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Fairmont Le Chateau Frontenac

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1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
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Fairmont Le Chateau Frontenac
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1,214 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at fairmont gold. We got a host to welcome you from the front door, escort you to the 14th floor private reception to checkin and show you the private lounge where you can get breakfast and complimentary snacks and afternoon tea for the whole day with a stunning river view. Room is very suspicious with high quality furnitures and... More 

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Nice Fairmont and unique hotel in Quebec City with fully services provide and in the central of city, easy to walk to many places around this area This hotel is also marks as tourist place to visit and see

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Hoboken, New Jersey, USA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Positives: Fantastic location, exceptional service (especially Fairmont Gold), amazing bed, thoughtfulness of staff. Negatives: Very small bathroom, noise from other guest rooms, some aspects of the hotel appeared dated while others very modern Would highly recommend hotel, overall excellent experience.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Centerport
1 review
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Fairmont Le Chateau Frontenac-loved it- it was great for our family vacation. The staff is very accommodating- great amenities and a beautiful bar and restuarant. Perfect location.

Review collected in partnership with Fairmont Hotels & Resorts

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Boston, MA
Top Contributor
60 reviews 60 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I first visited the Chateau Frontenac during my 6th French trip. I remember being awed by its size and grandeur. Now, so many years later, my husband and I splurged on a last minute getaway and it didn't disappoint. (Note: we opted for the Gold Floor, since we had a great experience with the Gold Floor on the Big Island... More 

Was this review helpful? Yes 1
Burton upon Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We travelled here after a stay in Montreal on the Orleans Express. Very comfortable journey taking about 3hrs..costing around 190 CAD for a round ticket back to Trudeau airport. Chateau Frontenac is very imposing hotel that hovers at the top of Old Quebec city. We booked for four nights, a double room and on arrival upgraded to a recently refurbished... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

When traveling near Quebec City we always make a point to stay at the Château. The staff are amazing, the hotel is gorgeous and the service is the best in the industry. It warms my heart that each staff member goes above and beyond to make our stay memorable. Small things like remembering my daughter's name, to sending her a... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Sallymurph - Many thanks for your wonderful comments regarding your stay with us. I am delighted to read that you had yet another memorable time. We are very luck to have such an amazing Fairmont Ambassador like you. Thank you again and we hope to have the chance to welcome you back very soon. Kind regards, Frédéric Paré, Director... More 

Oakdale
1 review
5 of 5 stars Reviewed 6 days ago NEW

For us, the Fairmont Le Chateau Frontenac is the only place to stay in Quebec. It is the heart of this city and seems to be the number one attraction for folks visiting from out of town. Awesome Stay!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Summer S - Thank you for taking the time to share your feedback with us regarding your recent stay. I am thrilled that you had a memorable trip. We hope to have the opportunity to welcome you back very soon. Kind regards, Frédéric Paré, Director of Operations More 

Minneapolis, MN
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our stay at the Fairmont couldn’t have been more magical. A couple of weeks before our stay I posted on your Facebook page, how I dreamt of taking my granddaughter on a princess vacation. I think my daughter and I felt more like a princess than my granddaughter. At 5 ½ years old she was not old enough to understand... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear 4CapeCanaveral - WOW! What wonderful comments! Many thanks for taking the time to share this feedback with us. I will be sure to share your comments with Sandra, Anne, Iris and the entire team. I am delighted that you all felt like princesses and hopefully we have some "royalty in training" with your granddaughter! Thank you again and we... More 

Senior Contributor
36 reviews 36 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel sits on the waterfront in the most ideal spot in Old Quebec - you simply could not find a better location to stay. Rooms were clean and well appointed and the service was very good. I would absolutely return here when visiting again.

Was this review helpful? Yes
Frederic P, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear lc448 - Thank you for your feedback! We truly appreciate you taking the time to provide your comments. I am delighted to read that you will visit us again when returning to Québec City - we hope that happens soon! Sincerely, Frédéric Paré, Director of Operations More 

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