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All 102 Quebec City hotels

Four Points by Sheraton Quebec

3.0 of 5 Hotel   |   7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
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71%
Ranked #53 of 102 hotels in Quebec City
A recent review
4 of 5 stars reviewed 3 weeks ago
MandLD Ottawa, ON
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  • Reviews (177)
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177 people have reviewed this hotel

Traveler rating
    58
    69
    32
    10
    8
See reviews for
55
59
1
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • English first
  • French first
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English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I had a terrible experience at this hotel. my daughter had a soccer tournament the all team checked- in no problem, when it was our turn all hell break loose. we were the only black family, the clerk start asking for all kind of ID when i did it was not enough i had to show more. After a while... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Mr Bass B, Thank you for sharing your experience on TripAdvisor. As we have discussed over the phone a short few days after your stay, the issue that you encountered with identification was simply because the credit card in your posession was not under your name, not even under the name of someone of the same gender. Since your... More

Ottawa, ON
Top Contributor
55 reviews 55 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Compare to other Four Points this one is a notch above. Located outside the city center, next to HWY 175, with free parking and a short drive and easy access to Quebec City. You also have the option to take a complimentary shuttle bus leaving almost every hour which will drop and pick you a short walking distance from the... More

Was this review helpful? Yes 1
Whitby Ontario
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Chose this location because it was titled as a "Resort" and after 2-weeks on the road I thought this would be the place to relax. (It's NOT!!) Checked into room 309, which was supposed to be a king suite with a "whirlpool". Sad to say that it was a dirty room with stains on the carpets and some kind of... More

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Thank you for your feedback. We regret to hear of the disappointing experience you had during your recent stay with us. Cleanliness is extremely important to us and so we would like to address the stains on the carpet immediately. Could you please reach out to our General Manager at Kristen.Alleyn@fourpointsquebec.com to provide more information? Take care. More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Big rooms - very quiet, comfortable bedding and pillows. great spa, altough we would have appreciated a swimming pool. The hotel is located outside quebec city but there is a shuttle bus almost every hour which will drop you at the parliament hill. You have to book it in advance at the reception. We did not get the chance to... More

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Richmond Hill, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 5, 2014

Our stay at Four points was comfortable and relaxing. Maria at front desk is a nice lady and gave us all the details about the places we wanted to visit. Hotel has courtesy bus service that drops to Quebec city. Fortified Quebec city, Assembly building, the restaurants around the street are nice places to visit. You have to walk a... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

Pretty much your standard hotel, no bar, hotel restaurant hard to find, nothing around the property. Staff was efficicient and friendly. One thing that bugs me the most. Why is it that some hotel staff didn't take hotel etiquette 101. Never put people that are travelling on business together in adjacent rooms. This is a simple thing to do, I... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Hasbexpos, Thank you for giving us your opinion on your last stay. I was so sorry to read that you did not enjoy your experience at our restaurant and bar. As you noticed during your stay, we are currently undergoing renovations at the restaurant. We have tried to set up our temporary restaurant as comfortably as possible for all... More

Bayonne, New Jersey
Top Contributor
178 reviews 178 reviews
104 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 27, 2014

I was expecting a lot more in terms of service for this property. They aren't equipped to handle platinum level guest. I requested one hypo-allergenic pillow after removing 4 down pillows from my room. I called twice about it only to be told that they didn't have any. I slept with no pillow during my stay. On my SPG account,... More

Was this review helpful? Yes 1
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear whslc, Thank you so much for taking the time to share your opinion with us on TripAdvisor. I'm sorry to hear that you felt this way about our property and I would love for you to get into contact with me directly to further discuss the matter. Best regards, Kristen Girard Alleyn Rooms Division Manager More

Calgary
Contributor
11 reviews 11 reviews
5 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 27, 2014

An overnight on our way north this resort hotel was an excellent choice. The rooms are clean and of good size, the beds comfortable, and the shower excellent. There is no pool, but a large hot tub and spa area was a welcome retreat to relax at the end of a long drive. We would definitely stay here again.

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Thank you for your great review! We are thrilled to hear that you enjoyed your stay. We hope to see you again soon. More

Ontario, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2014

Although not right in the heart of Quebec City, the drive into the city is an easy one. The staff and the amenities make up for the 10 to 15 minute drive in. Highly recommend it! Located right by a golf course is a benefit for you golf ears.

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Quebec, responded to this review

Dear Byron W, Thank you for your great review! We are thrilled to hear that you enjoyed your time with us. We hope that you will visit us again soon - and don't forget your golf clubs! More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 20, 2014

I wasn't all that impressed - fair enough there was ongoing construction work for my entire stay but while there were lots of staff I didn't recally get any feel for them being interested in 'good and friendly' service. Rooms are pretty worn but clean and well services. Restaurants and food very good. Top location. So hopefully after renovations and... More

Was this review helpful? Yes
kalleyn, Manager at Four Points by Sheraton Quebec, responded to this review

Dear Keith2014, I'd like to thank you for taking a few moments out of your busy schedule to give us your feedback in regards with your last stay. I'm sorry to hear that our staff didn't give you the friendly service we thrive to deliver to all of our guests. Be assured that our team is hand-picked and trained to... More

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Additional Information about Four Points by Sheraton Quebec

Address: 7900 Rue de Marigot, Quebec City, Quebec G1G 6T8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Quebec 3*
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Also Known As:
Four Points By Sheraton Quebec Hotel Quebec City
4 Points By Sheraton Quebec
Sheraton Quebec City
Four Points Quebec City
Quebec City Four Points
Quebec City Sheraton
Four Points By Sheraton Quebec Quebec City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#25 Business Hotel in Quebec City
Hotel Class
Official Description (provided by the hotel)
Newly built in 2005, the Four Points by Sheraton Quebec is just eight minutes from downtown Quebec and near the Village Vacances Valcartier. ... more   less 
Number of rooms
102

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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