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All 102 Quebec City hotels

Fairmont Le Chateau Frontenac

4.0 of 5 Hotel   |   1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
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80%
Ranked #24 of 102 hotels in Quebec City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Jeri F Bellmore
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439 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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There are newer reviews for Fairmont Le Chateau Frontenac
See the most recent reviews
Bellmore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Frontenac gives you the ambiance, food, service, and location of being in a European City. There's no where better to stay when visiting this beautiful city. The service, room, amenities were fantastic. The breakfast buffet is not to be missed!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Jeri F, We are so pleased you had such a memorable experience. Thank you for taking time to share feedback and we look forward to your next visit. Sincerely, Genevieve Parent PR Director More

Milan, Italy
Top Contributor
91 reviews 91 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am writting this review after a recent two week tour of Canada. I would like to underline that I have been using Fairmount hotels world wide for the past 16 years within the states europe and Canada and have never had a one single bad experience as my stay in Quebec City. We arrived in Quebec city after a... More

Was this review helpful? Yes 2
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear ElaineCat, Thank you for your continued loyalty to Fairmont and for taking time to post a review of your recent stay. We sincerely apologize that this experience did not meet your expectations, specifically regarding your guestroom and bed type. Unfortunately when booking with a third party website such as HotelsOne sometimes guestroom inventory is not as accurate as with... More

canada
Contributor
18 reviews 18 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We did a summer trip of Quebec City, Tadoussac (whale watching) and Charlevoix. Our first stop is Le Chateau Frontenac. The hotel's location is perfect. Right in the center of the old Quebec, and step away from the boardwalk along the river. Everywhere is walking distance. There is so much life and charm and many many good restaurant inside the... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear CanadaGogirl, What a delight to read your review. We are thrilled you enjoyed you recent stay with us as part of your Quebec family vacation. Thank you for taking time to post a review and we hope tow welcome you again in a near future. Sincerely, Genevieve Parent PR Director More

Oklahoma City, Oklahoma
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Frontenac is centrally located to old Quebec. Easy walking distance to old town shops, museums, dining, etc No better place to stay for overall Quebec City experience. Many good and varied restaurants are an easy stroll even for us seniors. There are a few other good hotels close by but most would be a distant second choice to this one

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear crutch67, Thank you for sharing feedback. We are thrilled you enjoyed your stay and look forward to welcoming you again. Sincerely, Genevieve Parent PR Director More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at this hotel in the middle of June 2014 for 1 night and I believe that was right after the renovations were mostly completed. The lobby was incredible and all the staff was very friendly. Our room wasn't ready when we got there so we stored our bags with them and went for lunch. This... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear SteffenyM, Thank you for this wonderful review. We are so thrilled you enjoyed your stay this past June and the newly completed renovations. I have shared your feedback regarding your experience at the bar. We hope to welcome you again on your next visit to Quebec City. Sincerely, Genevieve Parent PR Director More

Waterloo, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent a few days at the newly renovated Chateau Frontenac. Beautifully done, much brighter...However, the rooms are still small, and good luck trying to figure out the shower. No drawers to put clothes in, only a closet to hang up clothes. The staff was friendly and courteous, good room service. No more stores in the basement to shop at, or... More

Was this review helpful? Yes 1
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear joyfullnoize, Thank you for taking time to post a review. We truly appreciate guest feedback as it helps us improve the product and service we offer. We are glad you enjoyed your overall experience. Following the renovations, a convenience store can indeed be found inside the Fairmont Boutique which is located in the main lobby. Our evacuation maps follow... More

Mount Vernon, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked through Amex Platinum and was upgraded to a lovely room with a view of the square in front of the hotel, the Laurentine Mountains and the St. Lawrence River. The renovations in the hotel are beautiful. The breakfast buffet each morning was a delight. I could each the croissants all day. I was glad to be there for 5... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear VernonTraveller, Thank you for sharing feedback with us. We are so glad you enjoyed your stay and were able to experience everything that Old Quebec has to offer. There is indeed so much action in the summertime. I have shared your feedback regarding the public areas/restaurants and we are looking into ways to improve this for our guests and... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Husband and I stayed at Chateau Frontenac for the fact that the architecture itself is one of the most photographed scenery in the world. We paid slightly more for a 'renovated room'. Not sure how a 'unrenovated' room looks like, thus can not suggest if it was worth the extra $. The hotel itself is huge, but other than its... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Ang T, Thank you for sharing feedback of your recent stay. We are glad you enjoyed your overall experience. Staying at the Chateau is a unique experience given the spectacular architecture of the building and iconic status within the city. The architecture makes that all rooms offer a different experience in terms of size, view, decor and style. We... More

Cambridge, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The manager should visit the Chateau Laurier to learn how to run a hotel. It is a lovely spot and the rooms were clean and well appointed but the service was not up to Fairmont standards. To keep it brief I will outline our issues: We were not given the room I reserved - I had phoned fairmont directly We... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear jodi1964, Thank you for taking time to provide feedback of your recent stay. I was very disappointed to read your comments regarding the service issues your experienced and I want to sincerely apologize. This is certainly not the type of service experience we wish to offer our guests. We work hard to make each guest stay memorable and clearly... More

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Fantastic outside look and a marvellous view of the Saint-Laurent from the bar. My partners and I have a lot of fun in the city. and this hotel is very well located. Nice experience to have. Quebec city is a little part of Europe in North America.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear 971GuyC, We are delighted you enjoyed your stay. Thank you for your wonderful feedback and for taking time to share it with us. We hope to welcome you again in a near future. Sincerely, Genevieve Parent PR Director More

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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Deluxe River View Room (39)
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Quebec City #2 Spa Hotel in Quebec City #3 Green Hotel in Quebec City #17 Business Hotel in Quebec City #18 Romantic Hotel in Quebec City #21 Family Hotel in Quebec City
Hotel Class
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
Number of rooms
611

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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