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All 15 Whitehorse hotels

Westmark Whitehorse Hotel and Conference Center

2.5 of 5 Hotel   |   201 Wood Street | Box 4250, Whitehorse, Yukon Y1A 3T3, Canada
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Westmark Whitehorse Hotel and Conference Center
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Ranked #8 of 15 Hotels in Whitehorse
A recent review
3 of 5 stars reviewed 3 weeks ago
Pyner Ottawa, Canada
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180 reviews from our community

Traveler rating
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    86
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on 3 different occasions & unfortunately, the cleanliness standard has decreased considerably. Upon my last visit in September 2014, I am uncertain if the smell of urine in the room was animal or human since pets are allowed. The bathroom had not been thoroughly cleaned from the previous guest & room service neglected to... More

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Ottawa, Canada
Top Contributor
56 reviews 56 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A friend of mine booked us into this hotel, and in general it was fine. If you don't mind staying is an older place, and you are looking for a good location, reasonable rates and friendly helpful staff, this may be the place for you. I had some beers and dinner in the bar. This was pleasant, good was good,... More

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Oklahoma
Top Contributor
83 reviews 83 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is older and dated. It is in downtown Whitehorse so is within walking distance of restaurants, Starbucks and shops. Breakfast buffet was cold - we were warned of this by another couple so we ordered off the menu.

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Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 4 nights at Westmark and was quite comfortable there. The staff is very helpful and ready to do everything to ensure a comfortable stay. The room was comfortable and clean, there is a gym and a restaurant - basically, it has everything one need for a comfortable, although not luxurious, stay.

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

Elena M, Thank you for your review. We appreciate the feedback and I am glad you were comfortable and enjoyed your stay with us. I hope we can see you again in the future! More

Beechgrove, Tennessee
Top Contributor
87 reviews 87 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 9, 2014

As another reviewer noted, the odd arrangement of rooms and the frequent ramps make this hotel rather unusual. This is not a new hotel, but renovations have been done and overall it is nice. Lighting at the dressing table outside the bathroom is poor, primarily because the only light is behind the person using it, which creates shadows and makes... More

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

TNBOY, I really appreciate you taking the time to write a review. I would like to look into the issues you had with your room and during your stay, so I can talk to the maintenance manager in regards to the lighting and set up in the room, as well as the front office manager in regards to the wake... More

Vancouver, Canada
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 6, 2014

I stayed here for 2 nights about a month ago. When I originally booked the room I was given a rate and was sent an email confirmation. When I checked out they had decided to change the rate without telling me and charged me more. I had a bar charge charged to my room that didn't belong to me. And... More

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

Shanice L, I am so sorry for the issues during your stay with us and our lack in following up with you after the fact as well. The Front Office Manager let me know that she did recently speak with you and that you will be giving us a chance to make it up to you. Please do not hesitate... More

Chesterfield, Missouri
Top Contributor
56 reviews 56 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 3, 2014

One if the most unusual hotel floor plans of any hotel I've ever visited. There are ramps everywhere. I think there may have been half floors! Other than than that a pretty average accommodation. Not a beautiful hotel, rooms were average. Two queens would have been an improvement over two doubles since there were three of us. I can't think... More

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

jerrymoss, Thank you for taking the time to review us. We do have an interesting set up with our hotel, it actually used to be 3 different buildings that were merged together, which is why we have all of the ramps. I am glad you enjoyed your stay with us and enjoyed the restaurant as well, and I hope we... More

Davenport, Florida
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed September 2, 2014

Nice hotel older but freshened up decor. Centrally located in the city center close to many restaurants. Employees friendly and most helpful. A stage show located right in the building. Large rooms and bath rooms. Great place to stay while in the Yukon.

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

GrandmaCathie, Thank you for writing a review on our hotel, we always appreciate the feedback. Unfortunately the stage show, Frantic Follies, is only a seasonal show, so they have finished for the year, but they will be back June 1st - August 31st, 2015! I hope we see you again in the near future! More

Quebec City, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

Nice hotel ! Clean and confortable room. The only negative comment I have is about the noise. the hotel is very noisy. You can hear someone walking on the hallway on the floor above you. For the rest, it's a nice Hotel.

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

Olinadeau, Thank you for taking the time to review our hotel! We appreciate you taking the time and hopefully we will see you again in the future. More

Juneau, Alaska
Top Contributor
91 reviews 91 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 23, 2014

We stayed in this hotel before. It's nice and clean. It is obvious that the hotel is getting old, but the management tries keeps it in good shape. The restaurant on property was less than average for dinner, but good enough for breakfast. The service was poor. At 9 o'clock they almost barged in our room for cleaning, though we... More

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Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

cool_alaska, Please know that I will be passing your comments along to both housekeeping and the restaurant. Customer Service is something we take very seriously here,and I apologize that we were not up to our normal standards during your stay. I really appreciate your comments and I hope we can make it up to you next tiem you are in... More

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Additional Information about Westmark Whitehorse Hotel and Conference Center

Address: 201 Wood Street | Box 4250, Whitehorse, Yukon Y1A 3T3, Canada
Location: Canada > Yukon > Whitehorse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Westmark Whitehorse Hotel and Conference Center 2.5*
Number of rooms: 180
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Also Known As:
Westmark Whitehorse Hotel Whitehorse
Westmark Hotel Whitehorse
Hotel Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon, Canada

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