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Clarion Hotel

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3125 Hochelaga Boulevard | Sainte-Foy, Quebec City, Quebec G1V 4A8, Canada
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1 room 1 adult
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Clarion Hotel
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292 Reviews from our TripAdvisor Community

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montreal,quebec
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Travel a lot and this place is to be ignored it's plan out horrible we are a big group the rooms are out dated smell warm and dirty we will make the best of it but never again expsially when you can stay at a Hampton or holiday Inn for less with breakfast included

Helpful?
1 Thank antmarc
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear, Thank you for taking the time to comment on TripAdvisor regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

laval
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there for a hockey tournament and I did not like it at all. The place was not renovated in the last 20 years and it smells bad. The location is not great, there is nothing to do around without taking your car. The AC did not work properly in the room and I could not sleep because it... More 

Helpful?
Thank Cinthia G
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Ms. Cinthia, Dear Sir, We would like to thank you for taking to comment on TripAdvisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Montreal, Canada
1 review
1 of 5 stars Reviewed January 3, 2016

Spent 2 nights, including New Year’s Eve. We went with friends and had adjoining rooms. We were 4 adults & 3 children. Check-in was fine. All the staff that we encountered during our stay was courteous and helpful. There was a busload of 18 year olds from Ontario who were there at the same time as us. They were confined... More 

Helpful?
Thank Nora C
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you for taking the time to comment on TripAdvisor about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Travelers are raving about these Quebec City hotels

Canada
1 review
3 of 5 stars Reviewed January 2, 2016

We chose this hotel mainly because it was one of the only places where our family of five could fit in one room. Our room was in the tower. The room was clean and comfortable and we appreciated that there was a fridge in it. The staff were friendly and spoke English well. The only con was that it was... More 

Helpful?
Thank katesco
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Guest, Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Raouf Battikh General Manager More 

Halifax, Canada
1 review
1 of 5 stars Reviewed November 16, 2015

First room was so hot and stuffy on the 10th floor I had to leaving at 3am and find something on the 1st floor. A/C was off for the "season" yet room temperature still hit 30 degrees ~ which is fine until you try to sleep. The folks did help me out without issue. In my new room I immediately... More 

Helpful?
Thank Deo D
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Guest, Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Paris, Canada
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 12, 2015

We stayed in a suite on the 12th floor and it was beautiful. Well appointed and with sufficient storage space for a multi-night stay. Every single staff member we interacted with was over-the-top friendly and courteous. This hotel has a lot going for it but it has a few little shortfalls with dumb little things. For instance, the king size... More 

Helpful?
Thank Sheila020
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Madame, Sir, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management More 

Belleville, Canada
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 30, 2015

I stayed two nights at the Clarion on a business trip to the Quebec City area. I have stayed here many times before and have enjoyed staying here each time. The foyer, hallways and rooms are always fresh, clean and nicely decorated. Rooms are nicely furnished including comfortable beds and clean carpets and are quiet, promoting restful sleep. Front desk... More 

Helpful?
Thank rcp148
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Guest, This was a great way to start a day! Thank you for taking the time to write such a lovely review about your stay with us at the Clarion hotel, it was a pleasure to read. We truly appreciate your kind words regarding the property, staff, rooms, location and amenities. We hope to see you in the near... More 

Toronto, Canada
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed October 3, 2015

Stayed here last week. My room was like brand new! Everything looked and smelled like new, i don't know if they just refurbished the place but everything was in great shape. The rooms were spacious, nicely laid out, the furniture and appliances were good quality, the bed and pillows were very comfortable, the bathroom was spacious and nicely laid out.... More 

Helpful?
1 Thank SeaBreeze777
Raouf B, Manager at Clarion Hotel, responded to this review

Good Morning Thank you so much for your review of our hotel. We appreciate your loyalty . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Raouf BATTIKH General Manager More 

Cambridge, Canada
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 30, 2015

Recently we visited Quebec city, coming in by train, so we decided to stay at the Clarion in the Ste Foy area of Quebec. We were disappointed that there was no shuttle as the hotel is near the airport, so we took a cab from the station - no big deal - and we were able to check in quickly... More 

Helpful?
1 Thank crobinson2014
Raouf B, Manager at Clarion Hotel, responded to this review

Good Morning Mr. Robinson, We would like to thank you for taking the time to comment on TripAdvisor. It's a great way to start my day and it is rewarding for all employees by posting your notes. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a... More 

Sun Prairie, Wisconsin
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 29, 2015

My wife and I stayed for three days. Our room was clean and comfortable. Public areas were also clean. It's located near the main roads to most tourist attractions. French is the language of Quebec and the staff was very helpful with directions and suggestions. We would stay here again.

Helpful?
Thank richard J
Raouf B, Manager at Clarion Hotel, responded to this review

Good Morning Mr. Richard, It was a great pleasure to read good comments concerning your stay with us.. We truly appreciate your kind words regarding the property . Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We hope to see you in the... More 

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