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Hi-Quebec, Auberge Internationale de Quebec

2.0 of 5 19, rue Ste Ursule, Quebec City, Quebec G1R 4E1, Canada
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Certificate of Excellence 2014
Hi-Quebec, Auberge Internationale de Quebec
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Hi-Quebec, Auberge Internationale de Quebec
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218 reviews from our community

Traveler rating
    75
    111
    22
    6
    4
See reviews for
21
35
89
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (30)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (50)
All months
Boston (well, an hour south)
Top Contributor
95 reviews 95 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars NEW

We stayed here during Winter Carnival and found it to be a great location. The activities were in walking distance, along with the parking garage that my car was staying in. They have a room with tv, video games, and old VHS movies. The lobby area is fine, with tables to write a postcard or two. The breakfast of boiled... More 

Was this review helpful? Yes
Montreal, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

We had a reservation last weekend at Hi Quebec. Friday night, when we was at the bus station to take the bus, my bag was stolen (with my passport and all my ID documents inside). That was around 18.45h. We callled the hostel at 19.30h, as soon as we could, to inform them that we couldn't arrive to the hostel,... More 

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Montreal, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

it was a good place to stay close from old Quebec. Customer service was awesome, The people that work there a very helpful!! It was clean. But hostel are not for me... I was not able to sleep in a share room at all!!! The snoring, noisy roomates!! But I had to try it once in my life!

Was this review helpful? Yes
DN2013, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Hi, Thank you for your nice review ! We are glad that you enjoyed our facilities. Our staff are doing their best to assure that you can see a maximum of Quebec City. One alternative at the dorm, is the private room. We have 29 private rooms, some with shared bathroom that is cheaper than the one with ensuite bathroom.... More 

Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 14, 2015

I really enjoyed my stay in this lovely old building in the heart of Quebec City. The staff are helpful and accommodating. We went on the bus trip to the waterfall, it was good to have activities on offer as we were reaching the end of our week long stay and were finding it hard to find extra activities. The... More 

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Carolynn D, Gérant at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Good day ! We appreciate all of your time in writing your comment. We are nicely located, walking distance of all major attractions. We are well reputated for our cleanness and super staff !. We are very sorry for the Wifi issue, unfortunately sometimes the company we do business with has problem, we do have optical fiber to assure best... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

Good place to stay in clean and cheap price as it it location in old Quebec City. But the safes there without lock I think it must be a lock for every safe . But you can buy one for 4$ from front desk it is not good point 😟 but at all it is good for the price and... More 

Was this review helpful? Yes
Carolynn D, Gérant at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

God day to you, thak you for your nice comment. We are a unique hostel, perfect place, perfect price, perfect people... Hope to see you back at our estblishment. More 

Chihuahua, Mexico
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 6, 2015

I stayed here when I visited Quebec, for my first time at a hostel it was really good, the bed was comfortable, the staff was really nice, clean bathroom and clean room, the breakfast was o.k, and the bar has a great bartender. I totally stay here again.

Was this review helpful? Yes
DN2013, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Hi, Thank you for your nice review. We are working hard to provide the best stay possible and help you to discover Quebec City. Reading nice comment about our work, his part of your pay. Do not hesitate to come back ! Best regards, More 

Gatineau, Canada
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 5, 2015

It was my first time in an hostel... In few words: clean, quiet (in our section), a little expensive (110$ per night, private room, private bathroom), I was somewhat expecting something cheaper... but I know it's way more expensive in other hôtels around... the kitchen is like a cafeteria, very nice bread. We had nice breakfast there (poached egg, cereal,... More 

Was this review helpful? Yes
DN2013, Manager at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Hi ! Thank you for stayed with us. We liked to read review about our hostel, it help us to improve our product. We are sorry you had some issues with the hot water. We had already take care of that, it won't happens anymore. We really want our guest to have the best stay possible as they can get... More 

Buenos Aires, Argentina
Senior Contributor
44 reviews 44 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 4, 2015 via mobile

Hostel is ok, the room is also ok, im in a private room but inside of the room i have to wear my jacket because is freaking cold. we are walking in the cold and coming to a cold room is not very nice. Improve the temperature of the room when is cold outside.

Was this review helpful? Yes
Carolynn D, Gérant at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Good day and happy New Year to you, We are sorry that you were cold in the room, we did have suddenly cold weather. Quebec city is a Nordic city sudden cold weather can happen during January. We are very disappointed that you did not tell front desk about your situation because they would higher up your room temperature in... More 

1 review
5 of 5 stars Reviewed December 15, 2014

This was my first hostel experience, and I was incredibly impressed. The room (2 person private room, shared bathroom) was great, clean and comfortable. The service was fantastic. The person at the front desk was friendly, fluent in English, and excited about sharing with us all of the things to do in the city and drew them on a map,... More 

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Carolynn D, Gérant at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Good day to you, Thank you so much for your time in writing a comment about your stay with us ! We are a HI (Hostelling International) hostel, we have specific standards to become a HI so anywhere you will go in more than 90 countries you will have the same service ans quality of infrastructure. There will be new... More 

Senior Contributor
38 reviews 38 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 28, 2014

Overall one of the better hostels, but certainly not the amenities of a hotel. Shared a 4 bed private room with two others. Beds creaky, but pretty comfy, plenty of hot water, and you can cook eggs for breakfast in the kitchen. Inexpensive, but didn't like the rules against any alcohol in the rooms. Lots of stairs to walk with... More 

Was this review helpful? Yes
Carolynn D, Gérant at Hi-Quebec, Auberge Internationale de Quebec, responded to this review

Good day to you, Thank you for your time in sharing your experience with us, it is appreciated. About alcohol in the hostel (that is not at our bar), unfortunately it is out of our hands; this rule is city rule since we have a bar at the hostel. If they find alcohol is the hostel we lose our permit.... More 

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Additional Information about Hi-Quebec, Auberge Internationale de Quebec

Address: 19, rue Ste Ursule, Quebec City, Quebec G1R 4E1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hi-Quebec, Auberge Internationale de Quebec 2*
Number of rooms: 20
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Also Known As:
Hi-Quebec, Auberge Internationale De Quebec Hotel Quebec City
Hi-Quebec, Auberge Internationale De Quebec Quebec City

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