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Quality Hotel Regina

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1717 Victoria Avenue, Regina, Saskatchewan S4P 0P9, Canada
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Quality Hotel Regina
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
  • All months
    (107)
  • Mar-May only
    (25)
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    (34)
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    (25)
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    (23)
All months
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

So I have a bit of mixed review of this hotel. Me and a colleague got a complimentary night (since we are travel agents). When she got there she went to the bathroom and one toilet paper was empty and the second one had very little bit left. Doesn't give you the best of first impressions when the first thing... More 

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Edmonton, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Horrible customer service. The place stinks. Breakfast was so gross that we walked out and went else where. The carpets are stained. Rooms don't even have a fridge. The TV didn't work and when we called down to ask about it the front guy was really rude. He told us he would send someone up and no one ended up... More 

Was this review helpful? Yes 1
Devon
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Being on the road all day I did not make a reservation but collecting points with choice hotels I went there.The girl at the front desk was really nice and we got our keys fast .We go to the elevator and was only one elevator working.We arrive on the 4th floor and was a very strong smell we go to... More 

Was this review helpful? Yes 1
Saskatoon, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed there over three nights a couple weeks ago. This is an older hotel that is very well located in downtown Regina. It has had some fairly recent renovations. Room was small but okay. They recently added a free hot breakfast, and the lady running this was friendly and accommodating.

Was this review helpful? Yes 1
Smyrna, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Quality Hotel is clean and reasonably priced. The staff is super friendly, especially the lady who assists with breakfast. She is so patient and treats everyone like the one and only customer. The only drawback for me was the restaurant housed within or next to the hotel...food was blah and the service poor

Was this review helpful? Yes 1
Frontier, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2015

I forgot my I pad in my room, when I went back and told them they called the lady who had cleaned the room and of course she never found an I pad... The front desk then said that the manager would call me. I waited 2 days with no call!! Then I called her and left a message, still... More 

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Qualityregina, General Manager at Quality Hotel Regina, responded to this review

On behalf of the entire staff at Quality Hotel Regina I would like to apologize that proper actions were not taken upon being notified of your forgotten item. I have left a message with my contact information and hope you will reach out so we can further discuss the incident and prove to you we are an establishment that takes... More 

Ottawa, Canada
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 15, 2015

This hotel will not be my first choice the next time I return to the Regina area. Surrounded by other (seemingly better) hotels, the Quality Hotel is dated and has significant signs of wear and tear. The rooms are adequate but far from comfortable. The mattress in my room had visible signs of wear that could be seen through the... More 

Was this review helpful? Yes 1
Qualityregina, General Manager at Quality Hotel Regina, responded to this review

Dear tr2dis, Thank you for taking the time to share your experience of the Quality Hotel Regina. I am sorry to hear we fell short of your expectations. We have made several upgrades and additions to the hotel within the last year. We have installed new windows into all our guest rooms, we have renovated the lobby and meeting rooms.... More 

A TripAdvisor Member
1 of 5 stars Reviewed June 5, 2015

Booked the room for 7 days, check in was friendly, got to the room, fairly small, which is fine but not expected but perfect now we'll save energy making our way to the bathroom. So after working up an appetite running around the room we decided to order some room service! Ok great we thought, they have a fine dining... More 

Was this review helpful? Yes 1
Qualityregina, General Manager at Quality Hotel Regina, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am truly sorry to hear we did not provide the service that you deserve nor that is expected of our establishment. I hope that you will give us a second chance in providing you with the superior service. Please contact me directly and allow me the... More 

2 reviews
1 of 5 stars Reviewed May 31, 2015 via mobile

Check in was easy and friendly but... Was told fitness centre was downstairs, when I went down the sign on the door said it was closed , so much for that... Went to have a shower, ran hot water for about 15 minutes before it got warm... Not joking! Bed was extra firm, too firm, no, I wasn't laying on... More 

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Keswick, Canada
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 19, 2015

It's old hotel downtown Regina in a good location. Room is small,paper thin walls. My room had no air working & it was hot, but it was May so maybe they didn't turn it on yet. I had problem with water. Either 2 hot or 2 cold & adjusting wasn't available. I didn't complained. Staff was really friendly. Breakfast is... More 

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