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Hilton Garden Inn Saskatoon Downtown

Certificate of Excellence
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90 22nd Street East, Saskatoon, Saskatchewan S7K 3X6, Canada
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Hilton Garden Inn Saskatoon Downtown
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Hilton Garden Inn Saskatoon Downtown
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
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English first
  • All months
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1 of 5 stars Reviewed 3 days ago NEW

I was attending a Planning Conference, the Air Conditioner was making so much noise I could not sleep. After staying for four days, the hotel gave me bil for $743.28 while when I looked at my credit card online statement it was charged $943.28. When I called the staff was just laughing and indicated that $200 was security and we... More 

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1 review
4 of 5 stars Reviewed 1 week ago

we couldn't handle the sleep # beds (found them super uncomfortable) and the staff didn't hesitate to move us to a room with normal beds. And then they surprised us with taking the first two (of three) nights charge off our bill due to the beds!

Review collected in partnership with Hilton Garden Inn

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perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Hi there 766shanen, Many thanks for choosing the Garden Inn during your stay downtown and I sincerely appreciate you taking the time to share about stay. I regret to hear of the discomfort experienced on our Garden Sleep System bed and very happy to hear that the issue was quickly resolved by moving you to a room a Serta bed,... More 

Toronto, Canada
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

If you were to check in very late, head up to your room and check out the next day, you would probably want a very comfortable bed so you can get a good night's rest. And in this situation, I think there are other hotels that are less expensive and provide you with a better night's sleep. However, if you... More 

Was this review helpful? Yes 1
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Hi there Rawsee, I sincerely appreciate you taking the time to share about your recent stay. Seems like you really enjoyed the many amenities provided by our hotel such as the Starbucks in the lobby and our other onsite dining options. I'm sorry to hear that you did not find the bed comfortable, perhaps a room with one of our... More 

Honolulu, Hawaii
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is good, easy access to/from the airport and right at the edge of the downtown core. There are lots of restaurants within walking distance, as well as a "mall" right across the street. The Saskatchewan River parkway is only a few blocks away and is lovely for walks/jogs - The parkway even has the best... More 

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perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Hi there Rocket_HNL, Many thanks for taking the time share your experience, I regret that your stay was not up to expectations due to issues in your rooms. Nevertheless, I'm quite delighted to hear that you enjoyed our beautiful city and the service provided by our team. As always, we offer 100% Satisfaction Guarantee on every stay, hope you're were... More 

Abbotsford, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had brought my Mother visiting from BC to Saskatoon to see the sights. The customer service I received at this Hotel was extraordinary. A shout out to Cindy and Matthew for their above and beyond hospitality.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Dear Cindy S, Thank you for taking the time to share about the warm hospitality you received from Cindy and Matthew during your stay, we do like to spoil our guests. No doubt, our hotel is graced by the best service professionals in the city, our recent induction into the Trip Advisor Hall of Fame is certainly testament to that... More 

Prince Albert, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton on Thursday June 11th, for a medical appointment. I had taken off a necklace in the washroom and my medallion fell down the drain, I felt just sick because I've had this St. Christopher medallion for years. When checking out on the 12th I told Cindy Streck at the front desk that if they where... More 

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perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Dear Corinne L, Thank you for the rave five star review! I'm not surprised one bit to hear of the outstanding service provided to you by Cindy. Cindy is a wonderful ambassador of our hotel and city and I will be happy to covey your compliments. We look forward to welcoming you back soon. Perry Singh Hilton Garden Inn Saskatoon... More 

Tisdale, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Pool was small, No free hot breakfast like other restaurants in the area, have to pay for parking, a/c in the room did not work, beds claimed to be "firmness adjustable" felt more like sleeping on a rock. The staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Dear Damon H. Thank you for taking the time to share about your stay, I'm glad you enjoyed the friendly service provided by our team. Parking is very tight in downtown and quite expensive, all the major hotels downtown do charge for parking and we consider our rates to be very competitive with the added benefit of having valet included... More 

Regina, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was great and the room was clean and comfortable. The only thing was I thought the rooms had the adjustable matresses and they did talk about them at the front desk but the matress did not appear to be adjustable

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Dear Gail W. I'm thrilled to hear you had a great stay and thank you for taking the time to share about your stay. Please accept my apologies for the bed issue and thank you informing our front desk, we will be looking to fix the issue right away. We look forward to welcoming you back soon. Perry Singh Hilton... More 

Toronto
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived at 9 at night to be told I would have to stay at the Travelodge for night #1 of a 4-night reservation. Hilton Garden Inn paid my taxis, the room night, upgraded me when I checked in the next day, comped breakfast for three mornings and left a fruit and cheese plate in my refrigerator. Most importantly, the... More 

Was this review helpful? Yes
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Hi there Torontojimbo, Many thanks for taking the time to share with us about your recent stay. I'm thrilled to hear that you had an exceptional stay and will certainly pass on the kudos to Matt. We look forward to welcoming you back soon. Perry More 

Meadow Lake, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2015 via mobile

Was not impressed. Over priced, $189.00 +$15 parking + $30 breakfast. Small room. There is better options in Saskatoon. Bathroom needed work as the tub had been painted and was peeling. Door closures need adjustment as they slammed and they were aware of the issue as there were notices in the elavotors.

Was this review helpful? Yes
perry s, Guest Relations Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review

Hi there Michelle V, Thanks for taking the time to share about your recent stay with us as part of the Skills Canada Group. I regret to hear about the issues in your guest room, we pride ourselves on offering a quality product that is backed by our 100% Satisfaction Guarantee.You can always speak with a member of our Guest... More 

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