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Delta Sherbrooke

2685 King Street West | Place Des Congres, Sherbrooke, Quebec J1L 1C1, Canada
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Delta Sherbrooke
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Delta Sherbrooke
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131 reviews from our community

Traveler rating
    24
    52
    40
    13
    2
See reviews for
36
27
8
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Top Contributor
53 reviews 53 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

This s was a good hotel with comfortable services, but not what Ai would expect from a Delta Hotel. I agree with many recent reviews about decor and the date if facilities. Having said that, the staff were very friendly and the service was good. I would say that there is nothing wrong with this hotel and can recommend it... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Carlos, thank you for your review. Since you have red the other reviews, you probably already know that we agree with you, our hotel is starting to show his age. We have submitted a renovations proposal and we really hope it’s going to be accepted for the 2015 year. While much may have changed over the course of time,... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

I stopped by Delta Sherbrooke for one night in September 2014 for Bishop's homecoming weekend and this is one place I would NOT recommend. While the room was well furnished, the bed was comfortable, and they had a reasonable banquet hall when I attended a couple of formal functions during university; what killed it for me was at $119 +... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Sherbrooke. We are sorry to hear your disappointment. We are very proud of our breakfast buffet which is fresh and offer great variety and quality. You can always order to the plate though which is less expansive. Once... More 

East Burke, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

My friend and I spent two days in Sherbrooke for a little get away. Although we did not stay at the Delta, our hotel suggested the spa at the Delta for our "girl's day out". We were greeted at the main reception desk by Krista. She was very welcoming, fantastically knowledgable about the local offerings, and much more helpful than... More 

Was this review helpful? Yes 1
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Lorraine and Donna, what a wonderful comment! It is a pleasure to know that Krista provided such great service to you being welcoming and helpful. We will be sure to recognize and thank her on your behalf. Also, we are delighted to hear you enjoyed your experience at Relais Détente spa. It will be a pleasure to share your... More 

Montreal, Canada
Top Contributor
65 reviews 65 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 6, 2014

Delta Sherbrooke use to be a great hotel... 10 years ago. But in 2014 they need to do a lot of improvment. Frist of all... They look that think to know they are the only hotel in Sherbrooke.... but they are not. Restaurant there... 6 on 10 for breakfast. For dinner or lunch go by walk to Sushi Shop or... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Sean, thank you for your review. We appreciate hearing from our guest and obtaining their opinions and perspectives. We are aware that our product is starting to show his age and it is why we focus on cleanliness and on customer service. We presented a "rejuvenation cure" plan to our owner and are hoping that it will be completed... More 

Montreal
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 21, 2014

Friendly staff and clean hotel. Unfortunately it is in need of a renovation. The bed was good and provided a full nights sleep but the bathroom, curtains, carpet all need to be brought out of the 90's. I will probably continue to stay here due to the lack of other options in Sherbrooke and the friendliness of the staff but... More 

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GSM-CRV-DeltaSHE, Responsable relations clients at Delta Sherbrooke, responded to this review

Dear Sean, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. We want your stays at Delta Hotels and Resorts to be the best you have experienced anywhere. Our goal is to ensure complete satisfaction and earn your loyalty. We are happy to read that you appreciated the... More 

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

We always stay in Delta in Sherbrooke,and we were always satisfied. This time I booked my stay day ahead, did not print my reservation on which we were supposed to have a free breakfast. The receptionist at the front desk was not wery busines like at all ,she could not find the reservation with the free breakfast and free parking.... More 

Was this review helpful? Yes 2
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Katarina, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. On behalf of the Delta Sherbrooke team, I sincerely apologize for the inconveniences encountered during your stay. We understand the concerns you have raised and can assure you that the appropriate follow-ups have been conducted with the... More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 7, 2014

Hi, I'm a loyal Delta guest, staying at Delta hotels whenever possible, and a Platinum member for several years in a row. This week was my first time at the Delta Sherbrooke, and the minute I stepped into the room (I had booked a suite), I was disappointed: it smelled of stale cigarettes, the carpet was badly stained, and the... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 29, 2014

Stayed here one night for a conference. Staff was very friendly and courteous. Free Wifi. Parking was free too (included for the conference?). Room was what you would expect from a major chain hotel, but needs a new mattress. My main complaint is the air quality in the room and public bathrooms, which was downright bad. This hotel has a... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you for taking the time to write and post a review following your recent stay.You talk. We listen. It's very important for us. Our goal is to ensure complete satisfaction and earn your loyalty. We were delighted to read that you have enjoyed the courtesy and professionalism of our team members! It is most encouraging to know and it... More 

Milton, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 21, 2014

We stay here because it's the only hotel available in Sherbrooke under Air Miles (free). Nice clean hotel, average at best facility wise. Beds are good, staff are good and breakfast buffet is average. Free wifi is good but no room fridge. Recently started to charge for parking.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you for taking the time to share with us your experience at our Delta Hotel. We enjoy hearing from our guests and obtaining their opinions and perspectives. We are happy to read you appreciated the cleanliness and the comfort of the room. It is always encouraging to know that we provide good customer service. we understand the concerns you’ve... More 

Montreal
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014

I agree with other viewers about the hotel. It needs to be modernized, but it is clean and the bed was comfortable. Breakfast was good with nice selections. It is a big hotel and some modernization would go a long way. The staff is friendly and they do their best.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Thank you very much for your review. We are happy to read that you appreciated the comfort of the room and the cleanliness of the hotel. It will be my great pleasure to share with our F & B team that you value our breakfast selection. Above all, we work really hard to provide outstanding customer service and it is... More 

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