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Oceans Resort & Spa

Certificate of Excellence
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569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
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127 Reviews from our TripAdvisor Community

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Traveler rating
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    35
    11
    4
    4
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel, rooms were surprisingly big, two showers in the room was excellent as I didn't have to wait for my girlfriend to get out of the shower. A big mention and thanks Jo and Julie who helped us massively when we checked out and my girlfriend decided to leave her sunglasses in the hotel room after we... More 

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Melbourne, Australia
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally we were planning to stay overnight only but after the first night we decided to change our plans and to stay extra 2 nights. We occupied a 2 bedroom apartment but the second bedroom was blocked and we paid as for 1 bedroom apartment. As it was only 2 of us that suited us perfectly. The all apartment resort... More 

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Brisbane, Australia
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

4 nights and self catering - so not sure about the restaurant etc. There isn't a lot around the location to do - you'll need a car or want to stay put. The room was good (one bed - has a kitchen). It was a large room and modern. I'd definitely stay again - the price was excellent. Parking is... More 

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Adelaide, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

The room was well appointed and comfortable and we wish we could've stayed longer to make the most of the spa, the views and the pool. The furniture was comfortable and homely yet elegant. It wasn't just a hotel room, it was a home away from home. The kids pool was fabulous and my 3yo could play in the sand... More 

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Jacinda C, Thanks very much for your positive review. We believe that we have the best hotel in Hervey Bay, and thanks for supporting us on this. This week we launch our coffee shop in the lobby and there are many more exciting things to come in the very near future for those staying at Oceans. We cannot wait... More 

South Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely place, Clean, Comfortable, Great Staff, Very Handy to the Beach and surrounds we booked on the spur of the moment and could not have been happier . Great Value for Money and suitable for any type of stay

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Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night in a 2brm suite. It was clean, nice and views were lovely. I would recommend staying there. There is a restaurant downstairs that suits families and couples. We had dinner there, it was lovely food. We were only a couple,but preferred the 2brm suite because the rooms are higher up. Nice views from this room.

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Adelaide, Australia
Level Contributor
224 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall my experience at the hotel was very positive The room was very large, had an inbuilt kitchenette and laundry with a large bathroom. I was fortunate to have a poolside room making access to this area easy Reception staff were friendly and helpful. The desk is not manned after 1am though so don't forget your keys if you expect... More 

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Brisbane, Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are arrived in Hervey Bay for the Qld Junior Touch Football competition & checked in at the Oceans Resort & Spa based on a friends recommendation & were immediately blown away. Our room is spacious, modern, clean & has all the amenities we'd hoped for. It also overlooks both the resort pools & the ocean. We are very impressed... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

This is a hard review to write. The resort was great, we stayed in a 2br penthouse which was amazing - heaps of room for the kids, free in house movies, full kitchen with coffee machine and a spa! Pool was heated, great coffee at the cafe out front. Downside was there were jackhammers going nearly all day while renovating... More 

Was this review helpful? Yes 2
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Jotomo24, Thanks very much for taking the time to post your review on Trip Advisor, and also for staying with us. Unfortunately our building improvements coincided with your stay and we apologise for that. The drilling job you discuss had to be done to make our resort more beautiful and we were given very short notice from Body Corporate... More 

Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2015

We spent 3 nights here recently and loved it. The resort is modern, well equipped and central to beach, cafe and pub. Not much in the way of shops in the town so a car would be handy if staying here but the resort was faultless.

Was this review helpful? Yes 1
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