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The Grange Hotel

Barton Road, Thurston, Bury St. Edmunds IP31 3PQ, England
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1 room 1 adult
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175 Reviews from our TripAdvisor Community

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Bury St. Edmunds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015

My stay at this establishment could not have been any worse. On my first night when I returned to the hotel at five minutes past 10:00 (PM) there was a note on the door to call for out of hours assistance. I duly called the number, waited 10 minutes and was accosted by a night staff member wearing kitchen whites.... More 

Helpful?
1 Thank matthew622
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 16, 2015 via mobile

Recently visited the grange hotel for a Christmas meal and was highly disappointed!!!!!! Such a beautiful building ruined by an awfully rude manager (doesn't hurt to smile!) staff all looked miserable, looked over at us all night waiting for us to finish our food (which is a massive pet hate!!!!) and didn't make it a nice atmosphere at all. Can... More 

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2 Thank scotty-h15

Travelers are raving about these Thurston hotels

Lowestoft, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 5, 2015

We went for two nights but sadly left after the first mainly due to a large party that were in the same time as us who were loud and noisy which meant we got no sleep . On arrival the room was very cold but staff were aware of this and found us a small heater to have in room,once... More 

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2 Thank stella s
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 5, 2015

Stayed for one night having booked for two but sadly a party of Christmas revellers also staying was a total nightmare. Had no sleep due to loud shouting, a couples argument and slamming of doors finally went quiet around 4pm. Ok not owners fault but as we was nothing to do with that group we should have been given a... More 

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1 Thank Col S
Harlow, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 2, 2015

I recently spent a night at The Grange and quite honestly cannot see what the furiously negative reviews are about. I was greeted on arrival by a very polite and efficient lady. The room was a reasonable size, was clean and had all the necessary amenities. WIFI was strong and worked fine. Despite it being a very busy weekend in... More 

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Thank Willywoo2014
Brighton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 8, 2015

Set in its own picturesque grounds a few short miles outside of the town of Bury St Edmunds, The Grange Hotel offers its guests a wonderfully secluded retreat with the option of spa treatments & a three AA starred restaurant. The hotel is well situated for the numerous local attractions in the nearby town of Bury, as well as other... More 

Helpful?
Thank D F
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 6, 2015

I would suggest the manager of this hotel needs to look up what customer service means as his knowledge is seriously lacking. I was made to feel unwelcomed and like we were in the way despite spending money on using the hotels facility. There were some simple issues that could have been dealt with very smoothly without fuss but unfortunately... More 

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2 Thank Cherylshelley
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 2, 2015

In search of the Grange on a hot, sunny, summer evening in Suffolk, we drove past great fields of barley and wheat, and picturesque sheep meadows before heading up a long, narrow lane overhung with tall, dark, leafy trees on one side and another golden field of grain on the other. The Grange hotel was at the end of the... More 

Helpful?
Thank madaunt2015
Hitchin, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 1, 2015

Found this whilst looking for a lastminute overnight after a day on the beach in Suffolk. Good value pet-friendly family room. Lovely evening meal after a couple of drinks in the bar. Great leisurely breakfast. Service was attentive but not intrusive. Décor a bit tired, but didn't detract from our stay.

Helpful?
Thank David B
Essex UK
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

It's our 2nd visit to The Grange Hotel and each time we booked a log cabin. We love it here. The rooms are spacious and the bathrooms are modern and quite big. The hotel is set in nice grounds and everything is close by. The restaurant was a bit pricey but it was a lovely meal. The breakfast was nice... More 

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Thank beenaroundagain
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