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Four Points by Sheraton Quebec

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7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
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Four Points by Sheraton Quebec
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a bit outside city center, but it was less than 30 minutes away by car. The hotel itself is unremarkable. I thought it could use more attention from the housekeeping staff. For instance, I found a decent size puddle in the elevator that no one seemed to care to clean up. The staff here seemed nice enough,... More 

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Sabrina F, Front Office Manager at Four Points by Sheraton Quebec, responded to this review

Hi T W. On the behalf of all the employee of the Four Points by Sheraton I want to thank you for sharing your experience with us. And I'm sorry to hear that your stay didn't reached your expectation of a Starwood propriety. I will personally do a follow up with the housekeeping manager to see what happened during your... More 

Toronto
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for three nights. The shuttle service was very efficient. There is no pool, only an oversized hot pool. One of the beds in our room was very saggy. The parking was a nightmare, even though they have a huge lot. I guess the most disappointing was that housekeeping didn't make up our room the second day we were there.... More 

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Madison, Wisconsin
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is about 16mins drive from old town, and it's sit by a nice golf course along QC-73 south. Hotel room is nice, so does the surrounding. It offers free shuttle bus quite a few times a day (top of the hour to old town, half hour back to hotel), which is so convenient! Even we had a car,... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel boasts that it is at Quebec Resort. There is a spa, a golf course and condos on the golf course but it still doesn't make this a resort. We picked this hotel because of the reviews. Perhaps Canadiens have a different opinion on what constitutes a resort. This is certainly not one by American standards. The hotel is... More 

Was this review helpful? Yes 1
Moncton, Canada
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 14, 2015

Was in Quebec City for a year end trip with our grade 8 students. This is our second stay at the 4 points. Nice big rooms, pleasant and accommodating staff. Clean facilities and overall a positive experience. Aside from the 2:00 a.m. Fire alarm malfunction a very unremarkable trip. Did not use the pool or spa facilities, nor the on... More 

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Fredericton, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 1, 2015

This hotel is one of the best to book if you are with a group. They gave us a board room to hang out in and have some drinks. There is a huge outdoor patio that has a fire pit. there is wood on site. Having a few drinks with friends in front of a bon fire and on a... More 

Was this review helpful? Yes 2
Montreal, Canada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 25, 2015

We stayed at this hotel as part of a group gathered for spring migration bird watchers' event. The room was clean and spacious, staff was friendly and helpful. They did a great job catering a group dinner for a couple of hundred people; our meal was very tasty and served hot - not easy to do for such a large... More 

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Sabrina F, Front Office Manager at Four Points by Sheraton Quebec, responded to this review

Dear MaureenBell, I first of all want to thank you for sharing your experience with us. I'm happy to ear that you enjoyed your stay with us. We put a lot of efforts to make our group feel comfortable and welcome even if you are a large group. I will share your constructive comments with the restaurant manager because we... More 

Ontario, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 5, 2015

This is a very nice hotel with an excellent and friendly staff. It's in a convenient location off the highway and has some nice amenities that guests can enjoy. The hotel is located on a golf course so they provide an excellent spa and outdoor hot pool area that has a sauna that is open year round. There is a... More 

Was this review helpful? Yes 3
Sabrina F, Front Office Manager at Four Points by Sheraton Quebec, responded to this review

Dear John N, I want to first thank you to take time to express your experience about your last stay with us. If you want to stay with us during our next visit in Quebec, I want to inform you that we provide fridge in the room on demand and free of charge. Thank you again, Anthony L'Heureux Front Desk... More 

Mississauga, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 22, 2015

Our stay here was part of a package with the hotel de glace, as a place we could freshen up in the morning after our stay in the ice hotel. The rooms were nice, standard rooms with a good sized washroom. The attached restaurant was very nice, providing us a great dinner the evening before. Unfortunately we didn't get to... More 

Was this review helpful? Yes 1
Lake Charles, Louisiana
Level Contributor
153 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed March 21, 2015

We chose the Four Points Sheraton because if its location near the Hotel de Glace. Two of our family members were staying at the Hotel de Glace, and the other two members stayed at the Sheraton. There is a shuttle between the Sheraton and the Hotel de Glace that is available all day and all night. It was very convenient.... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Thank you for sharing your experience with us. We are happy you were able to enjoy our convenient location and the shuttle. We're also glad you and your family enjoyed our restaurant. We hope you will visit again soon. Thanks! More 

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