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Bahia Principe San Juan

3.5 of 5 Carretera Gaspar Hernandez km. 18, Rio San Juan, Dominican Republic
#2 of 2 Hotels in Rio San Juan
3,683 Reviews 4 of 5 stars
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Bahia Principe San Juan
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3,683 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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newport gwent
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall holiday was a dream. This is a gorgeous resort.we had a room right by the beach which was by far the best area. Around the pools etc was noisy. Service was second to none though. The resort is literally self contained with its own shops etc as it's not in a tourist area. Plenty of choice of trips. Gorgeous... More

Was this review helpful? Yes 1
New Rochelle, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I spend one week in July 2014, I recommended these resort to all my friend and colleagues . You are going to like it, very, very good! Service, personal, resort quality are exceptional it is luxury.

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday’s destination and also for taking time to share with another travellers your experience with us. We are satisfied to hear that you had an excellent stay in our hotel facilities and premises. We are so happy that you have enjoyed all our services and... More

Grimsby, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We first went here over 15 years ago and then it was excellent since then we are known as repeaters being there aroun6 times on our penultimate visit there was a hotel fire and there fire responce team was a comedy slap stick made up of staff who boticibly had very little training im an ex fire fighter just for... More

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Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. It is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. We are very sorry to hear... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort is large, and check in and out was not that great, but may be similar to other Caribbean experiences. Once were were checked in, we were taken by shuttle to our rooms, near a children's water park and adult Jacuzzi pool. All of the many pools were very nice, especially the large pool near the beach. The only... More

Was this review helpful? Yes 2
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination and also for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. We are very proud to have received your comments regarding our services and facilities. We would like... More

Oshawa, Canada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I visited this hotel when I first started travelling in 2008. Me and my friend had a blast here and since then there has been no major changes. The rooms are a bit updated but it is really beginning to look run down. On the other hand their staff is amazing and helpful and the food is to die for.... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for taking your time to write us this nice review about our hotel. We are really happy that you have enjoyed your holidays in Bahia Principe San Juan. We regret so much that we could not meet your expectations in some aspects of our service. On the other hand, we are very proud to... More

Tiny, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I visited here in November of 2006. First time in the Dominican Republic for me. The resort was HUGE, much larger than anywhere we'd been before. The beach was okay, I found the service at the beach bar to be less than ideal.... the workers were more interested in chatting with each other than serving customers. The... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination and also for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. We are very proud to have received your comments regarding our services and facilities. We would like... More

Cornwall, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 14, 2014

Both me and my wife visited for the first time the Bahia Principe Resort in San Juan, Dominican Republic last year in February of 2014 for a two week stay, and we have to say no complaints at all. We chose the golden package through Air Transat out of Montreal. From there to our arrival at the Puerto Plata airport... More

Was this review helpful? Yes 4
Cservicebpsj, Quality & Customer Services Department at Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination and also for taking the time to share your comments with our Trip Advisor community regarding the experiences you had during your stay in our Resort. We are very proud to have received your comments regarding our services and facilities. We would like... More

Milton Keynes, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

We went there at 2008 november it was a wonderfull and magical place. The beach was near, room always clean, variety of food, stuff the all service was amazing and friendly. I would recommend to everyone.

Was this review helpful? Yes 3
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday’s destination and the time to write us a review about your experience with us. We are satisfied to hear that you had an excellent stay in our hotel facilities and premises especially because of the wonderful and magical place and friendliness of our staff... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

My Husband and I visited April 2012 as a last minute get away and the price was amazing, couldn't pass it up. I was a little apprehensive prior to going, realized that I had absolutely nothing to worry about. As soon as we got off the plane, found our bus and arrived at the resort within 20-30minutes. Our Bus tour... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Bahia Principe San Juan we want our valuable costumers... More

Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

I was here in 2011 with a girlfriend at the time. We went through Nolitours/Itravel2000.com and all was above average. The bus ride to hotel was clean, organized, staff friendly. white at the hotel the staff was amazing, a la cartes were tasty, beach was super clean everyday. great wait staff, with large selection at the buffet and all bars... More

Was this review helpful? Yes 1
Cservicebpsj, Quality & Customer Service department at Bahia Principe San Juan, responded to this review

Dear Guest, Thank you very much for sharing your comments on our Tripadvisor community regarding your experience in our hotel. It is truly a pleasure to learn that you enjoyed our services and facilities as well as you appreciated the friendliness of our staff; we are aware that it is only because of them that we are able to achieve... More

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Hotel Summarization (Beta)

What travelers say

  • Great time(13)
  • Main pool(9)
  • Rooms are clean(5)
  • Snack bar(4)
  • Very good(4)
  • Would not recommend(4)
  • Jeep safari(4)
  • Thomas Cook(3)
  • Golden club(3)
  • Rock Cafe(3)

Additional Information about Bahia Principe San Juan

Address: Carretera Gaspar Hernandez km. 18, Rio San Juan, Dominican Republic
Location: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bahia Principe San Juan 3.5*
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan

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