We had the same bad experience than Adventure from Cincinnati.
We reserved 2 rooms by e-mail. As we didn't have any response from Auberge Amerik, we called. First of all, the guy didn't find our e-mail. After a while, he said ''Okay I find it, no problem: all is ok, I send your confirmation by e-mail, your rooms are reserved.''...
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Dear Véronique,
The Auberge Amerik is only 3 years old and we were victim of our success.
Let me apologize to you for this unaceptable situation. We made mistakes, we took actions:
1- We are not listed anymore on sites that take reservations in our name, then sending us last minute email. ALL reservations are taken in our email.
2-...
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