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All 92 Quebec City hotels »

Hotel Clarendon

3.0 of 5
57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada
Hotel amenities
Hotel Clarendon
Ranked #42 of 92 hotels in Quebec City
4.0 of 5 stars 420 Reviews
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420 reviews from our community

What travelers say about this hotel
  • Great location(10)
  • Rooms are small(6)
  • Very clean(5)
  • Friendly and helpful(5)
  • Old town(5)
  • Chateau frontenac(4)
  • Would not recommend(3)
  • Underground parking(3)
  • Easy walking distance(3)
  • Double beds(3)
Traveler rating
    122
    179
    63
    39
    17
Only show reviews for Family (68) | Couples (165) | Business (29)
Date Rating
Cannes, France
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 24, 2012
1
person found this review helpful

Stayed in February 2012 We absolutely loved Quebec, so romantic under the snow! We have mixed feelings about the Clarendon. It's worth staying there if you get a good rate! But do require a room with a queen bed (room with double beds are closet-size) in the back and on a top floor if you like quietness. Do park your... More

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See 9 more reviews by yjg805 for Quebec City
1 review
3 of 5 stars Reviewed March 18, 2012

We spent 2 nights there, Friday and Saturday. The reception at check in was pleasant but that was about the best I can speak of from our stay. Our room was very small, we looked right into the window of a room across the way so had to have out curtains shut the whole time to keep privacy. The walls... More

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Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
March 27, 2012

Dear Guest Thank you for taking the time to send us your observations during your stay. Being the Room Division Manager I am very receptive to all comments. The Clarendon Hotel is in constant evolution and quality guest services is taken very seriously. Your remarks help us continue to improve the quality of our product. You should have been brought... More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2012
1
person found this review helpful

We really enjoyed our stayed at the Hotel Clarendon in Quebec City. It's in the historic part of the city, so the hotel is within walking distance to the Plains of Abraham, Carnaval and shopping. The hotel is one of the oldest in the city, with a lot of character. Staff was friendly and helpful, and prices were reasonable. Good... More

Was this review helpful? Yes
Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
February 25, 2012

bonjour, Thank you so much to taking time to give us you comments. The hotel location is wonderfull and we are proud the take part of the Quebec history. We are the oldest hotel in Canada and we are taking all the efforts the stay a choice destination. All employes want the make you fell as home and they want... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 10, 2012
1
person found this review helpful

I can't find one positive thing to say about this place. We booked a room here even though it was more expensive than other hotels because they were advertising a jazz bar and a gym, but found out upon arrival that both were closed for the foreseable future. When we mentioned this at the front desk nothing was done to... More

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See 3 more reviews by Martin611 for Quebec City
Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
February 11, 2012

Thankd you for taking the time to write in your comments. Every review is carefully read and taken very seriously. Let me express my apologies for all th inconveniencess you get during your stay at the hotel. Unfortunatly the supervisor or myselft did not get a word of your insatisfaction. The Guest Services are the Clarendon priorities. As the Room... More

Merritt Island, Florida
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2012

Our family of 4 stayed at the hotel for 3 nights over the holidays. The rooms were larger than expected and very clean. The location was excellent. Easy walk to a small grocery, sights, and restaurants. The only complaint was the lack of a doorman. Upon arrival on a snowy night, it would have been helpful to have assistant up... More

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See 7 more reviews by FloridaCracker8888 for Quebec City
Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
January 25, 2012

Thank you for your observations during your stay at the Clarendon. I'll pass on your comments to the staff. In fact you can't find a better location in old Québec and the hotel does have a charm of it's own. Management and staff hope to have the pleasure in making your next trip to Québec a pleasurable one. Joannie Marcoux More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2012
1
person found this review helpful

One of the main reasons why we picked this hotel was the jazz music they were advertising on their website. Well, I wish I had known there was no jazz performances scheduled for January! What a let down. We paid extra fee for a 3rd person staying in our room but didn't even get an extra towel! Nice view from... More

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Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
January 25, 2012

Thank you for your comments and all of our staff is glad to read that you enjoyed your stay. Jazz nights are always special nights and people come from all over to hear the vibrant music on weekends, so we did get some difficulties with the Internet Compagny than we are working with to make the change on our web... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2012
2
people found this review helpful

The location is super (inside the Fort), the rooms cozy and extremely clean, the staff are pretty helpful. We got a room that overlooked the city; it was like a postcard! For $11, if you buy a coupon the night before, you can have breakfast buffet at the hotel (eggs, potatoes, bacon, toasts, fruit, delicious pancakes, etc.). I would definitely... More

Was this review helpful? Yes
Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
January 25, 2012

Thank you for taking the time to send in your observations during your stay at the Hotel Clarendon. We do hope to count you amogst our guests during your next trip to a lovely city. Best Regard Joannie Marcoux More

Andover, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2011
2
people found this review helpful

The hotel is centrally located in the heart of Quebec and is close to several interesting destinations. Notre Dame Basilica, St. Andrew's and the Morrin Center to name a few. You can walk to the old quarter on the lower level and there are many restaurants and shops in the area. The hotel rooms were small, but clean and cozy.... More

Was this review helpful? Yes
Joannie Marcoux, Front Office Manager at Hotel Clarendon, responded to this review
January 25, 2012

Thank you for your comments and all of our staff is glad to read that you enjoyed your stay. I'll pass on your comments to the staff. In fact you can't find a better location in old Québec and the hotel does have a charm of it's own. Management and staff hope to have the pleasure in making your next... More

Halifax, Canada
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 19, 2011
2
people found this review helpful

Stayed on a business trip, love the lobby, the bar is nice and had some live music playing. The rooms are small and not up to date but for the price are clean and comfortable. Would recomend, And you can't beat the location! More

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See 2 more reviews by Matthew M for Quebec City
Waukegan, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 3, 2011
3
people found this review helpful

We spent three nights on the first floor, right above the restaurant and right across from the elevator. Tuesday night, music thumping all night long (from the bar?). Wednesday night, floor leaking water from upstairs into our bathroom. Thursday night, an incredibly loud and long (7pm to about 2am) party, complete with DJ, held by the Caisse populaire Desjardins group,... More

Was this review helpful? Yes
See 4 more reviews by Nancy H for Quebec City

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Additional Information about Hotel Clarendon

  • Clarendon Hotel Quebec City
  • Clarendon Quebec City
  • Hotel Clarendon Quebec
Address: 57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada
Price Range: $

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