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Hilton London Stansted Airport

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Round Coppice Road, Stansted Mountfitchet CM24 1SF, England
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Hilton London Stansted Airport
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1,536 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

This review reflects how glad or dissappointed I am compared to what to be expected of a Hotel of the valid class: I have stayed here quite some times. sometimes for days, sometimes for a week or more. The verdict is clear. This is not a 4 star hotel. I stay here because I get it cheap, but this Hotel... More 

Helpful?
Thank Lukas A
El Gastor, Spain
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I just stayed at the swimming pool, steem room and jacuzzi but I found it a little, cheap and comfortably place for relax once per week. Close to the airport and Stansted M. is not a bad place for relax.

Helpful?
Thank JulioRios
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear JulioRios Thank you for taking the time to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you found the hotel to be an ideal place to relax. We look forward to welcoming you back to the hotel in the future. Yours sincerely Robert Watts Hotel Manager Robert.watts@hilton.com More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at this hotel just for one night as we had an early flight to catch the next morning. I recommend this hotel to anyone it was easy to find, staff was very friendly, food was amazing and the spa was also good. Great service as offers free shuttle bus to and from airport and not far away from... More 

Helpful?
Thank Kegxx
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Kegxx We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you found the hotel to be ideal for a stopover prior to an early morning flight. Our Head Chef was pleased to read that you enjoyed the food at dinner and the service you received. We... More 

Glasgow, United Kingdom
Level Contributor
247 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night here and weren't that impressed. The hotel is branded and priced as a full service Hilton but the rooms and general experience offered here is akin to a 3 star motor lodge. The lobby area is well presented and has obviously been renovated in the recent past, but unfortunately none of the modern look has made... More 

Helpful?
Thank so3003
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear so3003 We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am sorry to read that the hotel did not meet your expectations. Our Food and Beverage Manager was concerned to read of the service that you received in the restaurant. This has been addressed with the team and the necessary corrective... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It's by the airport. It does what it says on the tin. If you're looking for luxury it's not the place for you. If you want a decent, clean room before your flight then ti's fine. Breakfast is ok but there is a cost to getting to and from the terminal.

Helpful?
Thank Phil V
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Phil V We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that the hotel met your expectations for an overnight stay prior to an early flight. The decision to charge a nominal amount each way for the bus service is consistent with similar airport shuttle bus services... More 

East Mids UK
Level Contributor
151 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 1 week ago

As I get older I need more comfort when travelling, so rather than struggling with suitcases on and off long stay airport car park buses or getting up in the middle of the night to travel I would rather now do one of the hotel park & fly options. On this occasion we flew in the afternoon but arrived back... More 

Helpful?
Thank ukbusinesslady
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Ukbusinesslady We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you find our park and fly option to be ideal for your travel requirements. Our Head Housekeeper was pleased to read that you had a comfortable stay with us. We look forward to welcoming you back... More 

London, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My stay which didn't start well, with a false fire alarm going off in the early hours and a pathetic 2 line note saying pushed under the door! The rooms are basic, not much better than a cheap motorway stop over! The bed was very hard with awful pillows! Staff on reception looked bored, when I questioned the cost for... More 

Helpful?
Thank Joan R
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Joan R We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am sorry to read that your sleep was disturbed due to the activation of the hotel fire alarm. As I am sure you can appreciate we take the safety of our guests and staff most seriously. Our Head Housekeeper was... More 

Market Weston
Level Contributor
271 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
5 of 5 stars Reviewed 1 week ago

As always .. The welcome, food and service in this loverly Hilton is sumptuous .. We are both Diamond members. The check in was faultless, the room loverly .. But the restaurant service was truly great. The matre'd was really welcoming, the food was as we always have here, very nice, and what stands out is the service ..we have... More 

Helpful?
Thank Simpsons998
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Simpsons998 We appreciate you taking the time to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you enjoy staying with us and as Diamond Hilton Hhonors members we appreciate your loyalty. This level of service is what the team strive to achieve everyday and your kind comments were gratefully received. We look... More 

Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Although I hadn't stayed at this hotel for several months, one of the reception staff recognised me and came across the lobby floor to welcome me. How very pleasing! We enjoyed a good night's sleep in a large comfortable bed and where I had forgotten to bring an item, the reception and bar staff helped me out. Excellent service.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Felicity234
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Felicity234 We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you received a warm welcome by the team and that you experienced a comfortable nights sleep. We look forward to welcoming you back to the hotel when you are next in the Stansted area. Yours sincerely... More 

London
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here the night before a very early flight and booked in for three days parking. Very reasonable and a good hotel - shame you have to pay £3 each for the airport shuttle! Parking is secure, rooms are clean and the staff were friendly and helpful!

Helpful?
Thank Joanna R
StanstedManager, General Manager at Hilton London Stansted Airport, responded to this review

Dear Joanna R We appreciate the time you took to review your recent stay at Hilton London Stansted Airport. I am pleased to read that you enjoyed your stay with us and found the hotel to represent good value for money. We look forward to welcoming you back to the hotel in the future. Yours sincerely Robert Watts Hotel Manager... More 

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