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Oceans Resort & Spa

Certificate of Excellence
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569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
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Oceans Resort & Spa
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111 reviews from our community

Traveler rating
    61
    31
    11
    4
    4
See reviews for
35
41
Solo
0
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (29)
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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Absolutely gorgeous apartment, very spacious. Spa, kitchen and laundry in this wonderful apartment.Free wi fi and unlimited movies.Very central to restaurants, great walks along the esplanade. Staff very helpful, undercover secure parking at no extra charge.Highly recommend this resort.

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at Oceans with my family (2 adults, 2 teenagers) and we've very much enjoyed the facilities and warm welcome. Last week I came on my own for work, needed to use the boardroom and experienced catering as well. The entire experience was professional, friendly and very accommodating. I couldn't recommend them highly enough.

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Absolutely love this place. 2nd visit. Everything u need in your room inc laundry, spa, in house movies were free again, even a coffee pod machine. Restaurant on site and cafe, even though we didn't try this time. Helpful friendly staff. Very reasonably priced when we were there in May. Amazing pool, great location. Will be back

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We were nicely greeted on our arrival at the reception and when we entered our room it was a lovely surprise to see chocolates and a bottle of champagne on the bench in the kitchen with a lovely card and flowers . Thanks to Belinda for making sure our room was nicely presented.We all had a great time and will... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Wow what a place. Loved this resort. Such a great location, view from my room was absolutely beautiful and the sun rise was superb. The staff were really friendly and helpful too. As I was there for a short time (work) they gave me all the information needed to see the local sights and best cafes too. Hope to go... More 

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Buderim
Top Contributor
93 reviews 93 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Oceans is a large apartment hotel at Urangan. It has a large pool complex and a bistro and cafe on site. Apartments are large, tastefully decorated and comfortable. A very nice touch was the capsule coffee maker and complimentary capsules - very much appreciated. Stayed here on business but intend to come back for leisure.

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went to Oceans for a family holiday up from Melbourne. The apartment was large and spacious with lovely views of the pool area and the ocean beyond. Everything was clean and there were bathrooms for every bedroom! We spent a lot of time on the balcony - and with a baby that sleeps, it was great to be able... More 

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here for business attending a doctors workshop and the resort is fantastic. the conference facilities and support staff were very professional and the facilities were as expected without any surprises. Meals and beverage service was good and the rooms are of a high enough quality i would recommend this for most business applications. It is located directly on the... More 

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Mount Cotton, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel. I travel a lot for business and Oceans ticks all the boxes for me. Rooms are spacious, clean and priced really well. It's ideally located with a choice of restaurants and cafés within an easy walk. All rooms have a balcony with great ocean views and a nice breeze. With miles of beachfront walking paths and the Jetty... More 

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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I see that several reviewers describe Oceans as a "hotel", but it's really a large group of individually owned units which are let out when not occupied. Hence the comments about locked rooms and indifferent cleanliness. It also lacks many of the services usually found in better hotels. We found the reception overwhelmed and struggling with faulty key cards, which... More 

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