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BEST WESTERN PLUS City Centre/Centre-Ville

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330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
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1 room 1 adult
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955 Reviews from our TripAdvisor Community

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quebec, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Exceptional staff! We were even asked if we wanted to have them use French so we could practice while we were there! So helpful! Unfortunately there is no free breakfast and you have to pay for parking, so not as cheap as it might look originally.

Review collected in partnership with Best Western

Helpful?
Thank Kathleen C
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. It is always gratifying to know that our performance was effective and appreciated. I am especially happy to read that you appreciated our “exceptional staff”! We strive to ensure that our staff always takes time to interact with guests by suggesting activities, recommending... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We visited Quebec during Winter Carnaval and stayed at Best Western Plus on the recommendations of friends. The hotel was great. The room was nice and large and had a fantastic shower (5'x5'). Hotel was convenient to VIA Train station. As we are "walkers", the hotel was not in/beside the Old Town, but a short 15 minute walk and you... More 

Review collected in partnership with Best Western

Helpful?
Thank Ken H
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post such a positive review. We are glad you enjoyed your executive room as well as our prime location. Indeed, whether you are here for a romantic getaway, a family escape or a business... More 

NH
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel a couple of times. The bed was very uncomfortable and felt like I was sleeping on a foam mattress laid across a board. When staying at a Best Western Plus I expect to have breakfast included in rates. On check in I was advised that on check in that Best Westerns in Canada do... More 

Review collected in partnership with Best Western

Helpful?
Thank Skytamer
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. Your business is very important to us and we value your feedback. By telling us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are sorry to read that you were... More 

Chateauguay, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were welcomed to the hotel and given help finding our way to the Winter Carnival, which was the purpose of the trip. Advice on local restaurants was offered as well. The room was very spacious and quiet, with all amenities in good working order. The attached restaurant served excellent breakfasts at reasonable prices. All employees we interacted with or... More 

Review collected in partnership with Best Western

Helpful?
Thank Ronald M
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments on your stay at the Best Western Plus City Centre Quebec. I look forward to share your review to all the team knowing that it will encourage our employees to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. Indeed, Winter Carnival and Spring Break brings a... More 

Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We went there for one night and we enjoyed it so much that we have decided to stay a second night. The reason we decide to stay there again is the hotel have a package that you can buy to go village valcartier and also in their package they give you 50$ discount at the restaurant they have at the... More 

Helpful?
Thank HarveyB2
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great comments concerning your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated and we are glad you enjoyed so much you first night that you decided to extend for one more night! We hope you had fun at the Valcartier Vacation Village! Your contribution helps us to always... More 

Quebec, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant staff, the whole process was fast and well done. Clean room. Very satisfied. We were going to a show at the Centre Videotron and we were happy to see that it was very close, only had to walk a bit, but it's worth it. A charming place, really.

Review collected in partnership with Best Western

Helpful?
Thank Marc-Andre B
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this such positive comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share them on tripadvisor. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our... More 

Montreal, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel, perfectly located in the downtown area. The hotel is large, comfortable and very clean. Parking is a bit of a problem, but the valet service is excellent. If you want a great hotel downtown, near all of the city nightlife, this is the hotel to stay at

Review collected in partnership with Best Western

Helpful?
Thank James O
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your positive review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your experience with Tripadvisor readers. I am happy to read that you enjoyed your stay with us and the prefect score is very generous. Service, comfort and cleanliness are our top priorities so... More 

Bathurst, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All staff, restaurant, front desk, valet service staff were equally friendly, professional and polite. The easy checkout is very efficient by receiving the checkout by email.Thank you for another great stay.

Review collected in partnership with Best Western

Helpful?
Thank Paul Alcia T
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your review about your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it and share your experience with other booking.com users. Since the service is our first priority, we are continuously improving our level of performance to offer our customers the best experience as possible. Whether... More 

Halifax, NS Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights, myself and 3 girlfriends, traveling from Montreal back to NS. The hotel is within walking distance to old Quebec, about 15-20 minutes or so. When we first arrived to the hotel our room had a "wet dog" smell in it... we went down to the front desk and they switched us right... More 

Helpful?
Thank tobi234
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. Your business is very important to us and we value your feedback. By telling us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am sorry you were inconvenience by a... More 

Dundas, Canada
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a last-minute place to stay in Quebec in order to celebrate New-Year's with friends and family; most places were booked already but we were able to secure an excellent, over-sized room close to most places and the old town for a couple of nights and it worked out very well indeed. Our first night, we were able to... More 

Helpful?
Thank Frederic C
Genevieve_Hebert123, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for this such positive review concerning your stay at the Best Western Plus City Centre Quebec. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. Indeed, our neighborhood, the Nouvo St-Roch, is very entertaining and the hot spot for foodies. Within 2... More 

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