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Fairmont Le Chateau Frontenac

4.0 of 5 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
#24 of 103 Hotels in Quebec City
538 Reviews 4.5 of 5 stars
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Fairmont Le Chateau Frontenac
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Fairmont Le Chateau Frontenac
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538 reviews from our community

Traveler rating
    314
    119
    60
    35
    10
See reviews for
141
258
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52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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  • German first
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English first
prince edward county, ontario
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for our last night in Quebec City. The service we received was very good. This was the nicest hotel we had ever stayed in and were a bit nervous that we would feel out of place but that wasn't the case. We stayed in a renovated room on the 4th floor; our view was overlooking the boardwalk... More

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Penfield
2 reviews
4 of 5 stars Reviewed yesterday NEW

Le Chateau Fontenac is a beautiful property and truly majestic. Hotel staff are friendly and very helpful. Our room was clean and well appointed. However when showering with soap in my eyes the water completely stopped running for several minutes. I managed to wipe off and called the front desk. Someone came up right away but the water came back... More

Review collected in partnership with Fairmont Hotels & Resorts

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Asheboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just finished 3 days in Quebec City and enjoyed one of the worlds great cities..walking the streets of Old Quebec..the murals..the Citadel were so unique...staying in the Fairmont La Chateau Frontenac on the 17th floor with the view of the the St Lawrence River made the visit that much more unique...the folks at the hotel were so helpful...had to... More

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Timbuktu, Mali
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I am consistently disappointed by Fairmont Hotels. They simply do not deliver the goods. Over priced, old rooms with average decor. Our view from the window was a torn tarp and plywood (construction zone) and the room itself was as big as a shoe box. The "view" really put me over the edge and I asked for another room. Bellman... More

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New Westminster
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent stay in a good location. Friendly helpful staff and good facilities. The Loyalty program needs work - it resets each year regardless of number of stays. Although expensive the food is very good and the business facilities are excellent.

Review collected in partnership with Fairmont Hotels & Resorts

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Ste-maxime, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

The stay was 5 Star Do try this hotel a must !!!!! The food was fantastic,the rooms were beautifull with great views and the staff were brilliant.This has to be the number one place to stay in Québec City !!!!!

Review collected in partnership with Fairmont Hotels & Resorts

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is spectacular in its setting, and Quebec city is delightful to poke around, but for a four or five star hotel the front desk staff need to lift their game. Join the President's Club online before checking in - get free wifi instead of paying $15/day. We arrived for three days at 3:30pm to be told our room... More

Was this review helpful? Yes 1
Mississauga, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent in every respect. Shopping, food, atmosphere surrounds the hotel. Everything is within walking distance. Don't miss bas-ville...take the funicular located just outside the hotel. Cycling Grand Prix goes right by the front door!

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Augusta
1 review
5 of 5 stars Reviewed 3 days ago NEW

An excellent hotel with all the charm of Old Europe but with the necessary modern features to accommodate any traveler. Central to Old Quebec makes the travelers experience even more enjoyable! Easy walking distance to shops, cafes and restuaraunts.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Top Contributor
109 reviews 109 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel previously and loved the location. There was a group of us and though the rooms given to us this time had no views, the staff honesty is a point I like to mention. A group member lost her Iphone in the wash room. After a few hours of frantic search, I called the lost... More

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Steven881, We are pleased you enjoyed your stay. Thank you for sharing this great staff story regarding the lost & found Iphone. We look forward to your next visit. Best regards, Genevieve Parent PR Director More

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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Deluxe River View Room (39)
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