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All 15 Whitehorse hotels

The Town and Mountain Hotel

401 Main Street, Whitehorse, Yukon Y1A 2B6, Canada
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Ranked #12 of 15 hotels in Whitehorse
A recent review
4 of 5 stars reviewed 4 weeks ago
Brian-n-Genn Montreal, Canada
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  • Reviews (25)
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25 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed here four nights in July. I unfortunately left a $300 orange silk dress from club Monaco on the bathroom door hook. (I was too preoccupied washing our dishes in the bathroom sink as there is a bold sign stating to do so in the room.) I called the hotel a few hours after realizing that I left my... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The ad for this hotel stated that a kitchenette was available. Second floor rooms did not have a kitchenette, only a microwave. The European lady at the desk when we arrived made it very clear that we were interrupting her paperwork. She was very brusque, in fact rude, and did not like to answer questions. The two other desk clerks... More

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Montreal, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 4 nights in room 211. The room was fully renovated, clean, refrigerator, microwave, utensils, plates, etc. Just missing a stove and it would of been perfect! Great location. The parking is behind the building in a small alley but beware, it is limited. Advise the front desk that you are going to park behind. There is a... More

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Saskatoon, Canada
2 reviews
1 of 5 stars Reviewed July 9, 2014

We arrived after a long drive and entered the lobby where we stood waiting for the front desk clerk to acknowledge our presence, which she never did. Finally my husband asked if we could check in and he gave our name. She grumbled something and asked for our credit card so she could do a pre authorization. My husband asked... More

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Whitehorse, Canada
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 8, 2014

We spent two nights here. It was comfortable and clean. They had free Internet and a fridge in the room. The hotel is right beside the police station and the front desk people were very nice. No playpen at this hotel and be ready to walk the stairs no elevator either.

Was this review helpful? Yes 2
Juneau, Alaska
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2013

Drove in from Haines, AK--arrived cold, tired and hungry. Tried one or two hotels that didn't impress or we felt were too expensive. Ended up at The Town and Mountain Hotel and were enchanted by the woman behind the desk--funny, helpful, smart--any good adjectives you could think of. We rented a room for two nights and were impressed. Not the... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 10, 2013

The rooms are clean and spacious. Free wifi and the kitchenette comes with fridge, coffee maker and microwave. There is no elevator though. The staff is kind enough to suggest the Best western next door but it was full.

Was this review helpful? Yes 2
Mississauga, Canada
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 30, 2013

Stayed four days in Whitehorse. Got a room with two queen beds. Pillow cases smelled like they had not been recently changed. Room was clean enough, with small kitchenette area (fridge, microwave oven). Central location at Main and 4th Av., quick walk to shopping and the Yukon riverfront area. Did not try the hotel lounge as it did not look... More

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San Francisco, California
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 25, 2013

My first choice was the Best Western next door but they were full. I got lucky though cause I walked in and he staff were even friendlier than the staff at the Best Western and the rates here are much lower. I was given a AAA rate, lost of friendly advice. I stayed two nights and being the tourist constantly... More

Was this review helpful? Yes 3
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2013

We went up to Whitehorse to volunteer for the Yukon Quest in 2011 and in 2013 and stayed at the Town and Mountain both times. Nice big, clean room and well located as we didn't have a car. The room didn't have a hair dryer but the front desk just put one in our room when we asked for one.... More

Was this review helpful? Yes 1
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Additional Information about The Town and Mountain Hotel

Address: 401 Main Street, Whitehorse, Yukon Y1A 2B6, Canada
Location: Canada > Yukon > Whitehorse
Price Range (Based on Average Rates): $
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Also Known As:
The Town And Mountain Hotel Whitehorse, Yukon, Canada

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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Official Description (provided by the hotel)
The Town and Mountain Hotel is located on the corner of 4th Ave and Main Street. Right in the heart of downtown Whitehorse. You will enjoy our recently renovated rooms and friendly staff. Our small newly revamped Lounge The Towne Club feature worldwide Craft beers that you won't find anywhere else North of 60. We look forward to your future business. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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