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Oceans Resort & Spa

Certificate of Excellence
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569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
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1 room 1 guest
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Oceans Resort & Spa
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Mollymook, Australia
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed today NEW

We booked a one bedroom apartment and were given a two bedroom. We had a lovely outlook over the pool to the ocean. The kitchen had everything we needed for a seven day stay - good size fridge. The apartment was serviced daily and was very clean. The pool and public areas were also very well maintained. The glass window... More 

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Waihi Beach, null, New Zealand
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful resort. Very Clean and tidy. Great staff and very helpful. Good location. Beautiful pool. Will certainly stay there again and recommend to all. We went whale watching and the staff organised it all for us. We were picked up at the door and dropped off afterwards.

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We live in Hervey Bay and got married on the weekend and chose to stay at Oceans, what a choice , a great welcome , a good run down of hotel facilities and the best places to eat . The rooms were spacious and clean . There was a welcome gift to say congratulations , this was a nice touch... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

In need of a short get-away, my husband and I booked three nights at Oceans Resort and Spa, having previously inspected (and loved) one of the suites when it was owned by Peppers. The difference now is, we booked 3 nights for the same price as one night cost when it was owned by Peppers. We will return again and... More 

Was this review helpful? Yes 1
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Linda L, Great to hear you enjoyed your stay so much. We believe that we are the best in Hervey Bay, so thanks for agreeing with us! We will not stop improving things, and when you come back next time I hope we have even more on offer for you, and that you relax and enjoy our amazing resort... More 

Barcelona, Spain
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Only a one night stay unfortunately (tagged along to husband's business trip) but would like to stay again! Right on the water, one minute walk from the jetty, with plenty of street parking in addition to secure underground parking. Spacious room with balcony over pool area (could see the bay too), nice bathroom, plenty of kitchen/lounge space (second bed/bath far... More 

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New Zealand
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked this on our way down from Mackay to Gold Coast. It was an amazing place to stay. We decided to extend our stay to a 3 night stay, wish we had stayed longer. On checking in we were upgraded to a 2 bedroom apartment. It had wonderful views of the palm trees and ocean, so restful. The apartment was... More 

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Sunshine Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Just stayed for the weekend and it all was amazing, from the room, the whole resort, the easy access to garage and the most welcoming Jo, she was gr8 and unbelievable helpful to us. This resort is situated in the best part of Hervey Bay, it is more of a 7 star hotel, everyone was lovely and the breakfast was... More 

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Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are currently on our road trip which started from home (Melbourne) and are making our way north. We had been on the Gold Coast for a week and were about to do a 10 hour drive from there to Capricorn (passed Rockhampton and close to Yeppoon). We were only going to stop at Hervey Bay for... More 

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Rebecca B, Thanks for dropping in to us on your road trip, and thanks very much for such a positive review on Trip Advisor. We believe we have the best product and service in Hervey Bay, and messages like yours help us sell this message to the world. All the best for a safe trip back home and hopefully... More 

Mooloolaba, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed in this resort several times over the years, and I cant fault it. The rooms are spacious, well equipped and clean. The resort has a great pool and the staff are fantastic,always happy & helpful. Disabled bathrooms have perfect setups. Located at the southern end of the bay, near the "incredibly" long pier. Would I recommend Oceans resort... More 

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Mill Park, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stopped off at Hervey Bay on our way north and tried Oceans Resort for overnight accommodation .We were greeted by Emily who gave us a room on the first floor . After seeing the room and the magnificent view we decided to see if we could stay longer. Emily couldn't be more helpful and pleasant and managed to fit... More 

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