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BEST WESTERN PLUS City Centre/Centre-Ville

3.0 of 5 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
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BEST WESTERN PLUS City Centre/Centre-Ville
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BEST WESTERN PLUS City Centre/Centre-Ville
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673 reviews from our community

Traveler rating
    171
    334
    121
    35
    12
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166
256
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beirut, Lebanon
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very conveniently located. Huge room space. Great shower. Incredibly friendly staff. My only remark would be about the heating in the room. It could use a bit of a renovation. It was a bit too loud. Otherwise, it was a very nice weekend stay. I would certainly stay there again for my next visit.

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. I am glad you enjoyed our “incredibly friendly staff” as well as most of our services. It is with great pleasure that your comments are shared with the entire team. Concerning your... More 

Montreal
1 review
2 of 5 stars Reviewed 1 week ago

Besides the amazing memory foam bed and the service i didn't like my stay. The heater is the oldest I have ever seen. Very Noisy and suffocating in the room knowing how cold it gets in qc. I woke up with a horrible headache so decided to try the jacuzzi... There was so much bleach that the vaps got my... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your recent stay at the Best Western Plus City Centre Quebec. I am disappointed we failed to give you the fine accommodations and services that you were expecting and that you came back home sick. I am certainly not a physician, however, after reading your comments, I wonder if you might be suffering... More 

Brooklyn, New York
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were really not expecting much from this place, given that we had pricelined it, but it ended up being a great hotel. The room was clean and had a gigantic shower. The gym was small but not bad. The staff was very nice, and there was a cafe downstairs, which was very convenient. It's a bit of a walk... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review about your recent stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share it on tripadvisor. I am passing on your comments to the entire team, knowing that it will serve as an inspiration to our staff to continue their efforts in providing the best... More 

Ottawa, Canada
Top Contributor
74 reviews 74 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this the fourth time we stays there. This time with our two adult children. We had booked two rooms through Priceline for a very good price. When we called to ask that one be with two beds we were offered to upgrade the room for CAD10 per day. We eneded up with two very spacious communicating room; the largest with... More 

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Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review on your latest stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. I am glad that you highlighted various interesting topics. I am glad you enjoyed our location. Since 2000, 400 million dollars have been invested in our neighborhood, a new tourist... More 

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 21, 2014

Hotel with lots of polite staff. They spoke English very well. I wanted a room that was never in contact with a pet but my request was brushed off, she told me if you have a problem just to come back to reception. Antihistamine fixed the problem and my kids nose will be blocked for few days after. The location... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most complete review concerning your stay at the Best Western Plus City Centre Quebec. Your comments covers various subjects and I will try my best to answer as diligently as possible. I am glad you enjoyed our “polite staff” and our location. In fact, we are located downtown Quebec City, in the Nouvo St-Roch district... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 7, 2014

This hotel provides a great value for the price asked. The St-Roch neighbourhood contains a lot of bars and restaurants and the development sector is still in progress. The hotel is strategically located in St-Roch; moreover, it is easy to reach Old Quebec of Grande-Allée Street. The service provided by the staff is courteous, devoted and diligent. The cleanliness is... More 

Was this review helpful? Yes 2
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post such positive and useful comments concerning your latest stay with us at the Best Western Plus City Center. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. Since... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2014

The room was spacious and clean, with a pretty large bathroom. We liked the selection of Van Houtte coffee in the room too. The bed is super large and comfortable for sleeping. The location is probably the only disadvantage of this hotel - beware that it is not exactly a "City Centre" one, despite the name. To go anywhere, prepare... More 

Was this review helpful? Yes 2
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most complete review about your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. I am glad you enjoyed a "good sleep"!. Concerning our location, I would like to specify that according to google map, the walk to reach the walls of the old... More 

Winterport, Maine
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

Being from Maine, when I think of the Best Western, I don't think of plush bedding, a coffee shop with over 20 different kinds of coffees, and valet service. Maybe I don't visit enough Best Westerns, but this location far surpassed my expectations for what I believed Best Westerns to be. The location itself, while far from Old Quebec City,... More 

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to share it. I am glad that you enjoyed our hotel. Actually, each Best Western branded hotel is independently owned and operated so facilities may vary from one to the other. A good thing to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Recently shared a room with three friends, on a large group trip to Quebec. It was clean, pretty spacious, and the bed and bedding was very comfortable. The bathroom, was also large and accommodated four females. The staff was ok, always helping with the language barrier, and information about where to eat, where to go, etc. One turn off was... More 

Was this review helpful? Yes 1
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them online. I am glad you understand the necessity of having constant security agents in the hallways while we are exceptionally hosting a large group of young skiers like yours. We have... More 

Ottawa
Contributor
15 reviews 15 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 23, 2014

I loved this hotel. It doesn't look like much from the outside and the decor inside may be a tad dated, but the staff is amazing and the rooms are extremely comfortable. Everything was very clean, you get a gift bag complete with snacks and maps at check-in and you're well located in the bustling St-Roch neighborhood.

Was this review helpful? Yes
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. I am glad you loved it! Concerning your comments on our decor, I would like to specify that even if we continually renew our decor, facilities and services, our style is rather... More 

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Additional Information about BEST WESTERN PLUS City Centre/Centre-Ville

Address: 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS City Centre/Centre-Ville 3*
Number of rooms: 177
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Also Known As:
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Hotel Style:
#31 Business Hotel in Quebec City
#35 Family Hotel in Quebec City
#41 Romantic Hotel in Quebec City

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