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Hilton London Stansted Airport

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Round Coppice Road, Stansted Mountfitchet CM24 1SF, England
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Hilton London Stansted Airport
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1,295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (361)
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All months
Level Contributor
132 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed yesterday NEW

Food and drink seemed expensive, but the room was adequate and the service very good. It's about 10 minutes away from the airport coach station, and it costs GBP 3 per passenger (each way). Parking at the hotel is another GBP 8 per day. While these rates are perhaps reasonable in the UK, I'm not used to paying for them.... More 

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Warrington, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night on business. Hotel had great facilities gym, swimming pool etc, room was clean and tidy with everything you needed for a one night stay. Dinner and breakfast were excellent with plenty of choice. Staff were very friendly and professional. Parking on site but this is expensive and gets filled up quickly. Perfect location for use... More 

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Wiltshire, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We use this hotel when flying from Stansted as it is very convenient. It's clean and comfortable. First bus to airport leaves at 4.15am and the last one from the airport is at 1am. We were able to leave our car while we were away using one of their room offers.

Review collected in partnership with Hilton Hotels & Resorts

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Newcastle
Level Contributor
219 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a couple of times recently - and mind you they have smartened the place up a lot. It was starting to look really weather-beaten and very tatty round the edges, however they have spent a lot on the reception and restaurant areas and it is a far better place indeed. The rooms are OK but they are in... More 

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StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Howle999 Thank you for taking the time to review your recent stay at Hilton London Stansted Airport. I am pleased that you found the hotel to represent good value for money and that you liked the renovations that have been made. We look forward to welcoming you back to the hotel when you are next travelling through Stansted. Yours... More 

Leeds, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night before an early flight the next day. The lobby has obviously been refurbished recently and looks lovely. But the rooms need to come up to speed to match the public areas. The room was very hot, the climate controls did absolutely nothing to alter the temperature of the room, found it quite difficult to sleep.... More 

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StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Jade S We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you liked the new lobby and reception area and found the hotel to be convenient for Stansted Airport. Our Facilities Manager joins me in expressing our sincere apologies for the air conditioning not working in... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Very nice stay, easy travel to airport. Lovely and quiet. The dining area is well appointed and the entrance pleasing. The room was nice and everything was as expected. Staff were really friendly. The bus ride to the airport is regular. I'd stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Dale A We appreciate the time you took to review your stay at Hilton London Stansted Airport. I am pleased to read that you found the hotel to be easily accessible for the airport and that you would stay with us again in the future. Our head chef was pleased that you enjoyed the bar and restaurant and found... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We didn't expected much out of a hotel near the airport,however we expected a bit better service. Its under Hilton franchise, but it doesn't feel like it. Very unorganized and ultimately they treat their guests with dose of nonchalance. Rooms are deep under Hiltons average and overall not good. I wouldn't recommend it to anyone with any alternative.

Was this review helpful? Yes
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Ave_greg Thank you for taking the time to review your recent stay at Hilton London Stansted Airport. I am sorry that you were somewhat dissatisfied with your stay and the hotel did not meet your expectations. We pride ourselves on the high standard of service that our team deliver, and I am sorry that this was not the case... More 

Travelers are raving about these Stansted Mountfitchet hotels

London, United Kingdom
Level Contributor
127 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 1 week ago

very disappointed with this hilton. Okay that is very dated, very old inside looks like an old motor inn. The restaurant, very dirty slappy, personal very distracted. The staff tries to be helpful although the reception often lacks decision making. The shuttle three pounds is inconvenient. To get clean the rooms often I had to ask the cleaning staff forgot... More 

Was this review helpful? Yes
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Joseph Anthony M We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am sorry that you were disappointed with your stay at the hotel and that we did not live up to your expectations of other stays you have had with the brand. There is no excuse for poor levels of... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were looking for a place near Stansted airport to stay the night because we had a 7.25am flight the next day from Stansted airport. We thought we were lucky that we managed to book the Hilton Stansted for a slightly cheaper price than the other hotels in the area. However at checkin the front desk looked uninterested. None of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Sze Chuen L We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am sorry that you were somewhat dissatisfied with your stay and that the hotel did not live up to your expectations. We pride ourselves on the service that our team provides and I am sorry that this was not... More 

London
Level Contributor
245 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was booked for an early morning flight and we were charged £12 to travel by taxi from Stansted airport. You cannot ask much from it as is just a basic hotel with simple lines, yet decent bedding, pillows and not too soft bed. There is a flat screen TV with more channels than in major European hotels, kettle... More 

Was this review helpful? Yes 1
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear TERRAvelista We appreciate you taking the time to review your recent stay at Hilton London Stansted Airport. I am pleased to read that your room met your needs for your overnight stay prior to your early flight. I was concerned to read that someone entered your room during your stay, This is unacceptable and the necessary corrective training has... More 

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