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Hotel Chateau Laurier

3.5 of 5 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
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Hotel Chateau Laurier
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Hotel Chateau Laurier
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I really liked this hotel. I was here for a conference, and not only were the rooms spacious, clean and comfortable, but the service at the conference was great too. Staff were friendly and spoke english fluently. The location is perfect. Walking distance to all the 'touristy' sites, and fine restaurants just a block away.

Was this review helpful? Yes 1
Acton and Wellfleet, MA
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Chateau Laurier for two nights including New Years Eve. The Quebec City First Night festivities were right outside the hotel, which was great for us because it was way too cold to spend much time outside, so we could sit inside by the fire and warm up. As many have said, the location is fantastic, walking distance... More 

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour I-miss-Michael, Your evaluation on your last visit has been more than constructive and we want to thank you for the information you provided us. We look forward to welcoming you back at the Hôtel Château Laurier Québec maybe during the summer festival.... it would be completely different! jcaron . More 

Vancouver, British Columbia, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located on the Grand Allee, it is a great location to explore Quebec from. The hot tubs are outside, but did not find them very hot. The only ice machine was on the first flor as well. Aside from that, the rooms were clean and bed was very comfortable. Would stay again.

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Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Alistair E, Thank you for taking the time to give your evaluation of your visit. We are very happy you would come back...and the summer months are always a great option. Jcaron More 

Montreal
Top Contributor
64 reviews 64 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for two nights and reserved with a travel agent for 4 persons in a room. When we did the check in, the person at the front desk said we had a reservation for two and had to charge 20$ per person additional... That would had been a 40$ additional/night. When I told her a would call my travel... More 

Was this review helpful? Yes 3
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour MamaMontreal, Thank you very much for the time and effort you put into writing this detail testimonial on Trip Advisor concerning your visit at our facilities. Our perfect location within the heart of Québec City, the great services provided from every employee and the comfort of our rooms make the Hôtel Château Laurier Québec the place to stay in... More 

Rainbow Lake, New York, United States
Top Contributor
152 reviews 152 reviews
26 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to Quebec City in the winter. In fact, we decided to spend Christmas 2014 here. I had visions of narrow streets lined with shops. But, alas, December 25 was a day of rain and chilly winds. We also found the cost of hotels inside the wall to be quite expensive so we selected this location... More 

Was this review helpful? Yes 1
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Patrick E, Thank you so much for taking the time to share with us your experience at the Hôtel Chateau Laurier Québec but especially with our future customers. You should be back during the summer....very different experience. jcaron More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 14, 2014

Check in was quick and smooth. We stayed on an upper floor no real view to speak of. Beds ok. Stinks in hallways getting to room. Nice location close to downtown walking distance to most. Would not stay again there are better newer locations to stay.

Was this review helpful? Yes 1
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Love2travel4U2, We would like to thank you for voicing your opinion regarding your stay. If we don't know what our guests don't like, we cannot improve. The cleanliness of the property is imperative; the housekeeping director has been reviewing your claim about the odor and was able to resolve it rapidly. Very sorry for the inconvenient. We hope you... More 

Bar Harbor, Maine, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

! ! 2014 Quebec Winter Carnival Our YMCA group from Bar Harbor Maine, USA has stayed at the Hotel Chateau Laurier for the past two Quebec Winter Carnivals. The Laurier is not just a hotel. The Laurier is a home away from home. The staff at the reception center was very welcoming. Our rooms were well appointed and immaculate. The... More 

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Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Robert C, Thank you so much for such a nice review, we will share it with the entire Château Laurier familly. We hope to see you during the next winter carnaval. Jcaron More 

Montreal
Top Contributor
72 reviews 72 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 10, 2014

I have stayed at this hotel a couple of times on business trips. The location is terrific: across from the National Assembly on the Grande-Allée, so within easy walking distance of the old town and also close to the host of restaurants on the Grande-Allée. This makes the lack of a restaurant in the hotel itself a little easier to... More 

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Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour dggc, Thank you very much for taking the time to write such an extensive review of the Hôtel Château Laurier Québec. We are certain that it will help other readers make an informed decision about where to stay. You will always find a home away from home here! Happy Holiday. jcaron More 

Vila Nova de Famalicao, Portugal
2 reviews
5 of 5 stars Reviewed December 8, 2014

The location of the hotel is superb to visit Quebec city. I stayed for 2 nights and both facilities and staff were quite good, and worth the rates. The room was big, well decorated and the beds were large. The access to the swimming-pool after the rooms is a sympathy. We are almost invited to use all the facilities, considering... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Jpmasilva, Thank you for your nice words. uur perfect location within the heart of Québec City, the great services provided from every employee and the comfort of our rooms make the Hôtel Château Laurier Québec the place to stay in Québec City. We look forward to see you again soon. Jcaron More 

1 review
5 of 5 stars Reviewed December 8, 2014

I stayed in the hotel for 4 nights. My room was always well cleaned and Marie Rose Ukeye was a delightful person. She paid particular attention to detail and insisted upon making things just so in the room and ensuring that I was well taken care of. I hope that the management takes note of her extra effort.

Was this review helpful? Yes
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Carolle D, Thank you very much for your nice review, we are always happy to hear that our staff is going the extra mile and offering the best customer service to our clients. We will share your good words with her head departement. JCaron More 

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Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
Number of rooms: 290
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City
Hotel Style:
#7 Spa Hotel in Quebec City
#25 Business Hotel in Quebec City
#38 Family Hotel in Quebec City
#46 Romantic Hotel in Quebec City

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