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Best Western Premier Hotel l'Aristocrate

3.0 of 5 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
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Certificate of Excellence 2014
Best Western Premier Hotel l'Aristocrate
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Best Western Premier Hotel l'Aristocrate
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545 reviews from our community

Traveler rating
    291
    200
    37
    14
    3
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165
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99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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  • All months
    (545)
  • Mar-May only
    (92)
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    (163)
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Drummond New Brunswick, Canada
Top Contributor
53 reviews 53 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first time at this establishement and from check-in to check-out was extra smooth.Front desk personel was pleasant to talk to. Location easy to find. We had a Lobby level floor which has laminated wood finish while the top one has carpet. Room was clean, decor relaxing and bed confortable.Pharmacies ,grocery stores and reputable restaurants within walking distance.A Costco is... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Denys 222, Thank you for your excellent review it is greatly appreciated. I am glad that you have appreciated all the commodities at walking distance as well as our ‘’smooth’’ front desk’s team; I am sure that they will be pleased with your comments. We will definetly wait the pleasure to welcome you again. Carole More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I'll start with that bad stuff. The first room we got assigned to smells like somebody just played poker overnight and they've been smoking the whole night. It's that bad. It just smells. Considering I have a 2yr old with me, this just leaves a bad taste in my mouth (quite literally) Now, other stuff are great. Yes, the rooms... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour David S, Thank you for taking the time to share your comments following your recent stay with us. I am sorry for the situation with the first room that has been assigned and I am glad that our team members immediately assigned another room. However, we will review this situation with our housekeeping team and we should have been... More

Sherbrooke, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

This is a nice modern hotel but the décor is strange. The corridors are not very wide or they don't seem to be. Maybe it's because they are painted grey. In fact most of the décor is grey and it makes the place depressing. The room also seemed small . It had a small bathroom with a glass shower that... More

Was this review helpful? Yes
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour ppiloca, Thank you for sharing your opinion following your recent stay with us. I am sorry that you have not felt at ease with our décor and color scheme it is really unfortunate. Most of our bathrooms have only an enclosed glass shower but we still have over 20 rooms with bath and shower; having known your preference for... More

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Standard Best Western- clean spacious room, helpful staff, good cooked breakfast, good value. It is some way out of thew city with limited options for eating around. not a problem if you have a car 9alhough beware no street parking in Quebec city) but without it would not work so well. Free parking a bonus.

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Celia B, Thank you for reviewing our hotel following your recent stay with us. I am glad that you have appreciated the cleanliness of our hotel as well as the helpfulness of our team members. Waiting the pleasure to welcome you again. Carole More

Prescott
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at L'aristocrate at the end of September before taking a one week cruise originating and ending at Quebec City. We picked the hotel because of the favourable reviews, extremely reasonable rate and because they allowed us to leave our car in their parking lot free of charge while on the cruise. (Parking at the Port of Quebec is... More

Was this review helpful? Yes 2
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Fr. George, Thank you for sharing your comments following your September stay at our hotel. I am glad that you have enjoyed the comfort of our rooms as well as our competitive price. Next time you stay with us, please do not hesitate to ask for a bath if it is your preference as we do have some rooms... More

Whitehorse, Yukon Territory, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

travelled to Quebec City with my husband in early September and decided to book the Best Western Premier for the reasonable price. Check in was easy and staff was friendly. We didn't spend too much time at the hotel but staff had knowledge about the local attractions, They suggested us a few restaurants around that area. we didn't try the... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Manjot G, Thank you for reviewing our hotel following your recent stay with us. I am glad that you have enjoyed our team member’s friendliness as well as our famous rain fall shower. Concerning your recommendation for the TV channels, I am glad to inform you that this situation will be solved in a few weeks as we are... More

Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A great hotel with friendly staff! Rooms were nice and modern and fairly high end for the room rates. Would definitly recommend staying here. Only about 15 minutes to the restaurants on Grande Allée. Very organized Staff!

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Daveee00, Thank you for sharing your excellent review following your recent stay with us. You recommendation is important to us and you can be assured that all our team members will be delighted with your excellent comments. Waiting the pleasure to welcome you again, Carole More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently staying here. Ariane at reception was delightful as we do not speak French. Room is comfortable and clean. First night we ate in the restaurant which was a little high brow for us and expensive but the food was delicious. Opposite the hotel is another eatery called The Manoir which was very good also. The shuttle bus is convenient... More

Was this review helpful? Yes 1
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour AnnJonesCT, Thank you for taking the time to review our hotel and for your recommendation. You can be assured that Ariane will be delighted with your comment. Best regards from Quebec City, Carole More

Abbotsford,B.C.
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful place to stay. The staff was so friendly and so helpful in every way. We are Anglophones and they were very accommodating and their English was excellent.. We arrived early and we were given a room hours before the check in time. I loved the availability of coffee in the lobby. The WiFi was fast and... More

Was this review helpful? Yes 2
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour comquot, Wonderful review! I would like to thank you for your great review following your stay with us. You can be assured that all our team members will be thrilled with your comments. It is always rewarding for us when we are creating such an environment that our guest’s expectations are fulfill. We will wait the pleasure to welcome... More

Timberlea, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel, close to restaurants, and old Quebec. The hotel runs a shuttle to old Quebec but the time are very restrictive. The front desk staff were very helpful and provide great information. The told us a great place to park in Quebec, which was only $18 for the day, well worth it. The rate I... More

Was this review helpful? Yes 2
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour Keith B, Thank you for sharing you opinion following your recent stay with us. I am glad that you have appreciated our new décor as well as the helpfulness of our team. Hope that we will have the pleasure to welcome you again. Carole More

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Additional Information about Best Western Premier Hotel l'Aristocrate

Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Premier Hotel l'Aristocrate 3*
Number of rooms: 100
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Also Known As:
Best Western l Aristocrate
Best Western Quebec City
Quebec City Best Western
Best Western Premier Hotel L'Aristocrate Quebec/Quebec City

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