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Temple Gardens Hotel & Spa

3.5 of 5
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24 Fairford St. E., Moose Jaw, Saskatchewan S6H 0C7, Canada (Formerly Temple Gardens Mineral Spa Resort)
Temple Gardens Hotel & Spa
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Ranked #6 of 15 Hotels in Moose Jaw
A recent review
4 of 5 stars reviewed 2 days ago
christopherr255 Saskatoon
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1,027 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Saskatoon
1 review
4 of 5 stars Reviewed 2 days ago NEW

I came here as part of a honeymoon/get-away experience and stayed for 4 nights (under a "Buy 3, Get 1 Free" deal). The King-sized room with Jacuzzi tub was perfect and the Spa (pool) was excellent to relax in.

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Kelowna, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

Although the spa met our expectations, our room did not. The bathroom floor and sink were in serious need of repairs and the walls needed repairs to chips and marks. The beds and linens were comfortable, so that made the stay enjoyable.

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Calgary, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Temple Gardens for a girls weekend as it was one of my friends 30th birthday. I always wanted to try out this hotel and the spa as I've heard good things about it. I was not impressed at all and highly disappointed. The room we had was small and in my opinion motel standards. Everything... More 

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking a moment to reach out to us on Tripadvisor. We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention. Please accept our apologies that you feel the stay was unsatisfactory... More 

Regina, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall stay was enjoyable. Not a great selection on the menu at Harwoods Restaurant. It was during the week that we stayed there and it was very quiet and relaxing. Love that it is so close to the Casino and Main Street, for shopping and other attractions.

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking a moment to share your review. Our downtown location is something that many guests enjoy during these summer months. We tend to observe that the guests' vehicles do not move even during a three or four night stay, as they enjoy being able to walk to al the attractions. Staying midweek does often mean that the... More 

Swift Current, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

Aside from not being able to book by room number and not getting to use the dining package in room and parking, it's an alright hotel. Last year was better by far. We loved the pool, water was amazing!

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking a moment to share your concerns. You are completely correct that we do not accept reservations by room number, we guarantee a certain room type, for example if you reserve a Celebration Suite, we have three of these in the building and we do not guarantee in advance which one will be available. Part of the... More 

Wakaw
1 review
3 of 5 stars Reviewed 6 days ago NEW

Our first night was spent in a bed that felt more like a box spring that sagged into the middle. It caused a great deal of back pain, and thankfully we were able to move to a different room for the second night.

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for sharing your review. I am glad that we were able to help with the challenge during your stay. We will be investigating further as all of our mattresses should be new and of high quality. They are not inexpensive and we would not expect issues of the kind that you report. I apologise that your first night... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

All the staff were very friendly from the moment we checked in. Cleanliness of the room and up to date decor, excellent food at Harwoods, Enjoyed sitting on the balcony overlooking Crescent Park. The pool was so relaxing and a morning ritual. This was our second time here and will not be our last.

Review collected in partnership with this hotel

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking time to write a review, we do enjoy the opportunity to hear from so many of our guests. It is great that you enjoyed your stay, I have been summarising feedback over the past couple of months and it is good to read so many guests appreciating the efforts of our hotel team. I am also... More 

Medicine Hat
1 review
5 of 5 stars Reviewed 1 week ago

It was an excellent trip, but you could have a working vending machine on each floor, The front desk staff is wonderful! and the cleaning staff also did a great job. Overall the hotel gave us exactly what we wanted.

Review collected in partnership with this hotel

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking a moment to share your review. I am glad that you enjoyed your stay with us, and that you take a moment to recognise the efforts of our team. We look forward to seeing you on your next visit. More 

Thunder Bay, Canada
Top Contributor
175 reviews 175 reviews
60 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in town for business meetings and spent 5 nights here. I needed to use Room Service for dinner and was disappointed with delivery (almost an hour for a burger and fries) and some of the small touches - like, no salt, pepper or ketchup - aren't those kind of key for a burger? Slow service and missing condiments... More 

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Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for your most thorough review. I notice that you are a very regular contributor on this forum and it is good to read your views. I must apologise that your room service experience was not as it should be. I would say that you have highlighted a need for some refresher training for our team. Condiments are an... More 

Leduc
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Usually I am satisfied staying here me and my boyfriend have been coming for 6 years here but this last stay we booked months in advance with a request of a spa wing room and didn't get it . The room was smaller than we usually stay in the bottom of the tub was dirty to the point I am... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Templegardens, General Manager at Temple Gardens Hotel & Spa, responded to this review

Thank you for taking a moment to share your concerns with us. I must apologise for the condition that you describe. We are a guest service organisation and for another occasion I would warmly invite you to let us know if any such problem. We have people here day and night and we really would rather help you during your... More 

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