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Fairmont Le Chateau Frontenac

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1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
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Fairmont Le Chateau Frontenac
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1,415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
  • All months
    (1415)
  • Mar-May only
    (315)
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    (364)
  • Dec-Feb only
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Valparaiso, Indiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic location. Incredibly historical background to this venue. Terrific service. Superb wines and cheese dishes. Wonderful service. Not cheap, but well worth the money. Entire experience was a sumptuous pleasure.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Toronto, ON
Contributor
11 reviews 11 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was absolutely beautiful! The hotel staff top notch. The hotel grounds were surrounded by history, yet, sleeping took much effort. The air conditioner had to be 40 years old. After two complaints and three nights it continued. At $240 a night it was unacceptable.

Was this review helpful? Yes 1
Quebec City, Canada
Top Contributor
89 reviews 89 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW

Back at the château, with a stunning view of the river and the Dufferin terrace, buskers, and people watching, the breakfast is back in the newly renovated "Dufferin " dining room, just gorgeous, classy,right next to the Dufferin terrace, omelets made just for you back on the menu with no extra charge, great juices, baked goods. We ordered room service... More 

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We decided to splurge to stay at this hotel. While the rooms are small, they were well appointed. We were right across from the elevator, but hardly noticed any noise as a result. Plus, you can't beat the location and views. From the moment we arrived, I felt a bit like royalty stepping into a bygone era. The hotel is... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

If you want a unique castle experience the Chateau has it all. Rooms are small a but offer a feel of what living in a castle may have been like. Expensive for what you get compared to local upper end hotels. Extraordinary location on the river bank, breath taking view. A must see if only for a visit, afternoon tea... More 

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Charlotte, North Carolina
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

From making the reservation to just making us feel welcome was spectacular. It pays to be a member of the Fairmont President's Club, which is free. You get free wifi access being a member for an unlimited number of devices. The hotel overlooks the city and is visited by hundreds of tourists every day.

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Calgary, Canada
Top Contributor
108 reviews 108 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

One of the most fascinating Fairmont Hotels in Canada. Stayed here a few years back and had a great experience. The location is perfect and the views of the St. Lawrence River are spectacular. A tourist attraction in its own right but a great place to stay in at the same time. Will return again.

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear yycflip - Thank you for your comments about your stay with us last July 2014. I am happy to read that you enjoyed your visit. It has been almost a year, so time to come back! We hope to welcome you back very soon. Kind regards, Frédéric Paré, Director of Operations More 

Bell Buckle
1 review
5 of 5 stars Reviewed yesterday NEW

Superb! Great view, great staff. The room was well-located. The staff was efficient but unobtrusive. The Gold program was excellent. This is the place to be if you want to see the best of Quebec City. We'll be back in 2016.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Bonjour luns4ds - Thank you for taking the time to provide feedback about your recent stay with us. I am delighted to read that you enjoyed your stay on Fairmont Gold. It is truly like a small boutique hotel Inside the grand Château. We look forward to welcoming you back next year. When you are ready to book, I invite... More 

New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here on a family holiday and the rooms were just marginal. We requested a quiet room but they placed us on a floor with the indoor pool so kids and people were constantly screaming in the hallway and very very loud. It is not a place for a nice relaxing vacation. I would not recommend.

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear jmd821 - Thank you for your feedback regarding your stay last December 2014. I am disappointed to read that we did not meet your expectations during your visit. On behalf of the team, please accept our apologies. Sincerely, Frédéric Paré, Director of Operations More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Very nice staff and wonderful historic hotel. I could not have been happier with everything about the visit. I even managed to figure out the -- somewhat erratic -- elevator placement as I stayed for 4 days. It was like staying a 4-star hotel in Paris without the unfriendliness of the Parisians. The views of the St. Lawrence River and... More 

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Bonjour 730janetm - Many thanks for taking the time to provide feedback regarding your stay earlier in June. I am thrilled to read that you enjoyed your stay at Le Château and in Québec City. We hope to have the opportunity to welcome you back soon. Kind regards, Frédéric Paré, Director of Operations More 

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