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All 2 Rio San Juan hotels

Bahia Principe San Juan

3.5 of 5 Resort (All-Inclusive)   |   Carretera Gaspar Hernandez km. 18, Rio San Juan, Dominican Republic
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Ranked #2 of 2 hotels in Rio San Juan
A recent review
4 of 5 stars reviewed 5 days ago
BFeely600 Washington DC, District of Columbia
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3,676 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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English first
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The resort is large, and check in and out was not that great, but may be similar to other Caribbean experiences. Once were were checked in, we were taken by shuttle to our rooms, near a children's water park and adult Jacuzzi pool. All of the many pools were very nice, especially the large pool near the beach. The only... More

Was this review helpful? Yes 1
Oshawa, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this hotel when I first started travelling in 2008. Me and my friend had a blast here and since then there has been no major changes. The rooms are a bit updated but it is really beginning to look run down. On the other hand their staff is amazing and helpful and the food is to die for.... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for taking your time to write us this nice review about our hotel. We are really happy that you have enjoyed your holidays in Bahia Principe San Juan. We regret so much that we could not meet your expectations in some aspects of our service. On the other hand, we are very proud to... More

Tiny, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I visited here in November of 2006. First time in the Dominican Republic for me. The resort was HUGE, much larger than anywhere we'd been before. The beach was okay, I found the service at the beach bar to be less than ideal.... the workers were more interested in chatting with each other than serving customers. The... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination and also for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. We are very proud to have received your comments regarding our services and facilities. We would like... More

Cornwall, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Both me and my wife visited for the first time the Bahia Principe Resort in San Juan, Dominican Republic last year in February of 2014 for a two week stay, and we have to say no complaints at all. We chose the golden package through Air Transat out of Montreal. From there to our arrival at the Puerto Plata airport... More

Was this review helpful? Yes 3
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination and also for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. We are very proud to have received your comments regarding our services and facilities. We would like... More

Milton Keynes, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went there at 2008 november it was a wonderfull and magical place. The beach was near, room always clean, variety of food, stuff the all service was amazing and friendly. I would recommend to everyone.

Was this review helpful? Yes 2
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday’s destination and the time to write us a review about your experience with us. We are satisfied to hear that you had an excellent stay in our hotel facilities and premises especially because of the wonderful and magical place and friendliness of our staff... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My Husband and I visited April 2012 as a last minute get away and the price was amazing, couldn't pass it up. I was a little apprehensive prior to going, realized that I had absolutely nothing to worry about. As soon as we got off the plane, found our bus and arrived at the resort within 20-30minutes. Our Bus tour... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Bahia Principe San Juan we want our valuable costumers... More

Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

I was here in 2011 with a girlfriend at the time. We went through Nolitours/Itravel2000.com and all was above average. The bus ride to hotel was clean, organized, staff friendly. white at the hotel the staff was amazing, a la cartes were tasty, beach was super clean everyday. great wait staff, with large selection at the buffet and all bars... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you very much for sharing your comments on our Tripadvisor community regarding your experience in our hotel. It is truly a pleasure to learn that you enjoyed our services and facilities as well as you appreciated the friendliness of our staff; we are aware that it is only because of them that we are able to achieve... More

Oromocto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

Can't wait to go back room, staff, meals, and location were fantastic if you are reading bad reviews on this resort then they were written by someone who is very hard to please. as for the trip from the airport to the resort well, you are on vacation you have a beer in hand and you will get to see... More

Was this review helpful? Yes 4
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to give us such good review of your stay at Bahía Príncipe San Juan in our Tripadvisor web page and share with our fans your experience with us. It is truly a pleasure to us to learn that you enjoyed your stay at our resort and we greatly appreciate your comments about... More

ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 24, 2014

Have been to this resort several times! Beautiful beach. Staff friendly and helpful. Food is good , def not like home but good selection. Food is never like home so don't go there expecting that. Rooms were roomy and always clean.

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for taking your time to write us this nice review about our hotel. We are really happy that you have enjoyed your holidays in Bahia Principe San Juan. We regret so much that we could not meet your expectations in some aspects of our service like the food. On the other hand, we are... More

Moore, South Carolina
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2014

Went for 8 days at the end of May and did not feel it was a 5 star hotel at all. It was presented to us as a 5 star. The hotel did have a 5 star part to it but the overall hotel was a 3-4. The room was standard for an all inconclusive hotel. The food was very... More

Was this review helpful? Yes 5
Cservicebpsj, Quality and Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community as we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific points we must focus our attention. We apologize if you... More

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Hotel Summarization (Beta)

What travelers say

  • Great time(13)
  • Main pool(9)
  • Rooms are clean(5)
  • Would not recommend(4)
  • Very good(4)
  • Jeep safari(4)
  • Snack bar(4)
  • Thomas Cook(3)
  • Rock Cafe(3)
  • Golden club(3)

Additional Information about Bahia Principe San Juan

Address: Carretera Gaspar Hernandez km. 18, Rio San Juan, Dominican Republic
Location: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bahia Principe San Juan 3.5*
Reservation Options:
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
940

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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