We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 102 Quebec City hotels

Hotel Royal William

3.5 of 5 Hotel   |   360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Hotel website
Hotel amenities
Special Deal
Free breakfast with your stay
Save Saved
You added Hotel Royal William to your Saves list
Hotel Royal William
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
83%
Ranked #39 of 102 hotels in Quebec City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Wanda R Winston Salem, North Carolina
  • Overview
  • Reviews (183)
  • Photos (102)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (29)
  • Location
  • More
Write a Review

183 people have reviewed this hotel

Traveler rating
    86
    67
    15
    6
    9
See reviews for
37
72
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Winston Salem, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I loved this hotel in Quebec City! The room was large and comfortable with all the amenities you need away from home. The restaurant attached to the hotel had a good selection of entrees and wine. It does require some walking to Old Quebec, but a good location. A great place to stay while going to the... More

Was this review helpful? Yes
canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel needs a good shake up. Checking in took forever (one person at the only available counter that seemed to be annoyed that guest were lining up). Free breakfast is really a $5 credit towards the menu. Elevator got stuck on the 3rd floor. Rooms are nice - but overall pretty poor value for money.

Was this review helpful? Yes 3
Robertville, New Brunswick, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The front desk was friendly and helpful. The room was Well appointed, surprisingly large and clean. The restaurant served a delicious dinner (with the coupon). Breakfast was fine also. The rate was reasonable.

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, thank you for your time and for your great review ! It's such a pleasure to read that you enjoyed our staff, room and your entire stay in Quebec city ! Thank you again and it will be a pleasure to welcome you for your next stay ! Best regards, More

Cedar Rapids, Iowa
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had huge rooms and wide hallways. Not at all crowded like most of the older hotels in the city. Room was clean and comfortable and housekeeping staff was pleasant and helpful. As I read in reviews, the parking situation is a little odd, as you have to check-in to get access to the garage. Coming in from the... More

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to provide your comments, it's much appreciated. We are glad to hear that you enjoyed your stay and our facilities have made a difference in your stay in Quebec city ! Thank you again ! Best regards, More

Toronto
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I recently planned a spontaneous trip to Quebec City. We checked online for local hotels and came across Royal William Hotel. From the initial check in, the receptionist Claudette was rude and dismissive. My husband paid for the room and received two keys while I waited in the car out front. After finding parkIng, we walked in... More

Was this review helpful? Yes 14
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 18, 2014

The hotel room was lovely with a spacious bathroom. Location was close enough to the Old City to be convenient. Very disappointed with the parking situation. I was offered an indoor lot for $16 or an outdoor lot with attendant for $12. I chose the outdoor lot and the girl at the front desk marked the route on the map.... More

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your review. We are sorry for this situation but we are associated with only a parking lot. We can, if necessary, at the request of customers, offer other options, but we aren't responsible for the others parking lot. We are pleased to read that you enjoyed your room. Thank you again ! Best regards, More

Melbourne, Victoria, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Very comfortable stay here in nice room with view of street. The restaurant downstairs had excellent quality food and very good wine choices. Parking across the road in a secure garage was convenient. Also convenient to public transport.

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your time, it's really appreciated ! It's a pleasure to read your great review ! We are pleased to read that you enjoyed your stay with us. We hope to welcome you again in your next stay in Quebec city ! Best regards, More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 30, 2014

Nice hotel in a nice area of the city. The room was small but very clean and well appointed. The room was not ready until after four, later than normal. Room was not cleaned until after 5 on second day and only because we asked for it to be done so that we could shower and go out so needed... More

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your time. I would like to say that this situation is exceptional. The person in charge had difficulty to manage and now she no longer works for us. Usually, we make all the rooms on time and often earlier when possible to accommodate our customers. We are sorry and we offer our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

Enjoyed stay at Royal William. Service was great and the rooms were very clean and comfortable. Many rooms were recently renovated. The location was very good too. I would certainly recommend this hotel whether you are traveling for business or for pleasure

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your great review ! It's such a pleasure to read that you enjoyed your stay ! We hope to welcome you again in your next visit in Quebec city ! Thanks again ! More

Belo Horizonte, MG
Top Contributor
75 reviews 75 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 21, 2014

Need updated rooms, bad pillows, terrible breakfast (coffe, bread and not fresh fruits), I nedded to go to a bakery to eat more.. Nice staff, good location with restaurants and pubs near, but far from the old city.

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time for write a review. Be sure that we consider all your comments. We are pleased to read that you enjoyed our service and our staff ! Thanks again ! More

Owners: What's your side of the story?
If you own or manage Hotel Royal William, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Royal William? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Royal William

Address: 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Royal William 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Booking.com, Tingo, Choice Canada, Cheap Tickets, Priceline, TripOnline SA, BookingOdigeoWL and Venere so you can book your Hotel Royal William reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Royal William Quebec/Quebec City

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Bathroom (13)
Viewed
Room/suite (15)
Viewed
View from room (5)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (17)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (22)
Viewed
Bathroom (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Quebec City with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#29 Business Hotel in Quebec City #30 Romantic Hotel in Quebec City #37 Family Hotel in Quebec City
Hotel Class
Number of rooms
44

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Royal William and other travelers.
1 question

See all questions (1)

Questions? Get answers from Hotel Royal William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer