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Holiday Inn Express Hotel & Suites Prince Albert

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3580 2nd Avenue West, Prince Albert, Saskatchewan S6V 5G2, Canada
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Holiday Inn Express Hotel & Suites Prince Albert
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111 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

I spend about 250 nights in hotels a year for the past 10 years so I am very accustomed to the hotel life. I recently spend some time visiting my parents and stayed at this hotel. I was appalled by my experience The hotel is run down but that's ok After my first night my room wasn't cleaned - which... More 

Helpful?
Thank The52guy
Cherrie V, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

We are truly sorry that you had this experience at our hotel and we thank you for your candid review.Rest assured that these issues are being looked into. We have notified Housekeeping so they are aware of the problem and are taking steps to insure that this never happens again. We do hope to have the opportunity to welcome you... More 

Canada
2 reviews
3 of 5 stars Reviewed December 27, 2015

Well our first night was wonderful. However the next two nights were a less than desirable experience. A hockey tournament was going on in the city and the hotel became busy and loud.. for example kids yelling and running down the hallways. Also, sadly, the walls are not very soundproof so we were privy to all the goings on in... More 

Helpful?
Thank Moe2931
Cherrie V, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Quebec City, Canada
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 11, 2015

Hi, Stay their during only one night, but it offer very spacious and clean rooms, free wifi, a indoor pool and a complementary breakfast. Theire is couple of restaurants not to far away reachable by walk, the casino is nearby. The only downside is the price, it is not outrageous but it is not in the affordable category for sure.... More 

Helpful?
Thank Martin C
Cherrie V, Front Office Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

We at the hotel are very proud of all the amenities that we offer and we are very happy that you found them to your liking. We are also centrally located so we are very close to many restaurants and entertainment venues. We thank you for taking the time to leave this revue. We are competitively priced in our market... More 

Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 3, 2015

This hotel is one of the worst if not the worst hotel I've had to stay in. I travel a lot on business and often have to stay in small cities but this one has disappointed time and time again. Reserved a King suite as I always do while traveling on business. Checked in at 5:30 p.m. and my room... More 

Helpful?
1 Thank SaskaFierce
GSM-HIEX, General Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the door condition. Rest assured that this issue has been looked into and has been repaired. We value your comments and welcome the opportunity to serve you again. Sincerely, Holiday Inn... More 

Nipawin
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed November 22, 2015

we stayed only one nite as we had to leave early the next morning .we enjoy the hotel as it is easy to get to and very clean and so far quiet .when we checked in we asked what time continental breakfast was and it turned out we had to leave an hour befor that. no problem said the desk... More 

Helpful?
Thank Doug & Pat L
GSM-HIEX, Team Leader at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for taking the time to leave your feedback. I'm glad that the staff left such a strong impression with you. We wouldn't in good faith be able to call ourselves the hospitality industry if we didn't do everything in our ability to be hospitable. Hope we have the opportunity to accommodate you again the future! Holiday Inn Express... More 

Saskatoon, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

This hotel is probably one of the best in Prince Albert. The property is relatively new and is in great shape. The rooms are clean and spacious and well equipped with fridge, microwave, A/C, and flatscreen TV. The hotel also has a large pool and hot tub with a workout room. There is a small business center for those needing... More 

Helpful?
Thank Graham306
GSM-HIEX, Front Desk Team Leader at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for taking the time to leave your feedback and for your vote of confidence. We'd love to host you again the next time that you have business in Prince Albert! Holiday Inn Express & Suites 3580 2nd Ave West Prince Albert, SK S6V 5G2 More 

regina sask
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 14, 2015

Checked into room 206 on Oct. 12, this room had two beds and had a large TV and fridge. The room seemed clean relatively at first look over. I have stayed at this hotel a number of times in the past while it is okay, I would rather stay at the Best Western Hotel in the city, but this was... More 

Helpful?
1 Thank Hoot1man
GSM-HIEX, Guest Services Team Leader at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for taking the time to leave your comments. I truly apologize for the quality of the first room. We are currently undergoing structural changes in the room cleaning and checking process to ensure that experiences like yours do not happen. I am pleased that you enjoyed your suite, but understand that first impressions are always most important and... More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2015

A friendly welcome awaits all visitors. The staff could not be more helpful, offering advice on local walks and parks to visit. The hotels is close to shops and places to eat, has a good size pool and a relaxing atmosphere.

Helpful?
Thank Linda C
GSM-HIEX, Hotel Staff at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for taking the time to leave your feedback. I'm pleased that our staff was able to respond to all of your needs and queries so effectively. I see that you visited us from overseas and it may have been the only time we have the opportunity to accommodate you, so I'm thankful that you left us with such... More 

Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 12, 2015

This is a good standard hotel. The staff was very friendly and helpful. When they learned that I would leave every day before their breakfast would be available they made sure to let me know I could still get in and grab something if I wanted to. The room had a good size and was clean with a comfy bed... More 

Helpful?
Thank Yetitraveler
Barrhead, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 16, 2015

Very family friendly hotel. The suite we had was very comfortable and spacious. The hotel staff were very helpful and friendly. My kids really enjoyed the free breakfast. They made me take a video of the pancake maker.

Helpful?
1 Thank Rob M
GSM-HIEX, Front Office Team Leader at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Hi Rob, Glad your kids enjoyed the pancake machine! I've been here four years and still find the urge to take a video every once in a while. Holiday Inn Express & Suites 3580 2nd Ave West Prince Albert, SK S6V 5G2 More 

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