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Clarion Hotel

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3125 Hochelaga Boulevard | Sainte-Foy, Quebec City, Quebec G1V 4A8, Canada
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Clarion Hotel
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232 Reviews from our TripAdvisor Community

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    66
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (232)
  • Mar-May only
    (40)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (28)
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Solihull, UK
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We used this hotel on our journey to Nova Scotia and found it perfect for our needs. The front desk was extremely helpful, our room was spacious and comfortable and we had a very enjoyable drink in the bar and there were 2 PCs available for our flight check-in at 06:00.

Was this review helpful? Yes
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Madame, Sir, Thank you for sharing your positive experience on Tripadvisor.ca. It is with great pleasure when a guest checks out and takes the time to let everyone know what kind of hotel experience they had. The team here work very hard to make sure all guest have a great time. We are looking forward to providing you the... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Terrible hotel, do not book! I felt like we were staying at Silent Hill, no other customers and no employees in sight. They also got our price wrong and asked us to sign to accept it, but we didn't. Hotel was not clean. At all. Our room was "recently renovated" but there were holes that needed to be patched and... More 

Was this review helpful? Yes 1
Raouf B, Manager at Clarion Hotel, responded to this review

Dear guest, Thank you for taking the time to forward your comments regarding your recent stay at our hotel. On behalf of our team, I would like to apologize about the situation and we would like to reassure you with our commitment to provide the best experience to all of our guests. Your satisfaction is important to us and we... More 

Travelers are raving about these Quebec City hotels

Montreal, Canada
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved the hotel, free wifi, free parking, amazing heated pool & sauna, spacious rooms & excellent service; however, they advertise a $7- continental buffet breakfast and when you go there there are no prices shown, and in the buffet you have hot & cold breakfast side by side, and at the end they charge you $17 per person since... More 

Was this review helpful? Yes
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, We would like to thank you for taking the time to complete TripAdvisor online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Regarding the buffet at $ 7, it is specified as buffet continental breakfast all you can eat. This... More 

Aylesbury, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My welcome was warm and helpful. As soon as the receptionist realised I was English she reverted from French to English and signed me in without any fuss. Room was well appointed with king size bed, plenty of pillows and an air conditioning controller that worked. Breakfast was a choice of hot or cold buffet - plenty of choice with... More 

Was this review helpful? Yes 1
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear Madame, Sir, Personally I want to thank your for such a positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Quebec City, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 7, 2015

The hotel is nice, affordable and in a good location. Myriam at the front desk was very kind and eager to help with anything. There is much to do in the area, such as shopping, many restaurants and Old Quebec is not far from there either.

Was this review helpful? Yes 2
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, This was a great way to start a day! Thank you for taking the time to write such a lovely review about your stay with us at the Clarion Hotel, it was a pleasure to read. We truly appreciate your kind words regarding the property, staff, rooms, location and amenities. We hope to see you in the near... More 

Hudson, Canada
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 26, 2014

For 90$ a night on the top floor.. it was an amazing Deal. As a Diamond member, The price and the accommodations are just right! It looked like my room had been recently renovated, and the pool was great. Great for a business trip. I just wish some kind of Breakfast was included. That would have given it 5 stars!!

Was this review helpful? Yes 3
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 29, 2014

The room was great, the bathroom was all renovated but the cleaning could have been better. On the other hand, the rest of the hotel really needs a refreshement. The pool was awfull, the fitness center was bad ( can we call this a fitness center?) you could clearly see that this place needed renovation when walking in the doorways... More 

Was this review helpful? Yes 4
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Newcastle, Australia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 28, 2014

Eventhough the room was quite large with a comfy bed the overall experience was disappointing. When we initially arrived the Staff were not welcoming and reluctantly helpful. Added to this there was no restaurant open (in the hotel or nearby), the pool was not open because Staff not available and the internet kiosk only had one partially operating computer (no... More 

Was this review helpful? Yes
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Ottawa
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed October 22, 2014

Located just off the highway, within 5min of the largest shopping complex in the city. Within 15min drive of major attractions to the historic quarter. Effort to renovate evident, staff extremely friendly and helpful. I, unfortunately, booked on a weekend with a wedding reception. Although staying on the 4th floor, the music from the party was loud and kept me... More 

Was this review helpful? Yes
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Madam, Sir, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Swanton, Vermont
Level Contributor
6 reviews
2 of 5 stars Reviewed October 21, 2014

Husband and I stayed one night. It is on the outskirts of Quebec City which I would say is worth the extra amount to be near the best part and within walking distance. When we arrived we waited 15 minutes to check in. The room was older, but clean. There is no breakfast and no good places to visit within... More 

Was this review helpful? Yes
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Madam, Sir, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with all our head departments to ensure we handle these types of situations differently... More 

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