We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 97 Quebec City hotels

Hotel Chateau Laurier

3.5 of 5 Hotel   |   1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Hotel website
Hotel amenities
Announcement
New the ULTRA room
Save Saved
You added Hotel Chateau Laurier to your Saves list
Hotel Chateau Laurier
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
Ranked #52 of 97 hotels in Quebec City
A recent review
3 of 5 stars Reviewed May 18, 2014
kgNY2014 New York City, New York
  • Reviews (559)
  • Photos (158)
  • Amenities
  • Q&A
  • Room tips (88)
  • Location
  • More
Write a Review

559 people have reviewed this hotel

Traveler rating
    169
    211
    106
    48
    25
See reviews for
125
201
16
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Hotel Chateau Laurier
See the most recent reviews
New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 18, 2014

I see that this hotel has been receiving mixed reviews, and while my experience was not terrible, I do not understand at all the 5 star reviews it has gotten. While the name has the word "chateau" in it, the hotel is more of a budget business hotel, where the rooms have the basic stuff, but nothing more. No particular... More

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Our original answer was: We would... More

Montreal
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 17, 2014

I stayed at this hotel for one night. While it may not give the best impression from outside, the rooms make up for the difference. They were spacious, well decorated and clean. The bed was remarkably comfortable. The bathroom was well and included all necessary amenities. Will stay here again if back in Québec City.

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Emile S, Thank you for your wonderful review. We are glad you enjoyed your stay with us and to learn you will be back. Johanne Caron director of sales and marketing More

Ioannina, Greece
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2014

Haves stayed there for one night but everything was fantastic...the rooms clean and big, the city was fantastic covered with snow, excellent service very nice building, very nice atmosphere. Really good experience.

Was this review helpful? Yes 2
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Petros_Pa, Thank you very much for taking the time to write such a positive review of the Hôtel Château Laurier Québec. We are certain that it will help other readers make an informed decision about where to stay. Winter is magical...and summer is lively, all seasons our locations is perfect. hope you will be back. Johanne Caron director of... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

One word come to mind after our recent stay at Le Château Laurier - AMAZING! I have stayed in different hotel chains around the world and have rarely experienced the service we had at this property. We were traveling with our 2 girls (2 and 5 years old). As soon as we stepped out of the car, the bellman was... More

Was this review helpful? Yes 2
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, Thank you so much for taking the time to share with us your experience at the Hôtel Chateau Laurier Québec but especially with our future customers. You have best summarized the main objective of the hotel which is to exceed the expectations of our customers. We hope you will return very soon. Johanne Caron director of sales More

Ontario
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 19, 2014

I always hear about how beautiful Old Quebec city was and had the chance to experience it last March. My stay at le Chateau (Castle in french) was just amazing and I felt like a princess. The beautiful and spacious rooms and service was a great addition to this historical venue. It's location was perfect. Just step outside, and everything... More

Was this review helpful? Yes 3
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour SunshineLove40, Thank you for taking the time to give us some feedback on your stay. We are certain your fellow travellers will appreciate it and look forward to your return. Johanne Caron director of sales. More

Gatineau, Qc
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 18, 2014

I stayed at the Chateau Laurier at the beginning of March for school. The hotel is located right next to the Plaines d'Abraham, close to the Assemblée nationale (Quebec parliament) and the old part of town. This great location is one of its strong points. The other strong point is the breakfast buffet, which is relatively varied, although lacking in... More

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour AyaReiko, Thank you for your comment, we are reading all of them, to better answer our client needs. We hope you will visit us again. Johanne Caron director of sales More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2014

We had a good time visiting Quebec City for it's 60th Anniversary of the Winter Carnival after all the wild goose chases we had when we arrived. The check-in attendant had us on a treasure hunt for our hotel room. There were two elevators and we were not told about this. So, of course we took the elevator at the... More

Was this review helpful? Yes 1
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour, We would like to thank you for voicing your opinion regarding your stay at the hotel. If we don't know what our guests don't like, we cannot improve. Some of your comments will be used for our training. Julie, our concierge is one of our key employees, always eager to help our visitors. Hope you will visit us again...the... More

Hudson, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014

It was very clean and we could not be happier with our stay at Hotel Chateau Laurier. It was perfect for a family and for our plans while in the area. Going back to the area with friends this summer and already planning our next stay at this hotel.

Was this review helpful? Yes 4
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Amy J, Thank you for your wonderful review. We are glad you enjoyed your stay with us and we look forward to your return. Good news, the Internet access in now free of charge since today! Johanne Caron director of sales and marketing More

NH
1 review
3 of 5 stars Reviewed February 23, 2014

My husband and I just returned from our stay at this hotel. I don't usually write reviews, but felt compelled to write one here because I was surprised and dismayed at what I thought I was getting and what I actually received. We arrived at 930 to find the room we had booked was a tiny corner room with a... More

Was this review helpful? Yes
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Dear traveler, Since this review was posted, we have renovated 40 rooms and proudly launched a new concept called the ULTRA room. Ultra-modern, ultra-comfortable and ultra-bright, these rooms are now on the market since June 27 2014. You may wish to experience them during your next visit to Québec City. Occupation for two people only. Johanne Caron director of sales More

Toronto
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 22, 2014

This hotel is great! My entire family (there were 7 of us) stayed here for a weekend during the carnival and we were very pleased! The location was perfect for the carnival activities and the parade...and it is very short walk to old Quebec City also. The hotel was clean, quiet and comfortable and the staff were friendly and helpful.... More

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Globetravel, We are happy to hear that you are satisfied with our hotel. We strive to offer great service consistently, and hope to welcome you again soon. Johanne Caron More

Owners: What's your side of the story?
If you own or manage Hotel Chateau Laurier, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Chateau Laurier? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Travelocity, Booking.com, Tingo, TripOnline SA, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Hotel Chateau Laurier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City

158 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (145)
Viewed
Room/suite (34)
Viewed
Bathroom (9)
Viewed
View from room (11)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Dining (2)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#8 Spa Hotel in Quebec City #30 Business Hotel in Quebec City
Hotel Class
Number of rooms
290

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer