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All 102 Quebec City hotels

Hotel Acadia

3.0 of 5 Hotel   |   43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne) (Downtown Quebec City)
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Hotel Acadia
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72%
Ranked #50 of 102 hotels in Quebec City
A recent review
4 of 5 stars reviewed 4 days ago
HelperMonkey83 Utrecht
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  • Reviews (321)
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321 people have reviewed this hotel

Traveler rating
    97
    128
    52
    31
    13
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51
173
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Utrecht
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The only issue I've had is no elevator and that's a minor one since they gladly let us keep our pram downstairs. They are very friendly and very helpful. The room was nice and clean with everything that you'd expect from a hotel. Overall if recommend this hotel to anyone visiting Quebec.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

We booked at one hotel sent to another and then another room Was very shabby,old,a bit smelly overlooking the garbage cams, loose wires, and back door held close with a hook and eye chain. No locks just to mention a few. Not at all what was advertised on booking Make sure you do not stay in the studio or get... More

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Newmarket, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Booked in hotel Acadia but in fact there are multiples hotels from the reception. Had to walk few streets away to hotel Louisburg with our heavy bags. Our room was in the loft with poor air-conditioning and paint peeling everywhere. Not as the photos or advertising. Not honest!

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your opinion about our hotel. We're sad to read this kind of comment on tripadvisor, and we are sorry for what happen, but the fact is that your travel agency has reserved at the Hotel Louisbourg, So we're sorry about this inconvenience and we hope that you have a nice stay... More

Waterville, Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay at Hotel Acadia was very nice. The rooms are charming and adorable. From the exposed brick in the rooms to the elegant lighting. The staff was so helpful in guiding me and making suggestions on where to dine. Easy to find and centrally located in the old city. Easy walk to shops and restaurants. They have other boutique... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoy your stay. Hoping to have the chance to welcome you again, Regards, Sébastien Collin More

Waterloo, Canada
Top Contributor
407 reviews 407 reviews
271 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of four properties owned by the same company (Hotel Nouvelle-France), that are all located within steps of each other. Although it is confusing to some, the check-in lobby for all four is here at the Hotel Acadia. Parking is, as one would expect, interspersed around the area, so valet service is included in the price for... More

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your experience in our hotel. We're pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again Best regards, Sébastien Collin More

Budapest, Hungary
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent four days here. We arrived very late on a Friday. We were mostly pleased with the hotel. The hotel is very centrally located and it's an easy walk to the promenade by the Frontenac Hotel or to other places in town. The room we had was very large and included in a jacuzzi. The bathroom was very nice. Furniture... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay. About the help with your luggage, next time just call the front desk and it's gonna be a pleasure to help you. Hoping to have the chance to welcome you again. Best regards, Sébastien Collin More

Albany, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I traveled with our two young children, we had a bad experience at another hotel when we first arrived so we walked into this hotel to see if they had a room available, the staff was very nice and accommodating, they showed us the room before we decided to book it. The room was a very good... More

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Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for this nice comment about our staff and our hotel. We're pleased to see that you enjoyed your stay with us and this will be a real pleasure to welcome you again during your next stay. Kind regards, Sébastien Collin More

Sudbury, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 days from June 28th to July 1st and we loved it. We stayed in rm 111 which was beautiful. I was skeptical at first because it is on the lower level but we had a full size window and it didn't feel like a basement. Our room had a fire place, jacuzzi tub... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear Jenn and Martin, Thank you for this lovely comment about our hotel Acadia, We're pleased to see that you enjoyed almost all parts of your stay. Hoping to have the chance to welcome you again, Best regards, Sébastien Collin More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel Acadia is in the most convenient location in a quiet street. Room OK and breakfast a few doors away was good. valet parking so no need to worry about the car. Quebec City is a great place to visit, quite touristy and very French.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel Acadia. We're pleased to see that you enjoyed our perfect location Hoping to have the chance to welcome you again, Regards, Sébastien Collin More

Montreal
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

Hotel Acadia is a two star hotel pretending to be a boutique hotel. They have tarted up a few rooms with a pleasant renovation, but our room was small and the walls were paper thin. We heard the staff talking in a work room next to ours and people pounding on the stairs next to the room. The room was... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your opinion about our hotel. We're really sad to ear this kind of comment from a customer. As you mentioned, we actually do some work to improve our rooms and we hope to have the chance to welcome you again to show you the final result. Regards, Sébastien Collin More

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Additional Information about Hotel Acadia

Address: 43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Acadia 3*
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Also Known As:
Acadia Hotel Quebec City
Acadia Quebec City
Hotel Acadia Quebec/Quebec City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Spa
Hotel Style
#8 Spa Hotel in Quebec City #42 Romantic Hotel in Quebec City
Hotel Class
Number of rooms
41

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