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All 27 Regina hotels

Chateau Regina Hotel & Suites

2.5 of 5 Hotel   |   1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
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46%
Ranked #19 of 27 hotels in Regina
A recent review
5 of 5 stars reviewed 1 week ago
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155 people have reviewed this hotel

Traveler rating
    36
    33
    27
    20
    39
See reviews for
36
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17
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Service at the hotel was awsome. Great staff, friendly service, been staying here everyweek for work. Rooms were always clean. Would like everyone to try out this hotel............................................................

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. Your positive comments regarding staff, clean rooms and friendly service will be shared with all associates. We hope to serve you again in near future.... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was somewhat put off by earlier reviews of this property, but needed a place to stay in Regina on a night when there weren't many alternatives, so made the reservation with some trepidation. I was (somewhat) pleasantly surprised. The hotel is old, and shows its age. The rooms are small, and the appointments are average at best. But it... More

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. I am very pleased to know that you enjoyed your stay with us and noticed the improvement we are trying to make. Although, hotel ownership is not changed but have new Management... More

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where do I even start. Check in was good. We were put on the third floor as soon as you get off the elevator all you smell is pot, carpet is dirty walked in our single room it was so small and wasn't the upgraded room I was promised. Then talked to the manager that was there she showed me... More

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. In addition, we are re-evaluating our inspection processes to ensure these type of issues do not... More

Fullerton, California
Top Contributor
54 reviews 54 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The only positive things I can say about the hotel: they have a washer and dryer, and free cookies everyday. That's it. The rooms they show on their website and on here are not a representation of most of their rooms. Yes the lobby has been redone to look nice. The room was barely bigger than our bed. You'd could... More

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. I am somewhat surprised to read your comments regarding bedding. Since start of March 2014 we put new bedding in all of non smoking rooms and... More

Estevan, Canada
1 review
5 of 5 stars Reviewed March 13, 2014

I have stayed here a couple times. Very pleased! Staff are so friendly and helpful. Rooms are clean, spacious, comfortable and quiet. Beds are so comfy!! I had booked a room but due to unexpected circumstances I had to cancel, it was past the 24 hr. cancellation. Manager was so kind to grant the cancellation. Next time I needed a... More

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. Your positive comments regarding hotel staffs and Manager will be shared... More

London, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2014

When we first pulled into the parking lot I was a bit worried because the place looked pretty run down. Definitely didn't match the photos I saw of the inside of the property. We stayed in a spa suite which was very nice. You can tell they have combined two rooms into one through renos but they did a good... More

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks you very much for taking time to write online review for your stay ay our property. I am very pleased to know that you enjoyed your stay with us. I have noted your suggestion in regards to upgrading shower area. I have also spoken with Housekeeping Department regarding non-functional outlets. I am assured by Housekeeping Manager that... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 12, 2014

Comfortable room, comfortable bed, clean and spacious, very good location, friendly staff, pool is great, gym, and restaurant serves a very good food! Really liked to stay here and will be definitely come back, if I'm back in Regina... A++

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that our associates provided friendly service during your stay and you found rooms to be clean. Providing our guests with the best possible hospitality and service has always been our mission. We look... More

Regina, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

We initially booked for 1 night and then we extended it for two more nights. I'm new to the city as I moved from another province, but the staff made me feel very welcome and comfortable. We were given a room, but it was really cold, so when we spoke to the manager, he offered us to move to a... More

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. We’re committed to provide the best possible accommodation and service to our customers. I am very pleased to know that you find staff friendly, helpful and rooms clean. Your positive comments are... More

Regina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 25, 2014

Clean and comfortable bed but a bit noisy. When we got in the room it was way to hot. Someone had turned the heat up all the way. It took a couple of hours to get it cooled off to where I could sleep. Locks on the windows were broken and this room was on the main floor so it... More

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Ian, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that your experience problem with room temperature and broken window locks. I have addressed both issues with my Housekeeping and Maintenance Managers. It’s only with feedback such as yours that we can get... More

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Additional Information about Chateau Regina Hotel & Suites

Also Known As:
Chateau Regina Hotel
Chateau Regina Hotel Regina
Chateau Regina Hotel And Suites
Chateau Regina Hotel & Suites Saskatchewan
Address: 1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
Phone Number:
Location: Canada > Saskatchewan > Regina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 27 hotels in Regina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Official Description (provided by the hotel):
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it’s a place to rest your head after a long day in one of our Executive Suites. For families, it’s a getaway that offers class and convenience in a hotel room that features a separate kid’s room with bunk beds and their own personal TV. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. “At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate.” ... more   less 
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