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Hotel Must

1345 Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
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136 Reviews from our TripAdvisor Community

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Traveler rating
    31
    47
    32
    14
    12
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (30)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (36)
All months
Smyrna, Georgia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for the second time. It is a nice place. Reminded me of hotels in Europe. Rooms comfortable and well appointed. Convenient to the airport. Staff easily switches between English and French. However I breakfast was very basic, but included with the room.

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Ottawa, Ontario
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been reading some of the reviews on here and can't help but think people are way too critical and spoiled. We stayed there for the weekend for a soccer tournament. We were on the 6th floor. The room was very clean and quiet even though we were close to the elevators and right under the pool. I loved the... More 

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MONCTON, NB
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 29, 2015

Hotel is in a great location. It's not in old quebec city but this is so well located close to restaurants and shopping. The hotel is attached to Boston Pizza, It has La Cage au Sport right behind, it has an ultramar, Subway and Cora's in the same driveway. Great service. The hotel is also attached to Carry Factory which... More 

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Montreal, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

1st time stayed at hotel MUST for my son's hockey tournament. very clean, helpful staff, very comfortable beds, nice bathrooms..... too much glass material.. small incident happened, we tried to move small coffee table to open 2nd bed(wall bed) and glass slides off and broke. 1st they said they might charge us but when I call them back to confirm... More 

Was this review helpful? Yes 1
Buffalo, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 3, 2014

Out close to airport , close to mall and other restaurants , attached is sports bar Boston Pizza serves good mid priced food , rooms are very nice , Euro style high quality, service friendly , breakfast average .

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Montreal, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 5, 2014

Nice Hotel, Clean, and well up kept , the hotel is not a new hotel. Very modern and with European flair, well situated with many restaurants around so choice is not an issue. Price point is good for what you get and wifi is free and fast...the main reason why I dont stay at my regular place.

Was this review helpful? Yes 2
province of quebec
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

nice hotel very clean and the staff very friendly but cracking beds slow elevators odd shower with a glass as a wall(no privacy) great if you have kids with the pool and waterworks on the 7th floor not worth the price

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 31, 2014

This was the second time we stayed at this hotel and the 4th with the Jaro chain. The stay was OK, but there were a few things that seemed out of place for a hotel of a 4 star rating. The biggest issue would be the continuous penny pinching. Although I am fully aware that hotels are here to make... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

Very nice and clean room. Even had a fireplace. Nice pool area, great for families with children. Breakfast included. Not many hot items (scrabled eggs and sausage) and fruits from a can. Reception was friendly and chech in efficient.

Was this review helpful? Yes 1
Montreal
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 19, 2014

Good experience at Hotel Must. Front desk was very good and friendly. Room was clean and well appointed. I do find it a bit odd that a hotel with see-though glass showers also tries to cater to families with the water park on the top floor. Avoid floor 6 if you can since there will be some noise above you... More 

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Amenities