I'm a Delta Privilege Platinum + member, and unfortunately this is the worst stay at any Delta Hotels I have stayed at, and beside Winnipeg and Trois-Riviere location, I have stayed at all other properties. First at time of reservation they didn't tell me regarding the extensive renovations going on at that property, that the pool was closed. On top...
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Thank you,
I will begin with my sincerest apologies for the situation that occurred during your stay at the Delta Québec. I would like to assure you that starting renovation is not a recurring situation in our establishment. Your critic was eye-opening on a light mishandle in our procedures that was changed in the moment we received your constructive comment....
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|Great staff especially in the Club Lounge. Club has great food breakfast/evenings but cash/honor bar for Alcohol when open. Excellent food at the restaurant or room service. Rooms a bit weathered but typical for older downtown hotels. King Club room a bit small but adequate w/ a nice sized bath. Rooms & common areas very clean. In room A/C units...
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Good day,
We would like to thank you for your personal view of your stay at the Delta Québec. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time. It was a pleasure to be your host...
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First of all, here's a tip for Delta hotels: subscribe to the privilege program. It will give you free Internet in the room and some perks if you plan to stay in any of the chain's hotel. Best of all: it's free.
The Delta Quebec is probably the best Delta I have stayed at. I go to Quebec city every...
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Good day,
First of all, I would like to personally thank you for the time you took for the comments you wrote about your stay at the Delta Québec. Be sure that your comments have been sent forward to the leadership team of the hotel and will be taken into consideration. Your opinion is important for our establishment and provides...
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I stayed at this hotel this past weekend and it was alright. I had paid $233 for the room, which did not include the parking which was an additional $24 for 24 hours. The location of the hotel was ok. It was right between old Quebec City where the shops are and where the trendy restaurants are. The room was...
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Good day,
We thank you for the time taken to bring to us this situation. We would like to apologize for the situation that happened during your stay in the Delta Québec, however, I would like to answer some misunderstands. Our hotel is shared with governmental offices, but we occupy the first twelve (12) levels of the building which we...
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The location was great and staff was very friendly, probably the friendliest I have ever encountered. My room left a bit to be desired - view was nice but the room was very dated. I had hoped I would get one of the renovated rooms since I had a Delta privilege card but no luck on that front. It looked...
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Good day,
First of all, I would like to personally thank you for the time you took for the comments you wrote about your stay at the Delta Québec. Be sure that your comments have been sent forward to the leadership team of the hotel and will be taken into consideration. Your opinion is important for our establishment and provides...
More
This hotel is typical of a 4 star chain hotel. The check-in area is formal. The rooms are well appointed and the beds are comfortable. The parking is expensive and there is no breakfast. The hotel is very tall. The front desk is on the third floor. If you have luggage, avoid the escalators and take an elevator to the...
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Good day
We wish to thank you for taking the time to complete your comment following your recent stay at the Delta Québec. Please rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services. I can...
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We made the trip during the Christmas break of 2011. We called the hotel in advance of the arrival and asked them if they could upgrade us, and they did, to a room with a great view of Quebec city.
I had booked it through expedia for about $ 70 a night, and while I could have got cheaper hotels,...
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Good day,
We wish to thank you for taking the time to complete your comment following your stay at the Delta Québec during the Xmas. Please rest assured that your comments have been taken into consideration. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services....
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(August 2011) The Delta Hotel is a great value in a very romantic (but pricey) city. For the value, the Delta was fantastic. I found it to be much lower in price than others close by. This is not a luxury hotel, but we found it a perfect spot from which to explore everything. I would mention that when I...
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Good day,
We would like to thank you for your personal view of your stay at the Delta Québec. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time. It was a pleasure to be your host...
More
very nice hotel, looks like they are going to make a upgrade coming up in 2012. pet friendly for a very good price,nice breakfast buffet and very close to old quebec 5 min walk.
thanks to a manager of the hotel on duty on the 28/12/2012 i had my money back for a check out 1 day before,this was not...
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Good day,
First of all, I would like to personally thank you for the time you took for the comments you wrote about your stay at the Delta Québec. Be sure that your comments have been sent forward to the leadership team of the hotel and will be taken into consideration. Your opinion is important for our establishment and provides...
More
I really want to give this hotel a rating of at least 4/5. Unfortunately, this is a hotel where several rooms are in a significant need of renewal. The good news is that starting this January, this hotel is expected to embark in a significant redesign project, including entirely revamped rooms (pictures suggest a more European look and feel). The...
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Reviewed May 7, 2008
Good day,
Thank you for the time you have given us to let us know how you felt in your stay in our property, the Delta Québec. We are deeply sorry for what happened during your stay. Your constructive comment helps us to improve the quality of our product and services, as we are going through the situation to avoid...
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