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Holiday Inn Express Stansted Airport

3.0 of 5
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Thremhall Ave | London Stansted Airport, Stansted Mountfitchet CM24 1PY, England
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Holiday Inn Express Stansted Airport
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A recent review
4 of 5 stars reviewed 2 days ago
Melissa R Madison, Wisconsin
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1,202 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Top Contributor
68 reviews 68 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel recently, on the way back from a weekend trip to Lisbon. This hotel offers a shuttle service from the Stansted airport to the hotel. It was 2 or 3 pounds, I can't recall but was very inexpensive, less costly than a taxi. The hotel staff was friendly and prompt, and checked us in quickly (Although, we... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I come here quite often due to my early flight in the morning. You do not expect anything special from holiday inn express as the name says a lot. However the floor smell badly I would says urine. The room is tidy clean and smell well. The receptionist did not really speak a good English but her service and knowledge... More 

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Isle of Wight, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here before an early morning flight with my young family. We were attracted by the proximity to the airport and the onsite parking so we could leave our car while we were away for 2 weeks. The whole thing could not have been easier. We arrived late on sunday night and found a parking space close to the... More 

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Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear woodielisa, Thank you so much for your wonderful review following stay with here at the Holiday Inn Express Stansted. Its lovely to hear that you found our staff happy and helpful, I will be sure to pass your comments on. It is also pleasing to hear that we were able to accommodate your son's dietary needs whilst he stayed... More 

cleethorpes
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here at the beginning of April. We had an early flight out. The room itself was a good size and the beds nice and comfortable. However, the room was hotter than the sun, the air conditioning wasn't working properly and was stuck on warm. Therefore, we didn't sleep much and left for the airport very tired.

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Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear markemerson73, I am so sorry that you did not entirely enjoy your stay with us here at the Holiday Inn Express Stansted. We aim to provide our guests with a clean and comfortable stay, and it seems that due to the temperature in your room we did not provide this for you and your family. Your comments have been... More 

Nancy, France
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful hospitality by a charming lady who work there called Tracey Ramiz. i recommend this Hotel for the nice large and clean rooms, the bar and lounge salon in the entrance , and the beautiful smile of Tracy Ramiz. I Will definitely go there again. Tyreek Andy (The Frenchie)

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Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you so much f your kind review following your recent stay with us. I will pass your comments onto to Tracey, I know that she will be extremely happy with your feedback, so I thank you again for taking the time to post them. We do hope you return to see us again here at the Holiday Inn Express... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a number of nights and found the room to be spacious and clean but a little cold at times. Bed was comfortable and TV had a good selection of channels and also rooms were nice ands quiet. The main thing that lets this hotel down is the Breakfast, it's very basic and very limited but luckily there... More 

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Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Graham B, Thank you for taking the time to post a review of our hotel following your stay with us. It's lovely to hear that you found our staff helpful and courteous, I will be sure to pass these comments on. Thank you for providing feedback regarding our shuttle bus provision. As you stated the shuttle is extremely prompt,... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we stayed for 1 night and park for 7 days. Ideal when you have an early flight. Couldn't park at hotel the reception however the receptionist gave us clear instructions on where to park the car, it's literally opposit the hotel. Next morning catch the 4:30 am shuttle cost £3 per adult and free under 16. On the way back... More 

Was this review helpful? Yes 1
Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Mimie070, I am so pleased that you enjoyed your stay with, and that you will use us again here at the Holiday Inn Express Stansted in the future. As you stated our hotel is perfect if you have a flight from London Stansted Airport, with our breakfast and shuttle bus starting at 4.00am. We do hope to see you... More 

Haugesund, Norway
1 review
4 of 5 stars Reviewed 1 week ago

Great service! 😊 We were greeted by the kind and friendly Tracey in the reception, who upgrated the already free wifi for us! 😊 thank you! Clean rooms, shuttle bus and an early breakfast from 4.30-6am! 😊

Was this review helpful? Yes 1
Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear ihh2015, Thank you so much for your wonderful review about our hotel and in particular our Receptionist Tracey. Your comments will mean a lot to Tracey, so thank you again for taking the time to post them. We do hope you will return to stay with us again soon. Kind Regards Sarah Borley More 

essex
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the holiday inn standsted for one night before flying out on holiday. Must say this hotel is lovely, never before have i been given a choice of pillows. Although we only live about 40 minutes from airport stayed here because we had an early flight. The restaurant is open at 4 in the morning, just basic food but... More 

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Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear essexlil, I am so pleased that you enjoyed our stay with us here at the Holiday Inn Express Stansted. Its wonderful to hear that you found our staff so helpful. As you stated our light breakfast is available from 4.00am for our guests that are travelling early. For later travellers our main breakfast offering starts at 6.00am until 10.00am.... More 

Odiham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful evening made special by the delightful Tracey on the front desk. were welcomed courteously with grade advice and inside knowledge on how and when to check in . Our room was superb and Tracey again rode to our rescue when we ran into difficulty with our boarding pass. Superb experience, will be back :-)

Was this review helpful? Yes
Sarah B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear themadllama, What a wonderful review, thank you so much for taking the time to post this. I will be passing your comments onto our Receptionist Tracey, who I know will be very pleased. We do hope that we will be seeing you again in the near future. Kind Regards Sarah Borley More 

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