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Hotel Royal William

3.5 of 5 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
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Certificate of Excellence 2014
Hotel Royal William
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Hotel Royal William
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207 reviews from our community

Traveler rating
    95
    76
    19
    8
    9
See reviews for
44
82
12
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Montreal
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there on New Year's Eve and since most rooms in the Old Quebec were either expensive or sold out, we chose this hotel, and it was a very good choice. The room was quite big, and it was very comfortable. It is not far from the Faubourg (there is a free elevator that takes you up the hill... More 

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your great review. It's such a pleasure to read that you appreciated our rooms and location. We hope to welcome you again during your next stay in Quebec city ! Best regards, More 

Steyning, England, United Kingdom
Top Contributor
62 reviews 62 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel for two nights on Priceline, so got a good deal for a 4-star. The room had a funny smell (like mouldy carpet) and the bed turned out to be very soft and uncomfortable and a "small" double. Pillows and comforter had that cheap feel. We complained and I found the staff defensive saying they change the... More 

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

We would like to thank you for taking the time to give your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. The feedback that you have shared with us about the problems that you experienced has been made available to management for... More 

Newton, Massachusetts
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I went to Quebec a few days before New Years for vacation. The hotel was booked through another website, where I wouldn't know what it would be until I paid for it. I spent some time reading Tripadvisor recommendations and came prepared. The woman at the front desk wasn't terribly helpful upon check-in. Not a good vibe... More 

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

We would like to thank you for taking the time to give your review. Comments from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.It is great that you enjoyed so many aspects of your visit ! The feedback that you have shared with us about... More 

Montreal, Canada
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 21, 2014

We selected this hotel based on a previous stay I had there, about 8 years ago. My memory from that previous stay was that the room was just like the pictures on the website: modern. When we got to the hotel (at 2:30 PM), we were told that the room was not ready yet and that check-in is only at... More 

Was this review helpful? Yes 2
Montreal, Canada
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed October 20, 2014

We visited Québec city, on October 18th, 2014. We did not want to pay a fortune for a room. Ours was room 209, near the ice machine. It was huge and comfortable and clean. For the price we paid +/- $160, it was great and continental breakfast was included. If you wished to order something else from the menu, a... More 

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Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking few minutes for writing a great review about our hotel ! It's a pleasure to read that you enjoyed your stay ! We look forward to welcome you again during your next stay in Quebec city ! Best regards, More 

San Antonio, Texas
Top Contributor
106 reviews 106 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 19, 2014

A bus can be taken from the train station to Royal William Hotel. It is also possible to walk but is several blocks away. A cab costs about $9. You can cross the street and turn right at Starbucks and walk up the hill and take the elevator to upper Quebec. Go several blocks and turn left at rue st... More 

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, Thank you for your time and your great review ! It's such a pleasure to read that you enjoyed our rooms and our staff. It will be a pleasure to welcome you again ! Best regards, More 

Littleton, North Carolina
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed here the night before our cruise ship departed. We stayed in a king room with a Jacuzzi (last room available) and the room was so beautiful! Very large with high ceilings. The room was facing the street but we heard no noise at all during the night. Room was immaculate. The front desk clerk was so sweet and... More 

Was this review helpful? Yes
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your wonderful feedback ! It's really appreciated ! We are so proud and happy that you enjoyed your stay with us. We hope to see you again during your next stay in Quebec city ! Best regards, More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 15, 2014

Pros: - Staffs are Bilingual (English & French) - Staffs can accurately provide local information - The price is very reasonable - Public transport is easy to catch (There're several bus stops nearby) Cons: - Is there any? I did not notice!

Was this review helpful? Yes 2
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your wonderful feedback ! It's such a pleasure to read that you enjoyed your stay ! We hope to see you again during your next visit in Quebec city ! Best regards, More 

Toronto, Canada
Top Contributor
119 reviews 119 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 19, 2014

Stayed here for a few nights at the beginning of September. No major complaints about the hotel at all. It is in a decent area, about a 15 minute walk to Old Quebec (be warned at it's an uphill walk)! Rooms were not too small, clean and looked fairly modern. Definitely consider this hotel if you're looking for a reasonably... More 

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

First, I would like to thank you for your great review. Be sure that we will forward your comments to all our departments. We appreciate that you enjoyed your stay and we expect to see you again ! Best regards, More 

Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

We decided to grab a quick weekend get away to Quebec. This hotel was clean, affordable, and just a 10 minute walk away from Old Quebec. It also included a continental breakfast that could be upgraded. And the food quality was good for the price. The staff were very nice and very helpful. For the price and visit, it was... More 

Was this review helpful? Yes 1
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for your nice review ! We are so happy to know that you enjoyed our rooms and our staff. It will be a pleasure to welcome you again during your next stay in Quebec city ! Thank you ! More 

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Additional Information about Hotel Royal William

Address: 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Royal William 3.5*
Number of rooms: 44
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Also Known As:
Hotel Royal William Quebec/Quebec City
Hotel Style:
#34 Family Hotel in Quebec City
#36 Business Hotel in Quebec City
#41 Romantic Hotel in Quebec City

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