Unfortunately we didn't look at the ratings of this hotel before booking. We arrived from Toronto to stay for 3 nights whilst on a round-the-world trip. There was no welcome or smile from the front desk when we arrived. This hotel was not cheap. It needed some TLC. There was no lift to take our great deal of heavy luggage...
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We are glad you take some of your precious time to let us know about your impression of your stay. However, we are trully sorry to learn it did not meet your expectations. At Comfort Inn Airport-Ste-Foy, we take our guest's satisfaction as a priority and we make customer service a device. We want to present you our most sincere...
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Great location and great comfort (as the name states). We were here for one night (middle of a long trip), and both slept very comfortably. The only downside was when we went for our breakfast. Every other choice hotel that I have visited that offers a free breakfast - it is a help yourself continental breakfast. This hotel has a...
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We apologize for your experience at your breakfast time; we will make sure it won't happen again. We are happy to see you liked your stay with us and we hope we will have the opportunity to see you again! Veronique B.Therriaut - AGM
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The Comfort Inn on Wilfred-Hamel in Ste. Foy (there is another Comfort Inn in Ste. Foy) is old, smelly, dirty and needs repairs. When we stayed there the lobby computer was broken, the ice machine was broken, the room smelled of disinfectant, the shower curtain was malodorous, the rugs everywhere were worn and dirty, the door jambs were dirty etc....
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We are sorry to learn your stay with us was not what you expected. It is really important for us to do everything possible to make our guest's stay comfortable; this is the reason why we have a frontdesk clerk 24/7. Also, we do have a breakfast area close to the lobby but you can go back to your room...
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Stayed at this hotel for 2 nights, Aug 5 & 6, 2011. I would recommend this hotel to a friend, it was a good experience and staff was friendly.
My room was on the second floor right next to the stairs, and was a bit noisy in the morning with the comings and goings. The room was clean and spacious...
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We wish to thank you for your review. It is always a pleasure to find our guests satisfied by our services. We hope to great you soon again! Veronique B. Therriault -AGM
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We have stayed at a number of Comfort Inns throughout the province of Quebec over the years, so we knew what to expect. The trademark of Comfort Inns is a value-priced hotel with complimentary continental breakfast but not a lot of frills (some reviewers seem to be expecting a bit more - but when you compare the price to staying...
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Thank you very much for your review! We are glad you enjoyed your stay with us. We hope to have the chance to greet you again soon!
Veronique B Therriault - AGM
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This motel is very economical and cleanliness was questionable. I would recommend it for somebody who is on budget and looking for a place to crash for the night.
We are glad to see you found our Hotel economical however we wish your next stay will improve your idea about the Hotel overall. Thank you for taking the time to let us know about your impression. Hope to have to chance to welcome you again.
Véronique B. Therriault -AGM
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i just returned from quebec with 2 friends. we had 2 rooms and without prior calling, they gave us adjoining rooms. the staff was courteous. the rooms were fairly spacious, clean, quiet and comfortable, as were the beds (4 pillows on each double bed). there were plenty of linens provided. the continental breakfast was just cereal and english muffins and/...
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Thank you for your comment. We are greated to see you enjoyed your stay.
We hope to see again soon !
Véronique - AGM
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A nice location near the quietest airport that I (never) heard.
To get into the City, you can drive a short while (3 miles?) to a shopping mall, park there for free, and take the bus into the city.
That is the best choice as you pay $10 to $17 to park in a lot in the city center all...
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We really appreciated your review. Thank you very much and we hope to see you soon again.
Steve Morissette - GM
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I would rate this hotel a 2.5 out of 5 because it is quite rundown and needs a lot of work. We stayed one night on the way home. The hotel is situated in a suburb of Quebec City, and it is not an unreasonable drive to downtown Quebec City. There is not much in the vicinity of this hotel.
First of all, thank you for the time you took for letting know about your appreciation of our hotel.
We are now making some modifications in our Hotel for a breakfast area that will be open soon.
As I am writing this note, all our ground floor is in maintenance for a complete non smoking area that will be ready...
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This is an anonymous roadside motel near Quebec City and its airport. I wanted a room for the night, I was just passing through, and this motel served well. You will have to drive to everything, there are no restos or shops nearby. The rooms are comfortable, responsive AC/heater, cable tv has lots of English channels, though the walls are...
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Thank you for your comment.
Just to let you know, next time you pass by, we do have a shuttle to the airport for 6 dollars + taxes if you need to take a flight. We are very near by the airport ( 3km distance).
Also, to go the Old Quebec city,, it is 15 minutes driving distance.
Hope we...
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