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All 102 Quebec City hotels

Le Grande-Allee Hotel and Suites

3.0 of 5 Hotel   |   601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada (Downtown Quebec City)
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Le Grande-Allee Hotel and Suites
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65%
Ranked #64 of 102 hotels in Quebec City
A recent review
4 of 5 stars reviewed 2 weeks ago
Sarah P
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  • Reviews (141)
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141 people have reviewed this hotel

Traveler rating
    32
    57
    26
    15
    11
See reviews for
25
59
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good experience! Pretty historic hotel in a great location in old city! Very walkable to tourist locations, shops and restaurants. No elevator though so not accessible for those with mobility issues. Our shower didn't work the first morning but maintenance service was quick and technician friendly.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin More

Varazdin, Croatia
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We rarely have such a negative experience in a hotel that we feel we have to put it online but this is the case right now. We stayed in this hotel for 2 nights and we are glad it was not more then that. We have to say, the location is perfect! No better place to stay at when you... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are really sorry to read this kind of comment on tripadvisor. Our customer service was one of our priority and we take great consideration of your comment.. For the room, we have many categories and for your next stay we recommend you to call us... More

Guelph Pntaroo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Our daughter recommended this hotel after her stay here. We were not disappointed. Old world charm and friendly staff. Would definitely make a return visit. Location location location. So many restaurants nearby it was hard to choose one.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed the service and the location of the hotel. And this will be a pleasure to welcome you again when you will come back to try all others restaurants on Grande-Allée. Best regards, Sébastien Collin More

Waterloo, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

My name is Michael Lambert, I am a member of the past two Canadian Olympic teams for snowboarding. I was at this hotel for National Championships. This hotel requires that they hold your key so they can move your car. After leaving my key with the hotel for the night, it had been moved and robbed. The SLR camera, Ipod,... More

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Mr Lambert, I am so sad to read you today. I totally understand that this bad experience was awful for you. However, be sure that the fact we kept your keys with us in order to move your car is not the reason why your car was robbeb. We keep all our clients keys and this situation never happen.... More

Parksville, Canada
Top Contributor
60 reviews 60 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 3, 2014

This hotel was recommended by colleagues. What a delight, a little jewel. Lovely setting right in the centre of the action, great value buffet breakfast. Staff very knowledgeable about the city and very helpful.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for this beautiful comment about our hotel. We're pleased to see that you enjoyed your stay Hoping to have the chance to welcome you again. Best Regards, Sébastien Collin More

Berlin, Germany
Top Contributor
321 reviews 321 reviews
43 hotel reviews
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed June 30, 2014

Came to this hotel in the middle of music festival in the city of Quebec so many street are blocked and just front of this hotel they build a few stage with many different genre of music and disco terrain. So yeah its bit loud for first time comers to this city like us. But any way the Hotel is... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel, We're pleased to see that you enjoyed your stay and the centrally location of the hotel. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More

Norfolk, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 22, 2014

Such a wonderful hotel. The room was great and very warm and cozy. There was minimal noise in our room despite being right on a lively street. Plenty of restaurants nearby. Old Quebec is less than a 10 minute walk away, which was perfect! The bathroom was large and has a jacuzzi (amazing!). One note: there is large variability in... More

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay an we hope to have the chance to welcome you again. Best regards, Sébastien Collin More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

Me and my husband wanted an affordable getaway for Christmas and from the many choices, we found this very suitable. The breakfast was included in the booking price and it was a lovely American breakfast server by a very cheerful and nice young man! The rooms were clean and beautiful and we just loved the fireplace! We stayed for two... More

Was this review helpful? Yes 2
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed you stay, particularly the therapeutic bath ! :) Hoping to have the chance to welcome you again. Best regards, François Bergeron-Ouellet More

POINT LA NIM
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

The service was excellent atmosphere fantastic stayed in superior room fireplace lovely Breakfast was included and delicious staff very friendly near old quebec we stayed 3nights and it was awesome it was during Quebec Carnival so we even got complimentary tastes of The official drink Caribou

Was this review helpful? Yes
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to write this great comment about our hotel. We're pleased to see that you really enjoyed your stay and it will be a pleasure to welcome you again! Regards, François Bergeron-Ouellet More

toronto, canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 14, 2014

Read tons of reviews, trying to find the best place to stay within walking distance to downtown for reasonable price, and we found it! $246 for 2 nights, delicious breakfast served buffet style included, ( very hard working young man at the breakfast, coffee low, he's on it.. Great job!) Tons of restaurants just a few steps away from front... More

Was this review helpful? Yes 1
FBergeron-Ouellet, General Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed you stay. Unfortunately, for the salt or the sand.. the entire city was out of stock :( We have done the best we can... but these unusual rain have created many problem to everyone ... Hoping to welcome you... More

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Additional Information about Le Grande-Allee Hotel and Suites

Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Grande-Allee Hotel and Suites 3*
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Also Known As:
Le Grande-Allee Hotel Quebec City
Chateau Grande Allee
Le Grande-Allee Hotel And Suites Quebec/Quebec City

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Class
Official Description (provided by the hotel)
Le Grande-Allee Hotel and Suites is built in a patrimonial Victorian building and combines historic charm with modern comfort. ... more   less 
Number of rooms
38

Questions & Answers

Questions? Get answers from Le Grande-Allee Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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