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Hotel ALT Quebec

Certificate of Excellence
3.0 of 5
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1200 Avenue Germain des Pres - Ste-Foy, Quebec City, Quebec G1V 3M7, Canada (Formerly Germain des Prés)
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1 room 1 guest
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246 Reviews from our TripAdvisor Community

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Traveler rating
    129
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    17
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (246)
  • Mar-May only
    (51)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (35)
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my go-to hotel when I stay in Quebec City, which is 5-6 times a year. The rooms are comfortable and the restaurant is excellent. This vist in particular stood out to me because of the excellent customer service I recieved from Catherine in reception. Somehow I left my cell phone at the airport. She was kind enough to... More 

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Montreal, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location for shopping and beautiful, modern room with gorgeous bathroom. But the ventilation kept turning on and off throughout the night every 15 mins or so and it was very loud. We had no control over it and I lost sleep due to it. I mentioned this to the lady at the front desk in the morning but she... More 

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Etienne B, General Manager at Hotel ALT Quebec, responded to this review

Dear KIWIBOYZCAN, I am deeply sorry for the inconvenience the ventilation has caused you during your stay. I wish i would be able to catch up for this unfortunate event. Please contact me directly at hotel before your next trip to Quebec City so i can make sure you live the perfect Alt experience next time! Yours truly, Étienne More 

Cambridge, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

My Husband & I stayed here for part of our honeymoon. The hotel was beautiful, and the room was cozy, clean, and very aesthetically pleasing! The staff was super friendly, specifically, the two gentlemen that worked the night shift at the front desk. We loved chatting with them on our way in and out. We will definitely be staying here... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2015 via mobile

friendly staff, greeted you in and out, made you feel like you are at home, location is not so great, but it doesnt matter if you drive, 10 mins driving to old quebec. room is clean and cozy, will stay again

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Etienne B, General Manager at Hotel ALT Quebec, responded to this review

Dear Jb M, Thank you for your comments! We will be pleased to welcome you back on your next trip to our city! Kinds regards, Étienne More 

Montreal,Qc
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

The rooms are great and confortable. The service was excellent and all of the employe are friendly and helpful. We were there for a meeting but it is a romantic place to go with your btter half or even with the familly I would go back!

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Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

Great place. Beautiful rooms. Professional, friendly and helpful staff. Motorcycle friendly. The rates are very fair for the quality and style of this hotel. This hotel was recommended by new, local friends and I could not possibly be happier with my decision to stay there. I am looking forward to staying at Alt Hotel QE again.

Was this review helpful? Yes 1
Etienne B, General Manager at Hotel ALT Quebec, responded to this review

Dear David M, Thank you for posting your great comment on our property! We hope to welcome you back soon to our hotel. For your information, the Alt chain offers year round flat rates that guarantees you get the same price whenever you come, whether it's during the high-season peak in occupancy or in the low-season period. Kind regards, Étienne More 

Quebec, Canada
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 1, 2015

We had a really great experience at this hotel. The service was top notch and the guy at the front desk was really helpful and polite. Service from all the staff members was top notch. The room looked modern. Clean as expected. The bed was confortable and the room was really quiet. We were located near the elevator and I... More 

Was this review helpful? Yes 1
Etienne B, General Manager at Hotel ALT Quebec, responded to this review

Dear Boubou418, We are glad to hear that you enjoyed your experience at our hotel! For your information, we do offer packages with breakfast or dinner included. You can find them on our web site or request infos on them to our staff when booking over phone. Please let me know if you need any more information! Look forward to... More 

Montreal, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 2, 2015

Wonderful experience as always when visiting the Germain group. Modern and well maintained, staff is friendly and courteous. Comfortable beds, free wi-fi, easily accessible. Great restaurant downstairs: le Bistango.

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

Hotel with a great location, close to shopping district and to University Laval. The staff is simply amazingly nice and helpful. The Restaurant attached to the hotel (Le Bistango) is one of the nicest tables I had a chance to experience in Quebec City for that kind of price range. The only thing missing is a Gym on the premises... More 

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Schroon Lake, New York, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stay at the ALT Quebec every year to break up a 10 hour trip out to the Gaspe. The hotel is easily accessible as you enter the city, located about twenty minutes from the historic section. (A cab ride downtown cost $28). The hotel offers convenient parking adjacent to the entrance, or in a garage below. The adjacent restaurant... More 

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