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All 104 Quebec City hotels

Hotel Le Bonne Entente

4.5 of 5 Hotel   |   3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
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Hotel Le Bonne Entente
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Ranked #30 of 104 Hotels in Quebec City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Michael P
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280 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

We stayed at the Hotel last weekend and it was pure pleasure!. The room was perfect, very nice and cosy. The bathroom was something to see, with a shower that had massaging outlets. The spas was very nice and warm and felt very good even though it was pretty cold outside. The staff at the restaurant was friendly and accomodated... More 

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Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel with friends. Overall our stay was not enjoyable since the rooms were not new and we had lots of noise during night.the only positive pout was breakfast which was great and of course it was expensive.Parking was free and we could find spot easily.We didn't use pool or spa. We talked about rooms and noise... More 

Was this review helpful? Yes
Stephanie T, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your feedback. We would like to inform you that we have different types of rooms, it would have been our pleasure to offer you a newly renovated room. Our employees are the reason for our success, this does not reflect the service we always offer our customers. The Bonne Entente is renowned for the quality... More 

Quebec City, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

Wedding and reception a Hotel Bonne Entente... Hospitality, suite, staff, services, food, nothing but the best I highly recommend the BE Hotel...for weddings, meetings or just a few days of relaxation...will be going back.

Was this review helpful? Yes 1
Stephanie T, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your great feedback and for sharing your experience at Le Bonne Entente with the users of Trip advisor. Positive comments like yours give us the energy to continue our mission which is to provide our customers with service that exceeds their own expectations. We are looking forward to welcoming you again in the near futur... More 

quebec
Top Contributor
78 reviews 78 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 22, 2014

Very friendly and helpful staff,well renovated reception area as well as bar and dining room Access to rooms is in dire need of an upgrade...the reception area is 5 stars access to rooms and rooms are 3 stars at best

Was this review helpful? Yes 1
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for sharing your experience with the users of Trip Advisor. Our awards 5 stars and 4 diamonds are our pride and our employees work hard to achieve one goal: to make the customer experience memorable ! We would also like to inform you that the corridors will be renovated in 2015. Looking forward to welcoming you... More 

Montreal, Canada
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

I stayed at Château Bonne Entente for a business meeting and I was quite impressed with the beautifully designed rooms with the open concept bathroom and the bed was so comfortable! The quality of the food is superior and we had great service from everyone at the hotel. I highly recommend this place for business meetings or for couples.

Was this review helpful? Yes 3
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your great feedback and for sharing your experience at Le Bonne Entente with the users of Trip advisor. I will be extremely pleased to share these comments with our team, she is the reason for our success. Positive comments like yours give us the energy to continue our mission which is to provide our customers... More 

Wichita, Kansas, United States
Senior Contributor
36 reviews 36 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 1, 2014

We booked a stay here for when we planned a cruise leaving Quebec. Enjoyed our stay so much that when our cruise was cancelled, we returned for a night before flying home. Beautiful hotel, comfortable room (loved the shower!) and great food. If we are every back in Quebec we will definitely return.

Was this review helpful? Yes 3
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for sharing your experience at Le Bonne Entente! We are very pleased our facilities and our service met your expectations. We will share your comments with our team. We are truly sorry your cruise was canceled. We hope you had a nice flight home. Thank you again and we look forward to welcoming you... More 

pittsburgh
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 12, 2014

We were checked into this hotel as a result of a cancelled U.S. Airways flight. Thank goodness we did not have to pay for our stay. We did, however, have to pay for taxi to and from hotel and dinner that night. When we checked in, we were advised it was quite a long walk to the room and that... More 

Was this review helpful? Yes 3
Montreal, Québec
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 30, 2014

Hi, Can't understand the negatives reviews..... - Nice big rooms - Great bath - Nice beds - Very nice staff (especially at the restaurant) - Great breakfast buffer We were are a family of 5 and truly enjoyed our stay. We come to Quebec city 3 time a year. This is our new go-to hotel.

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014

We stayed in this hotel in August for a week. This is a good hotel overall clean but i would rate in 3/4 star at maximum. Make sure you stay in the new part of the hotel, as the old rooms are cramped and primitive in amenities. I would have rather stayed in one of the newly constructed Hotels in... More 

Was this review helpful? Yes 1
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. The Bonne Entente hotel is proud to offer an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our service and your comfort. Over the last 3 years, 80% of the rooms and public area... More 

Senior Contributor
25 reviews 25 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

I have stayed at this hotel before but this time was in an older section of the hotel. Overall no complaints but my experience and quality of the room was better in prior visits. We stayed here vs old Quebec City and made the drive with no issues, no more than 20 minutes each way. Overall I would rate the... More 

Was this review helpful? Yes 2
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. The Bonne Entente hotel is proud to offer an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our service and your comfort. Over the last 3 years, 80% of the rooms and public area... More 

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Additional Information about Hotel Le Bonne Entente

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Le Bonne Entente 4.5*
Number of rooms: 159
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Also Known As:
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Hotel Style:
#3 Luxury Hotel in Quebec City
#4 Spa Hotel in Quebec City
#11 Business Hotel in Quebec City
#28 Family Hotel in Quebec City
#30 Romantic Hotel in Quebec City

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