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BEST WESTERN PLUS City Centre/Centre-Ville

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330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
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BEST WESTERN PLUS City Centre/Centre-Ville
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BEST WESTERN PLUS City Centre/Centre-Ville
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725 Reviews from our TripAdvisor Community

Traveler rating
    188
    358
    128
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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montreal
Top Contributor
62 reviews 62 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friendly front desk. Warm welcome. Beautiful room! Very comfy bed and pillows! Very clean! Would go again. Can't speak about walking distances,mwe had a car. Parking was a little steep, $24.00 but to be expected as you're in the city. Very handy, though.

Was this review helpful? Yes 2
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most generous review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. I am especially happy to hear that you appreciated most of our products and services. Comfort, Cleanliness and service are our top priorities and when we receive comments such as yours... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is located just outside of the busy "downtown" Quebec City. It was about 15-20 minutes walk (UP HILL!) to the big attraction area. The hotel clerks were wonderful! Everyone was so sweet and spoke great English. The buffet breakfast was only okay. It was a nice restaurant feeling, good choice of food, but it was a typical buffet.... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. Being responsible for quality product assurance and guest service for the hotel, I must say that reading that our property provided you an “Amazing service. Very clean room. Great location” is... More 

Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff are very warm, welcoming and helpful! I must mention Tracy of the front desk, was of great help and would always give good recommendations with a smile. We requested a "quiet" room as we were traveling with my son with autism, and we were graciously given that. The room was of a good size (had 2 queensized, very comfy... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most generous review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. I am especially happy to hear that you appreciated our dedicated, efficient and multilingual staff members like Tracy. We strive to ensure that our staff always takes time to interact with... More 

victoria, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The only thing difficult was walking so far in early morning and late evening with pet. An enclosed gravel corner close by just for doggy 'do' would be helpful. GREAT doggy bag dispenser for leash as gift! Still using it.

Review collected in partnership with Best Western

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to share your thoughts with the tripadvisor community. As a pet friendly hotel, we are glad that you enjoyed our doggie welcome kit that includes some waste pick-up bags dispenser filled with bags and baked cookie... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We went here for the May long weekend (a couple of friends) and originally we wanted to reserve something historic in the old town, but they were way overpriced for the holiday, so we found a great deal on this place on priceline! The hotel is in very good condition and has both a pool and jacuzzi (great after a... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great, positive and most complete review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. Being responsible for quality product assurance and guest service for the hotel, I must say that reading that our “staff are amazing” is the most fantastic feeling.... More 

Ottawa, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean, comfortable and great customer service. Centrally located within 1km of wall. Walk is mostly uphill - if you stay here be prepared to walk a lot and enjoy it. We did. It's less touristy and surrounded by great pubs and restaurants. We did not use the $24 a day valet parking. We parked 2 blocks away at... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center Quebec. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to always improve ourselves and create enjoyable experiences for each of our guests.... More 

Greater Canberra, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location, close to the old town and only a block away from the up-comming area of St Joseph street. It's true that the (15mim) walk is all up hill from the hotel, but it's not too difficult for anyone of average fitness, just take your time if it gets a bit hard. The hotel... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this most complete review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your experience with the tripadvisor community. I am glad that you highlighted various interesting topics. Your feedback is very much appreciated and I can assure you that we use this information to... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked here because the price was good. Sometimes you end up in bad places when looking for a good deal. Not so here. Clean rooms, comfortable. Free Wifi. Staff was great, friendly and helpful. Good location to explore Quebec City. Parking is not free, not in old Quebec. But I don't think you can beat the price. Plenty of... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this complete review about your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I am glad you benefit from a very good deal when booking... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This place is truly pet friendly! A little treat bag, a map of nearby green spaces and some poo bags! So sweet of them. The hotel is beautiful, the room was clean and spacious. The shower was tremendous! We got room service, not so good. Parking was $26 valet or fend for yourself, ugh. I hate valet but worse not... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this positive review following your stay at the Best Western Plus City Centre Quebec. I am grateful that you took the time to post them. It is a true a pleasure to read that you appreciated our pet friendly service. Indeed, we accept pet weighing less than 80 pounds / 36 Kilos (excluding exotic animals) for... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2015

My search tool to find hotels since a few months has been tripadvisor. That's why me and my boyfriend have chosen Best Western Plus to stay in Quebec. Staff were really prepared to speak both french and english (one of them even spoke spanish and portuguese!) and give tips about the region. They were very friendly and supportive. About the... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most generous review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. I am especially happy to hear that you appreciated our dedicated, efficient and multilingual staff members. We strive to ensure that our staff always takes time to interact with guests by... More 

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