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Delta Sherbrooke

3.0 of 5 2685 King Street West | Place Des Congres, Sherbrooke, Quebec J1L 1C1, Canada
Best prices for: 1 room 1 guest
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Delta Sherbrooke
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Delta Sherbrooke
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127 reviews from our community

Traveler rating
    23
    52
    38
    12
    2
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36
26
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Burke, Vermont
1 review
5 of 5 stars Reviewed 4 weeks ago

My friend and I spent two days in Sherbrooke for a little get away. Although we did not stay at the Delta, our hotel suggested the spa at the Delta for our "girl's day out". We were greeted at the main reception desk by Krista. She was very welcoming, fantastically knowledgable about the local offerings, and much more helpful than... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Lorraine and Donna, what a wonderful comment! It is a pleasure to know that Krista provided such great service to you being welcoming and helpful. We will be sure to recognize and thank her on your behalf. Also, we are delighted to hear you enjoyed your experience at Relais Détente spa. It will be a pleasure to share your... More 

Montreal, Canada
Top Contributor
65 reviews 65 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 6, 2014

Delta Sherbrooke use to be a great hotel... 10 years ago. But in 2014 they need to do a lot of improvment. Frist of all... They look that think to know they are the only hotel in Sherbrooke.... but they are not. Restaurant there... 6 on 10 for breakfast. For dinner or lunch go by walk to Sushi Shop or... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Sean, thank you for your review. We appreciate hearing from our guest and obtaining their opinions and perspectives. We are aware that our product is starting to show his age and it is why we focus on cleanliness and on customer service. We presented a "rejuvenation cure" plan to our owner and are hoping that it will be completed... More 

Montreal
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 21, 2014

Friendly staff and clean hotel. Unfortunately it is in need of a renovation. The bed was good and provided a full nights sleep but the bathroom, curtains, carpet all need to be brought out of the 90's. I will probably continue to stay here due to the lack of other options in Sherbrooke and the friendliness of the staff but... More 

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GSM-CRV-DeltaSHE, Responsable relations clients at Delta Sherbrooke, responded to this review

Dear Sean, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. We want your stays at Delta Hotels and Resorts to be the best you have experienced anywhere. Our goal is to ensure complete satisfaction and earn your loyalty. We are happy to read that you appreciated the... More 

Ottawa
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2014

We always stay in Delta in Sherbrooke,and we were always satisfied. This time I booked my stay day ahead, did not print my reservation on which we were supposed to have a free breakfast. The receptionist at the front desk was not wery busines like at all ,she could not find the reservation with the free breakfast and free parking.... More 

Was this review helpful? Yes 2
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Katarina, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. On behalf of the Delta Sherbrooke team, I sincerely apologize for the inconveniences encountered during your stay. We understand the concerns you have raised and can assure you that the appropriate follow-ups have been conducted with the... More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 7, 2014

Hi, I'm a loyal Delta guest, staying at Delta hotels whenever possible, and a Platinum member for several years in a row. This week was my first time at the Delta Sherbrooke, and the minute I stepped into the room (I had booked a suite), I was disappointed: it smelled of stale cigarettes, the carpet was badly stained, and the... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 29, 2014

Stayed here one night for a conference. Staff was very friendly and courteous. Free Wifi. Parking was free too (included for the conference?). Room was what you would expect from a major chain hotel, but needs a new mattress. My main complaint is the air quality in the room and public bathrooms, which was downright bad. This hotel has a... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you for taking the time to write and post a review following your recent stay.You talk. We listen. It's very important for us. Our goal is to ensure complete satisfaction and earn your loyalty. We were delighted to read that you have enjoyed the courtesy and professionalism of our team members! It is most encouraging to know and it... More 

Milton, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

We stay here because it's the only hotel available in Sherbrooke under Air Miles (free). Nice clean hotel, average at best facility wise. Beds are good, staff are good and breakfast buffet is average. Free wifi is good but no room fridge. Recently started to charge for parking.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you for taking the time to share with us your experience at our Delta Hotel. We enjoy hearing from our guests and obtaining their opinions and perspectives. We are happy to read you appreciated the cleanliness and the comfort of the room. It is always encouraging to know that we provide good customer service. we understand the concerns you’ve... More 

Montreal
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014

I agree with other viewers about the hotel. It needs to be modernized, but it is clean and the bed was comfortable. Breakfast was good with nice selections. It is a big hotel and some modernization would go a long way. The staff is friendly and they do their best.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you very much for your review. We are happy to read that you appreciated the comfort of the room and the cleanliness of the hotel. It will be my great pleasure to share with our F & B team that you value our breakfast selection. Above all, we work really hard to provide outstanding customer service and it is... More 

Toronto
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 7, 2014

We stayed at this hotel 2 nights. The appearance of the hotel is that of an old in need of lots of improvements. It is clean though but everything to do with it is old. The bathrooms particularly need some tlc. If you only need a place to sleep, this is the one. A special thanks to Yves who offered... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Hi Beatrice. Thank you for taking some of your precious time to give us your feedback. We will follow up on the details you have mentioned. We sincerely apologize that our room product was not to your expectations. We understand that our hotel is starting to show his age, however we do our best to upkeep our product and concentrate... More 

Sofia, Grad Sofiya, Bulgaria
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 18, 2014

The hotel was really awful! So dirty, dusty, old! Smells like hell! Strange unfriendly female receptionist. The carpet was with big stains. The bathroom was dirty. The toiletries were low category synchronizing with all surrounding. No more words. We stayed for a night.

Was this review helpful? Yes 3
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Sherbrooke. I am sorry that you feel we did not deliver the quality or service you had expected. I can assure you that Customer satisfaction is our top priority can and that the appropriate follow-ups have been conducted with the... More 

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Additional Information about Delta Sherbrooke

Address: 2685 King Street West | Place Des Congres, Sherbrooke, Quebec J1L 1C1, Canada
Location: Canada > Quebec > Sherbrooke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Delta Sherbrooke 3*
Number of rooms: 187
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Also Known As:
Delta Sherbrooke Hotel Sherbrooke
Delta Hotel Sherbrooke
Delta Sherbrooke Quebec

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