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Best Western Premier Hotel l'Aristocrate

3.0 of 5 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
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Certificate of Excellence 2014
Best Western Premier Hotel l'Aristocrate
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Best Western Premier Hotel l'Aristocrate
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344 reviews from our community

Traveler rating
    194
    122
    20
    5
    3
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107
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59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Toronto, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent a couple of nights in this hotel with friends. Everything is excellent about this hotel, from the helpful front desk staffs to the size and cleanliness of the rooms. It is true that it might be better to get a room not facing the roads but that was not a problem with us. Will definitely come back to stay... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour MapleLeafsfanfor…, Thank you for reviewing our hotel and a special thank you for giving us a perfect score. Your opinion is extremely important for us as well as for our team members. You can be assured that I will be more than pleased to share your comment with our team. Waiting the pleasure to welcome you again, Carole More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel has a good location. It has easy access. The personnel is friendly. Nice clean rooms. They have a nice small restaurant. Seems to have a good supply of wine. I had breakfast. Good choices and prices.

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour AccidentalCritic2014, Thanks for sharing your opinion following your recent stat at our hotel and for highlighting the friendliness of our team members. I am glad that you enjoy your stay and you are absolutely right about the exceptional wine selection of the restaurant La Fenouillière. I hope that you will be able to take advantage next time you visit... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in October 2014. The desk staff were faultless. No matter whether you wanted to speak English of French, nothing was too much trouble and always with a smile. We needed something scanned and printed which was done immediately. The rooms were quite large, we had 2 queen size beds, extremely comfortable. I loved the coffee machine in... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour BevB41, Thank you for reviewing our hotel following your October’s stay. I am glad that you have appreciated the comfort of our hotel as well as the helpfulness of our team members. Sincerely, Carole More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel looks beautiful when you arrive and also online. We have stayed in many Best Western's but this hotel was quite a surprise. The hotel hallways were so narrow that only one person at a time can walk down them. The hotel room was very small. The washroom had a sliding pocket door and the entry to the room... More

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Patricia 234-12, I would like to thank you for taking the time to share your opinion following your recent stay at our hotel. I am sorry that we were not able to fulfill all your expectations and if you wish to discuss some of these, please feel free to contact me directly. Best regards from Québec City, Carole Côté... More

Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My short stay was perfect from arrival when met by polite and welcoming bilingual staff to departure - quick and equally polite and back on the road again. The room was clean, quiet with a very comfortable bed - who could ask for more.

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Teresa M, Thank you for your great review . I am sure that all our team members will be more than happy with your excellent comments. Waiting the pleasure to welcome you in the future. Carole More

Huntsville, Alabama
Top Contributor
395 reviews 395 reviews
261 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a cosmopolitain hotel. I felt as though I was in Europe because the room was small, just like most in Europe. Our room was artfully appointed with lots of accent lighting (to include under the bathroom mirror). There was a refrigerator in the room but no microwave. The room had plenty of outlets in the lamps throughout the... More

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour AGoingGal, I would like to thank you for taking the time to fully review our hotel. I like your description of our rain shower head it gives the feeling of being under the shower! Great. I am also very pleased that you enjoyed the comfort of our rooms and our new decor. Concerning the outdoor trash can; we definitely... More

Brisbane
Top Contributor
423 reviews 423 reviews
112 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ended up at this hotel as the one we had booked nearby was overbooked and we lost out. This hotel is modern and the rooms are a standard size with full appointments and facilities. The bathrooms were well appointed and also of a good size. We had a couple of rooms on the upper level overlooking the front of... More

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour AntarticBound, Thank for reviewing our hotel and for your great comments. I am glad that you have appreciated the helpfulness of our team members as well as the comfort of our rooms. Thank you for your recommendation and we will wait the pleasure to welcome you again. Carole More

Drummond New Brunswick, Canada
Top Contributor
53 reviews 53 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 21, 2014

Our first time at this establishement and from check-in to check-out was extra smooth.Front desk personel was pleasant to talk to. Location easy to find. We had a Lobby level floor which has laminated wood finish while the top one has carpet. Room was clean, decor relaxing and bed confortable.Pharmacies ,grocery stores and reputable restaurants within walking distance.A Costco is... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Denys 222, Thank you for your excellent review it is greatly appreciated. I am glad that you have appreciated all the commodities at walking distance as well as our ‘’smooth’’ front desk’s team; I am sure that they will be pleased with your comments. We will definetly wait the pleasure to welcome you again. Carole More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 21, 2014

I'll start with that bad stuff. The first room we got assigned to smells like somebody just played poker overnight and they've been smoking the whole night. It's that bad. It just smells. Considering I have a 2yr old with me, this just leaves a bad taste in my mouth (quite literally) Now, other stuff are great. Yes, the rooms... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour David S, Thank you for taking the time to share your comments following your recent stay with us. I am sorry for the situation with the first room that has been assigned and I am glad that our team members immediately assigned another room. However, we will review this situation with our housekeeping team and we should have been... More

Sherbrooke, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed October 20, 2014

This is a nice modern hotel but the décor is strange. The corridors are not very wide or they don't seem to be. Maybe it's because they are painted grey. In fact most of the décor is grey and it makes the place depressing. The room also seemed small . It had a small bathroom with a glass shower that... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour ppiloca, Thank you for sharing your opinion following your recent stay with us. I am sorry that you have not felt at ease with our décor and color scheme it is really unfortunate. Most of our bathrooms have only an enclosed glass shower but we still have over 20 rooms with bath and shower; having known your preference for... More

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Additional Information about Best Western Premier Hotel l'Aristocrate

Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Premier Hotel l'Aristocrate 3*
Number of rooms: 100
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Also Known As:
Best Western l Aristocrate
Best Western Quebec City
Quebec City Best Western
Best Western Premier Hotel L'Aristocrate Quebec/Quebec City

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