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All 104 Quebec City hotels

Le Grande-Allee Hotel and Suites

3.0 of 5 Hotel   |   601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada (Downtown Quebec City)
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Le Grande-Allee Hotel and Suites
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Ranked #68 of 104 Hotels in Quebec City
A recent review
5 of 5 stars reviewed 3 weeks ago
Melanie K Niagara Falls
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164 reviews from our community

Traveler rating
    38
    63
    33
    17
    13
See reviews for
29
74
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Niagara Falls
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights (Nov 24-28) and had a wonderful time. The room was clean and well presented. We loved the exposed brick wall and fireplace. There was a mini fridge located in the bottom of the wardrobe which was an unexpected surprise because we weren't expecting to have one and brought an electric cooler as a just in... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear Melanie K, Thank you for taking time to write this lovely comment about our hotel. We are really happy to see that you enjoyed your stay and it will always be a pleasure to welcome you in our hotel. Regards, Sébastien Collin More 

Ottawa, Canada
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 20, 2014

We spent two nights at this nice hotel located a 5mins walk from old Quebec. There are a number of nice restaurants nearby, and the provincial parliament, citadel, and plaines d'abraham are very close. The staff were very quick to respond to the couple of requests we had, and that was appreciated. We were allowed to leave our car in... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments. We are pleased to see that you enjoyed your stay. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed here for two nights. Great location just 5 mins to old Quebec. Staff was friendly and the place was charming. Only complaint was there was no fridge in the room for our drinks. Otherwise it was a lovely stay.

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for this lovely comment about our hotel. We are pleased to see that you enjoyed your stay . And next time if you want a fridge in the room just call us to book your room, we do have few rooms with it. Regards, Sébastien Collin More 

Los Angeles, California
2 reviews
3 of 5 stars Reviewed October 17, 2014

We stayed here Oct 2 to Oct 4. Generally the staff was not very friendly except for one bell boy who helped us the first night. The hotel is cute and in a nice location but the party scene late at night can be disruptive and scary because it goes well into the morning like 4am. If you get a... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are pleased to see that you mainly enjoyed your stay and we are taking consideration of your comment for future improvement. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

A TripAdvisor Member
3 of 5 stars Reviewed September 29, 2014

My husband and I stayed here one night and it was pretty standard. The location was good, everything else ... Just OK. Upon check-in we went off to find our room, hotel staff did not direct us in the right area which was a real pain especially since there aren't any elevators. After searching for 10 mins, I was told... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, We are really sorry about what happened during your stay, this is not representative of our customer service . We do apologize for what happened. Regards, Sébastien Collin More 

Goffstown, New Hampshire
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 4, 2014

My wife and I and another couple stayed at the Le Grand-Allee for several nights. Even though the other couples room was on the first floor right by the cafe outside and the front desk it was not noisy. The rooms were nice but not outstanding however the location is great. It is only a short walk to old town... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed the centrally location of the hotel. Hoping to have the chance to welcome you again, Best regards, Sébastien Collin More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 2, 2014

The staff is very friendly, helpful, polite and professional. They are concerned about making your stay nice. Our room was clean, if a bit small. Sound proofing wasn't the best, the building is old. The price was on the high side considering what you get, but we were there on the labor day weekend. Location is very good if you... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay. As you mentioned, rates might be higher during high season or long weekend, So do not hesitate to come visit us during the low season. Hoping to have the chance to welcome you again. Regards, Sébastien Collin More 

Buffalo, New York, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 28, 2014

This hotel is perfectly located in upper Old Quebec City in the center of the restaurant strip. Clean, quaint, large and very comfortable. Cozy fireplace and jacuzzi tub in the room too! Loved the room and the city - a great get-away.

Was this review helpful? Yes
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your experience at our hotel. We're really pleased to see that you enjoyed all part of your stay. Hoping to have the chance to welcome you again. Best regards, Sébastien Collin More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Very good experience! Pretty historic hotel in a great location in old city! Very walkable to tourist locations, shops and restaurants. No elevator though so not accessible for those with mobility issues. Our shower didn't work the first morning but maintenance service was quick and technician friendly.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin More 

Varazdin, Croatia
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 3, 2014

We rarely have such a negative experience in a hotel that we feel we have to put it online but this is the case right now. We stayed in this hotel for 2 nights and we are glad it was not more then that. We have to say, the location is perfect! No better place to stay at when you... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Le Grande-Allee Hotel and Suites, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are really sorry to read this kind of comment on tripadvisor. Our customer service was one of our priority and we take great consideration of your comment.. For the room, we have many categories and for your next stay we recommend you to call us... More 

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Additional Information about Le Grande-Allee Hotel and Suites

Address: 601 Grande-Allee Est | (Near Lachevrotière), Quebec City, Quebec G1R 2K4, Canada
Location: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Grande-Allee Hotel and Suites 3*
Number of rooms: 38
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Also Known As:
Le Grande-Allee Hotel Quebec City
Chateau Grande Allee
Le Grande-Allee Hotel And Suites Quebec/Quebec City

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