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All 102 Quebec City hotels

BEST WESTERN PLUS City Centre/Centre-Ville

3.0 of 5 Hotel   |   330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
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Ranked #40 of 102 hotels in Quebec City
A recent review
3 of 5 stars reviewed 4 days ago
LadyWhy Toronto, Canada
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583 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Toronto, Canada
Top Contributor
61 reviews 61 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for one night while visiting Quebec. First thing we realized, parking is expensive. So just park on the street instead. Staff is nice and smiley. Got us check in and later checked out very quickly. The rooms are spacious, but carpet in need of proper cleaning as it was stained. Beds are comfy and... More

Was this review helpful? Yes
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you very much for your comments concerning your recent stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them since it is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. We totally understand that our... More

Great Neck, New York, United States
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was fairly clean, but on the second day they left us without any soaps or toiletries, the pool is nice but very small, and the WIFI is terrible, so if you need internet i'd bring a mifi. Bottom line is good hotel for the price with a bar and restaurant too, but terrible wifi

Was this review helpful? Yes
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Good Day, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am very glad to read that you enjoyed our clean and welcoming rooms, restaurant, coffee shops and our greatest proud, out great staff members! We understand the importance of an access... More

Coquitlam, Bc
Contributor
19 reviews 19 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Chose this hotel for the fact that it was Best Western and have stayed with them numerous times and had gift cards. The location was reasonable as there was restaurants nearby and not that far from old Quebec. Yes, it is a walk up hill but if you plan ahead there are routes that are not as steep and do... More

Was this review helpful? Yes 1
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your great review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. It is always gratifying to know that our performance was effective and appreciated. I am particularly happy to hear that you appreciated our great rooms. We are continuously improving our level performance... More

Calgary, Canada
Top Contributor
56 reviews 56 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nothing particularly special about the hotel but it does everything well - comfortable beds, well appointed rooms, friendly staff. Its a bit of a walk to Old Quebec (15 minutes) but that didn't really bother us. We did appreciate that we were able to check out some of the area around the hotel - something we would have never done... More

Was this review helpful? Yes
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and... More

Daytona Beach, Florida
Top Contributor
72 reviews 72 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 1 week ago

I was considering staying at this hotel. I like Best Westerns and have had good experiences in the past with them. This hotel is not only farther than the description made it seem, but the walk is all uphill. We spent $20 more per day and stayed in the old town area. It was well worth it. Quebec City is... More

Was this review helpful? Yes 1
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am glad that you mentioned we are not located in the Old Quebec. In fact, according to Google Maps, the walk to reach the walls of the old city is 1.3 kilometers... More

Israel
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Polite and efficient staff, very clean, coffee house in the hotel (gives 10% off for guests) is a very nice addition in the mornings. Nothing too fancy. Location is OK but note that it's steep climb to the city center so you should probably use the 801 bus (which is very fast, frequent and comfortable).

Was this review helpful? Yes
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it... More

Bedford, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was annoyed with myself for not checking the location better as it was definitely not my definition of centre ville being about 15 mins walk from Old Quebec. The room had a weird arrangement looking over the inside of the hotel so you had no view of the street. Free Wi-Fi though and I suppose we saw part of... More

Was this review helpful? Yes
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is true that we are not located in the Old Quebec City, since Quebec City districts are spread between the upper and the lower part of Downtown. In fact the center of... More

Mystic, Connecticut
Top Contributor
55 reviews 55 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a hotel more modest in price that will still afford you to be close enough to walk to Old Quebec, this is the right choice. Beware that the walk to Old Town is all uphill, however, and although only 15 minutes or so, it can be grueling for an older couple like ourselves! Still it... More

Was this review helpful? Yes 1
Genevieve_Hebert, Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center Quebec. It is true the Old City is a short uphill walk (15 minutes) away but here is a tip: There is a free elevator at the end of de la Couronne Street so... More

Naxxar, Malta
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

9 nights at the Best Western in Quebec City are too much. It's loaded with families and children, rooms are not too big and the air-conditioner is too loud - at least the one we had in room 530 was like a truck! It's a pity. Could have been nicer cause the location is great and we simple loved the... More

Was this review helpful? Yes
Genevieve_Hebert, Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your recent stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them and hope you will accept my apologies for any inconvenience you experienced. Service, cleanliness and quality are our biggest priority, so when a breakdown occurs, as in your situation, we are very... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On first glance we were skeptical. The hotel is situated across from the bus station which while making for some interesting people watching also makes for some smelly & less than stellar views. Inside though the hotel is beautifully maintained & modern. The rooms are large and clean. The valet was very helpful and friendly.

Was this review helpful? Yes
Genevieve_Hebert, Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western City Centre Quebec. I appreciate that you took the time to share your experience with Tripadvisor readers. I am very disappointed you did not like our area. Our sector, the Nouvo St-Roch, is a new tourist destination born in dynamic sector of the capital, on the sidelines... More

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Additional Information about BEST WESTERN PLUS City Centre/Centre-Ville

Address: 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS City Centre/Centre-Ville 3*
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Also Known As:
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Quebec City #33 Family Hotel in Quebec City #39 Romantic Hotel in Quebec City
Hotel Class
Official Description (provided by the hotel)
Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located 0.5 kilometers from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City. ... more   less 
Number of rooms
177

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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