We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Premier Hotel l'Aristocrate

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Special Offer
1,000 bonus reward points
Best Western Premier Hotel l'Aristocrate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #21 of 104 Hotels in Quebec City
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
jimmarg37 Kennebunk, Maine
Add Photo Write a Review

430 Reviews from our TripAdvisor Community

Traveler rating
    247
    153
    22
    5
    3
See reviews for
125
152
10
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (430)
  • Mar-May only
    (89)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (77)
All months
Kennebunk, Maine
Top Contributor
60 reviews 60 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We come to Quebec City almost yearly for 30+ years. we have stayed in several hotels but consider this a favorite. my wife likes the fact that we can get a room with a balcony. The room has a safe,which I appreciiiate,WiFi and all the necessities.We like the location. It is a bit of a drive to the Old City... More 

Was this review helpful? Yes
Cape Town Central, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Upgraded to balcony room which was perfect. Very easy access by car to the old city. Advised by hotel using car was better than public transport and they were right. Public parking right in main historical district. Ferries also right at hand

Was this review helpful? Yes
Courtice, Ontario
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is just 2 minutes from the main highway. Perfectly located to visit the Québec Aquarium, terrific shopping and only a short drive to the Grande Allée and Vieux Québec. The staff are bilingual and very accommodating. Our room had a great view out to the river and the bridges. The bed was comfortable. Although I was not a... More 

Was this review helpful? Yes
Wilmington, Delaware, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel is situated at Excellent Location, Clean, good in-house Restaurant, spacious room, good Interior and Exterior Décor and very efficient and friendly Reception Staff. All the Front Desk Staff were very helpful as well as very knowledgeable and answered all our Questions instantly. I must admit that I have not experienced such super Service anywhere I have stayed.

Review collected in partnership with Best Western

Was this review helpful? Yes
JulieLeclerc, Director of Operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you for your great comment; the staff will be happy to read you. It is very meaningful for all our team members. We hope that we will have the privilege to welcome you again. Best regards Julie Leclerc Director of Operations More 

detroit
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was my first experience of a Best Western property in North America , was pleasantly satisfied with the Hotel, services . A neat and clean Hotel happened to stay for 2 nights, along with family friends from the US . Check in to check out experience was seamless and efficiently handled. If I ever go back to Quebec city would... More 

Was this review helpful? Yes
JulieLeclerc, Director of Operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you for choosing our hotel and for taking the time to write us your comments. We are delighted you had a pleasant stay. Please be assured that we communicated your observations to our team in order to motivate and continually improve our level of service. We look forward to welcoming you again. Best Regards Julie Leclerc More 

Burlington, Canada
Top Contributor
99 reviews 99 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was our 1st stop on the way from Ontario to Nova Scotia . It was a surprisingly good experience .Very clean and contemporary and with a 1st class restaurant . It had a lot of nice small touches - one of which I especially appreciated . A list of English language television stations . When in Quebec it... More 

Was this review helpful? Yes
JulieLeclerc, Director of Operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you for reviewing our hotel following your last stay with us. Your comment is very meaningful for our team members. We hope that we will have the privilege to welcome you again. Best regards Julie Leclerc More 

Lanesboro, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed 8 nights in early June, after having had a great stay before for 8 nights in October 2013. As a single female traveler with rusty French it was important to find a safe, clean, quiet and convenient place (10 minutes from brother and elderly mother) where staff would be friendly and willing to speak English. Staff members are incredibly... More 

Was this review helpful? Yes 1
JulieLeclerc, Director of Operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you very much for taking the time to write us your appreciation about our hotel. Please be assured that your comments have been taken into consideration and communicated to our team. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. We look forward... More 

Madrid, Spain
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms are nice and clean, beds are very comfortable but for sure the biggest plus is a very professional staff, all the ladies at the front desk, especially Alexandra. So why I am giving "only" 4 stars? Basically, the air conditioning is just in front of the bed so I had to turn it off during all night. The... More 

Was this review helpful? Yes
JulieLeclerc, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you very much for taking the time to write us your appreciation about our hotel. We do apologies for the inconvenience caused by the air conditionning. You can be assured that our team members will be delight with your comment about their quality of service. Thank you for your recommendation. Best Regards Julie Leclerc More 

Ancaster, Ontario
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a beautiful, modern, outstandingly appointed Hotel. The opulent surroundings made the evening a real pleasure. Our room was very modern and the bathroom a real showplace.. The superb on-site dinning room experience was a real surprise and the highlight of our day. The food was extraordinary and the serving staff paid extraordinary detail to all our needs. This is... More 

Was this review helpful? Yes 1
JulieLeclerc, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you for your valuable feedback on our service. It is through feedback and input that we are able to meet, and exceed, your expectations. The information we receive from you will be reviewed to ensure that we are consistently offering the highest levels of service to our guests. Thank you for your responses and comments. We look forward... More 

Saint Georges, Canada
Top Contributor
96 reviews 96 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is situated at the entrance of the City and it is easy to get there. This hotel has a long reputation of good service. Attendants were very helpful and interested in our clientele. Room was extra-clean and facilities are modern. We do not hesitate in recommending this place for toutists.

Was this review helpful? Yes
JulieLeclerc, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review

Bonjour, Thank you for recommending our hotel following your recent stay with us. You can be assured that our team members will be delighted about your nice comment and their quality of service. Your recommendation is very meaningful for us. Looking forward to welcoming you Julie Leclerc More 

Questions? Get answers from hotel staff and past guests. Ask a question

294 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Hotel & grounds (11)
Viewed
View from room (10)
Viewed
Room/suite (15)
Viewed
Bathroom (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (225)
Viewed
Amenities (22)
Viewed
Double Queen Signature Room (45)
Viewed
King Balcony Signature Room (44)
Viewed
Outdoor Heated Pool (9)
Viewed
Restaurants and Bars (20)
Viewed
Suite (54)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (1)
Viewed
Dining (5)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay