First off, this hotel is not in downtown or in walking distance. They do provide shuttle to and from the downtown which is about 15 minutes away.
But if your looking to relax and be pampered, this is the place. Wonderful rooms with nice touches like steam showers in room, espresso machines and large flat screen TV. Hard wood and...
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On behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review.
Your kind words will go a long way to validate their hard work and inspire them to continue on in their quest to provide the quality customer service our guest expect and deserve...
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My wife and I regularly go back to Quebec City to visit family, as I grew up in the city. We always stay at Chateau Bonne Entente, which I regard as the best hotel in Quebec City.
The service is extremely attentive and unrivaled anywhere else in the area; they make it a point to learn your name and address...
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On behalf of Alain April, the General Manager, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review. It helps us to keep a higher level of quality.
We look forward to seeing you again.
Pascale Banville
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A great stopover on trip from Ns to Ottawa. Had lobster in a cold pack and hotel put it in their fridge for the nite for us. Reception couldn't have been better. They booked dinner for us. Had a great meal in their restaurant with a wonderful waitress. Her name escapes me but she has 2 kids 1 and 4....
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On behalf of General Manager, Alain April, and the entire team here at the Château Bonne Entente, we would like to thank you for your wonderful review.
We are obsessed with quality and passionate about our work. Making our customers happy is our goal each and every day!
Rest assured that your feedback will be shared with the entire staff....
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We really enjoyed our stay in this well located hotel. Good restaurant. We really appreciated the Shuttle service to old Quebec. Friendly and professional service.
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On behalf of the General Manager and his team, we would like to thank you for your review.
We look forward to seeing you in a near futur. Have a wonderful day.
Pascale Banville
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Located an easy drive 20 minutes from Old Quebec, this quiet hotel was a welcome retreat from the more touristy parts of the city. Our Terzo, contemporary styled room was very spacious and clean. Some of the decor, however, was a little over the top (e.g., oversized, shallow sink and extremely fluffy, soft bed). Each morning a breakfast buffet or...
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very nice hotel, not quite 5 stars however. Our room was very nice, spacious, spotless but with a cracked sink. the grounds were lovely, the pool - super, the spa in serious need of repair. I also think the higher the price the less you get. there is a large parking lot right there , yet they charge $10 per...
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Good morning, thank you very much for this helpful review.
We wanted to let you know that we have spoke with the housekeeper manager and she has confirmed having only one room with a cracked sink. This room is located in the "old" section of the hotel (12 rooms) which will be renovated next year. Otherwise customers have access to...
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Hi, we been to many hotel in the world and all we can say is : We loved the Château Bonne Entente. From the begining till the end of our short w-e trip.
We were in a new section right on your left. The room was great, clean, easy access, but not too much big.
The bed was fantastic !!!...
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Hello, It is always a pleasure to read a great review like yours. Thank you very much for loving the Chateau Bonne Entente. You mentionned that you liked the bed. We wanted to let you know that you can buy it at our Boutique. We look forward to seeing you again. Have a wonderful day.
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This trip was as a getaway after many months commuting from Toronto to Vancouver. The hotel is very nice and comfortable. Monte Cristo is superb, quality and service. Amerispa was the key purpose of the the trip and the day was fantastic. Excellent staff.
My only criticism is that the hallways and common areas of the hotel appear to not...
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Hello, on behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for this great review. Indeed, the hallways of the hotel are not air conditionned because it is unusual here in Quebec that we have a lot of very warm night. We apologized. Normaly, the temperature cools down enough...
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A little out of te way, but a great hotel. Full service, great rooms, with attention to detail. Great restaurant. Overall... perfect for a romantic spa getway ... Or a business stay.
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Good morning, On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day. Pascale Banville
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We experienced impeccable services, including but not limited to:
- A free 20-mins drive from the property to La Tempete golf course
- Helped us to book a rental car (they made the call) + drive us there to pick up the car
- Modern, stylish hotel room at the Terzo section
- Free parking at the hotel
Only drawback...
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Hello, on behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day.
Pascale Banville
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