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Grand Bahia Principe San Juan

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Carretera Gaspar Hernandez km. 18, Rio San Juan, Dominican Republic
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1 room 1 guest
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Grand Bahia Principe San Juan
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3,984 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although the hotel is old, the rooms were very cleaned and spacious. The staff made us feel welcome and were always very friendly. The food was delicious and the night shows were good. The only thing we didn't love was the beach... Not the best beach.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2015

Best vacation I have ever been on. Staff are very friendly, entertainment staff made us feel so welcome and made our stay very fun. They became a part of our family be the end of our stay. I would love to return when the renovations are compete at the end of the year.

Was this review helpful? Yes 4
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel next November 2015. We hope to see you again on our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

Surrey, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2015

Weather was decent but rained quite a bit on and off. The facilities were well kept but rooms were average. I don't discourage others from going but I believe in Cuba you get more bang for your buck. The beaches are nice but not the white Sandy beach you pay thousands of dollars for. I think for what I paid... More 

Was this review helpful? Yes
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel next November 2015. We hope to see you again on our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 30, 2015

We have been to other Bahia principe resorts and we love the brand. This resort is one of their first one and its getting old. It is not "bad" but not up to par with the rest of the resort chain. The price makes it attractive though. I would highly recommend for younger travelers seeking value for price. Food is... More 

Was this review helpful? Yes 2
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel on November 2015. We hope to see you again in our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

Milton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 22, 2015

Was not too impressed with the resort itself. It is an older resort. The beach was extremely rough and very dirty. However the nightlife was fantastic. The strip in front of the resort turns into a karaoke bar as well as a club right beside it. Just what I needed for spring break. I can't complain about the pricing, even... More 

Was this review helpful? Yes 2
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel on November 2015. We hope to see you again on our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 27, 2015

April 14 2015 I don’t normally complain but I have to let you know about my recent trip to Grand Bahia Principe San Juan in the Dominican Republic. The vacation was from Tuesday April 7th to Sunday April 12th booked thru West Jet vacations. The trip was with my wife, my 2 sons and I. Rooms -The room my wife... More 

Was this review helpful? Yes 12
Cservicebpsj, Guest Relations Manager at Grand Bahia Principe San Juan, responded to this review

Dear guest, Receive a warm greeting from Grand Bahia Principe San Juan. We apologize for the delay in answering. We are working on the reopening of the hotel on 11/01/2015. Thank you for sharing your comments as these are always welcome and help us improve our service. We offer our sincerest apologies and we regret that you passed this hard... More 

Ottawa, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 25, 2015

My boyfriend and myself travelled to this hotel over the Christmas holidays and we must say we enjoyed this hotel. Having been to a Grand Bahia previously we had high expectations and overall these were met. There was a few hiccups as not having a king size bed in our room when we arrived, but this was fixed the following... More 

Was this review helpful? Yes 3
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel next November 2015. We hope to see you again on our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

This was a great hotel. The food was excellent and there were three pools. We found a quiet one away from the main pool and often there was only the 2 of us using it! The beach was directly off the pools and the water was warm and clear. The reps were excellent and the hotel was clean and the... More 

Was this review helpful? Yes 1
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review

Dear guest, Receive a warm greeting from Grand Bahia Principe San Juan. We greatly appreciate the comments you have submitted. We apologize for the delay in answering. We are working on the reopening of the hotel next November 2015. We hope to see you again in our little paradise. Best regards, Grand Bahia Principe San Juan Management Team. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015 via mobile

Our flight was a late one , we arrived at roughly 11 pm so there was no welcome drink . Our master suite wasn't ready so we had a temporary room for the first 2 days , the room was beautiful and very clean. There was a night time buffet that served delicious grilled cheese sandwiches, hotdogs , burgers and... More 

Was this review helpful? Yes 1
Cservicebpsj, Director de Relaciones con Clientes at Grand Bahia Principe San Juan, responded to this review
Google Translation

Estimado huésped, Reciba un cordial saludo de Grand Bahia Principe San Juan. Le agradecemos enormemente sus comentarios. Disculpe la demora... More 

United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 11, 2015

this is a delayed review but from what I can remember this was an outstanding happy hotel , with friendly staff, great food great wine , and lovely beach , oh I would defo go back , the flight from Gatwick was a terrible start and we landed 5 hours away from hotel due to weather being bad , the... More 

Was this review helpful? Yes 2
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your stay at Grand Bahía Príncipe San Juan in our Tripadvisor web page and share with our fans your experience with us. You can be sure that there is no biggest reward for us than to get a message like yours knowing that we... More 

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