I had heard a lot about this hotel, so my expectations were very high. Unfortunately, a couple of incidents happened which make me doubt that this is a 5 star hotel.
First, the location is not very good. It is situated in a residential area, far from most major tourist sites. Second, some of the rooms were very modern and...
More
This was my first stay at this hotel. I usually stay at the hilton downtown, but my last several hilton experiences have been terrible, so I thought I would follow the suggestion of colleagues and try this hotel.
What a great experience. From checking in where I was treated very nicely by the gentleman checking me in and even suggesting...
More
Good afternoon, on behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. If you stay often in Quebec, we have a corporate program name Plume d'Or, do not hesitate to call me to have...
More
I have stayed at this hotel about 10-15 times in the last few years. I am a District manager and I have tried so many different hotels for work. I would say at least over 50 different one. Chateau Bonne Entente has been the best hotel I have stayed at! This is quite an achievement. I always use this hotel...
More
Thank you so much for your nice comments that I will gladly share with our colleagues.
To get the Plume d'Or status, you need to fill out a form. Did someone give it to you at the front desk when you checked out? If not, would you mind calling me at 1 800 230-7530, it will be my pleasure to...
More
The Château Bonne Entente is my favorite hotel in Quebec City. I've been there for business reasons and as a love's escapade and every times I've been delighted. The price is a little above the market price in the Quebec city area but it worth it completely. The restaurants are serving meals that meet the highest standards and the staff...
More
On behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review.
Your kind words will go a long way to validate their hard work and inspire them to continue on in their quest to provide the quality customer service our guest expect and deserve...
More
We have stayed at the Chateau Bonne Entente about 16 times since August 2010. The last time was January 2012. We absolutely love this hotel. We have stayed there in the summer and the winter. The staff are extremely pleasant and accommodating. The rooms are spacious and have everything you could ask for. The grounds are absolutely beautiful and well...
More
On behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review. Your kind words will go a long way to validate their hard work and inspire them to continue on in their quest to provide the quality customer service our guest expect and deserve....
More
Second year in a row staying here in an Urbania suite, kind of their boutique/suite hotel within the hotel. Perfect for ou needs. 4 of us with kids and the expensive room gives us enough space. Also nice that the bedroom as a king for the parents and a double for the kids. Room design is modern and tasteful, and...
More
Good morning, On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. Be assure that a follow-up was done as soon we received your comment about the replenish of the dishes in the Living Rouge. We...
More
This was possibly the worst stay I have ever had at any hotel in the world. The room I was given was right at the top of the stairs where much of the traffic passes by. With paper thin walls, it was not very pleasant to get woken up several times by people going down the hallway or kids running...
More
Our group ended our cruise by spending one night in Quebec City at this hotel. It was about 8 miles out of the old town, but three malls within 5 minutes from it that the hotel provides a ride to. The hotel grounds were very beautiful with lots of water features. The inside was nice with a bar and and...
More
On behalf of the General Manager, Alain April, and the entire team of the Chateau Bonne Entente, we would like to thank you for this wonderful review.
Your kind words will go a long way to validate their hard work and inspire them to continue on in their quest to provide the quality customer service our guest expect and deserve....
More
This hotel is a class act. Not in the old town, but fantastic rooms, service and breakfast. I will only be staying here moving forward, as I go to QC about 3 times a year. Internet included and breakfast too for our corporate rate. Very friendly and helpful staff
More
Everything positive about this hotel has been said in the other reviews, so I will just add that if you appreciate good service (something that seems to be going the way of the dodo bird), this is the place you want to go. My only quibble with one of the other reviews is that downtown "is about 15 minutes away."...
More
If you own or manage Chateau Bonne Entente, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
450 Reviews
945 Reviews
304 Reviews
