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BEST WESTERN PLUS City Centre/Centre-Ville

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330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
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1 room 1 guest
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BEST WESTERN PLUS City Centre\/Centre-Ville
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823 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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    (140)
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Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had a comfortable stay here and the location was good for eating and seeing the sites with the city tour bus stopping near by. Only problem was noise, not from construction from across the street which we could hardly hear in the room. Our room was on the ground floor near reception, so there was a little noisy from... More 

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Ontario
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Would give 3.5 if possible. Room was large. Beds were comfy. Was walking distance to old quebec city. Staff were quite helpful. Rooms are getting a but tired and the ice machine leaked on our hallway. Had to move for our second - last minute add on - night as it was booked solid. Getting a bit tired of overpriced... More 

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Philadelphia, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Big room, comfortable beds, quite, luxurious amenities. good location for city and business center; Long uphill walk to the main tourist attraction - the old city. $ 24 for a daily parking. Noisy construction site out side, right at the front door. Always busy, crowded and tight lobby and reception area.

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Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. Your feedback is very much appreciated as we take this information in consideration to analyze our performance and, eventually, take measures to recreate an enjoyable experience for each of our guests. We... More 

Brandon, Mississippi
Level Contributor
133 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was very nice. It looked newly decorated, in walking distance to interesting places and areas, and felt very safe. When we checked in, we found we had been upgraded which was a very pleasant surprise. Alexander at the front dest was fantastic. The entire staff would answer questions and all were knowledgable about the area. Housekeeping was very... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated as pleasing guests is our #1 goal! I am very happy to read that you enjoyed our helpful and friendly... More 

ottawa
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pros: Great place for the price... within walking distance of the Old Part (15 minutes). Straight up the hill and you are at the Parliament building, and 10 minutes the other way takes you to the market stands at the port! Clean rooms and very comfy beds. The valet service and doormen were fantastic, very polite and helpful! Cons: Not... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great comments concerning your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated as we take this information in consideration to analyze our performance and, eventually, take measures to recreate an enjoyable experience for each of our guests. Your contribution helps us to always get further in outstanding service... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The hotel decor is lovely, great room, the staff is very friendly, and the location is perfect (close to Old Quebec and lots of good stores/restaurants in walking distance). I would highly recommend upgrading to the Business/Executive room if you're looking for some privacy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most generous review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. Indeed, our strategic location offers our guest a prime location to visit the Old Quebec City, as well as the Nouvo St-Roch district, the Old Port and even more. We are... More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 3 nights at this location and loved our stay. Our rooms were comfortable and spacious. The staff was helpfull they even had a little brochure with their personal tips. There is a practical coffee shop downstairs for early birds. We walked to the old section of town 20-30 minutes.

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this most generous review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your satisfaction with other fellow travellers. It is always gratifying to know that our performance was effective and appreciated. It is a true a pleasure to read that you notice the passion... More 

Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked here for one night through Hotwire and were a little apprehensive, however this place is great. We had a room overlooking the lobby, it's clean and has all the amenities one needs. Antoine at the front desk was very good at pointing us to great restaurants and activities in the city.

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for this very positive review on your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. Your feedback is appreciated and it is a pleasure to read you were “pleasantly surprised” by our property. Indeed, our dedicated staff, like Antoine, is always willing to suggest... More 

Burlington, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

The friendly staff at the Best Western made our stay comfortable Thank you to Alexander and Angie at the front desk for their suggestions in places to see and restaurants to visit The valet young men were very helpful parking our car and assisting us with our luggage. 😊

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this most generous review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your satisfaction with other fellow travellers. It is always gratifying to know that our performance was effective. Indeed, we have been a 100% non-smoking hotel since 2008 and we improve our green... More 

Toronto, Canada
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time I've been to Quebec City and my second visit to this hotel - my friends and I continue to be impressed with how great this hotel is! Friendly staff, beautifully spacious rooms; great pool and jacuzzi - love it all! It is a 15 minute walk to Old Town Quebec, just enough to walk off... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this most generous review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your satisfaction with other fellow travellers. It is always gratifying to know that our performance was effective and we appreciate your loyalty to our hotel. We are happy that you keep coming... More 

Hotel Review Summarization

What travelers say

  • Valet parking(15)
  • Hotel staff(6)
  • Very good(4)
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Double Queen Business Room (31)
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Double Queen Business Room with Sofa Bed (33)
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Executive King Room (36)
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King Business Room (31)
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