We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Urangan hotels

Oceans Resort & Spa

4.5 of 5 Resort   |   569 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
Hotel website
Hotel amenities
Special Deal
$10pp Toward Any Tour
Save Saved
You added Oceans Resort & Spa to your Saves list
Oceans Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
88%
Ranked #1 of 4 Hotels in Urangan
A recent review
5 of 5 stars reviewed 1 week ago
Mitch231 Sydney, Australia
Write a Review

28 reviews from our community

Traveler rating
    15
    9
    3
    1
    0
See reviews for
12
8
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This was the 5th hotel in our 2 week trip and this way far by the worst and the most expensive, paid way too much for this place. Their was a Stain on lounge, Fans in both bathrooms didn't work. Apparently they were doing reservations as the place was looking run down yet we weren't advised this on booking. Photos... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Lilcynta, Thanks very much for your review on Trip Advisor. Without your feedback we cannot improve, which we strive to do every day. I am sorry that our hotel did not live up to your expectations. We are doing much to improve our hotel both inside and out and we hope to see you back one day again soon.... More

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location, right on the Esplanade and opposite the Urangan Pier. It used to be the Peppers. Some places to eat within walking distance. A great place to start a long walk along the bay. We stayed in Unit 6 - a large, clean, modern and well equipped one bedroom apartment. The unit had a... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Mitch321, We are very pleased that you enjoyed your stay, and very much appreciate your compliments. We are trying very hard to ensure that our guest expectations are being met, exceeded if possible, and all of the services that we offer continually improved. I am pleased to announce that as of tomorrow our access swipe card system in common... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I just stayed 6 nights with a group of family & friends at Oceans. I stayed in a 3 bedroom apartment on the 4th floor. I was quite impressed, the rooms were spacious and clean & the beds were very comfortable. Each room had their own bathroom which was great. View from the balcony was amazing too. The bayswater had... More

Was this review helpful? Yes 1
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Jlee18, Thanks very much for your very positive review, headline and score. I am very pleased that you enjoyed your stay. We also believe we are the best hotel in the area, for all traveller types, and will strive to keep it this way! Our bathroom fans are on a very intricate system that is currently being re-wired across... More

Brisbane
Top Contributor
52 reviews 52 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This used to be Peppers and we stayed here for 3 nights in a two bedroom apartment. The apartment was well appointed with everything you would need for a comfortable self catering stay. The large balcony of our 3rd floor unit had views over the bay and was a great place to have breakfast or a drink at the end... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Morobe, Thankyou very much for your very kind score and compliments. We are very glad that you enjoyed your stay. We agree that our hotel is very well set-up for families, especially with our large heated pools, complimentary movies on demand, and wifi. We look forward to seeing you back again one day, and hopefully you will appreciate more... More

Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Ocean's Resort and Spa for one night. We stayed in a bottom floor 1 bedroom apartment with direct access to the pool. The apartment was very large and spacious. There was a large living area with good amenities including a dishwasher and washer and dryer. There was a nice coffee machine with pods for... More

Was this review helpful? Yes 1
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear ihearteurope10, Thankyou for your extensive review of our hotel. We thankyou for your honest feedback and will use it to improve our rooms. Bed quality is important to all our guests and we are currently reviewing all of our beds in every room. Your feedback will help us encourage our owners to invest in new ones, as required. Pease... More

Melbourne
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, as we wanted to go Whale Watching. The hotel was amazing, we walked in and all said Wow. We had a three bedroom apartment (only needed two of them), with views over the pool and beach. The beds were comfortable and the kids loved the spa in the bathroom. We had free in-house movies... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Beckmay71, Thanks for taking the time to write such a positive comment on our hotel. We are working tirelessly in making our hotel the best in Hervey Bay for all types of travellers, and especially for families, so we are glad that you enjoy our rooms, views, services and location. Will take your comments on directions to the restaurants... More

Ipswich, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After 14 hrs on the road with business, we stayed in the ground floor one bedroom suite backing onto the pool area. Both my husband and I loved the suite. It was spacious, clean, well appointed with everything you need plus more. Yes it does have the "WOW" factor as my husband calls it. The staff was friendly and helpful.... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear ooipurr, Thankyou very much for taking the time to write such positive comments about Oceans Resort & Spa Hervey Bay. Your feedback on our hotel means a lot to us as we are constantly trying to improve and make our hotel the best in Hervey Bay. Will take your comments on-board in regard to the water in the rooms... More

brisbane
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

staed here last week for 4 nites in a sub penthouse on the fourth floor - room was quite large & had a great patio area that had shutters in case of wind & rain . Will definitely stay here again but next time in summner

Was this review helpful? Yes 1
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear BrisbaneSnorkellover, Thankyou very much for taking the time to score us and write your comment on Trip Advisor. We are pleased you enjoyed your stay and your spacious room. The team and I are working very hard to ensure Oceans Resort & Spa is the best place to stay in Hervey Bay, and we all can't wait to welcome... More

Gold Coast, Queensland, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Booked a weekend away, walked in the room and went "wow." We had a two bedroom, which had three tvs, a spa, large balcony and laundry. Plus complimentary movies. Im not sure if the movies will always be free but we tried to watch as many as possible- the best idea and hope it continues!!! Had a meal in the... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear 666_Lolly_666 Thank-you very much for taking the time to review our beautiful hotel, Oceans Resort & Spa Hervey Bay, and for the very kind words and score. It is so great to hear that we are your number 1 in Hervey Bay! We have been working tirelessly since we took over from Peppers and it is great to see... More

Melbourne
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2014

Booked in here while it was still Peppers, now Oceans Resort. Rooms are very well presented, cleaned daily and generously furnished. Kitchen was very well equipped allowing us to mix up eating in and eating out through the week. Staff were very friendly too. Definitely recommend hiring a bike/scooter though if you don't have a car as the nearest shops... More

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear MTM007, Thank-you very much for taking the time to review our beautiful hotel and for your very kind words. We are been working tirelessly since we took over from Peppers to ensure our transition from them to us was as seamless as possible, and to enhance the guest experience even further where possible. We will not stop at making... More

Owners: What's your side of the story?
If you own or manage Oceans Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Oceans Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oceans Resort & Spa

Address: 569 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
Phone Number:
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oceans Resort & Spa 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Tingo, Odigeo, Agoda and Venere so you can book your Oceans Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort & Spa Hervey Bay, Australia - Urangan

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
View from room (2)
Viewed
Pool/beach area (5)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Urangan with
any amenities