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All 15 Whitehorse hotels

Canadas Best Value Inn

2.0 of 5 Hotel   |   102 Wood Street, Whitehorse, Yukon Y1A 2E3, Canada
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Ranked #13 of 15 hotels in Whitehorse
A recent review
3 of 5 stars Reviewed September 21, 2013
LarryG135 Edmonton, Canada
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79 people have reviewed this hotel

Traveler rating
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    18
    15
    11
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17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Madison, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The folks at the front desk were friendly, and the price (comparatively) was what I could manage, but that's about all that worked for me. This place smelled horrible, nauseating really. The no smoking rooms were just less stinky than the rest of the place. Between my first load of taking stuff to my room and my second, a small... More

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1 review
1 of 5 stars Reviewed January 14, 2014 via mobile

I asked for a non smoking room and got it but the rest of the hotel was smoked in so I got a headache from the smoke. The doors are just thin bedroom doors and there are drunks wondering the hallways. There was a big red stain on the carpet between the beds...I don't want to know what it was.... More

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riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hi Cherie, Thank you for taking the time to address your concerns with us. What you identified was unacceptable and I sincerely apologize for our inadequacy. Your comments will undoubtedly help us improve and provide a better experience for future guests. I would appreciate an opportunity to discuss this further directly with you if possible, please contact me at 867-667-7801... More

Edmonton, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 21, 2013

I was lucky to get a room at all but when I rolled into the parking lot I wasn't so sure I wanted to stay here at all. At first impression I sure didn't want to leave my rent-a-rocket SUV in the parking lot over night but the town was booked solid due to two conventions in town. Upon entering... More

Was this review helpful? Yes 1
riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hi Larry, Thank you very much for taking the time to write about your experience during your stay with us this summer. We are so happy to hear that you had a comfortable stay and will be back again to visit us next time you are in Whitehorse. We appreciate the level of thought you put into writing your review... More

Juneau, Alaska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 11, 2013

This is a very tired hotel that needs quite a bit of maintenance.The sheets and towels looked clean, but the bedspread was heavily worn. My room was looking directly into power lines and the business next door - I did not have a river view. The floors and plumbing creaked, and the walls are thin . . .so ear plugs... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed August 30, 2013

The staff was very helpful and recommended places to eat breakfast in spite of their remodeling. A very enjoyable place to stay. They even went to get my batteries to my camera that I had left in the room by accident when I checked out.

Review collected in partnership with this hotel

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riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hi Erwin, We are pleased to hear that you enjoyed your stay! Thank you for taking the time to share your experience and for visiting us. We look forward to having you again soon! Kaitlyn More

AUSTRALIA
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013

The foyer of this hotel is not very appealing but we were surprised to find a very comfortable, clean and quiet room overlooking the river. Staff were helpful and the room was spotlessly clean. Only negative was the seedy pub which was closeby and the young people hanging around but this would not stop me staying again. We arrived early... More

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riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hello, Thank you very much for sharing your experience and visiting us on your trip to Whitehorse this summer. It is a pleasure for us to meet guests from around the world and even greater to have them share their experience with us on Tripadvisor. I am happy to hear that you had a comfortable stay and you found our... More

Vienna, Austria
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2013

This is definitely one of the worst hotels I ever happened to stay. Rooms with no air condition, incredibly hot! The neighborhood, something between scaring and disgusting, even though it's pretty close to Whitehorse downtown. Riffraff loitering around the hotel and the hotel's parking area is much too small, so I had to park ma rental on the street, therefore.... More

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riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. I am sorry to hear that your stay was disappointing. Many of the issues you addressed greatly concern me. I would very much appreciate an opportunity to discuss some of these issues further to come to a resolution to improve our services for your next... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2013 via mobile

We stayed here as a last resort. The bedding needs updated and the carpets need replaced. For some reason our room was unbearably hot! We had multiple fans and sheets only to make sleeping possible. My 6 month old would not even fall asleep unless I took her outside to cool her down. It's right next to a cheap shady... More

Was this review helpful? Yes 1
riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Hello, Thank you for your feedback and for visiting us during your stay to Whitehorse this summer. I am sorry to hear about your negative experience. Our guests always comes first and making sure you are comfortable is our first priority. I am disappointed that we did not take an opportunity to move you to a different location where you... More

Eagle River, Alaska, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013 via mobile

My husband and I stay here in route to Alaska. The carpet was stained. I was so grossed out that I had trouble sleeping on the sheets. There were drunks EVERYWHERE around the hotel and it did not feel safe at all. The window to our room had been smashed and not repaired.

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riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Thank you for taking the time to give us your feedback and I appreciate your honesty. I am very sorry to hear about your negative experience while staying with us. I hope there may be an opportunity in the future to show you our hospitality that will leave you with a better impression. Please feel free to contact me 867-667-7801... More

Port Moody, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 16, 2013

The hotel is old and more than very basic. In Europe it would be a one star in the best case or less. The Internet is basically nonexistent, so if you are lucky, you will be able to visualize a page or send a text only email after a few hours of frustrations. For the big price you pay, they... More

Was this review helpful? Yes
riverviewhotel09, General Manager at Canadas Best Value Inn, responded to this review

Thank you for taking the time to provide us with your feedback. Your review will be used for training purposes to improve our service in the future. Please feel free to contact me directly 867-667-7801 Ext. 238 to discuss your stay and how we can improve. More

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Additional Information about Canadas Best Value Inn

Also Known As:
Canadas Best Value Hotel Whitehorse
Canadas Best Value Hotel
Americas Best Value Inns Whitehorse
Canadas Best Value Inn Whitehorse, Yukon, Canada
Address: 102 Wood Street, Whitehorse, Yukon Y1A 2E3, Canada
Location: Canada > Yukon > Whitehorse
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 15 hotels in Whitehorse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canadas Best Value Inn 2*
Official Description (provided by the hotel):
Centrally located in the heart of Whitehorse, Yukon, the Canadas Best Value Inn is a 2-story hotel that offers 53 spacious guest rooms with either a mountain or river view. ... more   less 
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