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All 102 Quebec City hotels

Four Points by Sheraton Quebec

3.0 of 5 Hotel   |   7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
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71%
Ranked #52 of 102 hotels in Quebec City
A recent review
4 of 5 stars reviewed 2 weeks ago
Mohanarangan Richmond Hill, Canada
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  • Reviews (172)
  • Photos (65)
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172 people have reviewed this hotel

Traveler rating
    60
    64
    32
    8
    8
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52
57
1
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
Richmond Hill, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at Four points was comfortable and relaxing. Maria at front desk is a nice lady and gave us all the details about the places we wanted to visit. Hotel has courtesy bus service that drops to Quebec city. Fortified Quebec city, Assembly building, the restaurants around the street are nice places to visit. You have to walk a... More

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pretty much your standard hotel, no bar, hotel restaurant hard to find, nothing around the property. Staff was efficicient and friendly. One thing that bugs me the most. Why is it that some hotel staff didn't take hotel etiquette 101. Never put people that are travelling on business together in adjacent rooms. This is a simple thing to do, I... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Hasbexpos, Thank you for giving us your opinion on your last stay. I was so sorry to read that you did not enjoy your experience at our restaurant and bar. As you noticed during your stay, we are currently undergoing renovations at the restaurant. We have tried to set up our temporary restaurant as comfortably as possible for all... More

Bayonne, New Jersey
Top Contributor
173 reviews 173 reviews
103 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was expecting a lot more in terms of service for this property. They aren't equipped to handle platinum level guest. I requested one hypo-allergenic pillow after removing 4 down pillows from my room. I called twice about it only to be told that they didn't have any. I slept with no pillow during my stay. On my SPG account,... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear whslc, Thank you so much for taking the time to share your opinion with us on TripAdvisor. I'm sorry to hear that you felt this way about our property and I would love for you to get into contact with me directly to further discuss the matter. Best regards, Kristen Girard Alleyn Rooms Division Manager More

Calgary
Contributor
11 reviews 11 reviews
5 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An overnight on our way north this resort hotel was an excellent choice. The rooms are clean and of good size, the beds comfortable, and the shower excellent. There is no pool, but a large hot tub and spa area was a welcome retreat to relax at the end of a long drive. We would definitely stay here again.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Thank you for your great review! We are thrilled to hear that you enjoyed your stay. We hope to see you again soon. More

Ontario, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although not right in the heart of Quebec City, the drive into the city is an easy one. The staff and the amenities make up for the 10 to 15 minute drive in. Highly recommend it! Located right by a golf course is a benefit for you golf ears.

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Dear Byron W, Thank you for your great review! We are thrilled to hear that you enjoyed your time with us. We hope that you will visit us again soon - and don't forget your golf clubs! More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

I wasn't all that impressed - fair enough there was ongoing construction work for my entire stay but while there were lots of staff I didn't recally get any feel for them being interested in 'good and friendly' service. Rooms are pretty worn but clean and well services. Restaurants and food very good. Top location. So hopefully after renovations and... More

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kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Keith2014, I'd like to thank you for taking a few moments out of your busy schedule to give us your feedback in regards with your last stay. I'm sorry to hear that our staff didn't give you the friendly service we thrive to deliver to all of our guests. Be assured that our team is hand-picked and trained to... More

Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

The hotel is undergoing major construction without warning. Workers were walking through the breakfast buffet. Kitchen is piled high with construction stuff. The restaurant was obviously a temporary set up. This was bad enough but the room was no better. One bed had stained sheets, the other had a significant sag in the middle. One chair was unusable. A towel... More

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

We are sorry to hear that you were not aware of our ongoing refresh or provided with acceptable amenities in your bathroom. Thank you for your feedback, and allowing us the opportunity to improve our services. We will make strides to better improve communication with our future guests, while the issue with the bathroom towel and sheets will be addressed... More

NB Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2014

This is now our regular hotel in Quebec City. We go to Quebec about 3 times a year and after trying many different hotels, this is the one we prefer. It's quiet and away from the noise and it offers a very comfortable stay. The prices are competitive also. We would recommend to anyone.

Was this review helpful? Yes 2
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Wheelman770, Thank you for the great review ! We're so happy to know that we are your choice hotel and look forward to welcoming you again in the future. Best regards, Kristen Girard Alleyn Rooms Division Manager More

Moncton, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

Arrived with a school group of nearly 40 kids. What a surprise, an extremely nice hotel that appeared well beyond our price point. Well maintained in a beautiful area outside the city. Great rooms, well cared for facility. The group breakfast room was spacious with the bonus of overlooking the golf course. All the staff were very welcoming, polite and... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Volleydad, Thank you so much for taking the time to give us your feedback. We're so happy that you enjoyed your stay and we definetly hope you'll stay with us again. I just wanted to let you know that I have followed up with the sales department to see which extra steps can be taken to inform groups of... More

1 review
2 of 5 stars Reviewed May 20, 2014 via mobile

After leaving our hotel ALL DAY we come back to see that our hotel room door was open for who knows how long! We go down to talk to the staff and they just have a conversation amongst each other about who could have did it! The room was open all day! Someone could have come in and stolen all... More

Was this review helpful? Yes
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Mr. Decker, Thank you for giving us your feedback, it is much appreciated. I want to extend to you my sincerest apologies for the inconvenience that occured during your last stay. It was very important to me to take the time to personally adress this comment and handle the situation correctly. I'd like to assure you that we maintain... More

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Additional Information about Four Points by Sheraton Quebec

Address: 7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Quebec 3*
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Also Known As:
4 Points By Sheraton Quebec
Four Points By Sheraton Quebec Hotel Quebec City
Sheraton Quebec City
Four Points Quebec City
Quebec City Four Points
Quebec City Sheraton
Four Points By Sheraton Quebec Quebec City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in Quebec City
Hotel Class
Official Description (provided by the hotel)
Newly built in 2005, the Four Points by Sheraton Quebec is just eight minutes from downtown Quebec and near the Village Vacances Valcartier. ... more   less 
Number of rooms
102

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