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Hotel Royal William

360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
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Hotel Royal William
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254 Reviews from our TripAdvisor Community

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Calgary
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is an older hotel that has its own charm and is situated in a relatively nice business and shopping area. Very accessible by busy and you can walk up to the Upper Town via stairs or elevator within 20 minutes. The hotel is a nice leisurely 15 minute walk to the Via Rail station and a few minutes more... More 

Helpful?
Thank krafih
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you very much for your time ! It's such a pleasure to read that you enjoyed your stay with us ! We hope to see you again ! Best regards, More 

Sherbrooke, Canada
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got a great deal with my boyfriend on Expedia for a room in that hotel. If you are the kind of traveler that is looking for a good room in a great location and good service it's your place. The only problem I found is that I went to the city in winter, got cold and my room had... More 

Helpful?
Thank ranna16
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your nice feedback ! We are pleased to read that you enjoyed your stay at the Royal William ! We hope to welcome you again in your next stay in Quebec city ! More 

Ottawa
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

We just returned from Quebec City for our Christmas holiday and stayed at the Royal William. I do no understand any of the complaints that are listed on tripadvisor for this hotel.. We booked through Hotwire so our rate was incredible and included breakfast. The short walk to the old city was lovely and there is an elevator:) We were... More 

Helpful?
Thank blissinGreece
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you so much for your wonderful feedback, it's really appreciated ! We are proud to read that you enjoyed your stay with us ! We hope to welcome you soon for your next stay in Quebec city ! Best regards, More 

Ottawa, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

I stayed for two nights in a room with a queen-sized bed. It had everything that you want: Flatscreen-TV, Coffee-machine and a fridge (empty). For the relatively low Price, I paid, the room was really good. Since I was a bit ill, I spent a lot of my time in the room. One disadvantage was that the heating in the... More 

Helpful?
Thank Christian K
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to write a good review ! It's such a pleasure to read that you enjoyed your stay ! Thank you again ! More 

montreal
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 30, 2015

Was in Quebec for a work assignment on a Saturday night and brought my wife who figured after a day of exploring to relax, have a bath, watch tv, and browse the internet. Got there early about 1pm in hopes of an early check-in but no such luck. We figured as much when woman at desk walked by us to... More 

Helpful?
Thank Capfan
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Ottawa, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 7, 2015

My fiance and I came to Quebec City for a mini getaway and were at first a bit worried when we found out our hotwire hotel was not exactly inside the heart of Old Town. But as soon as we got to Hotel Royal WIlliam we were pleasantly surprised!!! We arrived around 9:30pm and the concierge was incredibly friendly. We... More 

Helpful?
Thank Jame_3355
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your wonderful feedback ! It's really appreciated ! We are glad to read that you enjoyed your stay and we hope to welcome you again during your next stay in Quebec city ! Best regards, More 

Noble, Oklahoma
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 6, 2015

The staff were super nice. The breakfast was great - you only get a continental breakfast, but for $2 - $3 more in Canadian dollars you get a full breakfast with 2 eggs, 3 meats, homemade toast, juice, coffee, etc. The service was great in the restaurant. It is a small, boutique-type hotel, but very clean and well-maintained. For the... More 

Helpful?
Thank pearl8787
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to give your feedback about our hotel ! We are pleased to read that you enjoyed your stay ! We hope to see you again ! Best regards, More 

canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 7, 2015

When trying to make a reservation I spoke with a gentleman named Brad. It took >20 minutes for them to explain there were only a few rooms left - at a rate of $119. I accepted - took another 10 minutes for the gentleman to come back on line. I asked to speed things up as I had to jump... More 

Helpful?
Thank dacovr
Towson, Maryland, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2015

Spent the night here with the family and overall it was a great experience. Easy check in, very nice spacious room, parking across the street and a free continental breakfast. Not in the heart of the city but in a very hip neighborhood with access to good sandwich/pastry shops.

Helpful?
Thank Thomas F
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your wonderful feedback ! It's such a pleasure to read your comments and to know that you enjoyed your stay with us ! We hope to welcome you again in your next stay in Quebec city ! Best regards, More 

Mississauga, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 31, 2015

We stayed here 3 nights. Great unsuspecting hotel in the area of Saint Roch which we quite enjoyed. Adjoing restaurant with full hot breakfast included was very good as was restaurant staff. Steps from great restaurants, shops, historical architecture and a fantastic Saint-Roch food tour. Staff were extremely helpful and fluent in English. I had to conduct some business there... More 

Helpful?
Thank TERESA P
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I woulk like to thank you for your time and your nice review ! It's a pleasure to know that you enjoyed your stay with us ! We hope to see you again ! Best regards, More 

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