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Quality Hotel Regina

2.5 of 5
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1717 Victoria Avenue, Regina, Saskatchewan S4P 0P9, Canada
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140 Reviews from our TripAdvisor Community

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Wynyard, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights recently-- my room was clean and cleaned everyday but the hallway was very dirty-- needed to be vacuumed and there were bags of garbage piled in the hallway for over 2 days. The wifi was terrible. BUT the Memories restaurant is EXCELLENT.

Helpful?
Thank Fern S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The staff was pleasant, rooms weren't the greatest. Cigarette burns in the bed spread, stained carpet, not a great smell in the room. We were lucky to get a room because of the Ag Days so I wasn't complaining. When i got my credit card statement i had been charged twice, that was 2 months ago and i am still... More 

Helpful?
1 Thank Della M
Winnipeg, Canada
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was an overnight stay during a midwinter four-province drive home. The hotel is close to the heart of downtown Regina, with immediate surroundings that speak of weekday business more than anything else. Everything was clean and in good repair. Everything in the room worked. The surprise came when we decided not to go out in search of dinner, but... More 

Helpful?
Thank tonyhj_winnipeg
Winnipeg, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beds are double size not queen. Unorganized; went with a group and others had to change rooms once or twice as the rooms had not been cleaned. Lobby was nice, and attached restaurant looked good. Included breakfast was okay, not great though, eggs and sausage were in a booth and had to ask for them, didn't realize until I had... More 

Helpful?
Thank mustache-parakeet
Winnipeg, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

First off, when we got in we flushed the toilet and it flooded the whole room. After that we started unpacking and found a brown stain on the bed... we found an old, dirty and stained towel behind the TV. At around 10pm we found that you can simply push our rooms door with next to no force at all... More 

Helpful?
Thank I WANT S
Qualityregina, Manager at Quality Hotel Regina, responded to this review

To I Want S, I am sorry to hear that your stay was less than satisfactory. I have addressed your issues with our housekeeping department and we are working diligently on ensuring this does not happen in the future. We try to give the best service we can and I apologize on behalf of the staff of the Quality Hotel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Well there was no fire but that did not stop staff from taking more than 20 minutes trying to open the fire alarm control panel to silence the alarm. You would think they would have to conduct drills and make sure staff knows what to do and have the keys to do it. On the plus side, if there ever... More 

Helpful?
1 Thank aaron k
Qualityregina, Manager at Quality Hotel Regina, responded to this review

To Aaron K, I would like to apologize on behalf of the staff at the Quality Hotel for the concerns you have brought to our attention. We are extremely sorry for the fire alarm disturbance during your stay with us. We immediately established a need for more frequent training after this occurred, as live incidents are so few and far... More 

Nunavut, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 12, 2015

I had to stay at this hotel for four evenings. In the first several minutes in the room my wife and I were given two things I saw which were broken was the bathtub stopper, came right out, and the cover for the thermostat on the old conditioning unit by the window. Not that you use that for climate control,... More 

Helpful?
Thank will b
Qualityregina, Manager at Quality Hotel Regina, responded to this review

To Will B, I am very saddened to hear that your stay was not satisfactory. On behalf of the staff at the Quality Hotel, I would like to send my sincerest apologies. We do have several different options for layout of our guestrooms. We are more than happy to accommodate special requests such as the sink being placed in the... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 11, 2015 via mobile

I use to like using this hotel for business meetings and conferences. After the experience we had at the end of November I will take my business elsewhere. I booked a block of rooms at a price only to find out once my party had checked out of the property we had three different prices. It took over two weeks... More 

Helpful?
1 Thank Darlene M
Qualityregina, Manager at Quality Hotel Regina, responded to this review

To Darlene M, I am very sorry to hear that the invoice issues were not addressed in a timely manner for you. We make it a point to investigate these issues and try to resolve them as quickly as possible. If you would like to discuss anything further please feel free to contact me directly at whg4303gsm@outlook.com or 306-569-4656. Best... More 

Hammer
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 2, 2015

The Continental breakfast was why I booked with Quality Hotel. I hate scrambling around looking for something to eat. I was not disappointed. The waffle-maker is a big hit with everyone, unfortunately, so the hotel might consider investing in another or getting the chef to make some in advance of the breakfast rush. Family Services Saskatchewan appears to be housing... More 

Helpful?
Thank FunaliciousHammer
Qualityregina, Manager at Quality Hotel Regina, responded to this review

To FunaliciousHammer, I am happy to hear you enjoyed our complimentary breakfast. It is my pleasure to tell you that the hotel is receiving a second waffle maker! I am sorry to hear you felt intimidated by some of the guests at the hotel. I would like to inform you that we do have security on site in the evenings... More 

1 review
1 of 5 stars Reviewed November 28, 2015 via mobile

This hotel has major issues. Checked into a room that was not cleaned so was moved to an "upgraded room" where the carpets are dirty, 1970s bedding, heater controls that don't work and so much more. Doors have no sound proofing so everyone in the halls sound like they're in your room. Internet speeds are unacceptable. 1mbps download and 0.4... More 

Helpful?
Thank Alexander P
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