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All 97 Quebec City hotels

Hotel Royal William

3.5 of 5 Hotel   |   360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
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Hotel Royal William
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85%
Ranked #31 of 97 hotels in Quebec City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Bronwyn M Melbourne, Victoria, Australia
  • Reviews (182)
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182 people have reviewed this hotel

Traveler rating
    84
    71
    15
    4
    8
See reviews for
34
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
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English first
Melbourne, Victoria, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Very comfortable stay here in nice room with view of street. The restaurant downstairs had excellent quality food and very good wine choices. Parking across the road in a secure garage was convenient. Also convenient to public transport.

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Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your time, it's really appreciated ! It's a pleasure to read your great review ! We are pleased to read that you enjoyed your stay with us. We hope to welcome you again in your next stay in Quebec city ! Best regards, More

Toronto, Canada
Top Contributor
65 reviews 65 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel in a nice area of the city. The room was small but very clean and well appointed. The room was not ready until after four, later than normal. Room was not cleaned until after 5 on second day and only because we asked for it to be done so that we could shower and go out so needed... More

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Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your time. I would like to say that this situation is exceptional. The person in charge had difficulty to manage and now she no longer works for us. Usually, we make all the rooms on time and often earlier when possible to accommodate our customers. We are sorry and we offer our... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed stay at Royal William. Service was great and the rooms were very clean and comfortable. Many rooms were recently renovated. The location was very good too. I would certainly recommend this hotel whether you are traveling for business or for pleasure

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your great review ! It's such a pleasure to read that you enjoyed your stay ! We hope to welcome you again in your next visit in Quebec city ! Thanks again ! More

Belo Horizonte, MG
Top Contributor
73 reviews 73 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Need updated rooms, bad pillows, terrible breakfast (coffe, bread and not fresh fruits), I nedded to go to a bakery to eat more.. Nice staff, good location with restaurants and pubs near, but far from the old city.

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Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time for write a review. Be sure that we consider all your comments. We are pleased to read that you enjoyed our service and our staff ! Thanks again ! More

Montreal, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I was very disappointed with the room, as on the website the room looked very nice and modern. However, when I arrived it was a room with a very passé decor like we were in the 80's - 90's. We were a few guests staying at the hotel and we all had old looking rooms. We asked the front desk... More

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Berlin, Vermont
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

For the same price as the chain hotel/motel, Hotel Royal William offers clean spacious rooms. Great down-town location however I did have to pay extra to park in the garage across the street. Nice little Continental breakfast included and for an extra $5.00 you can upgrade to a full breakfast.

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for this review. It's a real pleasure to read about you enjoyed your stay at Royal William. We hope to see you again during your next stay in Quebec city ! Thanks again ! More

Torrance, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

The room is spacious, breakfast is excellent, location also good. Front desk staff are very kind , spend a lot of time to explain all topics. I will definitely chose this hotel again when I am in this area.

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for writing this amazing review on the Hôtel Royal William! We are delighted to read you enjoyed the hotels location and accommodation. We truly appreciate all of your positive notes about our staff and our rooms. We look forward to see you on your next trip to Quebec City ! More

Montreal
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

Courteous service from check in all the way to check out. Clean and big rooms with comfortable beds. We had double queen beds with plenty of space still in the room. Wide selection of channels on the TV. Continental breakfast ($5 value) included in the price - if you select something more expensive the $5/person is deducted from the total.... More

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to review our hotel. It's a real pleasure to read you enjoyed your stay with us! We hope to see you again in you next stay in Quebec City ! Best regards, More

Quispamsis, Canada
1 review
3 of 5 stars Reviewed May 9, 2014

Staff were friendly. Rooms average. Parking is limited, if you arrive late you may have trouble finding a spot near to hotel. Lots of services close- bars, shops, etc. the type of place that you don't not recommend, if you know what I mean.

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you very much for taking the time to write a review. It is such a pleasure to hear you enjoyed our staff and our rooms. Be sure that we consider all your comments. Thank again for your time ! Best regards, More

Berlin, Germany
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed March 23, 2014

My worst hotel experience in recent memory and I travel 6 Month + of the year and work in the Hotel industry. This place Failed majorly on 3 key points that all good hotels should have: LOCATION: Very long walk to the beautiful Old town, Google it - 22 minutes they say. But Google doesn't mention it is an uphill... More

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Additional Information about Hotel Royal William

Address: 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Royal William 3.5*
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Also Known As:
Hotel Royal William Quebec/Quebec City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#26 Business Hotel in Quebec City #28 Romantic Hotel in Quebec City
Hotel Class
Number of rooms
44

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