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Holiday Inn Express Hotel & Suites Prince Albert

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3580 2nd Avenue West, Prince Albert, Saskatchewan S6V 5G2, Canada
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Holiday Inn Express Hotel & Suites Prince Albert
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Holiday Inn Express Hotel & Suites Prince Albert
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100 Reviews from our TripAdvisor Community

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Traveler rating
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    38
    27
    4
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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  • All months
    (100)
  • Mar-May only
    (18)
  • Jun-Aug only
    (37)
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    (27)
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    (18)
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Sioux City, Iowa
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The interior of this hotel is fine. Some common areas just a bit rundown, but the room is clean & the beds are good. PA is an interesting town. There are for sure 2 prisons here & I'm guessing that the fact that this is the 1st hotel room I've had in SK with 3 locks on the door is... More 

Was this review helpful? Yes
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago

We were there for a family wedding. -Rooms were dirty, jacuzzi tubs not cleaned and had hair and vomit in them. Rooms were also not stocked properly (no towels or toilet paper, no extra blankets). -Request for families to be side by side or at least on the same floor were completely ignored, after being told over the phone that... More 

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our first impression was not a good one. The public areas were in terrible shape. The lobby carpet was filthy as were the carpets in the hallways and elevators, as we soon found out. The viewing window between the lobby and pool was very dirty with fingerprints and looked like it had not been cleaned in a while. Normally this... More 

Was this review helpful? Yes 1
GSM-HIEX, Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for feedback, Marie. I apologize for the state of the public areas during your stay, but appreciate your understanding in the great increase in traffic due to evacuation relief. I do regret that, despite being in hospitality industry, we could not maintain a level of service that met your absolute highest expectations. I hope that we have the... More 

Saskatoon, Canada
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

We always stay at this hotel whenever we go to Prince Albert. My husband lived in this city for more than 40 years and whenever we come back here for a visit, it is always a homecoming . People always stop and say hello to us. It's like a family gathering around us. The staff are friendly and accommodating. The... More 

Was this review helpful? Yes 1
GSM-HIEX, Guest Services Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you so much for your positive review. We at the hotel appreciate your continued loyalty and look forward to seeing you next year! Holiday Inn Staff More 

Halifax, Canada
Level Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 13, 2015

I travelled to Prince Albert for work and needed a place to stay for one night, and decided on the Holiday Inn Express Hotel & Suites because it was the newest property in town. The room was fine, although the TV was not working properly. Staff fixed it the first night, but it was down again in the morning. Staff... More 

Was this review helpful? Yes 1
GSM-HIEX, Guest Services Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your positive feedback. We apologize for the inconvenience of the tv issues. We will take the appropriate action to remedy this problem. We hope to see you again! Thank you Holiday Inn Staff More 

Saskatoon, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 13, 2015

This review would have likely been a 5 star, if I didn't feel like I was making a monthly payment on a house for a one night stay!! I was in Prince Albert the night of April 10th for a function. I have stayed here before and always liked the rooms and the breakfast the next morning, but I was... More 

Was this review helpful? Yes 1
GSM-HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your feedback. We are currently working on becoming more competitive with the hotels in the area. We hope that on your return stay, the rates are more to your liking. Sincerely, Holiday Inn Staff More 

Calgary
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 29, 2015

Stayed at the Holiday Inn on March 27th. The hotel was clean, but it was obvious that the hotel is a little dated. Carpets were in rough shape. There were a lot of kids running around and having fun. It didn't bother me, but the sound of elephants charging up and down the halls may be an issue for other... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Dear calgarianheadedsouth, Thank you for taking the time to review our property. I am delighted to hear that you liked the level of cleanliness at the hotel. It is our pleasure to hear that we were able to meet your expectations, however, we regret the inconvenience you may have experienced because of the noise. Please accept our sincere apologies for... More 

Regina
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 20, 2015

During my last business trip to Prince Albert I decided to stay at "the newest hotel" in town. Based on what I saw on the outside, and given another experience with a Holiday Inn Express, I decided to spend a little more and see whether it was worth the additional cost. The staff at this hotel are very helpful and... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Dear Flyboy727 Thank you very much for your recent stay and for writing us a detailed review of our property. We are delighted to read you found the rooms clean, and the facilities and amenities well to your liking. Thank you as well for your compliments about the staff being helpful. Your feedback is highly appreciated and will be used... More 

Regina, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

I have stayed at most hotels in Prince Albert and the HIE is the best of them all. My stays have always been consistent and I have ways been greeted by friendly and courteous staff. The breakfast is standard, not spectacular but a consistently good breakfast with lots of options.

Was this review helpful? Yes 3
GSM-HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your feedback. If you have any suggestions how to improve our breakfast, we would greatly appreciate any additional feedback that you may have. We look forward to seeing you again! Sincerely, Holiday Inn Staff More 

SPIRITWOOD
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

We were in town for some training and we chose the Holiday Inn Express partly due to location, partly due to TripAdvisor ratings, and somewhat due to our estimate of what the room would be like. Location is good other than poor parking and a somewhat poor entry from the main road. Customer service was excellent and our room was... More 

Was this review helpful? Yes 2
GSM-HIEX, Guest Relations Manager at Holiday Inn Express Hotel & Suites Prince Albert, responded to this review

Thank you for your positive feedback. It is always nice to hear that our guests have enjoyed their stay, with little or not issues. We look forward to seeing you next time! Sincerely, Holiday Inn Staff More 

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