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All 4 Urangan hotels

Oceans Resort & Spa

4.5 of 5 Resort   |   569-571 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
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Oceans Resort & Spa
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Ranked #1 of 4 hotels in Urangan
A recent review
3 of 5 stars reviewed yesterday
ihearteurope10 Brisbane, Australia
  • Overview
  • Reviews (24)
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24 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed at Ocean's Resort and Spa for one night. We stayed in a bottom floor 1 bedroom apartment with direct access to the pool. The apartment was very large and spacious. There was a large living area with good amenities including a dishwasher and washer and dryer. There was a nice coffee machine with pods for... More

Was this review helpful? Yes
Napier, Hawke's Bay, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Beautiful views but the furniture and the surrounds of the resort need maintaining. We booked with Pier 1 resorts whose booking office is 100 metres down the road. Their service was excellent and they offered free wifi and complimentary breakfast items as well as laundry powder, dish washing powder and coffee pods which extras of these can be picked up... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Robyn, Please post your comments under Pier One Apartments on Trip Advisor. Pier One has no affiliation with Oceans Resort & Spa Hervey Bay. Regards, Chris Taylor - General Manager More

Melbourne
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for one night, as we wanted to go Whale Watching. The hotel was amazing, we walked in and all said Wow. We had a three bedroom apartment (only needed two of them), with views over the pool and beach. The beds were comfortable and the kids loved the spa in the bathroom. We had free in-house movies... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear Beckmay71, Thanks for taking the time to write such a positive comment on our hotel. We are working tirelessly in making our hotel the best in Hervey Bay for all types of travellers, and especially for families, so we are glad that you enjoy our rooms, views, services and location. Will take your comments on directions to the restaurants... More

Ipswich, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After 14 hrs on the road with business, we stayed in the ground floor one bedroom suite backing onto the pool area. Both my husband and I loved the suite. It was spacious, clean, well appointed with everything you need plus more. Yes it does have the "WOW" factor as my husband calls it. The staff was friendly and helpful.... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear ooipurr, Thankyou very much for taking the time to write such positive comments about Oceans Resort & Spa Hervey Bay. Your feedback on our hotel means a lot to us as we are constantly trying to improve and make our hotel the best in Hervey Bay. Will take your comments on-board in regard to the water in the rooms... More

brisbane
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

staed here last week for 4 nites in a sub penthouse on the fourth floor - room was quite large & had a great patio area that had shutters in case of wind & rain . Will definitely stay here again but next time in summner

Was this review helpful? Yes 1
Gold Coast, Queensland, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a weekend away, walked in the room and went "wow." We had a two bedroom, which had three tvs, a spa, large balcony and laundry. Plus complimentary movies. Im not sure if the movies will always be free but we tried to watch as many as possible- the best idea and hope it continues!!! Had a meal in the... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear 666_Lolly_666 Thank-you very much for taking the time to review our beautiful hotel, Oceans Resort & Spa Hervey Bay, and for the very kind words and score. It is so great to hear that we are your number 1 in Hervey Bay! We have been working tirelessly since we took over from Peppers and it is great to see... More

Melbourne
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked in here while it was still Peppers, now Oceans Resort. Rooms are very well presented, cleaned daily and generously furnished. Kitchen was very well equipped allowing us to mix up eating in and eating out through the week. Staff were very friendly too. Definitely recommend hiring a bike/scooter though if you don't have a car as the nearest shops... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Dear MTM007, Thank-you very much for taking the time to review our beautiful hotel and for your very kind words. We are been working tirelessly since we took over from Peppers to ensure our transition from them to us was as seamless as possible, and to enhance the guest experience even further where possible. We will not stop at making... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel with my mother for four nights while visiting the Hervey Bay area. We rented a 2 bedroom unit which was on the 1st floor (above ground). The unit was fine in the layout and was well appointed with modern tile, good size kitchen and nice living space with flat screen TV. The patio was... More

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Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Lou, Thank-you very much for your detailed and very thorough response of our hotel. Your feedback is invaluable to making Oceans Resort & Spa Hervey Bay the best hotel in Hervey Bay. It is always great to welcome international guests to our hotel and the region, and I hope that you enjoyed your visit to Australia. Thanks for your... More

Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous resort, stayed here end of July with family in a 3 bedroom apartment. All bedrooms had their own bathrooms, very nicely decorated and very well equipped resort in a great position. Check-in very quick and helpful staff. Would highly recommend this resort.

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Tennillle, Thank-you for taking the time to review our beautiful hotel, Oceans Resort & Spa Hervey Bay. We appreciate you taking the time, and for the fantastic score. We are striving to make our hotel the best place to stay in Hervey Bay for all people. We believe our facilities and options of room types really help us to... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for a weekend with our 3 old son. Unfortunately the weather was not sunny but we still enjoyed our stay. The hotel is just over 3 hours drive from Brisbane Within walking distance along the beach are great restaurants and shops. The rooms are clean and we has a nice view of the ocean.We will come back

Was this review helpful? Yes
Chris T, General Manager at Oceans Resort & Spa, responded to this review

Hi Yulan, Thank-you very much for taking the time to review us on Trip Advisor, and for the great score. After taking over from Peppers, we have been working very hard at making our hotel the best it possibly can be. Feedback like yours helps us to continue to make this hotel an even better place, as we strive to... More

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Additional Information about Oceans Resort & Spa

Address: 569-571 Charlton Esplanade, Urangan, Hervey Bay, Queensland 4655, Australia (Formerly Peppers Pier Resort, Hervey Bay)
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Urangan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oceans Resort & Spa 4.5*
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Also Known As:
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort & Spa Hervey Bay, Australia - Urangan

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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Number of rooms
129

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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