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Oceans Resort & Spa

Certificate of Excellence
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569 Charlton Esplanade | entrance off Hibiscus Street, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
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114 Reviews from our TripAdvisor Community

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Traveler rating
    64
    31
    11
    4
    4
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42
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (114)
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Toowoomba, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Easy booking, great apartment and wonderfully friendly reception staff. Front desk staff apologies when we booked in for upgrading us to a 3 bedroom apartment because the 2 bedroom we had booked was not available. Clean, modern and spacious apartment and easy on-site parking for bigger vehicles. Very impressed and we will be back to use more of facilities.

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the extremely hospitable greeting from Tracey on arrival to our departure, this place impressed greatly. The room - a 2-bedroom apartment - was wonderful, very large and well-equipped. Comfortable beds, all other facilities top class and very effective (free) wifi. Great for either business or pleasure and thoroughly recommended.

Was this review helpful? Yes 2
Sydney
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! Love the interior decor and room design. The rooms were very clean and room amenities were great. The view of the ocean and the swimming pool were amazing. Hotel staff was very friendly and helpful. Would definitely return!

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely gorgeous apartment, very spacious. Spa, kitchen and laundry in this wonderful apartment.Free wi fi and unlimited movies.Very central to restaurants, great walks along the esplanade. Staff very helpful, undercover secure parking at no extra charge.Highly recommend this resort.

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at Oceans with my family (2 adults, 2 teenagers) and we've very much enjoyed the facilities and warm welcome. Last week I came on my own for work, needed to use the boardroom and experienced catering as well. The entire experience was professional, friendly and very accommodating. I couldn't recommend them highly enough.

Was this review helpful? Yes 1
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Sandi B, Thanks very much for your review. We love having you and your family stay with us when you are in town - you bring a smile to our staff also with your kind attitudes and warmth. Thanks also for holding your recent conference with us, we are glad that you really enjoyed our facilities and service. Catch... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely love this place. 2nd visit. Everything u need in your room inc laundry, spa, in house movies were free again, even a coffee pod machine. Restaurant on site and cafe, even though we didn't try this time. Helpful friendly staff. Very reasonably priced when we were there in May. Amazing pool, great location. Will be back

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We were nicely greeted on our arrival at the reception and when we entered our room it was a lovely surprise to see chocolates and a bottle of champagne on the bench in the kitchen with a lovely card and flowers . Thanks to Belinda for making sure our room was nicely presented.We all had a great time and will... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Wow what a place. Loved this resort. Such a great location, view from my room was absolutely beautiful and the sun rise was superb. The staff were really friendly and helpful too. As I was there for a short time (work) they gave me all the information needed to see the local sights and best cafes too. Hope to go... More 

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear MissFlavour, Thanks very much for your recent review. The team are all working hard to deliver the best accommodation, room features, and service here in Hervey Bay. We believe we provide the best, so your acknowledgement is greatly appreciated - to help us spread the world around the world! Great to have you here staying for work, and hopefully... More 

Buderim
Top Contributor
97 reviews 97 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Oceans is a large apartment hotel at Urangan. It has a large pool complex and a bistro and cafe on site. Apartments are large, tastefully decorated and comfortable. A very nice touch was the capsule coffee maker and complimentary capsules - very much appreciated. Stayed here on business but intend to come back for leisure.

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went to Oceans for a family holiday up from Melbourne. The apartment was large and spacious with lovely views of the pool area and the ocean beyond. Everything was clean and there were bathrooms for every bedroom! We spent a lot of time on the balcony - and with a baby that sleeps, it was great to be able... More 

Was this review helpful? Yes 1
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