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AAA Mana Motel

41 Mana Esplanade | Mana, Porirua 5026, New Zealand
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1 room 1 adult
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50 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 1 week ago

This motel is absolutely disgusting and they should be ashamed. We booked a ground floor apartm ent due to a recent hip replacement and got a second floor one. he rudely said he stated that when we booked but he most certainly did not. The rooms were missing curtains, holes in walls, missing light bulbs, no housekeeping during our stay,... More 

Helpful?
Thank Megan S
RossMegan, Manager at AAA Mana Motel, responded to this review

1. It is unfortunate that we could not give you a downstairs unit as these were pre-booked by people with dogs and kids who wanted access to the grassed area. What you did not mention was that I spent some time ringing people around the country to see if they would swap with you as it was obvious a man... More 

Pretoria
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 1, 2016

I have not had the greatest experience at AAA Mana Motel. The apartments are very dated for the price paid (compared to other motels/hotels around NZ) and a number of things in the room were not working. The manager was not helpful and after asking for one of the beds to be changed due to being quite worn out, he... More 

Helpful?
Thank cvdwcvdw
Christchurch, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 22, 2015

The room did not reflect the photos in advertising - I had to wait 10 minutes and after ringing the bell, I actually ended up ringing the 0800 number and prompted the gentleman that we were here and waiting to check in. We got to the room and was disappointed in the quality - however this was not really a... More 

Helpful?
Thank GMK1289
RossMegan, Manager at AAA Mana Motel, responded to this review

We are indeed lucky to live in a beautiful country like New Zealand. Here we can practically do and say what we please - no matter if unfounded or uninformed. Hysterical venting in an open forum is not an appropriate method of dealing with issues. Our industry reserves rooms etc and are bound to hold those rooms even if we... More 

Melbourne, Victoria, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed September 19, 2015

Awesome service George. 2nd time round at Mana Motel, different owner's from my last visit and still very friendly considering late arrival after 1 a.m. My apartment was fresh & clean the 3 days, comfy bed and very spacious, and I would not hesitate to recommend Mana Motel to anyone seeking affordable, comfort, family & pet friendly accommodation..look no further.... More 

Helpful?
Thank Katherine R
RossMegan, Manager at AAA Mana Motel, responded to this review

Hi, Thank you for your kind comments it is very much appreciated. I apologise for the late reply. More 

Toronto, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 4, 2015

George, his wife and dog are friendly, helpful, social and cheery owners who will do anything for you they can. This motel is cozy, family and pet friendly and when you get back from a long day at work its so nice to go to a place with a bedroom, couch kitchen etc. It feels like a small apartment and... More 

Helpful?
Thank KimHarris135037
New Plymouth, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 12, 2015 via mobile

My husband and I recently spent 2 nights at Mana Motel with our fox terrie on the 9-10th of August 2015.They have new owners and still learning the ropes.In all honesty,dissappointed😌our room had been paid for and booked ahead of time but,was not ready when we arrived on the 9th in the evening.Carpet had not been vacuumed,windows were filthy,dirty plastic... More 

Helpful?
Thank Jackie K
Honolulu
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 29, 2015

My husband and I stayed here recently and though the proprietor was very nice, the studio we rented was in poor repair. The ancient foam stuffing was coming out of the mattress and with no real mattress pad to cover it up, that was gross. The curtains were faded, and unbound rug remnants were thrown on the floor to cover... More 

Helpful?
Thank Cris R
Manawatu-Wanganui Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 10, 2015

Our stay was fantastic, clean and affordable. Loved that it was nice and close to the sea. We are hoping to stay again soon as were due for another trip back to Wellington. Pity about the noisy traffic, our unit was close to the road. However on a good note I thought the hosts were friendly and made us feel... More 

Helpful?
Thank 20maximus123
Napier, New Zealand
Level Contributor
186 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed February 9, 2015

POSITIVE: • Friendly motel manager • Size of the room • Comfortable bed • Clean bathroom • Good to have a balcony (even though we didn't have time to enjoy it) • Location NEGATIVE: • Milk in a jug instead of a closed container (not the healthiest option as can't see use by date) • Charged to my credit card... More 

Helpful?
2 Thank MacDutch
Rotorua
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

We booked AAA Mana Motel for two people but, at the last minute, our son decided to stay the night as well. When checking in, we asked if it was a problem to accommodate three instead of two people. Without any hesitation, we were provided with a portable bed for our son and not charged any extra cost. Excellent, friendly... More 

Helpful?
Thank 1BlossomCottage
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