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1345 Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
Hotel amenities
Hotel Must
Ranked #59 of 126 Quebec City B&B and Inns
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107 reviews from our community

Traveler rating
    25
    33
    27
    11
    11
See reviews for
51
22
1
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel, Clean, and well up kept , the hotel is not a new hotel. Very modern and with European flair, well situated with many restaurants around so choice is not an issue. Price point is good for what you get and wifi is free and fast...the main reason why I dont stay at my regular place.

Was this review helpful? Yes 1
province of quebec
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

nice hotel very clean and the staff very friendly but cracking beds slow elevators odd shower with a glass as a wall(no privacy) great if you have kids with the pool and waterworks on the 7th floor not worth the price

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

This was the second time we stayed at this hotel and the 4th with the Jaro chain. The stay was OK, but there were a few things that seemed out of place for a hotel of a 4 star rating. The biggest issue would be the continuous penny pinching. Although I am fully aware that hotels are here to make... More

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice and clean room. Even had a fireplace. Nice pool area, great for families with children. Breakfast included. Not many hot items (scrabled eggs and sausage) and fruits from a can. Reception was friendly and chech in efficient.

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Montreal
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good experience at Hotel Must. Front desk was very good and friendly. Room was clean and well appointed. I do find it a bit odd that a hotel with see-though glass showers also tries to cater to families with the water park on the top floor. Avoid floor 6 if you can since there will be some noise above you... More

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Palm Desert, California
Top Contributor
150 reviews 150 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is a relatively new hotel close to the city. It is a very pleasant hotel with nice rooms and good service. It is convenient to a range of restaurants and just minutes from the most wonderful town in Quebec.

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Montreal
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed April 20, 2014

Stayed here for 2 nights with our two young children as a destination because of the pool and toddler splash park. The pool, water slide and splash park are the only reasons to visit this property. Given these attractions, you would think that the property would focus their attention on the needs of their younger guests, but it would seem... More

Was this review helpful? Yes 2
Calgary
Top Contributor
60 reviews 60 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 9, 2014

I did not have a chance to spend much time in the hotel and I am sorry about that. The room was very spacious with a modern sitting area and a separate bedroom. The bed and pillows were very nice and certainly a very nice quality. There was no bath tub in the bathroom which would have been disappointing had... More

Was this review helpful? Yes 2
Saint Jerome, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2014

This hotel is a beautiful place to rest and have a time off. The only disadvantage we had when we were at the hotel, was the breakfast which was not ready on time around 9:30. In fact the breakfast was from 6:00 am to 10:00 a.m, and the service was at a very low average. No food ready on time... More

Was this review helpful? Yes 2
Glen Allen, Virginia
Top Contributor
52 reviews 52 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 21, 2013

This is a nice hotel. The rooms are clean and they are accommodating. I would stay here again. The staff could use some customer service training. That is not to say that they were rude but they need some training on how to interact with their customers. Also I have never stayed in a hotel that charges for coffee in... More

Was this review helpful? Yes 1
M_Jaro, Manager at Hotel Must, responded to this review

Dear Guest, Have you left a comment card at the front desk regarding your concerns? Since you have not identified yourself in the comment, we can't get in touch with you to discuss why you think our staff could use some customer service training. Please, contact us so we can evaluate the situation along with you. As you may have... More

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Additional Information about Hotel Must

Address: 1345 Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
Location: Canada > Quebec > Quebec City
Also Known As:
Hotel Must Quebec/Quebec City

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