REALLY REALLY BAD SERVICE at front desk. Hotel is in great location (downtown location) and rooms are very nice and clean BUT, I will NEVER stay there again just because of the poor service we received. It shows that this is a very busy downtown hotel. We told that if we wanted to leave, to just "Pay and leave"!!! Incredible!!!... more

We enjoyed our stay at this hotel. The location was excellent - within walking distance to the gates of "old Quebec", one of them viewed from our window. And good access to the highway to travel to other venues. We had a suite, which was quite large, quiet, clean and comfortable for a family of four. The decor was interesting-... more

My daughter (8) and I spent two days at this hotel. It was booked while we were visiting the Chutes Montmerency - after we had just come from Sainte Anne de Beaupre. I was tired and a saw tourist desk and went to ask him about hotels. This was the one he recommended, after I gave him my requirements. We... more

My husband and i stayed here for 5 days and were very pleased with this hotel, despite some mediocre reviews. We got a 2-room family suite for the 2 of us, for a very reasonable cost. The room was clean, beautiful, spacious with a kitchenette in the living room. The bedroom and living room had TVs and generous cable for... more

I live 2 hours north of Qc city. We go there as often as we can because its gorgeous, full of life, always celebrating something (festivals etc.) and the restaurants are just wonderfull. Palace Royal is very well located. For the ones who wrote its in the Basse ville, well, its not, not at all. Palace Royal is 10 minutes... more

We are a family of 4 and stayed Aug 10 - 13, 2008. It was amazing! From the beautiful lobby to the atrium/pool are, our stay was wonderful. We booked a family suite (Room 921) and had an incredible view of Old Quebec. The room opened into the sitting area with a closet, desk and 2 chairs, pull out sofa,... more

Just returned from 3 nights at Palace Royal. The hotel is in the lower part of Quebec city and I think the upper part of the city is more French and beautiful. The room was big and nice, the pillows and the bed were definately run of the mill typical motel 8 quality. The bed was soft, the pillows lumpy,... more

My family and I spent three great days in this beautiful hotel and loved every minute of it. The staff and the service were first rate. The hotel is 100 metres from the gates of the old city and afforded us the opportunity to explore Old Quebec. Every request was answered with a smile from the staff and even when... more

Our family of 5 stayed at the Palace Royal for 3 nights and had a wonderful time. The pros: -- Excellent location right outside the old city -- we were able to walk everywhere. -- Excellent value -- quite luxurious for the price. -- Attractive atrium design; many rooms have balconies overlooking the pool at the center of the atrium... more