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All 102 Quebec City hotels

Hotel Acadia

3.0 of 5 Hotel   |   43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne) (Downtown Quebec City)
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Hotel Acadia
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71%
Ranked #49 of 102 hotels in Quebec City
A recent review
3 of 5 stars reviewed 1 week ago
MieoMieo Rockville, Maryland
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  • Reviews (332)
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332 people have reviewed this hotel

Traveler rating
    100
    133
    55
    31
    13
See reviews for
54
177
12
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Rockville, Maryland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW

We had a "signature" room at the top floor and paid the signature price. I would have settled for less but it was the last room available. The room was quite roomy by Old Quebec standard. You can see the exposed beam and original stone work. It had a Jacuzzi that we refused to use. We never trust hotel Jacuzzi... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed the location and the room. About the customer service, this is one of our top priority and we take great consideration of your comment. Hoping to have the chance to welcome you again. Best regards, Sébastien Collin More

Montreal, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

The only nice things about the package was the bottle of wine and the central location to the Old Quebec tourist areas. The room was a disappointment nowhere near romantic or like any on-line in the hotels advertising. The sink is outside the bathroom yet the towels and soap were in the bathroom. The dried flower arrangement at the window... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're really sorry that your stay didn't met your expectation. But we do have more than 9 rooms category in small 40 rooms hotel, and you do choose the more basic one. If we have chance to welcome you again and we do hope to have... More

NYC
Contributor
17 reviews 17 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This small budget inn is centrally located near most sights. Rooms on top floor were small and clean, with basic amenities. The bed was very comfortable and the bathroom was relatively big for such a small facility. Charming lobby and friendly staff, so overall a good choice.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank your for taking time to share your comments about our hotel Acadia. We are pleased to see that you enjoyed your recent stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin More

Bordentown, New Jersey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel Acadia is in an excellent location, the street that is on is quite. We could easily walk to the Citadel, shops, and restaurants. The old port is a longer walk, but we enjoyed the walking, because there is so much to see. There is so much packed into every block, you will always have something to look and... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are pleased to see that you really enjoyed your recent stay at our hotel Acadia, and this will be a real pleasure to welcome you again. Kind regards, Sébastien Collin More

Ottawa, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband, mother and I stayed at Hotel Acadia for the long civic weekend and stayed in the classic room. The bed and pillows are comfortable, and the staff is nice. The room itself is dated but I guess that cones with the old Quebec City feel. The washrooms are small and there is a sink in the bedroom. Room... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comments about your recent stay in our hotel Acadia. We are pleased to see that you enjoyed our location and the staff. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More

Toronto, Canada
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was in a great location with excellent access to the old town and to the convention centre. Nice staff, clean rooms, and charming property. Free internet access was a plus. Also right across the street from Le Saint Amour... one of the best meals ever!

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for such a nice comment about our hotel. We are pleased to see that you enjoyed all aspect of your stay and we really hope to have the chance to welcome you again. Best regards, Sébastien Collin More

Utrecht
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 26, 2014

The only issue I've had is no elevator and that's a minor one since they gladly let us keep our pram downstairs. They are very friendly and very helpful. The room was nice and clean with everything that you'd expect from a hotel. Overall if recommend this hotel to anyone visiting Quebec.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comments about our Hotel Acadia, We are pleased to see that you enjoyed your stay and we do hope to have the chance to welcome you again. Best regards, Sébastien Collin More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 23, 2014

We booked at one hotel sent to another and then another room Was very shabby,old,a bit smelly overlooking the garbage cams, loose wires, and back door held close with a hook and eye chain. No locks just to mention a few. Not at all what was advertised on booking Make sure you do not stay in the studio or get... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are really sorry to see that you didn't appreciate your stay with us. This kind of upgrade is usually welcome by the majority as the room is lot larger and you do have a kitchen and a living area. Unfortunately, this was not your case.... More

Newmarket, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 18, 2014 via mobile

Booked in hotel Acadia but in fact there are multiples hotels from the reception. Had to walk few streets away to hotel Louisburg with our heavy bags. Our room was in the loft with poor air-conditioning and paint peeling everywhere. Not as the photos or advertising. Not honest!

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your opinion about our hotel. We're sad to read this kind of comment on tripadvisor, and we are sorry for what happen, but the fact is that your travel agency has reserved at the Hotel Louisbourg, So we're sorry about this inconvenience and we hope that you have a nice stay... More

Waterville, Maine
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2014

My stay at Hotel Acadia was very nice. The rooms are charming and adorable. From the exposed brick in the rooms to the elegant lighting. The staff was so helpful in guiding me and making suggestions on where to dine. Easy to find and centrally located in the old city. Easy walk to shops and restaurants. They have other boutique... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Acadia, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoy your stay. Hoping to have the chance to welcome you again, Regards, Sébastien Collin More

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Additional Information about Hotel Acadia

Address: 43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Acadia 3*
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Also Known As:
Acadia Hotel Quebec City
Acadia Quebec City
Hotel Acadia Quebec/Quebec City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Spa
Hotel Style
#8 Spa Hotel in Quebec City #43 Romantic Hotel in Quebec City
Hotel Class
Number of rooms
41

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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