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Chateau Regina Hotel & Suites

1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
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Chateau Regina Hotel & Suites
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Chateau Regina Hotel & Suites
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194 reviews from our community

Traveler rating
    43
    41
    36
    24
    50
See reviews for
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41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (56)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (36)
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Bolton, Canada
Top Contributor
64 reviews 64 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on price. We found that comparable hotels were .more expensive. Check in was quick and the desk clerk was amenable to our requests for discounts. Our room, while not fancy, was more than adequate and we enjoyed a good sleep. Happily the room had a small fridge which was a boon to us. There is... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Lorraine, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. I am very pleased to know that our associates provided friendly service during your stay. Providing our guests with the best possible hospitality and service has... More 

Melville, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

Quit slamming the fire door. I have been re located away from the fire door but that doesnt stop children from slamming it. I was told rhey were going to install magnets for the doors but i know thats a lie. The owners are cheap and dont actually care for your quallity of sleep. I got a single breakfast voucher... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Ryan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Noting is more important then good night sleep when staying in the hotel and I fully realized that you did not get to sleep well due... More 

saskatchewan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 17, 2015

We stayed on the main floor and got up in the morning to find that our shower did not work, at all. As well, the fire door on the main floor was three rooms down from us which all night whenever entered or exited would slam extremely loudly and the sound would echo. We barely slept at all, then when... More 

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. I reviewed each of your comments and have taken appropriate action... More 

Regina, Canada
1 review
5 of 5 stars Reviewed December 18, 2014

I stayed at Chateau Regina Hotel & Suites for one night as a romantic package. The suite was so beautiful and romantic with a jacuzzi in the suite with bath & body products, champagne, chocolates and rose pedals all over. The Suite was very clean and quiet with such a comfortable feeling. The Hotel was well taken care of and... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Shauna, We are truly grateful to you for choosing us for your recent stay in Regina. We are pleased to know that you enjoyed your stay with us and liked the Romance Package. Your comments in regards to clean room will be shared with Housekeeping Department. Hope to serve you again in near future. More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2014

My bro and I needed somewhere cheap that was pet friendly. They let us late check in at 1:00 am. All 3 staff members we talked with were great. Shower was a little out of date but worked well. TV was 5/5 for size! 40" or so.

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that our associates provided friendly service during your stay. Providing our guests with the best possible hospitality and service has always been our mission. Your comments will be shared with all associates. We... More 

Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 25, 2014

We were in Regina for the Agribition. Some of the reviews here (bad ones) are spot on. 1. No complimentary toiletries. We paid CAD 170 tax for the room and they charged us for this which cost less than a buck for a travel pack. 2. The breakfast we though as is usual with such places would be unlimited. Normally... More 

Was this review helpful? Yes 2
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Firstly, I'd like to apologize for the behavior our front office associates, as well as the problems you faced during your stay. We have always worked hard to maintain the high level of our client service, and you can be sure that this incident was an isolated case. Nonetheless, we appreciate your feedback. It has certainly helped us... More 

Regina, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2014

My husband booked us the jacuzzi suite and i found nothing but filth. white stuff on headboard, coke splashed inside bedside lamp, dirt and stucco behind the bed, coffee table wasnt wiped off, dirt behind couch and end tables, juccuzzi tub dirty, black spills on heat rad. i told front desk my issues and they were rude about it and... More 

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these... More 

Estevan, Canada
2 reviews
5 of 5 stars Reviewed November 23, 2014

I love this hotel! I stay here every time I am in Regina! Rooms are clean! Staff is FRIENDLY and VERY helpful! Ask for more coffee, got it! Ask for more pillows, they beat me to my room! Booked room 9 months in advance (for Agribition), even though prices have increased, got my room at my booking price. It might... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We look forward to seeing you in the future. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

My family and I stayed here and had the worst experience. Staff were very unfriendly for one and our bed was very uncomfortable as well as the pillows. The hot water in our room didn't work either. I had complained to the front desk and they said a manager would contact me. By time check out came I had already... More 

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Please accept my sincere apologies for your less then acceptable stay with us but thank you for your feedback as we will address all the areas of concern as well as the proper steps in building communication between front desk staff and management. I would like the opportunity to make it up to you if you would allow... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I was so reluctant to book at this hotel knowing its bad reviews. My verdict... So far so good! Very nice and friendly staff who greeted us with smile. Other staffs are very helpful and courteous. Our room is very nice and nicely renovated.

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We are truly grateful to you for choosing us for your recent stay in Regina. We are pleased to know that you enjoyed your stay with us. We will continue our efforts to meet your requirements and expectations in the future as well. You positive comments will be shared with all associates. Thanks again! We look forward to... More 

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Amenities