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All 97 Quebec City hotels

Comfort Inn Quebec Airport

2.0 of 5 Hotel   |   7320 Boulevard Wilfrid-Hamel, Quebec City, Quebec G2G 1C1, Canada
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36%
Ranked #77 of 97 hotels in Quebec City
A recent review
3 of 5 stars Reviewed August 18, 2013
Sarah C Pickering, Canada
  • Reviews (53)
  • Photos (41)
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  • Room tips (7)
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53 people have reviewed this hotel

Traveler rating
    4
    14
    19
    11
    5
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14
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4
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for Comfort Inn Quebec Airport
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2013

My wife and I plus our two year old attempted to stay here a month ago. We booked the room with a crib for our son. The hotel it self is totally outdated and very dirty. It smelled like smoke in the halls as well as our room. The hotel has not been renovated sence the 70s. To top it... More

Was this review helpful? Yes 1
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear customer, We are sorry to hear that you did not stay with us during your night in Quebec city. We are a budget hotel with lower rates in the area and cannot be compared with a 5star hotel. For the crib, we can assure you that the crib has been changed after seeing your comment and a new one... More

Pittsburgh, Pennsylvania
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 2, 2013

I've stayed at many a Comfort Inn (and others), and this is the worst I've ever seen. It was sort of clean - bathroom and beds, but the floor had some crumbs on it next to the bed and nightstand, so you knew they didn't move anything to vacuum. Had to trek up to the second floor with very heavy... More

Was this review helpful? Yes 1
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear customer, thank you for taking the time to write your review. We are truly sorry that the cleanliness of the room did not meet your expectation. We have been working really hard to remit this situation and can assure that this problem will not happen again. No where is it mentioned that our hotel has an elevator as it... More

Quebec City, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2013

What a scam.... what a shame.... I am staying in hotel, any kind , 2 weeks a month across North America. Lately, I stayed at the Comfort Inn Quebec Airport, bad smelling, bug bed, unfresh room, patio door damage. I don't recommend at all this hotel to anybody and I fully understand the meaning of my statement.

Was this review helpful? Yes 2
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear customer, We are sorry that you did not enjoy your stay with us. We have never been reported with bedbugs and can assure you that our rooms are inspected constantly. We are aware that the building is old but we do our best to maintain it properly. Thank you More

Pickering, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 18, 2013

Very much the comfort inn brand. We were able to check in early and had express check out. Main floor room allowed us to back up to the sliding glass door. We were disappointed to find crumbs on the chairs and stains on the bedspread. Carpet also had stains. This gave an impression of "dirty". We had to ask the... More

Was this review helpful? Yes 1
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are truly sorry that the cleanliness of the room didn't meet your expectations. We are working hard for this situation to never happen again. We hope you will consider our hotel for your next trip in Quebec City. More

Wanganui
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 13, 2013

This is a fairly standard clean and comfortable hotel. If you have a car it is a good option for visiting the sights of Quebec City because it is reasonably priced. The mattress on the bed appeared to be new and the bathroom had been upgraded. A good breakfast was included in the price. The hotel has a small heated... More

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2 reviews
4 of 5 stars Reviewed August 4, 2013 via mobile

Came here for a three night stay to tour quebec city. Great value for its price. Rooms are clean as usual (expect that with most comfort inns). Staff are friendly, especially the cleaning staff that you find walking around who always have a smile on their face. The breakfast area is a but cramped unlike other comfort inns but its... More

Was this review helpful? Yes
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Thank you for your review. It is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Pickering, Canada
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 3, 2013

Gregory did a great job checking us in even when there was a line up he stayed calm and addressed each persons needs. Two thumbs up to him. The continental breakfast wasn't the best we've had in our travels but the blueberry muffins were good. Room was small but comfortable. Great shower and liked the way the hung the shower... More

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Gatineau, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2013

This Hotel is okay, no more. It is situated far away from downtown Quebec city, but for people travelling by plane, it is near the airport. The Hotel is old, the room was clean and comfortable, staff is friendly, there is free parking, but no elevators. The breakfast, which is included in the price, is one of the worse I... More

Was this review helpful? Yes 2
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are truly sorry that the breakfast did not meet your expectations and we will be working harder to try to have more elements in it. I hope that you will consider staying with us again so that we can have another chance to provide you with a... More

Yardley, PA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 8, 2013

This building is old, no elevator. Poor sound insulation, next door guests spoke loudly, sound like fighting, dogs were howling till 1:40 A.M., I called front desk, and he went up and check it out, the dogs probably went outside. Breakfast is the worse among four hotels that we stayed during this trip, not much to eat.

Was this review helpful? Yes 1
CN339MG, Front Office Manager at Comfort Inn Quebec Airport, responded to this review

Dear Guest, we are truly sorry that our hotel did not meet your expectations. Unfortunately, no where is it mentioned that our hotel has an elevator as it is only a 2 floor hotel. We would also like to let you know that we are a pet-friendly hotels and these situations do not happen often. As soon as the staff... More

New Brunswick, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 27, 2013

Very !! good value and service. We left our vehicle at the hotel for 2 weeks while we were away and we were reimbursed for the 2 taxi trips to and from the airport. The hotel manager even made us a fresh pot of coffee while we were waiting for our car to warm up when we came to pick... More

Was this review helpful? Yes 1
CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review

Dear guest, Amazing review, thank you so much for such lovely feedback! We always look to celebrate our guests’ special occasions and we are delighted that everything worked out so well on your visit. Hope you both have a chance to visit again. Our package is open all year long. Have a day. More

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Additional Information about Comfort Inn Quebec Airport

Address: 7320 Boulevard Wilfrid-Hamel, Quebec City, Quebec G2G 1C1, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Quebec Airport 2*
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Also Known As:
Comfort Inn Airport Hotel Quebec City
Comfort Inn Sainte Foy
Sainte Foy Comfort Inn
Comfort Inn Quebec Airport Quebec City

41 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located off the highway 40 – 10 minutes away from Jean-Lesage Intl Airport (YQB) - you will find that the Comfort Inn Airport Ste-Foy is perfectly well situated near all major businesses and attractions. Amongst the many attractions - you will find nearby: Village vacances Val Cartier – Old Quebec – Plaines of Abrahams - Aquarium – IMAX. At the Comfort Inn Airport Ste-Foy a guest can expect a free continental breakfast, free wireless internet, free local calls and free parking. Airport transportation is available at a fee. All bedrooms are equipped with 32in LCD TV, hair dryer, coffee maker and iron & board. Rooms on the 1st floor have a patio door with direct access to the parking. Second floor rooms have a window that open. There is no elevator.The hotel is pet friendly. There is no elevator ... more   less 
Number of rooms
79

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