Hotel Le Bonne Entente (Quebec/Quebec City) - Hotel Reviews

Also Known As:: Chateau Bonne Entente Hotel Quebec City; Chateau Bonne Entente Hotel; Chateau Bonne Entente Sainte Foy; Hotel Le Bonne Entente Quebec/Quebec City

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada

Phone Number:

Region: Canada > Quebec > Quebec City

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Luxury Hotels in Quebec City

#11 Romantic Hotels in Quebec City

#19 Business Hotels in Quebec City

#28 Family Hotels in Quebec City

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: The Hotel Le Bonne Entente is an elegant five-star, four-diamond Gastronomic Spa & Golf Resort that allows you to discover Quebec City, close to all major attractions. The resort will enchant you with its gardens, beautifully landscaped, a swimming pool and two jacuzzis open year round. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf, and skiing. Shuttle service from June 23 until September 03. Reservations are strongly recommended. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, EasyToBook, Olotels, Hotwire, Expedia, Cheap Tickets, Venere, Hotels.com and Tingo so you can book your Hotel Le Bonne Entente reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

sinbad66

boucherville,quebec

Senior Contributor

25 reviews

10 hotel reviews

Reviews in 14 cities

19 helpful votes

“Good to be back!”

Reviewed April 2, 2013

This was our fifth visit at the Bonne Entente, but a few years since our previous visit. After reading some of the colder reviews, we were a little apprehensive of the level of service we would receive. However, they offered a great deal that we could just not resist, so we decided to book for two nights during the Easter... More

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Dear Guest, Thank you so much for your wonderful comments! Our greatest pride is without a doubt our staff and the quality of service that we offer. We are thrilled to hear that those standards were met. Thank you to inform us the water temperature problem in the shower. Technical service will fix it! For your next stay, we suggest... More

MontrealCampobasso

Montreal

Senior Reviewer

10 reviews

5 hotel reviews

Reviews in 7 cities

15 helpful votes

“Chateau ! Don't Make Me Laugh”

Reviewed March 28, 2013

Don't let the "Chateau" in the name of this hotel fool you. A Chateau this in not, actually, not even close. It's always about expectations, and in this category, this place was a major disappointment. I'm sure they have a section of the hotel that was upgraded before the Disco era, I just wish someone would have pointed me in... More

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. The Bonne Entente hotel is proud to offer an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our service and your comfort. Over the last 3 years, 80% of the rooms and public area... More

heffe65

40 reviews

13 hotel reviews

Reviews in 16 cities

14 helpful votes

“Wonderful boutique hotel with a great restaurant”

Reviewed November 7, 2012 via mobile

Great hotel. Staff is just super. Rooms are great. Food at the restaurant is top notch and they understand customer service. Highly recommend it if you are in Quebec City. It is convenient distance to airport but quite a way from downtown. You will ned to rent a car.

Was this review helpful? Yes 1

Dear value guest, On behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review. Your comments are a source of motivation for us. We look forward to seeing you soon. More

999Vince

Montreal, Canada

Top Contributor

62 reviews

Reviews in 26 cities

20 helpful votes

“Great gateway!”

Reviewed October 21, 2012

Great hotel to have a gateway without kids close to the old-Qc. We had one of the cocooning room with a great and nice whirlpool bath. We started with a drink at the MC Lounge, very coosy. We ate at the Monte Cristo restaurant, 4 diamonds from CAA-AAA and worth it. Great service, great atmosphere and excellent cuisine from the... More

Good afternoon, on behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We look forward to seeing you soon. More

LVZubieta

Reviewer

5 reviews

3 hotel reviews

Reviews in 4 cities

6 helpful votes

“Not so high class hotel...”

Reviewed October 10, 2012

Great lobby, fantastic service, but they do charge for the parking 10$ per day... even if you are out in the burbs! Great restaurants with great service, but the hallways are old and the deco should be better, the room was poorly decorated with not enough storage for clothes, horrible shower and no flat tv. They offer a free shuttle... More

ArtColorado

Colorado Springs, Colorado

63 reviews

16 hotel reviews

Reviews in 29 cities

44 helpful votes

“NOT a 5-star!”

If you visit the website for Chateau Bonne Entente, any view that shows a TV shows a large flat screen. We had a CRT with a smaller screen. The pictures that show a coffee machine show an espresso machine. We had an older, regular coffee machine. The “carpet” in our room was what I can most closely describe as “burlap”—a... More

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See 12 more reviews by ArtColorado for Quebec City

Dear value guest, We pride ourselves in offering an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our 5 stars service. We are very sorry that the room you originally reserved for your 5 days stay didn’t reach your expectations. It was a real pleasure to receive you in... More

Danthemannad

72 reviews

31 hotel reviews

Reviews in 17 cities

33 helpful votes

“A place worth to try...great experience!”

Reviewed September 21, 2012 via mobile

This 5 star hotel is a must to experience. Very nice atmosphere inside and outside. Was there for business and leisure at the same time. Had a chance to try the Amerispa and the personel were really welcoming. Very great therapeutist. From the reception to the check-out, it was great. Great restaurant, great meeting rooms for convention. Would recommend this... More

See 18 more reviews by Danthemannad for Quebec City

Dear Guest, We sincerely thank you for your great comments. The quality of our staff is what makes the difference between a nice stay and a great experience. They are truly our greatest pride ! We have very high standards and we are thrilled to know that they were met. Your recommandation regarding the regular business rooms is duly noted... More

hbdingle

Calgary, Canada

7 reviews

Reviews in 5 cities

3 helpful votes

“Great for Travellers”

Reviewed September 15, 2012

This hotel is best for persons with a vehicle and wanting proximity to major highways. Historic Old Québec is a 1/2 hour drive. Our Urbania Suite was clean, comfortable and well appointed. Service from all staff members was excellent. The onsite restaurant has a limited menu - good but without the option for simple fare. We especially appreciate the fact... More

Dear Guest, Thank you so much for your wonderful comments! Our greatest pride is without a doubt our staff and the quality of service that we offer. We are thrilled to hear that those standards were met. Due to a series of road blocks currently occuring throughout the city, the usual 15-minute drive the Old-Québec takes a bit longer. We... More

Mdecker17

Contributor

16 reviews

4 hotel reviews

Reviews in 6 cities

7 helpful votes

“Not a bad place!”

Reviewed September 13, 2012

Overall, the room was very nice. I am not sure if I can say this is a 5 star hotel. The hallways were quite dark however the customer service was great. The only disappointment is there shuttle service. They say they have shuttle service daily however it has very odd hours. We were there on the Labour Day weekend and... More

See 5 more reviews by Mdecker17 for Quebec City

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. We are glad to hear you appreciated our overall installations and that the service offered by our staff member was up to our very high standards. Regarding the shuttle service, we do offer daily service starting at 10 am till 8:30 pm, from June 24th... More

Yves R

Terrebonne, Canada

1 review

2 helpful votes

“Be ready to cash out money!!!”

Reviewed September 4, 2012

Installations are great. Personnal very courtious and pleasant. The problem is the overall attitude of " now that we have you, you'll pay." They put 100$ pending on your credit card. They charge 10$ for parking: Come on, you guys are in the suburbs. The room is setted up like a convenience store; Not even a free bottle of water.... More

Was this review helpful? Yes 2

Bonjour Yves R., We first want to thank you for your review: we are glad to hear that you appreciated our overall installations and that the service you received was up to our very high standards. In regards to the amount that was put on hold on your credit card, just like most hotels we do a pre-authorisation upon check-in,... More

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Hotel Le Bonne Entente, Quebec/Quebec City

Hotel Le Bonne Entente

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