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Heritage Inn Hotel & Convention Center - Saskatoon

102 Cardinal Crescent, Saskatoon, Saskatchewan S7L 6H6, Canada
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Heritage Inn Hotel & Convention Center - Saskatoon
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Heritage Inn Hotel & Convention Center - Saskatoon
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86 reviews from our community

Traveler rating
    4
    17
    19
    24
    22
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17
14
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (23)
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Edmonton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is still under renovations, the recently renovated rooms are nice, I didnt want to leave my room as the pillows on the bed were like sleeping on clouds..it was nice and quiet, that little getaway for yourself and the price was just right! I am definitely going back to this place.

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Regina, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I was a little cautious going to this hotel, based on previous reviews, but I was very pleasantly surprised. Clean room, modern bathroom, VERY friendly staff. Overall, a great experience. I would definitely go back for another stay. Even under construction, there was no noise or interference and there were signs everywhere routing you to the right places.

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I ended up booking here by myself (young female) because literally every other hotel was booked in Saskatoon for my travel dates. Location would be great if your flying. Yes the hotel is under renovation, but there is still a lot to be renovated - my room was a 'renovated' one. The room was ok it seemed clean (minus the... More 

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saskatchewan
1 review
3 of 5 stars Reviewed February 21, 2015

I had purchased the stay and fly package from the Heritage Inn. I left my car at the hotel at the beginning of my holiday and had booked a room after my return flight. There was no problem making the arrangements for leaving my vehicle; however with the renovations there were not many spaces for long term parking. On my... More 

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HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, Thank you for taking the time to let us know your concerns during your stay with us. We are aware of the situation that transpired and we would like to take this opportunity to apologize for the inconvenience you experienced. This was an unusual situation and we have since secured an alternate back- up system that has been... More 

1 review
1 of 5 stars Reviewed February 15, 2015 via mobile

It was over priced and with spending money to redo the place you would think they could have made some changes so it was Easyer to get to your rooms. Also it took a long time to get breakfast after ordering. Would not stay there again. Wear a hard hat the low doorway is made for people 5 feet high... More 

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HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, Thank you for taking the time to post your concerns about your last stay with us. We apologize for any challenges that our renovations may have created for you. Our new lobby will provide our guests a warm inviting welcome, with direct access to elevators and stairwells that lead quickly and easily to our rooms and other amenities.... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

I recently stayed here for one night while in Saskatoon visiting friends. If you can get passed the building being renovated and the temporary access to the hotel, the rooms are actually ok. I had one queen bed in the room and the newer pillow top mattress set was very comfortable. I'll admit to being worried after reading a review... More 

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HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, Thank you for taking the time to comment on our property during your stay in the Saskatoon area. We are glad you found your stay comfortable. We appreciate your patience while we go through our renovations. Once complete, we are confident that our guests will appreciate all the upgrades that have taken place. We noted your concerns regarding... More 

1 review
1 of 5 stars Reviewed February 7, 2015

I stayed here while on business. I stayed 3 nights. My register was really loud and was unable to sleep. On my third night I found a very large bed bug on my pillow!!! The staff were very good! They came to my room right away, bagged my clothing, took it to dry cleaners for me. I was given 1... More 

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HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, As a business traveler it is important to ensure that your hotel is clean, quiet and comfortable. I am glad that the staff was able to quickly and efficiently handle your concerns and offer the best service that we were able to under the circumstances. As per our protocol, professional follow up and an ongoing assessment is in... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

This was absolutely the worst place I have EVER stayed!! The room was old and dirty, it took us 45 minutes to check in, as the guy was busy talking on the phone the entire time, making us wait. We had the worst neighbours!!(thanks for the 10 minutes of sleep I was able to get) and front desk did nothing... More 

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, I was very disturbed to read about your stay with us and I apologize for the inconveniences you experienced. It is our goal to offer a clean, comfortable room at a reasonable price. As you probably noticed during your stay, we are under extensive renovations. We have updated over half our guest rooms, and are in process of... More 

Beatty, Saskatchewan
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2014

We have stayed here a few times before flying out. They offer a rate where you can leave your car in their parking lot and a cab ride to and from the airport. Close to the airport. The updated rooms are nice and the beds are comfortable.

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, It is great to read that you enjoyed the value offered by our “Stay and Fly” Package and I appreciate you posting these comments. This package has been very popular and includes 1 night stay, 30 days of parking, and a complimentary shuttle to and from the airport. I was also pleased to read that you found your... More 

Salmon Arm, Canada
1 review
2 of 5 stars Reviewed October 8, 2014

Only staying one night so I can put up with it. Renovations going on so certainly not an attractive first impression. Room was small, much in need of renovation, smelled like smoke. I am sure things will be better when the renovations are done but it looks like a place that should have been renovated 10+ years ago. Price was... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn Hotel & Convention Center - Saskatoon, responded to this review

Dear Guest, I appreciate you taking the time to post your review and for allowing me the opportunity to reply. As you mentioned we have major renovations underway to improve our guest rooms and common areas. This will consist of all new guest bathrooms, furniture, amenities and new pillow top beds. I believe that with the upgrades taking place, our... More 

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