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Hotel l'Ermitage

2.0 of 5
Hotel website
60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
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Hotel l'Ermitage
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Ranked #60 of 104 Hotels in Quebec City
A recent review
5 of 5 stars reviewed 2 weeks ago
mpaolini Norwalk
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Norwalk
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was knowledgable and extremely helpful. The location was perfect - all the sites were within a 10 minute walk The room was lovely and spacious; plus made us fell like we lived there - - (reminded me of a pre-war walk up in NYC) Amazing value for the price - -

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear mpaolini, Thank you for your lovely comment about our hotel. It’s great to know that your stay with us was enjoyable experience and that you found hotel being comfortable and location convenient to your needs. We will be looking forward to welcome you back one day! Regards, Sébastien Collin More 

Albany NY
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to stay in the old city, and had stayed at the Acadia many times. They were full, so we opted for L'Ermitage across the street, as it's owned and operated by the Acadia. It's within the walls of the city, on a quiet street, and one can walk to everything. There were four of us in two rooms,... More 

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Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Thank you LeeAlbany for taking time to share your review about our hotel. We are pleased to that you enjoyed the Ermitage and it always be a pleasure to welcome you in one of our 4 hotels. Regards, Sébastien Collin More 

Montreal, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2015

Our experience at the hotel was fine - the room was clean and everything worked. Admittedly, the hotel needs some updating, but for all that was still a comfortable place to stay. Inside the Old City walls, the hotel is not far walking distance from all the sites. It was easy to find and we were lucky enough to find... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear StephanieT7, Thank you for taking time to share your comments about our hotel. We are pleased to see that you enjoyed your stay. Regarding your comment many renovations has been made to many rooms but there are few remaining to be done. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

Arlington, Texas
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 22, 2015 via mobile

It was very convenient to be able to walk everywhere in 'Old Quebec' from the hotel. The wifi here is included and has a great signal. However, be aware there is no front desk here. You go across the street and down a door to the Hotel Acadia, which manages several small properties here. The card with the wifi password... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear Erica541, Thank you for taking time to share your review from your recent stay in our establishment. We are pleased to see that you enjoyed your stay. As you mentioned, the front desk is across the street, at the Hotel Acadia (which is always open) For the ice machine unfortunately it's was broken and we have order a new... More 

Cary, Illinois
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 7, 2015

We spent 2 nights in this old quaint hotel in the heart of Old Quebec. It was walking distance to everything and there were restaurants on every block, a perfect location to see the sites and shop in Old Quebec City. Our room had 2 very comfortable double beds on the first floor, modern conveniences in an old setting. You... More 

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Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Thank you sharonincary for this great review about our hotel ! Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

Phoenix, Arizona
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 4, 2015

This hotel, like many inside the walls of Old Quebec, is a historic building that been turned into a boutique hotel, 10 units. We did not get a room that you see pictured on the website but much less attractive, though roomy. The in-room bathroom barely fits one person. We were shocked at the accommodations at first sight and felt... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear dakota m, We are really sorry that you haven't appreciate your stay with us. As you mentioned none of our establishments has an elevator. But we do have a valet / porter to help you with luggage from 8 am to 8 pm. Also as mentioned, to enter inside the hotel you have 2 steps to climb. Also it's... More 

1 review
4 of 5 stars Reviewed April 28, 2015 via mobile

Staff is very friendly and helpful. They always make sure you have everything you need. Hotels are well situated at a walkable distance from everything in the vieux-quebec. The buildings and the rooms are quite old but that does not at all take away from the comfort. After all, isn't that precisely part of the charm and experience of staying... More 

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Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear Fberg080, Thank you for taking time to share this charming comment about our hotel Ermitage, We are pleased to see that you enjoyed all part of your stay and this will be a real pleasure to welcome you back next time. Kind regards, Sébastien Collin More 

montrea
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed February 19, 2015 via mobile

stayed 3 night for business. we shared a room with two beds. very comfortable as the two beds are far away from each other. check in is strange as u have to go across the stree to the acadia to check in and drop off ur car. U can have hot breakfast for 10 dollars but u have to walk... More 

Was this review helpful? Yes
Sebastien_Collin, Gérant at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. we are pleased to see that you enjoyed your room. As you mentioned, for the check in you have to do it at the Hotel Acadia where is front desk always open. Hoping to have the chance to welcome you again Regards, Sébastien Collin More 

Oregon
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 16, 2014

We spent two nights in Hotel IEmitage and thought it to be quite adequate for our stay. The room was small, but had a tiny balcony overlooking the street below. The staff was very helpful. The location is perfect for walking around the old section and further to the large plaza overlooking the St. Lawrence river. Parking was available behind... More 

Was this review helpful? Yes 3
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for this nice comment about our hotel. We are pleased to see that you enjoyed your stay. But only one correction for all other the parking is not free of charge. Regards Sébastien Collin More 

Boston, Massachusetts
Level Contributor
136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed October 8, 2014

I would give this hotel three and a half stars if I had that option. L'Ermitage is one of three hotels that are run by the same company: the other two are the Acadia and the Louisburg. L'Ermitage is just a building with rooms: the reception desk and other services are across the street at the Acadia. I chose this... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed most of your stay. As you mentioned the Ermitage have small economic rooms but many of them have been renovated recently. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

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