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Heritage Inn

1590 Main Street North, Moose Jaw, Saskatchewan S6J 1L3, Canada
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62 Reviews from our TripAdvisor Community

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Spokane, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 30, 2015

I travel often for business and holidays and usually stay at hotels like Marriott or Hilton. Attended a conference in Moose Jaw being held at the Heritage Inn and here's what I found: clean and comfortable room with an excellent bed, decent flat-screen TV, little refrigerator, good water pressure, plenty of towels and a quiet setting near town. WiFi was... More 

Helpful?
1 Thank BryanVila
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your positive comments. I truly appreciate you taking the time to post this review. It was wonderful to read that both the products and services you received during your stay were to your liking. I always appreciate customer feedback as it provides us with an opportunity to gauge our strengths along with the areas where... More 

Saskatchewan
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed October 26, 2015

We were here for a wedding over the September long weekend. We arrived a few hours before check in but the hotel let us have our room early which was nice. Everything seemed well organized and the food was very good. The room was clean and cozy. We had the breakfast buffet in the restaurant and it was also very... More 

Helpful?
1 Thank hafor
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I appreciate that you took the time to post this review and for your valued feedback. I am happy to hear your overall experience was positive; from the quality of food you received, to the comfort of your room. We always try to honor requests for early check in so I was pleased to know we were able... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 22, 2015

I recently was on my way home back to Alberta and decided to spend the night in Moose Jaw. Not knowing what hotels were in the area I asked the gas attendant where a good place to stay was. He said the Heritage Inn so I took his advice. When I arrived I found the hotel to be very busy... More 

Helpful?
4 Thank George G
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for staying with us while passing through Moose Jaw and for taking the time to share your experience. It was so nice to read that your check in and follow up room call were completed as per procedure and that you enjoyed your room. It was also wonderful that you had the opportunity to enjoy the... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

Not sure who's giving this place a 3 star in moose jaw. But what I can tell you is that it's some being paid! Not a picky guy but there is no need to stay here! Unless all hotels are booked up and you've been driving for 17 hours, keep driving!!!! Find a corn field to have a nap!!

Helpful?
5 Thank Cory K
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Customer satisfaction is very important to us and I was very distressed to read your comments. I am very sorry your stay was not to your satisfaction. In reading your review, it is extremely hard for me to detect what has lead to your negative impression. I have launched an investigation and have determined that you checked in... More 

Travelers are raving about these Moose Jaw hotels

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 25, 2015 via mobile

The rooms are so dark , the lighting is poor, which is probably a good thing so you don't see how dirty it is. The pool is scrungy looking. The hot tub is lukewarm . The breakfast is free , yet you have to pay for kids ?? Stupid. The towel are too small and scratchy. The server in the... More 

Helpful?
2 Thank Eileen K
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to submit feedback about your most recent stay. This feedback is valuable in assessing our property and our performance. I apologize that your room was not to your satisfaction. The poolside rooms can seem dark compared to the rooms with the outside natural light. Upgrades and painting has been completed in several... More 

Yorkton
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

We were recently at a wedding at the Heritage Inn. The reception was held here. We had booked our room that were in a block for the wedding. Our room was very nice, clean, with comfortable beds. It was a perfect place to attend a wedding and stay. Everything was so well taken care of and the place was so... More 

Helpful?
Thank Diane R
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, It was a pleasure to read your review and I wanted to thank you for taking the time to post it. Your recommendation is greatly appreciated. Customer feedback is valued and provides us with an opportunity to gauge our strengths along with the areas where improvement is needed. I have shared your comments with the management and staff... More 

Shell Lake
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Had great service with friendly helpful staff. Needed a special chair in our room and the staff was great in helping and meeting our needs. The assistant manager was very accommodating with helping with our needs. Front staff helped with our room change.

Helpful?
1 Thank dianelarryv
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I appreciate that you took the time to post this review regarding your past stay at the Heritage Inn. I was happy to read that your experience was positive and that the staff was able to assist you with your special request. I have shared your comments with the staff and management and there were smiles all around.... More 

Winnipeg, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 29, 2015

I recently had the pleasure at staying at the Heritage Inn In Moosejaw in April for three days. Dont let the reviews keep you from staying there. We were offered a choice of rooms when we arrived either facing the pool or an outside view. We opted for the outside view so we could open our window if we chose... More 

Helpful?
2 Thank Michaela R
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about your most recent stay and for the positive notes you mentioned. I am glad that you enjoyed your room, the meal you were served in our on site restaurant, our pool and the service you were provided. It is always good to hear positive feedback and I have shared... More 

Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

I stayed at this hotel recently for 13 nights in February 2015. I had a Technical crew of 40 people with me and they all shared my feelings on this hotel. My room backed onto the large laundry room on the main floor and and since we working shifts, the 4 large washers and dryers on the other side of... More 

Helpful?
2 Thank SatGuy91
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I was very distressed to read your feedback regarding your stay with us. We take all reviews very seriously and have taken steps to address each and every one of your concerns. I apologize for all inconveniences you experienced. We do what we can to ensure our guests are comfortable in the room they are assigned. We appreciate... More 

Ontario, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 25, 2015

I just stayed there for work along with a group of coworkers. Most of the problems I had were shared among my coworkers as well so not isolated to the 2 rooms I had. My first room didn't have a window facing outside, instead it faced the pool. There was a vent that was open all the time (and had... More 

Helpful?
3 Thank tomcat335
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I was sorry to read that we did not meet your expectations on your past stay with us. We are committed to providing a comfortable and relaxing stay to all our guests and I have taken note of your comments. We are continuously doing upgrades and renovations to the hotel to ensure total guest satisfaction. Several of the... More 

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