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1345 Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
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  • Reviews (93)
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Hotel Must
Ranked #63 of 128 Quebec City B&B and Inns
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93 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Palm Desert, California
Top Contributor
143 reviews 143 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is a relatively new hotel close to the city. It is a very pleasant hotel with nice rooms and good service. It is convenient to a range of restaurants and just minutes from the most wonderful town in Quebec.

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed April 20, 2014

Stayed here for 2 nights with our two young children as a destination because of the pool and toddler splash park. The pool, water slide and splash park are the only reasons to visit this property. Given these attractions, you would think that the property would focus their attention on the needs of their younger guests, but it would seem... More

Was this review helpful? Yes 1
Top Contributor
60 reviews 60 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 9, 2014

I did not have a chance to spend much time in the hotel and I am sorry about that. The room was very spacious with a modern sitting area and a separate bedroom. The bed and pillows were very nice and certainly a very nice quality. There was no bath tub in the bathroom which would have been disappointing had... More

Was this review helpful? Yes 2
Saint Jerome, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2014

This hotel is a beautiful place to rest and have a time off. The only disadvantage we had when we were at the hotel, was the breakfast which was not ready on time around 9:30. In fact the breakfast was from 6:00 am to 10:00 a.m, and the service was at a very low average. No food ready on time... More

Was this review helpful? Yes 2
Glen Allen, Virginia
Top Contributor
52 reviews 52 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 21, 2013

This is a nice hotel. The rooms are clean and they are accommodating. I would stay here again. The staff could use some customer service training. That is not to say that they were rude but they need some training on how to interact with their customers. Also I have never stayed in a hotel that charges for coffee in... More

Was this review helpful? Yes 1
M_Jaro, Manager at Hotel Must, responded to this review

Dear Guest, Have you left a comment card at the front desk regarding your concerns? Since you have not identified yourself in the comment, we can't get in touch with you to discuss why you think our staff could use some customer service training. Please, contact us so we can evaluate the situation along with you. As you may have... More

Senior Contributor
29 reviews 29 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 1, 2013 via mobile

This hotel is perfect for families. Pool is a good size. Many restaurants near by as well as shopping. A 15-20 minute drive from old Quebec. For the price it's well worth it. Nothing luxurious but has all you need. Breakfast is basic but good and fresh. The only downside is the hotels part of the Jaro group don't have... More

Was this review helpful? Yes 1
Victoria, Canada
Top Contributor
55 reviews 55 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 18, 2013

Situated at the intersection Duplessis (aka Airport road) boulevard and Hamel Boulevard. Centrally located between the airport and Ste-Foy. We rented a room with two queen size beds, one of which was a murphy bed. Spacious room with a laminated hardwood floor and tiles. It is really close to "Base de Plein Air de Ste-Foy", enjoy an easy walk around... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2013

Lisa of Hertz Rental in Quebec City recommended this place for it's location of a mile from the airport. Thank you Lisa!!! More than location, it had a beautiful and fun rooms! Spotlessly clean laminate wood floors, all glass bathroom, murphy bed and a swivel desk plus state of the art electronics in the room. My teenage grandson didn't want... More

Was this review helpful? Yes 2
Laval, Canada
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Love this place, very zen, nice harwood floors and decor. Very friendly staff. Restaurant is right next door with great food (service a little slow a little loud in the bar but ........ Prices are good

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed August 18, 2013 via mobile

Great hotel, good location, good price, good service. My room was spotless; especially loved the flooring. I would recommend this hotel to any business traveller into Quebec City. I will be recommending it to my friends.

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Additional Information about Hotel Must

Address: 1345 Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
Location: Canada > Quebec > Quebec City
Also Known As:
Hotel Must Quebec/Quebec City

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Room/suite (2)
Pool/beach area (1)
Other (2)


Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
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