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All 98 Quebec City hotels

Fairmont Le Chateau Frontenac

4.0 of 5
1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Hotel amenities
Fairmont Le Chateau Frontenac
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85%
Ranked #15 of 98 hotels in Quebec City
Most recent review
5 of 5 stars Reviewed June 6, 2013
summer-dreams14 Ottawa, Canada
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1,489 reviews from our community

Traveler rating
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    415
    149
    53
    23
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Families
359
 
Couples
655
 
Solo
48
 
Business
153
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
There are newer reviews for Fairmont Le Chateau Frontenac
See the most recent reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed June 6, 2013

My husband and I were married through the elopement package offered by the Chateau Frontenac in May 2013. The hotel staff and event coordinator were outstanding - they took every measure to ensure our wedding and honeymoon were perfect. From the bellmen to the reception staff, housekeeping and restaurant staff, all were courteous, friendly and went over and above to... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 12, 2013

Dear summer-dreams14, First of all, congratulations on your recent wedding! We are so honored that you chose to celebrate this special moment with us! Thank you for your great feedback which I will share with our entire team. We are delighted we were able to make this special day such a memorable one for you and we look forward to... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 6, 2013

We thoroughly enjoyed our recent stay at this great hotel in a magnificent city of Quebec. The hotel is in the middle of everything; walking distance to shops, restaurants, activities, sight seeing,etc..The hotel is like a big castle on a hill overlooking the town of old Quebec city. Check in was a breeze and everyone is polite and attentive. Front... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 12, 2013

Dear bluescrubs, What a deligth to read your review! We are thrilled you enjoyed your stay and thank you for taking time to share some feedback, which we will be sharing with our teams. We hope to welcome you again in a near future. Best regards, Genevieve Parent PR Director More

Charleston, South Carolina
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 3, 2013

My wife and I had the pleasure of staying on the Gold level at the Chateau Frontenac in Quebec City recently and it was simply outstanding. The concierge and every single employee we encountered were very friendly and incredibly helpful. The location cannot be better to experience the city and the hotel is gorgeous. We enjoyed great service and atmosphere... More

Was this review helpful? Yes 1
See 7 more reviews by jcastle for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 12, 2013

Dear jcastle, I am delighted to learn that you were so pleased with the attention and service our staff extended to you. Comments such as yours confirm to us that we are maintaining consistently high standards of service, which is our top priority. Once again, thank you for choosing to stay at Fairmont Le Chateau Frontenac and for taking time... More

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 3, 2013

Recently spent 3 nights at the Chateau Frontenac, with my wife, as part of a short get-away to Quebec City. We stayed in the Fairmont Gold Signature King room. This provided a bit more space as compared with a normal room, and also gave better views of the city given the corner location. We try to stay on the Gold... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 12, 2013

Dear JetJunkie, Thank you for providing feedback on your recent stay. We are delighted you enjoyed your experience on our Fairmont Gold floor. We are indeed currently undergoing some exterior stonework restoration. Some guestrooms have partially obstructed views but the majority of our rooms are not affected by this and we work hard to minimize impacts and find alternative options... More

Abita Springs, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 31, 2013

I stayed three nights at the château Frontenac and thought is was OK. Don't get me wrong, the hotel is absolutely beautiful. But I don't feel that spending the cash to stay here really paid off. Yes, I can say we slept in a castle. Excellent. The stay went good. The staff was friendly. The info desk that helped with... More

Was this review helpful? Yes 3
See 2 more reviews by John L for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 6, 2013

Dear John L, Thank you for selecting us as your choice of accommodation on your recent trip to Québec City. We appreciate the time you have taken to share your experience as it is through continuous feedback that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are... More

Mumbai (Bombay), India
Top Contributor
89 reviews 89 reviews
47 hotel reviews
Reviews in 43 cities Reviews in 43 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed May 30, 2013

There isn't much to say about this hotel - once you're standing outside it - you'll be wanting to cancel your booking in other boutique hotels/ luxury hotels/ chain hotels etc in Quebec city and wanting to book yourself into this piece of history - such is the grandeur of the Le Chateau Frontenac. Considering its owned and run by... More

Was this review helpful? Yes 3
See 2 more reviews by abhy for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 3, 2013

Dear abhy, We are so excited to hear that you had a memorable time with us! Your gracious comments are a continuous inspiration to our team to work harder every day. On behalf of the entire team, we thank you for taking time to share your feedback and we look forward to your next visit! Best regards, Genevieve Parent PR... More

Vancouver
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

My husband and I stayed at this hotel for two wonderful nights and enjoyed every moment including the thunder and lightening storm. The service is brilliant, people waiting on you at all times. The rooms are lovely and the views stunning. We spent our evenings in the pub watching out on the St. Lawrence River.

Was this review helpful? Yes
See 3 more reviews by Tettlley for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 3, 2013

Dear Tettlley, I am delighted to learn that you were pleased with the attention and service our staff extended to you. Comments such as yours confirm to us that we are maintaining consistently high standards of service. Once again, thank you for choosing to stay at Fairmont Le Château Frontenac, we look forward to welcoming you back in the near... More

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 29, 2013

Spent two nights on the gold floor last week at the Chateau Frontenac. Gold floor was very comfortable, breakfast and evening hors d'oeuvres on offer was adequate, nicely presented and good quality. Unfortunately during our stay there is some rather extensive renovations taking place so our morning wakeup call was either the sound of a drill, overhead crane or belt... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 3, 2013

Dear Dutchhouse, Thank you for taking time to share feedback of your recent stay. We are delighted that you were so pleased with the service extended to you by our teams. We sincerely apologize for the renovation noise you experienced. Significant efforts have been put in place in order to minimize any inconvenience and noise-related impacts on our clientele (this... More

Toronto
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2013

I stayed at the Chateau for the 4th time in April of 2013. I was attending a conference and business meeting at another hotel, but really wanted to go back to the Chateau. I went there years ago for my honeymoon after all. I received very good customer service, as per usual. I did however feel that the Chateau felt... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 3, 2013

Dear Skater201, Thank for selecting us again on your recent trip to Quebec City. We are pleased you enjoyed your experience, specifically the service you received. In regards to your comments, we are in the midst of a renovation which will include guestrooms, lobby and restaurants. To your point, this restoration will certainly helps us improve the quality of our... More

Toronto, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 28, 2013

What a lovely atmosphere, midweek, mid January. The hotel reflected the quiet, shimmering stillness of Quebec City. The first night we had a simple dinner of cheese, antipasto and wine in the bar. The next day we had breakfast in the restaurant that has a view of the city. This was followed by a swim and session in the steam... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
June 3, 2013

Dear TorontoJanet_K, Thank you for taking time to provide feedback on your January stay. I am sure it will convince others to visit in the Winter time! We are delighted you enjoyed your experience and hope you visit us again soon. Sincerely, Genevieve Parent PR Director More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Lawrence river(11)
  • Old world(11)
  • Gold Floor(10)
  • Room service(10)
  • Beautiful hotel(6)
  • Breakfast buffet(6)
  • Lower town(4)
  • Staff were friendly(3)
  • Great location(3)

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Quebec City
#4 Romantic Hotels in Quebec City
#6 Business Hotels in Quebec City
#10 Family Hotels in Quebec City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Also Known As:
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Hotel Quebec City
Chateau Frontenac
Fairmont Hotel Quebec City
Fairmont Quebec City
Chateau Frontenac Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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Fairmont Le Chateau Frontenac
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