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Chateau Regina Hotel & Suites

2.5 of 5 1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
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Chateau Regina Hotel & Suites
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Chateau Regina Hotel & Suites
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191 reviews from our community

Traveler rating
    43
    40
    36
    24
    48
See reviews for
47
47
20
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
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  • All months
    (191)
  • Mar-May only
    (53)
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    (50)
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    (36)
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Regina, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at Chateau Regina Hotel & Suites for one night as a romantic package. The suite was so beautiful and romantic with a jacuzzi in the suite with bath & body products, champagne, chocolates and rose pedals all over. The Suite was very clean and quiet with such a comfortable feeling. The Hotel was well taken care of and... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My bro and I needed somewhere cheap that was pet friendly. They let us late check in at 1:00 am. All 3 staff members we talked with were great. Shower was a little out of date but worked well. TV was 5/5 for size! 40" or so.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
1 of 5 stars Reviewed 3 weeks ago

We were in Regina for the Agribition. Some of the reviews here (bad ones) are spot on. 1. No complimentary toiletries. We paid CAD 170 tax for the room and they charged us for this which cost less than a buck for a travel pack. 2. The breakfast we though as is usual with such places would be unlimited. Normally... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Firstly, I'd like to apologize for the behavior our front office associates, as well as the problems you faced during your stay. We have always worked hard to maintain the high level of our client service, and you can be sure that this incident was an isolated case. Nonetheless, we appreciate your feedback. It has certainly helped us... More 

Regina, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

My husband booked us the jacuzzi suite and i found nothing but filth. white stuff on headboard, coke splashed inside bedside lamp, dirt and stucco behind the bed, coffee table wasnt wiped off, dirt behind couch and end tables, juccuzzi tub dirty, black spills on heat rad. i told front desk my issues and they were rude about it and... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these... More 

Estevan, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I love this hotel! I stay here every time I am in Regina! Rooms are clean! Staff is FRIENDLY and VERY helpful! Ask for more coffee, got it! Ask for more pillows, they beat me to my room! Booked room 9 months in advance (for Agribition), even though prices have increased, got my room at my booking price. It might... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We look forward to seeing you in the future. More 

2 reviews
1 of 5 stars Reviewed November 3, 2014

My family and I stayed here and had the worst experience. Staff were very unfriendly for one and our bed was very uncomfortable as well as the pillows. The hot water in our room didn't work either. I had complained to the front desk and they said a manager would contact me. By time check out came I had already... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Please accept my sincere apologies for your less then acceptable stay with us but thank you for your feedback as we will address all the areas of concern as well as the proper steps in building communication between front desk staff and management. I would like the opportunity to make it up to you if you would allow... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I was so reluctant to book at this hotel knowing its bad reviews. My verdict... So far so good! Very nice and friendly staff who greeted us with smile. Other staffs are very helpful and courteous. Our room is very nice and nicely renovated.

Was this review helpful? Yes 1
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, We are truly grateful to you for choosing us for your recent stay in Regina. We are pleased to know that you enjoyed your stay with us. We will continue our efforts to meet your requirements and expectations in the future as well. You positive comments will be shared with all associates. Thanks again! We look forward to... More 

Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

We just spent the night there on Saturday with our family as we came down a day early for the football game so our young kids weren't cooped up all day long. The hotel itself is nice enough. The guy at the check in desk was fast and friendly. We made our way to our room and the people across... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel & Suites. first and foremost I want to sincerely apologize for condition of the beds in the room you occupied. We have taken steps to ensure this will never happen again. Housekeeping department is checking the beds in each room and we are replacing... More 

Saskatoon, Canada
1 review
5 of 5 stars Reviewed October 19, 2014

Do not be scared by the fact that building is old. The hotel itself has been nicely renovated. Everything I saw was good quality and worked very well. Staff were friendly, accommodating and went above and beyond. Microwave and fridge in a room was much appreciated. If you are looking for a well priced and clean conveniently located Regina hotel,... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel.We appreciated your feedback and I am very pleased to hear that you enjoyed your stay with us. We have always worked hard to maintain the high level of our client service and I am pleased to know that your experienced friendly staff and good... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed October 19, 2014

My husband and our children stayed in Regina for football game. Check-in was very quick and the front desk staff were great. We booked an " Executive 2 Room Suite" and we were impressed by the size. One room had comfortable king bed and another had a pullout couch, rooms were separated by a french door. Both rooms had a... More 

Was this review helpful? Yes
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback here. We’re committed to providing the best possible accommodation and service and I am very happy to know that you enjoyed your stay with us. Your positive comments regarding friendly staff and clean room will be shared with all associates. We hope to... More 

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Additional Information about Chateau Regina Hotel & Suites

Address: 1110 Victoria Avenue East, Regina, Saskatchewan S4N 7A9, Canada
Phone Number:
Location: Canada > Saskatchewan > Regina
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
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Also Known As:
Chateau Regina Hotel And Suites
Chateau Regina Hotel Regina
Chateau Regina Hotel & Suites Saskatchewan

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