Stayed overnight in summer of 2010, No reservation was no problem that night. Opted for the upgraded room for a small supplement, and it was well worth the extra. Spacious and modern room, very stylish. Located in walking distance to Old Quebec and a ton of great restaurants. More

It is quite clean enough! There are a few floors, but it is still very clean. The shower uses shampoo dispensers, and it repuires lotions. The hotel has king bed rooms and Double bed rooms. It is good, so you might want to go! More

Stayed for the long Thanksgiving weekend in early October, in des Plaines section - newest, with modern rooms. Ours was a superior room with two queen beds. It was really nice; big, clean, with contemporary wooden furniture, very comfy beds, fine linens, many lights, large window (that opens) and good amenities - an in-room safe, mini-fridge, courtesy tray, free Wi-Fi... More

Right from our first interaction, the staff were great. On e-mail, the valets/bellmen, the front desk staff (Vanessa helped us a few times, and was excellent). We had requested, and got a room in the new wing. Couldn't ask for more. Well updated. Just a few technology updates would make it great (the TV and clock radio). Right in the... More

We stayed here for one night while in town for a wedding. We took a red-eye into QC, so I emailed ahead of time to ask for early check-in. The front desk staff told me they'd do their best to accommodate us - and they did! We even took a dip in their outdoor hot tubs, which were lovely and... More

We were extremely pleased with our stay! Given some of the negative reviews we were more than a little nervous. We were in the new area of the hotel. The room we stayed in (404) was well kept and very clean. We had a nice view of the plains of Abraham. The staff were very helpful. Not a luxury hotel,... More

We used the hotel this weekend from 8-10 October. The check in was really fast and we stayed at superior two queen beds room with courtyard view. The staff was nice at the reception. We didnt experience any problems and the room was clean and everything was new. We liked the pool and the hottub, although during the night some... More

We spent 3 nights at the Chateau Laurier in October. The location is great, just off the Grand Allee and a short walk to the walled city. The staff are very helpful and friendly and we were checked in quickly. There is a St Hubert in the hotel which is a must if you like bbq chicken. The rooms are... More

Firstly I have to admit we stayed in the economy rooms...they smelt of old nicotine but were clean (ish) and functional. The hotel is going through renovation of the common areas and I can only assume the rooms are being updated. The gym and pool area we small but well maintained and pleasant, the lobby, restaurants and common area's are... More