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Le Grande-Allee Hotel and Suites

601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
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1 room 1 guest
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Le Grande-Allee Hotel and Suites
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (33)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (33)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

We had room 2014 which faces the back. Rooms in the front have the potential to be noisy as the street is very busy with outdoor dining and pedestrians. We did not notice any noise, but we had a fan going in our room. It was lovely and comfortable for our family of 4. We stayed 4 nights. Location was... More 

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Kennesaw
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room I had was 1011 it faced the street and it appears to have not been remodeled since the 1980's and the mattress which I have included a picture of in my review was from 2008. That doesn't seem so old but it's probably the cheapest mattress you can buy. It was slanted and basically it was like sleeping... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Kristen H Thank you for taking the time to share your experience with the travel community. I am very disappointed to hear of your experience and I will be certain to share your feedback with my team. We are committed to providing our guests with exceptional experiences and I am very sorry that we failed to accomplish this during... More 

Travelers are raving about these Quebec City hotels

Manila, Philippines
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good: - location is great. Right in the center of pubs and restaurants. Walking distance to Old Quebec - beds are comfy and rooms are relatively bigger - helpful staff with car parking - wifi is strong - breakfast is substantial and person in resto is nice Bad: - our room didnt have a refrigerator while the other rooms had... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Travelingpartyy, Thank you for taking time to share your comments about our hotel. We are pleased to see that you enjoyed your stay at our hotel and we take good note of your recommendations. Regards Sébastien Collin More 

Cobourg, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent two nights at this hotel. We had a ground floor room at the street level. Although a little noisy, that was not an issue for us. The room was clean but the mattress was not the usual hotel quality. It was extremely hard and uncomfortable. They also did not provide a rubber non slip mat for the bathtub.... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Marilyn L, We are so sorry to hear that you were disappointed with your experience at our hotel. Thank you for taking the time to bring up these issues you had during your stay. We are actively addressing these matters and we are happy to see that your husband is fine. Regards, Sébastien Collin More 

Dunnville, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights to visit old Quebec. rooms are clean with lots of character. Within walking distance to all attractions bars and restaurants. Helpful staff. my only complaint is that shower temperature kept fluctuating hot and cold We would stay at this hotel again

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Gary H, Thank you for your comment about our hotel. We are pleased to see that you enjoyed your stay. And thank you for letting us know about water temperature problem, we will address the problem to the maintenance department Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

We stayed at Le Grande-Allee during Fete d'ete Quebec. The hotel was perfect. Step outside the front door and there are many great bars and restaurants; step out the back and you have quick access to the Plains of Abraham (where we attended the Rolling Stones concert!) -- either route provides you with an easy (and beautiful) walk to Old... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear elbo33, Thank you for taking the time to give us your feedback on your recent stay. We are pleased to see that you enjoyed your stay and this will be a pleasure to welcome you again. Regards, Sébastien Collin More 

Kinsale, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 16, 2015

We had a room that was at ground level and had windows on the street : surprise never heard anything. Fabulous location, helpful staff and inexpensive parking. We will be back. Good breakfast with lots of choice and kind service.

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Thank you danf54 for your great comment about our hotel. We are pleased to see that you enjoyed your stay and the festivities ! This will be a real pleasure to welcome you again Regards, Sébastien Collin More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed July 16, 2015

Stayed two nights to visit old Quebec with the wife. Room was updated as was the rest of the property. This is an older building so and it has lots of character. We would definitely stay again. If you're looking for a 5 star hotel this is not for you. The doors use keys instead of cards. They don't have... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Denis H, Thank you for taking time to share your comment about your recent stay. We are pleased to see that you enjoyed the charm of the hotel and his location. This will always be a pleasure to welcome you. Regards, Sébastien Collin More 

Beaconsfield, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 10, 2015

I stayed for two nights with my sister in a twin double room. On arrival had parking and other logistics explained. Be warned like other reviews there is no lift and no assistance to help you get your baggage up the stairs. Corridor outside the room lovely and cool. The room however was a completely different story. In a rush... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Neve M Thank you for taking time to share your comment about your recent stay. We regret to see that you haven't totally enjoyed it and we take good note of your comments. These will help us to improve our performance. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

Brazil
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 9, 2015

The room was comfortable and renovated. Although, it was very noisy, we could hear lots of sounds from other rooms, like bathroom, doors closing, etc. There is no elevator, we had to carry our heavy luggage on the stairs. The free-wifi signal was awful!!!

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear ViviJeff, Thank you for taking time to share your comments about our hotel. We are pleased to see that you mainly appreciated your stay and we take great consideration of your recommendations. This will help us to improve our performance. Regards, Sébastien Collin More 

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