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Delta Sherbrooke

2685 King Street West | Place Des Congres, Sherbrooke, Quebec J1L 1C1, Canada
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Delta Sherbrooke
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138 Reviews from our TripAdvisor Community

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    42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (31)
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Maple
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this hotel a couple of times on business and everytime you walk through the door you will be greeted with a warm smile. Rooms are dated but clean and comfy.There's lots of places to eat around the area and the parking is free if you're staying at the hotel. The hotel offers free wifi but it's exceptionally slow for... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you very much for letting us know about your stay. We appreciate you taking the time to share your experiences so we can serve you better. We would like to first and foremost thank you for the great scores you gave us! We work really hard to provide outstanding customer service. We are delighted to hear you... More 

Timmins
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. Place needs to be renovated. Noticeable signs of ageing structure. Check-in went well, front desk very courteous. For a Delta, somewhat disappointed that no mini fridge in room. Beds are sagging in middle and should both be replaced in the room we stayed in. Another aspect that I was not impressed was the parking fee.... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear guest, we thank you truly for your review. We appreciate hearing from our customers, obtaining their opinions and perspectives. We sincerely apologize that our product was not to your expectation. We have submitted a renovations plan to our owners and hope it will be completed in the near future. In the meantime, like you pointed it, we are focusing... More 

1 review
2 of 5 stars Reviewed May 29, 2015

I dont usually submit reviews unless I think the hotel needs one good or bad. I have stayed at this hotel a couple of times and I have to say this hotel is charging too much for the quality . This place needs to be totally renovated. Nothing has been touched since the 1980s. There is another new hotel in... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you for your review. We appreciate hearing from our guest and obtaining their opinions and perspectives. We understand that some of our rooms may be showing some signs of wear; however, we do our best to upkeep our product and concentrate on two priorities: cleanliness and customer service. It’s been many years now that we have submitted... More 

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4 of 5 stars
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

Got the opportunity to stay in this hotel while visiting a company in Sherbrooke. A great nights sleep A very good breakfast And some fast WiFi. Also the hotel employees are very sympathetic to non French speaking guests.

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, Thank you for taking the time to share with us the great news about your stay! I would like to thank you on regards to the great scores you gave us. We strive to deliver enhanced customer service; therefore it is always a pleasure to see that our guests are satisfied. It will be a pleasure to share... More 

Montreal, Canada
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 21, 2015

This s was a good hotel with comfortable services, but not what Ai would expect from a Delta Hotel. I agree with many recent reviews about decor and the date if facilities. Having said that, the staff were very friendly and the service was good. I would say that there is nothing wrong with this hotel and can recommend it... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Carlos, thank you for your review. Since you have red the other reviews, you probably already know that we agree with you, our hotel is starting to show his age. We have submitted a renovations proposal and we really hope it’s going to be accepted for the 2015 year. While much may have changed over the course of time,... More 

Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

I stopped by Delta Sherbrooke for one night in September 2014 for Bishop's homecoming weekend and this is one place I would NOT recommend. While the room was well furnished, the bed was comfortable, and they had a reasonable banquet hall when I attended a couple of formal functions during university; what killed it for me was at $119 +... More 

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GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Guest, We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Sherbrooke. We are sorry to hear your disappointment. We are very proud of our breakfast buffet which is fresh and offer great variety and quality. You can always order to the plate though which is less expansive. Once... More 

East Burke, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

My friend and I spent two days in Sherbrooke for a little get away. Although we did not stay at the Delta, our hotel suggested the spa at the Delta for our "girl's day out". We were greeted at the main reception desk by Krista. She was very welcoming, fantastically knowledgable about the local offerings, and much more helpful than... More 

Was this review helpful? Yes 1
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Lorraine and Donna, what a wonderful comment! It is a pleasure to know that Krista provided such great service to you being welcoming and helpful. We will be sure to recognize and thank her on your behalf. Also, we are delighted to hear you enjoyed your experience at Relais Détente spa. It will be a pleasure to share your... More 

Montreal, Canada
Level Contributor
89 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 6, 2014

Delta Sherbrooke use to be a great hotel... 10 years ago. But in 2014 they need to do a lot of improvment. Frist of all... They look that think to know they are the only hotel in Sherbrooke.... but they are not. Restaurant there... 6 on 10 for breakfast. For dinner or lunch go by walk to Sushi Shop or... More 

Was this review helpful? Yes
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Sean, thank you for your review. We appreciate hearing from our guest and obtaining their opinions and perspectives. We are aware that our product is starting to show his age and it is why we focus on cleanliness and on customer service. We presented a "rejuvenation cure" plan to our owner and are hoping that it will be completed... More 

Montreal
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 21, 2014

Friendly staff and clean hotel. Unfortunately it is in need of a renovation. The bed was good and provided a full nights sleep but the bathroom, curtains, carpet all need to be brought out of the 90's. I will probably continue to stay here due to the lack of other options in Sherbrooke and the friendliness of the staff but... More 

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GSM-CRV-DeltaSHE, Responsable relations clients at Delta Sherbrooke, responded to this review

Dear Sean, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. We want your stays at Delta Hotels and Resorts to be the best you have experienced anywhere. Our goal is to ensure complete satisfaction and earn your loyalty. We are happy to read that you appreciated the... More 

Ottawa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

We always stay in Delta in Sherbrooke,and we were always satisfied. This time I booked my stay day ahead, did not print my reservation on which we were supposed to have a free breakfast. The receptionist at the front desk was not wery busines like at all ,she could not find the reservation with the free breakfast and free parking.... More 

Was this review helpful? Yes 2
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Sherbrooke, responded to this review

Dear Katarina, Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. On behalf of the Delta Sherbrooke team, I sincerely apologize for the inconveniences encountered during your stay. We understand the concerns you have raised and can assure you that the appropriate follow-ups have been conducted with the... More 

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