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Hotel Chateau Laurier

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1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
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Hotel Chateau Laurier
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Hotel Chateau Laurier
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743 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Gabriels
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'd strongly recommend the Chateau Laurier to anyone traveling to Quebec City. I had a group of nearly 20 college students who were competing in the Snowshoe World Championships, and check in was extremely quick and the staff was exceptional. Any time I had questions during our stay, the staff was more than willing to assist. After the race, one... More 

Was this review helpful? Yes 1
Espinho, Portugal
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is quit good, especially if you pick the newly refurbished executive rooms. Everything in this room is modern and very good: shower, bed, pillows, TV. Located side of the best places to dinner and drink during the night.

Was this review helpful? Yes 3
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonnjour C Morais. We would like to take the time to thank you for reviewing the Hôtel Château Laurier Québec. We are always pleased when people share their experiences and opinions on our hotel. We hope you will come back and visit us again soon. Jcaron More 

New Brunswick, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Chateau Laurier has two separate units with the Hotel. My room was in the newer tower room 611, and it was very large with a large king bed, ample bathroom and closet. A nice view of the city skyline, altho overlooking the courtyard. My colleague was housed in the old part of the hotel and the room on the... More 

Was this review helpful? Yes 4
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Elaine Warren, Thank you very much for your feedback, we are always happy to learn that our visitors enjoyed their visit. Come back again. JCaron More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel Chateau Laurier on a solo weekend trip to Quebec City. I came just to explore the city and I had a great time. Here's what I liked about the hotel: Location: It's on Grande Allee, which is where a lot of the bars, clubs, and restaurants are. So it's great if you like those things.... More 

Was this review helpful? Yes 4
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Brandon D, Thank you so much for your kind words for our team. Most customers share your vision...Wifi should be included in the hotel price, we offre complimentary wifi since early 2013. We hope you will visit us again. Jcaron More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brigit, Francis and Maude made our stay in Quebec extra special--extra memorable. I have yet to receive such warm, accommodating staff at a hotel. Our room was extraordinary--with a view of an extraordinary city. Thank you!

Was this review helpful? Yes 4
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Lewis M, Thank you so much for taking the time to share with us your experience at the Hôtel Chateau Laurier Québec but especially with our future customers. You have best summarized the main objective of the service team which is to exceed the expectations of our customers. We hope to see you again soon. Jcaron More 

Vaughan, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel continues to be an extremely clean property and if you make the correct selection of the room (renovated ones on the far away wing of the hotel ) you will have a great experience.However this is where the positive experience at this property stops for me. I have stayed at this hotel more than 3 times and this... More 

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Cristina, We are truly sorry that your stay didn't live up to your expectations. We can assure you that every day, we strive to be the best. In your case, it seems that we didn't succeed. However you see us very uncomfortable, since we do not charge for services such as: Wifi, crib or cot for children sharing the... More 

Senior Contributor
38 reviews 38 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect spot about the length of a football field from the entry gate to the old city. Low season prices weren't much more than $100 - I have spent over double that to stay maybe 2 blocks away (in high season, mind you). Anyhow its an immaculately appointed hotel compared to much of the smaller hotels downtown. There are several... More 

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Scott B, On behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We look forward to your next visit. Jcaron More 

Ottawa
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is probably a very convenient and reasonable hotel for tourists visiting old Québec. I did find it odd and a bit disconcerting that room service including breakfast (!) was supplied by the adjacent Saint Hubert (for Ontarians this is equivalent to Swiss Chalet or a chicken roasting house). Since I could not order a glass of wine to my... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour RenataOttawa, Thank you very much for all your comments, good and not so good. We need feedback in order to be better in the future, so it is greatly appreciated. We would like to rectify a miunderstanding the electronic wine bar use a smart card. Guest may select half or full glass, not full bottle. You find 3 machines... More 

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best service, every single time! Right from the Check-IN time when the Manager observed that there was a small waiting line,she immediately left her office and came over the counter to help her Guest to help us out. My husband and I had booked two nights( March 16th & 17th ) The hotel was busy due to Ontario Spring... More 

Was this review helpful? Yes 3
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour familyMarshall, Thank you so much for taking the time to share with us your experience at the Hôtel Chateau Laurier Québec. You have best summarized the main objective of the hotel which is to exceed the expectations of our customers. We look forward to your summer visit. Jcaron More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at the chateau laurier, and every time it a great experience. It has a prime spot in the heart of Old Québec; at walking distance from a full of activities and restaurant. Staff is always helpful and smiling (shout out to Maxime and Maude). Wwill definitely stay there again at my next Quebec city visit.

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Félix-Antoine, Thank you for taking the time to share your satisfaction to us and especially to our future guests. Thank you for the pat on the back to two membres of our service team, it is a source of motivation. Jcaron More 

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