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All 103 Quebec City hotels

Best Western Premier Hotel l'Aristocrate

3.0 of 5 Hotel   |   3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
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Ranked #19 of 103 Hotels in Quebec City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Fabiano S
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529 reviews from our community

Traveler rating
    284
    193
    37
    13
    2
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162
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is incredible.....great service, rooms are amazing and very clean.......There is a big parking ans the restaurant has nice food...The only problem is the distance from old Quebec....without car it´s pretty bad to reach the good spot of the city......

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great service. Rooms were very good albeit thin walled. The bathroom lacked any storage / additional space for personal toiletries. Restaurant was full both nights I stayed. remember to make dinner reservations in advance.

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Kiran C, Thank for reviewing our hotel following your recent stay with us. You can be assured that both our front desk and housekeeping team members will be delight with your comment. Best regards and we will wait the pleasure to welcome you again. Carole More

Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I never stay at Bestwestern hotels, but I decided to book a stay for two nights at this Quebec location because it has good reviews in TA, but oh was I disappointed. For starters I can't understand how can any one give this hotel a good rate for cleanliness when the place is pretty disgusting, The carpet in the entire... More

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Emilia N, I would like to apologize for not having met your legitimate expectations. Based on your comments, it is clear that we have dropped the ball. You can be assured that our housekeeping team does a professional job and they deserve their great reputation. Having said that, it is obvious that we have had a very unusual situation... More

Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

If there is a friendlier place, we don't know about it, and we have travelled extensively. It starts right at the front desk. The reception is all smiles; professional, courteous, efficient and attentive. They make you feel right at home, which is why we keep coming back. The location of this Ste-Foy hotel is ideal. It is situated within two... More

Was this review helpful? Yes 2
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour GlobetrotterSH, Thank you for your thorough review and a special thank you for giving us a perfect note of 5/5. You can be assured that your opinion is extremely meaningful for our team. Your assessment of your renovation is great and you can be assured that all our team members will be delighted with your excellent comment concerning their... More

australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Front of house staff courteous. Reported a blocked toilet and received a plunger to unblock it which was a new experience! Small rooms with an interesting bathroom layout. Overall this facility is clean, neat and tidy. Okay for a one night stay.

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour aussiemum1 aust… Thank you for reviewing our hotel following your September stay. I am glad that you have appreciated the courtesy of our team members as well as the cleanliness of our hotel. However, I would like to apologize for the situation you described with the blocked toilet; you can be assured that it is absolutely not the way... More

Kelowna, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As an avid business and personal traveller, I have stayed in too many hotels/motels to remember. Often stay at BW hotels throughout the country and must say that the 2 Premier hotels I have stayed at in the last 6 months have disappointed, even though the TA reviews were positive. The cons included… - very small rooms - bathroom was... More

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CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Stirlman, Thank you for reviewing our hotel and I am sorry that we were not able to meet your expectations. I understand, with the description you are giving that you have reserved a Confort room which is our smaller rooms. I would suggest for your next visit a Signature rooms which are 20% larger than the Confort category. I... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel stays I've had in years, and it was at a best western..!??? I now understand their premium ranking on this line of their hotels. My room was huge, new, clean and modern. The bed was unbelieveably comfortable. I want one. The staff amazed me with their attentiveness. Quick story - I arrived late (around 10pm)... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour David B, What a great review, thank you so much. We are very proud of our team members and the consideration each of them have for our guests; thanks for highlighting the quality of service, you can be assured that they will be thrilled with your comments. We will wait the pleasure to welcome you again, Carole More

Fredericton, Canada
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I have stopped here several times and have never been disappointed. The hotel staff are courteous and delightful to work with. The rooms are immaculately kept and everything shows that the hotel staff give maximum consideration to their workplace. The hotel is within distance of all sorts of activities of the downtown core, as well as is... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Dullege, Thank you for your great review and for granting us a perfect score of 5/5. You can be assured that all our team members will be delighted with your comments. Thanks again for your recommendation. Carole More

Tucson, AZ
Contributor
19 reviews 19 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Reception: Professional and warm, I was given excellent directions and dining recommendations along with confirmation of my request for extra towels and pillows. Check-In as a Best Western Diamond was expedient Room: Compact (but not small) room with very high level fixturing and furniture. Bathroom was large with tile, beautiful sinks and a glassed in rain shower head. Bed was... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour tovaz, Thank you for your thorough review and for your excellent comments. I like very much your closing since it perfectly summarizes the goal we aim for. Waiting the pleasure to welcome you again. Carole More

Leighton Buzzard, United Kingdom
Top Contributor
56 reviews 56 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whilst the hotel is clearly not in the city centre - they do provide a bus to take you in to the town and pick you up at the end of the day . In fact it was good to stay out of the city and for us it was next to the bridge which we would use to leave... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Barry W, WOW, thank you for your great review! I am pleased that we have contributed to making your visit to Quebec City as enjoyable. Thank you for having awarded is the first prize for the best shower; it is greatly appreciated. Best regards from Quebec City, Carole More

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Additional Information about Best Western Premier Hotel l'Aristocrate

Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Premier Hotel l'Aristocrate 3*
Number of rooms: 100
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Also Known As:
Best Western l Aristocrate
Best Western Quebec City
Quebec City Best Western
Best Western Premier Hotel L'Aristocrate Quebec/Quebec City

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