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All 103 Quebec City hotels

Hotel l'Ermitage

2.0 of 5 Hotel   |   60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
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Hotel l'Ermitage
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Ranked #59 of 103 Hotels in Quebec City
A recent review
4 of 5 stars Reviewed August 20, 2014
Robert K Brookline, Massachusetts
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58 reviews from our community

Traveler rating
    13
    33
    4
    7
    1
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19
21
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brookline, Massachusetts
1 review
4 of 5 stars Reviewed August 20, 2014

Excellent location in the old town and pleasant, clean room albeit a bit small. Very helpful and responsive bilingual staff who were very personable and professional. Other travelers apparently had trouble with the WIFI but I used mine extensively and had no difficulty.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin More

Montreal
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 7, 2014

Just returned from Quebec City and stayed at Hotel l'Ermitage. We have been visiting Quebec City several times and stayed in different hotels.I must say that we were pleasantly surprised by this place. It is really an old house which has been beautifully restored. Location is ideal, within walking distance from the Chateau Frontenac and Grande Allée with a multitude... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay Hoping to have the chance to welcome you again Regards, Sébastien Collin More

London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

Found it weird to check in across the road then back to the hotel (think part of a chain) Location was good for old town and near the original walls. Room was a bit small for my liking but clean would have preferred to have the sink in the bathroom not next to my bed. Just felt it lacked something

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. As you mentioned, the check in must to be done at the front desk of the hotel Acadia, which is always open. In our 4 hotel, the hotel Ermitage is more an economic option, this is mainly why the rooms are smaller. Hoping to have the... More

Vancouver
2 reviews
3 of 5 stars Reviewed July 15, 2014 via mobile

If WiFi is important to you do not stay here. The rooms were clean and the location was good but the WiFi issue really soured our experience. They need to upgrade their WiFi big time. Our phones stayed connected for a min max and our computer took 5 minutes to load a webpage.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. I'm kind of surprised that you had had difficulties with the WI-FI, because I'm working in this building and I never have any problem of that kind. But we are really sorry about this inconvenience, and we take great consideration of your comment and will will... More

staffordshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2014

Great hotel in excellent quiet location in the old city. Although the room was on the small size it was very clean, comfortable bed coffee making facility's and fridge. Check in across the street at Acadia hotel staff very helpful.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed your stay. In hope to have the chance to welcome you again Regards, Sébastien Collin More

Winnipeg, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 9, 2014

Ask for room 350. This room was much larger than the one across the hall. We were amazed at the size and character of the room. 2 queen size beds (end to end) across the room from each other with 2 leather chairs, a small table and a wooden desk with 2 chairs arranged in between the beds. The room... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel Ermitage. We're pleased to see that you enjoyed your stay. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More

Montreal, Canada
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

We went to Quebec for the Carnaval. The hotel staff were very friendly and helpful, the room although small, was very comfortable, one of the better hotel beds I have slept on in a hotel. The location could not have been better. The hotel was in a quiet part of town but still only a five minute walk from the... More

Was this review helpful? Yes
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your nice experience in our hotel. We're really pleased to see that you enjoyed all parts of your stay. Hoping to welcome you again. Best regards, François Bergeron-Ouellet More

Montreal, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 22, 2013

Very nice location. Right in the old city and near the citadel. for those who like to browse or window shop, you are located next to a commercial street. The room is on the cozy (small) side. However, you do have a fridge and coffeemaker. The bed was soooooo confortable. I am not usually able to sleep the first night... More

Was this review helpful? Yes 2
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to write this nice review about our hotel Ermitage! We're pleased to see that you enjoyed the comfort of the room and also our perfect location. Hoping to welcome you again shortly. Best Regards, François Bergeron-Ouellet More

British Columbia
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 27, 2013

We stayed here for four nights. The location is excellent, inside the walled city and within walking distance to all the sights inside and outside the walls. Staff were friendly and helpful, and allowed us to store our bags for the day as we arrived at 9:00am. The complimentary breakfast is a short walk around the corner and had a... More

Was this review helpful? Yes
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay. Regards, François Bergeron-Ouellet More

Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 29, 2013

The hotel was located within the Old City walls itself. Everything in Upper Town and Lower Town is withing walking distance. We stayed for 4 nights in early Sept 2012, in a 2 double bed room. The 2 beds faced each other, separated by a set of tables and chairs in the middle, making the room quite big. Heavy curtains... More

Was this review helpful? Yes 1
FBergeron-Ouellet, General Manager at Hotel l'Ermitage, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel Ermitage. We're pleased to see that you enjoyed your stay. Hoping to welcome you again. More

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Additional Information about Hotel l'Ermitage

Address: 60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel l'Ermitage 2*
Number of rooms: 10
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Also Known As:
Hotel L'Ermitage Quebec/Quebec City

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