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Fairmont Le Chateau Frontenac

4.0 of 5 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
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Fairmont Le Chateau Frontenac
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Fairmont Le Chateau Frontenac
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999 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NY
1 review
5 of 5 stars Reviewed yesterday NEW

My Husband and I had a memorable experience and stay at the Fairmont Le Chateau Frontenac! The Fairmont Gold is the way to go with added extras, access to the executive lounge, and a staff dedicated to making your stay magnificent! The location is superb for access to all shopping, restaurants and sights! The welcoming and helpful staff, beautiful interior... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Just stayed ay the Le Chateau Frontenac for 3 nights. All in all it was a decent stay - we stayed in a Deluxe newly renovated room, which was very nice and quite large for the price. My only complaint about the room was that it was very drafty. Granted, we were there when the temperature hovered around 0 F,... More 

Was this review helpful? Yes
New York, NY
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed yesterday NEW

The location is flawless. The building is obviously very historic and very well maintained. However, I would have expected some "luxury" touches to the rooms. I found them very basic and quite dated in decor. Someone mentioned a renovation, but I see none of that in the guest rooms. While the overall impression of the property is that of a... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Charlemont
1 review
3 of 5 stars Reviewed yesterday NEW

After skiing all day and into the night at Mount Saint Anne, we came to the Fairmont a little tired. We were met with the valet which was not super helpful. Got your bags out of the car ourselves while he was helping a nicer looking car than ours. Went to check in. Front desk was not super pleasant, but... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a beautiful place to stay,felt like being on top of the world. So much to do and see within walking distance of the front door. Old Quebec city has so much charm and beauty. A horse and carriage ride a must. The hotel itself had beautiful large very clean rooms. Breakfast outstanding and staff all very helpful. Would highly... More 

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear Allymacklin, We are delighted you had such a great stay and enjoyed the location of the Chateau. Thank you for sharing this great feedback and we hope to welcome you again. Best regards, Frederic Pare Director of Operations More 

Beaconsfield
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was professional and courteous. Well organized and clean. Food was excellent. The selection of food was broad and fresh, well prepared. The gym and pool was a treat to use. The view was wonderful. Full of eye candy. The Champlain restaurant is worth dining at.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear tinar775, Thank you for this wonderful feedback, we are thrilled you enjoyed your recent stay and we hope to see you again soon. Sincerely, Frederic Pare Director of Operations More 

Montreal, Canada
Top Contributor
57 reviews 57 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an amazing hotel with exceptionally attentive staff. We originally got a very small room and were a bit disappointed. We went to the reception desk for something else and casually mentioned that we found the room small. Fran (amazing employee) at reception offered to upgrade us to a newly renovated room. What a difference! (Ask for a renovated... More 

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear Jane C, Thank you for choosing to celebrate your birthday with us. We are so thrilled you had such a wonderful experience and we hope you will visit again. Best regards, Frederic Pare Director of Operations More 

Setauket, New York
Top Contributor
75 reviews 75 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 5 nights for the New Year holiday. We drove from New England and were graciously greeted by the doorman and valet staff who quickly gathered our bags, escorted us to the check in line and moved our car to the hotel's indoor parking garage. The lobby is overwhelmingly beautiful and the check in line moved swiftly with... More 

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear kmdinny, Thank you for choosing to stay with us over the New Year holiday. We are so pleased you had such a memorable experience and specifically in our restaurants. Thank you for sharing this great feedback and we look forward to your next visit. Best regards, Frederic Pare Director of Operations More 

Vergennes, Vermont
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the city itself welcomes you with the lights and amazing architecture. the Fairmont was exceptional from the moment we opened the car door. Aside from the frigid winds, the lobby was so beautiful to explore, the furs in the windows of the gift shop were amazing and the front desk agents made us welcome immediately. Fany at the desk was... More 

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear jwvt19, We are thrilled to read you had such a wonderful experience and appreciated the service. It will be a pleasure for us to share this great feedback with our teams. Thank you for taking time to post a review and we hope you will visit again. Best regards, Frederic Pare Director of Operations More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 5 nights at The Frontenac, December 28th - January 2nd and were exceptionally happy with our stay. We arrived from Montreal via the train and took the quick cab journey up the hill to the hotel. The lobby was busy upon arrival but the lines moved quickly and the staff were happy and welcoming. I had opted to... More 

Was this review helpful? Yes
Frederic P, Director of Operations at Fairmont Le Chateau Frontenac, responded to this review

Dear mole, Thank you for this great feedback. We are pleased you had such a wonderful stay during the holiday season and that you enjoyed discovering Quebec City during this magical time.Thank you for posting a review and we hope you will visit again. Best regards, Frederic Pare Director of Operations More 

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
Number of rooms: 611
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#2 Spa Hotel in Quebec City
#2 Luxury Hotel in Quebec City
#3 Green Hotel in Quebec City
#7 Business Hotel in Quebec City
#17 Romantic Hotel in Quebec City
#18 Family Hotel in Quebec City

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