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Hotel Chateau Laurier

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1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
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Hotel Chateau Laurier
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832 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gatineau, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel Château Laurier for two nights. It is centrally located close to good restaurants, the old City of Quebec, Parliament and the Plaines d'Abraham. The hotel is very clean and the staff is very accommodating. This is an excellent place to stay for short periods of time or longer. I would not hesitate to recommend this... More 

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Austin, Texas
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited Quebec City for the first time and stayed in this hotel from 2 July 2015 to 6 July 2016. The room was lovely and large, but not luxurious. The view from the room was okay, but included a lot of parking before you could see the green in Battlefield Park. The lobby and common areas were not particularly... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Canigooilwrenz, We would like to take the time to thank you for reviewing the Hôtel Château Laurier Québec. We are always pleased when people share their experiences and opinions on our hotel.. We look forward to welcome you again. jcaron More 

Montreal, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very well situated in Old Quebec, walking distance from restaurants and shopping. The renovated room for 2 exceeded my standards, it was great and very clean. The pool and the spas were enjoyable and perfect for relaxing after walking around the city.

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review
Google Translation

Bonjour Chanel B, Merci pour vos bons commentaires. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous espérons... More 

Hamilton, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

HOTEL: Great location. Walking distance to old Quebec and lots of eateries around the corner (Starbucks, Subway too) If you looking for a bit fancier place-try Bello Restaurant, it's on your way walking down to the old Quebec. CHECK-IN: very curtious, professional and quick. We got a 15% discount card for some local businesses. Ask for the list of establishments... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour jojo o, Thank you very much for taking the time to write such an extensive review of the Hôtel Château Laurier Québec. We are certain that it will help other readers make an informed decision about where to stay.Hopefully we will see you again very soon. Jcaron More 

Calgary, Canada
Level Contributor
124 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Located steps from old Quebec, lots to see and do around the hotel. There are many eateries within steps so you are not limited to the hotel, there's also a convenience store within the hotel. The pool is small and the hot tubes are not commercially rated, they are the equivalent of what you'd have at home. The temperature was... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Terra B, Thank you very much for your review. We take all your comments into account in order to improve. For the benefit of the readers please note that some of our rooms have a refrigerator, such as the Ultra room, others feature an empty mini-bar, which should be used as a cooler. We hope you will return to... More 

Reading, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The staff are great but the hotel is dated. The wifi is so-so and you need a separate code for each iPad or PC. The bathroom has shampoo and conditioner dispensers ( the kind you find in a community center shower). They don't have proper fridges just coolers that don't really cool. If you want a fridge you have to... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour UBM10, Thank you for your feedback, sorry to read you lines and realize we did not fully meet your expectation. We welcome constructive criticism to improve our services. We have a director on duty 24-7 they are available to ensure the full satisfaction of our visitors, do not hesitate to let them know what you need during your visit.... More 

Toronto, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we arrived, we were made to feel like VIPs, and it goes from the bellboy, to the reception desk, to the concierge!! Everybody is so service oriented. Frederic did a good job at valet parking (my husband's brand new car!). Room on the 7th floor was simply amazing! Comfortable, romantic, spacious, in a word, simply: PERFECT!! Breakfast... More 

Was this review helpful? Yes 1
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Ladybug2012, Thank you so much for your kind words. Every day the entire team of Hôtel Château Laurier Québec aims to provide a unique and memorable experience for all our clients. We are always happy to hear that our staff are true to our mission. We hope you will visit us again. jcaorn More 

Gravenhurst, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed checked in July 18 Check in staff were extremely friendly. Tommy valet was excellent.  Rooms were clean and we did received our request for a quiet area in the hotel.  Good thing as there was a music festival going on. Underground paking is near imposible if you have a fullsize truck. Too tight to turn corner to get to... More 

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour FireRescue_Di, Thank you for taking the time to give us some feedback on your stay. We are certain your fellow travellers will appreciate it. The valet service is always a great option, easy and care free. We look forward to your next visit. Jcaron More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Location is great, if you want to explore the old Quebec City. Everything is within 20 minutes walking distances. Staff is very friendly, professional and efficient. The staff even turned on the fire place when we asked on July 19th. This is to show the staff wanted to go extra miles to satisfy the customers. Really appreciated the staff can... More 

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Surren B, We would like to take this opportunity to thank you personally for selecting our hotel for your home away from home during your visit to Québec City. We appreciate your good words, we will share them with our team, it will be a source of motivation. We hope you will come back . Jcaron More 

Toronto, Canada
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The welcome was friendly and efficient. Front desk, valet and porters all friendly and helpful. The hotel is located just outside the walls of Vieux Québec so it's an easy walk to most points of interest. It is clean ; the room furniture was new(ish); the beds comfortable; the linens of good quality; the washroom was fine with plentiful hot... More 

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour, I want to thank you for taking the time to share your comments following your stay at the Hôtel Château Laurier Québec. Every feedback helps our only reputation. We hope you will come back. JCaron More 

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