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Chateau Regina Hotel & Suites

1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
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1 room 1 guest
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Chateau Regina Hotel & Suites
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201 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    38
    28
    51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (58)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (36)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Not a business hotel, no sound proofing, construction workers partied until 6 am on our floor, pool not available and continued to change availability. Don't put anything down in the lobby - it gets stolen! Tired building with few amenities and little interest in staff for customer service.

Was this review helpful? Yes 1
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 28, 2015

I read all the reviews on Trip Advisor and thought I'd book it since they seemed to be split and the price was reasonable. I asked for a non-smoking room and was given one that reeked of tobacco. They were very nice about switching me and my second room had a beard hair on the bathroom counter and carpet was... More 

Was this review helpful? Yes 1
Calgary, Alberta, Canada
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 27, 2015

Traveling on a budget, I abandoned the company standards for hotels and booked where I could find a good rate near where I needed to be working. The photos on the website made the property look good and renovated. The property is not renovated - the entry way and lobby is, but as soon as you cross a line into... More 

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

The renovations to the hotel appear to be entirely cosmetic, with very little actual repairs having been conducted. The carpet and walls in our double room were dirty, as was the bathroom which had a layer of dust on all of the flat surfaces as well as hair in the tub. The tub itself appears to be several decades old... More 

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Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these... More 

Warman, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 30, 2015

Hotel was clean small room. Hubby ended up sleeping on the floor the bed was so bad. They did offer us a breakfast voucher but we had no time to use it - no other offer made. Hot tub was under renovations was not informed of this when I booked. Hallways were a bit noisy.

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Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay. My accept my apologies for uncomfortable bed in your room. We since replaced the bed. I am happy to know that you found your room clean. Hot tub should be open by end July 2015. Hope to serve you again soon. More 

Winnipeg, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

We stayed here overnight and were not disappointed. There was nothing wrong in the room we had, and we found the property to be quiet even though there was a bar next door. Location was excellent, right by the Trans Canada Hwy and close enough to downtown where the casino is. Free hot breakfast in the restaurant was a perk... More 

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We appreciate your feedback and I am very pleased to know that you enjoyed your stay with us. I have shared your positive comments with all team members. Looking forward to seeing you again in near future. More 

1 review
3 of 5 stars Reviewed May 26, 2015

Rooms are clean, and affordable rates. The staff are friendly and helpful. Check-in and check-out are efficient. The hotel amenities, on-site restaurant, and the lounge offer convenience and accessibility. It is not much, but you get good value for your money. I saw they also offer some special package deals - will try that next time.

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. It’s only with feedback such as yours that we can get better. I am very pleased to know that you enjoyed your stay with us. Hope to serve you again in near future. More 

Bolton, Canada
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 8, 2015

We chose this hotel based on price. We found that comparable hotels were .more expensive. Check in was quick and the desk clerk was amenable to our requests for discounts. Our room, while not fancy, was more than adequate and we enjoyed a good sleep. Happily the room had a small fridge which was a boon to us. There is... More 

Was this review helpful? Yes 2
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Lorraine, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. I am very pleased to know that our associates provided friendly service during your stay. Providing our guests with the best possible hospitality and service has... More 

Melville, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed May 2, 2015

Quit slamming the fire door. I have been re located away from the fire door but that doesnt stop children from slamming it. I was told rhey were going to install magnets for the doors but i know thats a lie. The owners are cheap and dont actually care for your quallity of sleep. I got a single breakfast voucher... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Ryan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Noting is more important then good night sleep when staying in the hotel and I fully realized that you did not get to sleep well due... More 

saskatchewan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 17, 2015

We stayed on the main floor and got up in the morning to find that our shower did not work, at all. As well, the fire door on the main floor was three rooms down from us which all night whenever entered or exited would slam extremely loudly and the sound would echo. We barely slept at all, then when... More 

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. I reviewed each of your comments and have taken appropriate action... More 

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