We purchased this property before it was even Sunterra (and then Diamond Resorts). We've done owner updates and always loved our time here. The kids love, love, love the indoor/outdoor heated pool and we feel that the accomodations are homey and comfortable and right near the lake. However, this last time we did our first "owner update" through Diamond Resorts... More

Nice place in a great location but- Additional charge for parking ($16 per day) and wi-fi.($7). NO onsite parking-valet only. One week-end morning people waited 40 minutes for their car. Room had no closet or place for a suitcase. We used extra bed for suitcases until my wife tore her ACL an I slept with the suitcases. No ski storage... More

I have never had a bad stay at a Diamond Resorts Property but this one is awesome! I am a ski bum and have stayed at most hotels in Tahoe but this on is my favorite. The location is great as it is across the street from Heavenly Ski Resort. New and beautiful rooms, friendly staff. Will stay here again... More

I went with three teenagers (2 brought friends) and we all had a wonderful time. Check in is a breeze (we even arrived early). The concierge gets you first thing with "specials" (how long will you be staying with us, what are you planning on doing) if they can't get you to a timeshare presentation (I am married my husband... More

My wife and I are owners through this resort and were invited to come to Lake Tahoe for a presentation. We hadn't upgraded our membership in some time, so we sat through the presentation. The $100 gift card paid for a very nice dinner on our last evening there. When our representative noticed we had never gone on one of... More

* Front Desk changed room 3 times at Check in - Were not sure which rooms to assign * Promised view of Mountains, received Hotel construction views (Hotel is going thru major construction and dusty) * Concierge promised area attraction discounts which were later denied - stating discounts were for different attractions * Concierge promised to make restaurant reservation upon... More

My family of three loved our stay for 1 week at the vacation resort in Lake Tahoe. No timeshare sales pitch, no one bothered us. We were there to ski everyday and the hotel was great. Eat at the hotel the chef is awesome, loved, loved, loved his cooking. indoor/outdoor pool nice. Crossing the border to gamble at the casinos... More

We just returned from a 2 night stay at the Resort. Overall it was very nice. I really liked having the mini kitchen in our studio suite and the beds were comfortable. I was aware of the high pressure sales pitch while checking in and just skipped it all together. The indoor/outdoor pool was warm, a bit crowded and extremely... More

I booked the resort through Diamond International timeshares for 900 points for a Friday check-in and left on Sunday. I got a deluxe studio in the 'new' section of the resort. They have been renovating for years. The studio was very nice and modern. It was equipped with a flat screen TV, a queen bed, a modern bathroom, desk and... More