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All 102 Quebec City hotels

Hotel Chateau Laurier

3.5 of 5 Hotel   |   1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
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70%
Ranked #48 of 102 hotels in Quebec City
A recent review
3 of 5 stars reviewed today
lost_but_finding Dubai, United Arab Emirates
  • Overview
  • Reviews (568)
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  • Room tips (93)
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568 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

I checked in today on 31st July 2014. Was dropped off by taxi at the gate and was with wife and three kids. We were helped by the taxi driver who un loaded the bags and then we dragged the bags into the lobby ourselves. There were bell boys who preferred to look away. My kids include an 8 year... More

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Top Contributor
77 reviews 77 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

From start to finish impeccable service ..The renovated rooms were exceptional..the location of this hotel is perfect..walking distance to old Quebec , right around the corner from all major restaurants and bars..yet quiet. I recommend it to anyone

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Paolo 1005, On behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We are especially glad you enjoyed our newly renovated room the ULTRA. Hope you will visit again. Johanne Caron director of sales More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We were here for 4 nights rom July 22 to July 26. Had a great room in the Plains part. The room was large and very quiet. The location of the hotel was perfect. Near many restaurants and a short distance from the gate to the old city. We found the staff very friendly and efficient. The concierge staff was... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW

Needs updating and only some employees are nice and helpful. Don't get hopes up. Overrated and not nice views. Only if you do to have famous restaurant row outside your door, and be very close to old Quebec quarter and don't care about views or noise level or room decor or paying lots of money for small rooms or having... More

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Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Justin a, Thank you for voicing your opinion regarding your stay at the hotel. Québec provide a wide range of options. We are sorry you did not appreciate your stay with us. We have so many room style...we are sad you could not find your perfect fit. Johanne Caron More

Quebec City, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked our hotel to get out of our routine eventhough we live in quebec city and choosed a hotel closer to the night life in quebec. Location was great, right on one of the most hip street in quebec city regarding night life. Many restaurants 2 mins walk, starbucks included! Would recommend it. As for the room, we booked... More

Was this review helpful? Yes 1
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour Senine20, Thank you for your wonderful review. We are glad you enjoyed your stay with us! Johanne Caron, director of sales and markeitng More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel on July 22, 2014 on a package that included parking and breakfast. All was good at the reception desk upon arrival - polite and smiling staff at the reception; the room was smallish but clean and the ambiance good in the hotel. Quebec City is a wonderful city to visit; it has good restaurants, great... More

Was this review helpful? Yes 1
Johanne C, Director of Sales at Hotel Chateau Laurier, responded to this review

Bonjour 155004 traveller, Thank you very much for this detail testimonial on Trip Advisor concerning your visit at our facilities. We are very sorry for this incident and please accept our sincere apologies. We have send your comments directly to the operations manager for process and take the necessary action to make sure this does not happen again. We agree... More

Natick, Massachusetts, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights in mid-July, and were delighted with everything. We'd requested a room with two queen beds in a quiet side of the hotel,and that's what we got. We were pleasantly surprised at the size of the room - quite large, with ample bureau space. The bathroom was also very large, and the vanity... More

Was this review helpful? Yes 2
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Lauren K, We want to thank you for taking the time to share your comments following your stay at the Hôtel Château Laurier Québec. Our greatest pride and primary goal is to exceed the customer expectations. We look forward to welcome you again. Johanne Caron More

Punta Cana
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel was very nice and the employees all spoke English. I had multiple rooms due to many family members and overall, the rooms were clean and up to date. The Hotel has a nice restaurant and bar. Plus it was located within walking distance of many other eateries, bars and sight-seeing areas. I would definitely stay at this Hotel... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Paul M, Thank you for taking the time to share your satisfaction to us and especially to our future guests. Our perfect location within the heart of Québec City, the great services provided from every employee and the comfort of our rooms make the Hôtel Château Laurier Québec the place to stay in Québec City for a family gathering.... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights along with another family while attending the Quebec Summer Music Festival July 4th to July 7th. The location was ideal, close to many restaurants, attractions and old Quebec City. The room was large, clean, and modern but the air conditioning unit was not easily controllable, so we froze most evenings. For me... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Sylvie B, Thank you for taking the time to write your review. Sorry for the confusion at the front desk, we feature several promotions and it seems that we must refresh the memory of our reception team. Most promotions cannot be combined with any other offer. Please contact me personnaly, to book your reservation, should your travel brings you... More

Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel from June 19 - 23, 2014. Greeted by Francis at the check in desk. He was very professional and helpful. He allowed us to check in earlier since our flight was early. Stayed in a room facing the courtyard. Very quiet. Our room was very clean. We enjoyed the outdoor hot tub in the rain... More

Was this review helpful? Yes
Johanne C, Responsable commercial at Hotel Chateau Laurier, responded to this review

Bonjour Marcie 719, Thank you for your comments. We are happy to hear that you enjoyed your stay.We have shared your comments with the front desk team and thank Francis for his great Customer service. Hope to welcome you again soon. Johanne Caron More

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Additional Information about Hotel Chateau Laurier

Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chateau Laurier 3.5*
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Also Known As:
Chateau Laurier Hotel
Chateau Laurier Quebec City
Hotel Chateau Laurier Quebec/Quebec City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#7 Spa Hotel in Quebec City #30 Business Hotel in Quebec City
Hotel Class
Number of rooms
290

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