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Delta Sherbrooke

2685 King Street West | Place Des Congres, Sherbrooke, Quebec J1L 1C1, Canada
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1 room 1 guest
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Delta Sherbrooke
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150 Reviews from our TripAdvisor Community

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Traveler rating
    24
    59
    49
    16
    2
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38
37
8
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (32)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (31)
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Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Verry disappointed by the room and Hotel, not reflect the name of Delta Hotel. The corridor need painting. The room smell humidity, but clean. The staff is verry helpful and professional. In one word this hotel verry need a update. Especially because is the only major hotel in the region

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Front Office Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you for taking the time to write and post a review following your recent stay. We enjoy hearing from our guests and obtaining their opinions and perspectives. We are happy to read that you appreciate the professionalism and courtesy of our staff members. It is most encouraging to know and it makes us strive to always do... More 

Ontario, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price it was as expected, great value - no, but a nice comfortable stay. Nice lobby, nice hallways, clean room, comfortable beds. Not within walking distance of old downtown. Breakfast not included. Wifi was fast.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear client, Thank you for the time you took to share your experience with us. Your comments are important and help us a lot to improve our services here. We are delighted to hear you enjoyed the comfort in your room and also the decoration in general. We want all of our clients to feel as comfortable as in their... More 

Canberra, Australia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Delta Hotel in Sherbrooke which is bit far from the downtown and mainly located in the commercial area. Overall reception staff are friendly. Nearby East Side Mario's is a decent restaurant for having lunch or dinner.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear client, Thank you for answering the present evaluation. Your impressions are precious to us because they help us a lot to improve our services and products. We are delighted to hear you enjoyed your stay with us and also our service at the front desk. At Delta Sherbrooke, one of our first priorities is the customer service. We always... More 

British Columbia, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent bed, very comfortable. Room size and layout was good. Pool is still advertised and mentioned in documentation, but is long gone. Whole place is in need of an overhaul to bring it up to date. Staff was excellent. Only ate the breakfast buffet, which was very good.

Was this review helpful? Yes 1
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear client, First of all thank you for the time you took to answer that short evaluation. Your comments are always appreciated and help us a lot to improve our services. We are happy to read you enjoyed your stay with us and that you found comfort in your room. We do know that our rooms would need a little... More 

Laval, Canada
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 8, 2015

The property is nice, the service is great, although we had a few issues. The elevators need work. For a hotel of this size, there are two elevators, and one was broken almost all weekend. We were there for a conference, and waited for elevators a lot of the time. Mostly we gave up and took the stairs. The room... More 

Was this review helpful? Yes 1
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, thank you for your review. Your feedback is valuable to us as it provides us the opportunity to address your specific concerns and progressively work to exceed your expectations. We are sorry for the disagreements encountered with the elevators. We fixed the problem as quickly as we could. It is great to know that you appreciated the cleanliness... More 

Maple
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 25, 2015

Visited this hotel a couple of times on business and everytime you walk through the door you will be greeted with a warm smile. Rooms are dated but clean and comfy.There's lots of places to eat around the area and the parking is free if you're staying at the hotel. The hotel offers free wifi but it's exceptionally slow for... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you very much for letting us know about your stay. We appreciate you taking the time to share your experiences so we can serve you better. We would like to first and foremost thank you for the great scores you gave us! We work really hard to provide outstanding customer service. We are delighted to hear you... More 

Timmins
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 4, 2015

Stayed here for one night. Place needs to be renovated. Noticeable signs of ageing structure. Check-in went well, front desk very courteous. For a Delta, somewhat disappointed that no mini fridge in room. Beds are sagging in middle and should both be replaced in the room we stayed in. Another aspect that I was not impressed was the parking fee.... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear guest, we thank you truly for your review. We appreciate hearing from our customers, obtaining their opinions and perspectives. We sincerely apologize that our product was not to your expectation. We have submitted a renovations plan to our owners and hope it will be completed in the near future. In the meantime, like you pointed it, we are focusing... More 

1 review
2 of 5 stars Reviewed May 29, 2015

I dont usually submit reviews unless I think the hotel needs one good or bad. I have stayed at this hotel a couple of times and I have to say this hotel is charging too much for the quality . This place needs to be totally renovated. Nothing has been touched since the 1980s. There is another new hotel in... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you for your review. We appreciate hearing from our guest and obtaining their opinions and perspectives. We understand that some of our rooms may be showing some signs of wear; however, we do our best to upkeep our product and concentrate on two priorities: cleanliness and customer service. It’s been many years now that we have submitted... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

Got the opportunity to stay in this hotel while visiting a company in Sherbrooke. A great nights sleep A very good breakfast And some fast WiFi. Also the hotel employees are very sympathetic to non French speaking guests.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you for taking the time to share with us the great news about your stay! I would like to thank you on regards to the great scores you gave us. We strive to deliver enhanced customer service; therefore it is always a pleasure to see that our guests are satisfied. It will be a pleasure to share... More 

Montreal, Canada
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 21, 2015

This s was a good hotel with comfortable services, but not what Ai would expect from a Delta Hotel. I agree with many recent reviews about decor and the date if facilities. Having said that, the staff were very friendly and the service was good. I would say that there is nothing wrong with this hotel and can recommend it... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Carlos, thank you for your review. Since you have red the other reviews, you probably already know that we agree with you, our hotel is starting to show his age. We have submitted a renovations proposal and we really hope it’s going to be accepted for the 2015 year. While much may have changed over the course of time,... More 

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