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Rundle Ridge Chalets

1100 Harvie Heights Road, Harvie Heights, Alberta T1W 2W2 , Canada
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Rundle Ridge Chalets
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105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Newmarket, Canada
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

My husband and I are seasoned travellers in Canada and abroad; however, we have never experienced accommodations as filthy and run down as Rundle Ridge Chalets. Thick layers of dust, old food under furniture, cobwebs on ceiling in every room,a soaking wet,mouldy shower curtain. We had prepaid for our stay, so could not get a refund, but in the interest... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

THE ONE TIME I don't check Trip Advisor reviews we end up extremely disappointed in Canmore at Rundle Ridge Chalets. As a family we have traveled many different places and locations and this was the worst experience we've ever had. We don't mind small or out dated if the room is clean, but these chalets were far from clean. We... More 

Was this review helpful? Yes 1

Travelers are raving about these Harvie Heights hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Due to mis-understanding between Expedia and the property, we found, only when we arrived at 9:30 pm, that the booked cabin can not accommodate all of us. The staff was not helpful in resolving the situation and we had to leave and find new properly to stay. It was not very pleasant experience. The cabin itself did not strike us... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked this place in Mid May for end of July. Received a call yesterday (a month after booking) that they double-booked the cabin & cancelled my booking! They were not even sorry. Didn't even apologize. When I said this is totally unacceptable, I was told by the manager that "It's like that, and that's the way it is!" I wish... More 

Was this review helpful? Yes 3
Calgary, Canada
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed June 24, 2015 via mobile

I'm a fairly easy going traveller but I also have limits. Having stayed here 5 years ago I was *prepared* for the rustic nature of these sweet little cabins but they have fallen into a complete state of disrepair. I travel with 3 small dogs so I realize our options are limited but I will not stay here again. The... More 

Was this review helpful? Yes 2
Bellevue, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

Stayed rindless ridge 5 nights because we bring our dog. Check in front was very friendly and helpful. I checked the previous review- so I expected more worth-'but I liked it. Own private cabin I paid only $70 a nite. Close to Canmore. I saved a brunch of money! Wifi worked fine. I think I got the connection not from... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 16, 2015

Booked two of these cabins online based on the pictures that were shown on their website... on the website the cabins looked charming... oh my gosh you can only imagine my disappointed as I began to walk up the steps of the first cabin and almost fell through one of the rotten boards. As I proceeded to the door, I... More 

Was this review helpful? Yes 2
Canmore, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 8, 2015

My boyfriend and I stayed at the chalets for the month of April. You can tell that this place was once loved and well taken care of. The cabins are cute and the location is convenient in close proximity to both Canmore and Banff. They have pet-friendly units available, which is a definite plus. The front desk staff Josh and... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 16, 2015 via mobile

I received a phone call from Josh last night at 11 pm informing me that I have missed my reservation and my credit card will be billed for the entire stay. .. only one problem. I did not have a reservation to stay at rundle. What I do have is a long history of trying to cancel a reservation I... More 

Was this review helpful? Yes 9
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 3, 2015 via mobile

If I could rate this hotel at less than 1 star, I would. The place was a dump. Showed us 3 different cabins and each was worse than the last. Then decided not to stay there and go somewhere else and they charged my credit card for the whole stay that was booked, plus the fee to have my dog... More 

Was this review helpful? Yes 6
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