We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Le Chateau Frontenac

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairmont Le Chateau Frontenac
Professional photos View all
Browse nearby
Fairmont Le Chateau Frontenac
Fairmont Le Chateau Frontenac
Fairmont Le Chateau Frontenac
Review This Hotel

1,167 reviews from our community

Traveler rating
    747
    248
    100
    49
    23
See reviews for
277
560
32
131
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1167)
  • Mar-May only
    (142)
  • Jun-Aug only
    (366)
  • Sep-Nov only
    (364)
  • Dec-Feb only
    (295)
All months
Cypress
1 review
5 of 5 stars Reviewed yesterday NEW

If you are going to Quebec City, the Chateau Frontenac is the view you see from anywhere. It's a must to stay at. What a wonderful experience and they treat you like royalty. The rooms are the best of the best and food is to die for. I highly recommend staying at this wonderful place!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Kanata
1 review
1 of 5 stars Reviewed yesterday NEW

We booked the culinary escape package. Our dinner with wine pairing was not thought out at all, with a terrible choice of wine to pair with very salty food. Hotel staff was very good, restaurant not..

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Alain L, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear KimberleyS - Thank you for your feedback about your recent visit. I am disappointed to learn that we did not meet your expectations with our Culinary Getaway package. Please accept our apologies. I will be sure to share your comments with the team so that we may ensure an improvement on our part. Thank you again, KimberleyS. Sincerely, Alain... More 

yonkers
Top Contributor
58 reviews 58 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

25 years ago our honey moon at once this grand hotel was amazing. A suite looking over the river great room service, perfect stay. Fast foward to last year a room with mold, bathroom was filthy, room smelled. Went to front desk very rude and unacomidating. Asked for our money back and drove all the way to Saratoga NY found... More 

Was this review helpful? Yes 1
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear robert c - thank you for your feedback from your stay last May 2014. We apologize that your stay last spring did not meet your expectations. We hope we will have the opportunity to welcome you back again soon. Sincerely, Frédéric Paré, Director of Operations. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed Fairmont Gold and were treated like Platinum - truly outstanding and we can't wait to go back! The staff, the rooms, the food - everything added up to make this one of our best travel experiences ever!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Jen S - Many thanks for your great feedback! I will be sure to share your wonderful comments with our Fairmont Gold team. We look forward to welcoming you back very soon! Kind regards, Patricia Carré, Front Office Manager More 

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is always a wonderful place to stay, summer or winter. With plenty of skiing and outdoor options close by, it is an ideal home base for day trips to the mountains. The location near the older part of the city provides outstanding restaurants and shopping, as well as historic buildings and museums.

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear annetten901 - Thank you so much for your feedback. We are thrilled that you enjoyed your stay and took the time to share your experience. We hope to welcome you back in the near future! Sincerely, Frédéric Paré, Director of Operations More 

Quebec City, Canada
Top Contributor
65 reviews 65 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

They have done renovations. Some of the renovated rooms don't have a bathtub anymore, only a shower, make sure to ask if it is important for you. Usually the 2 double bedrooms are family rooms and have a bath.The renovated rooms are very nice , but very modern, unfortunately,only the mouldings on the ceiling remind you, that you are in... More 

Was this review helpful? Yes 1
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear DominiqueL - Many thanks for your feedback from your stay last December 2014. We are grateful that you took the time to share you experience. We hope to be able to welcome you back very soon. Kind regards, Frédéric Paré, Director of Operations More 

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed 2 nights on business during March 2015. Was lucky to get one of the "deluxe" rooms which are nicely renovated, even though my room had no view worthy to talk about. Room was nicely equipped with modern bathroom, albeit of the non-spacey kind, comfy bed and bedding (needed at outside temps close to 0) and a Keurig coffee maker... More 

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear AchimD - I would like to thank you for taking the time to share your recent experience with us. Your feedback is greatly appreciated and I will be sure to share it with the team. We look forward to welcoming you back very soon! Sincerely, Frédéric Paré, Director of Operations More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My opinion of Le Chateau Frontenac would have been completely positive had I had a renovated room. My room was enormous (thumbs up), but my bathroom was miniscule. I didn't like the tired outdated look of my room. I saw other rooms near mine that were beautiful and updated. The room rate was very affordable in March, but I would... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear StellaRossaSeattle - Many thanks for taking the time to share your comments about your recent stay with us. I do apologize that we were unable to surpass your expections. I see that you will be possibly returning to Québec City on another business trip. I invite you to contact me directly at Frederic.Pare@Fairmont.com so that we can discuss how... More 

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A magical birthday weekend is the only way to describe our 2 day experience. From the moment of arrival we experienced impeccable service with incomparable graciousness! I cannot say enough of how well the Chateau Frontenac's HR department has served the Fairmont franchise. Each & every staff member from Doormen, Housekeeping, Concierge to Executive Chef Stephane Modat could not have... More 

Was this review helpful? Yes 1
Baton Rouge, Vatican City
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel was absolutely gorgeous and the sevice was outstanding. The bartenders were very creative and willing to please. The food and service in the restaurant was superb and my two spa experiences were fantastic. The accommodations were first class. The Fairmont helped make our visit to Quebec City an unforgettable experience. Would highly recommend the Fairmont Le Chateau Frontenac!!!!

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

439 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (420)
Viewed
Dining (12)
Viewed
Bathroom (12)
Viewed
Room/suite (83)
Viewed
View from room (37)
Viewed
Hotel & grounds (171)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (7)
Viewed
Business center/function rooms (5)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question