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Fairmont Le Chateau Frontenac

4.0 of 5 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
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Fairmont Le Chateau Frontenac
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Fairmont Le Chateau Frontenac
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647 reviews from our community

Traveler rating
    384
    141
    69
    40
    13
See reviews for
152
317
22
66
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (647)
  • Mar-May only
    (66)
  • Jun-Aug only
    (367)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (0)
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Kirksville
1 review
5 of 5 stars Reviewed yesterday NEW

Do not miss the opportunity to stay at t his great property. The location is ideal for visiting the immediate area and other areas of Quebec. I guess I will have to add more characters in order to meet the 200 minimum.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
CT
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of the nicest hotels we have ever stayed in. Accommodations were great. Beautiful inside and out. Great location. Hotel staff are very friendly and knowledgeable. The breakfast buffet downstairs was out of this world. I am still thinking about the pancakes.

Was this review helpful? Yes
Calgary, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Every detail, from arrival to departure was perfect. The check in was seamless, valet had bags in our room before we arrived. Perfect temperature room, graceful service arrived promptly each time we requested anything (dry-cleaning, extra pillows, room service). No empty trays in the hallways of this beautiful hotel. The concierge recommended perfect dinner choices and facilitated our arrival and... More

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear J P, What a delight to read your review. We are so thrilled you had such a wonderful stay. Thank you for taking time to share feedback and we look forward to your next visit. Sincerely, Genevieve Parent PR Director More

Hilliard
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is beautiful inside and out. The staff made our stay delightful, from the reservations agent, through everyone we interacted with. Although the primary language was French everyone switched to English when we requested..

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Barbara H, Thank you for this great feedback. We are delighted you enjoyed your stay and hope to have the pleasure of welcoming you again. Sincerely, Genevieve Parent PR Director More

Gaithersburg, Maryland
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first time in Quebec City and hopefully not our last. The city itself is chopped full of European charm. Walking the streets it really does feel like being in Europe rather than Canada. We seemed to spend countless hours simply wandering the streets taking pictures and enjoying the atmosphere. Its really like going to Europe without the... More

Was this review helpful? Yes 1
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear cmangum, Thank you for this wonderful review. Indeed Quebec City is like a quick and short escape to Europe! We are thrilled you enjoyed the hotel and the magnificent architecture. We will be sharing your great feedback with our various teams and we hope to have the pleasure of welcoming you again on your next visit to the city.... More

Maryland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this property for one night before joining a cruise on the Crystal Serenity. I understand why Crystal does not use this hotel for its pre- or post- cruise excursions. There were so many glitches in the way we were handled that it became laughable. I had booked 2 rooms through the American Express Platinum program. One was... More

Was this review helpful? Yes 1
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear TheLarkMd, Thank you for taking time to share feedback of your recent pre-cruise stay. I would like to sincerely apologize for the many issues regarding your stay, specifically concerning your room assignment. This is clearly not the experience we strive to offer our guests and your feedback will be very valuable to assist us in improving our procedures. I... More

Virginia
Top Contributor
97 reviews 97 reviews
51 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Checking out tomorrow and hate to leave! The hotel is a magnificant castle on the hill. No other hotel in Quebec can compare in beauty. I am staying on the gold level and I think it is definitely worth it! The main lobby can be quite crowded and the conceirge level gives you a serene atmosphere to check in; eat... More

Was this review helpful? Yes 1
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear movedsouth, Thank you for this fantastic feedback of your recent stay. We are so pleased you had such a wonderful and memorable stay on Fairmont Gold for your special celebration. We hope to have the pleasure of welcoming you again. Sincerely, Patricia Carre Director of Front Office More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time in Quebec City, decided to stay at this historic hotel. Overall very good, apparently had recent renovation. Large room with river view, nice bathroom. But room did not have enough lighting, nor enough electric outlets. Concierge very helpful when someone is there, but they are not there early morning or after about 9pm, which seemed odd for a... More

Was this review helpful? Yes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear ahur111, Thank you for your feedback of your recent stay which will be shared with our team to assist in improving our service offerings. We are pleased you enjoyed your overall experience and hope to have the pleasure of welcoming you again. Sincerely, Patricia Carre Director of Front Office More

Belmar, New Jersey
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Everything about this stay was top notch, from the room to the service to the SAM bar. We had a spacious room on the 7th floor with views of the river. Both the room and the bathroom were spotless clean and well furnished; comfortable bed and even a rain shower! The bar staff were great fun, attentive and very accommodating;... More

Was this review helpful? Yes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear alchemistchef, Thank you for this great feedback, specifically regarding your experience at Le Sam. Thank you for mentionning the work of our Mixologist colleagues. We are so thrilled you enjoyed your stay and your comments regarding the designated smoking area will be shared with our team for follow-up. We hope to welcome you again. Sincerely, Patricia Carre Director of... More

Honolulu
Top Contributor
61 reviews 61 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Exquisite hotel in the grand European style. Outstanding service and amenities. Stayed in room #1608, Old Quebec City view, Gold Class with outstanding lounge included. Outstanding breakfast. Concierge staff very responsive. Only issue, commode was a little cramped. Room overall, however, was superior in all other respects.

Was this review helpful? Yes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Localmo, Thank you for this great feedback, we are so pleased you enjoyed your stay and hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Director of Front Office More

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Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Le Chateau Frontenac 4*
Number of rooms: 611
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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Deluxe River View Room (39)
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Faimont Room (26)
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Queen Elizabeth II Suite (80)
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