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Hotel Louisbourg

Hotel website
68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
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Hotel Louisbourg
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111 Reviews from our TripAdvisor Community

Traveler rating
    17
    45
    31
    10
    8
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16
69
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Cardiff, United Kingdom
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is on one of the main streets in the old town and convenient for exploring the upper town and lower harbour area. Confusingly, the check in is not at the hotel but at a sister hotel around the corner, which information does not accompany the booking and so you onl discover this on arrival at the entrance to... More 

Was this review helpful? Yes
Sebastien_Collin, Gérant at Hotel Louisbourg, responded to this review

Dear HowardKilvington, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay. Concerning the reception located at the Hotel Acadia (the reception is always open ! ) , it is mentioned on every website and also on our confirmation that you have to do the check in at... More 

Romania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located in ‘old Quebec’ within walking distance of restaurants, shops and historical sites. The building is secured by key and felt very safe but it has no elevator so you'll need to carry your luggage on a narrow flight of stairs. An important thing to keep in mind is the reception is around the corner from the... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear Cristina P, Thank you for taking time to write a review about our hotel. We are pleased to see that you enjoyed your stay and next time feel free to ask help to the valet/porter for your luggage !! Regards, Sébastien Collin More 

1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is fine if you don't need anything from the front desk. We had requested maid service on our second morning. We came back at dinner time to find our door was wide open. I can only assume it had been that way for the majority of the time we were gone. Nothing was taken, which I attribute to... More 

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear Celine I We sincerely regret for what happened, we take good note of your comments and will pass the message to the persons concerned to be sure that situation did not happen again. Regards, Sébastien Collin More 

Ajax, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Certainly is a no frill hotel, when you arrive at the address you find instructions to proceed around the block to another hotel to check in, then tote your luggage around the block and up a large flight of stairs to your room. Our first room was nice but there was loud banging within the walls, asked for another room... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear Carol B, We really regret what happened during your stay, we do not hide the fact that the front desk is located at the Hotel Acadia and the information is online on every platform. Also a valet / porter is here from 8am to 8 pm to help you with luggage, you only have to ask when help is... More 

Sherbrooke, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 27, 2015

the best part of staying at this hotel was the awesome location it provides. the hotel, though, is extremely noisy. some staff were not very reliable or helpful but others were friendly and caring. the hot tub in the main hotel was extremely relaxing on the cold and rainy days.

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear Risha D, Thank you for taking time to share your comments about our hotel. We are pleased to see that you enjoyed the perfect location of the hotel. Concerning the noise, it might be due to some work in room that we are actually finishing We have worked hard this the winter to renovate many rooms and we are... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

No frill hotel, rooms are clean and price is good. Great location in Old town, restaurants nearby,all attractions in walking distance. Staff is nice and check in is at another location around the corner. They have luggage service. No elevator.

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed the room and the location of the hotel. Hoping to have the chance to welcome you again soon. Regards, Sébastien Collin More 

Portland, Maine, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

Last year we stayed at the Louisberg in a junior suite which was perfect. This year we just rented a regular room. It was small and the bed was ok. The room was tastefully decorated, clean, heated well, and had everything we needed for a short stay. The location is PERFECT! We got breakfast this year which we did not... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are pleased to see that you also enjoyed your second stay at the Louisbourg hotel .Hoping to have the chance to welcome you on the future ! Best regards, Sébastien Collin More 

Montreal, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 2, 2014

Second time at this hotel and very satisfied. Affordable, clean & great location. Breakfast included in price but there are much nicer breakfast locations around if you don't mind missing the free food. We will return again next bisit tp Qc.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are pleased to see that you enjoyed your stay and it always be a pleasure to welcome you. Regards, Sébastien Collin More 

San Ramon, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 20, 2014

What a surprise when the taxi dropped us and our luggage off at the Louisbourg Hotel! Upon opening the door, we found the next door locked. The hotel has no reception area. Finally we found a map telling us to walk two blocks to another hotel. So my husband and I trudged with our four suitcases and two carry-ons, in... More 

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We are really sorry to read this kind of comment as we work really hard to offer you the best. As you mentioned, the Louisbourg Hotel doesn't have a reception and you have to go at the Acadia hotel as it mentioned on every website (also... More 

Vancouver, Canada
1 review
3 of 5 stars Reviewed October 6, 2014

Rooms are "simple" but very clean. Location is great, lots of good restaurants nearby. Breakfast is awful, don't waste your time! Lots of other places to choose. Shopping nearby. Check in & check out went very smoothly.

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your opinion about your recent stay. We are pleased to see that you enjoyed many aspects of your stay and we are really sorry to see that breakfast was not one of these. We do our best to offer something convenient to all and we will continue to work on it.... More 

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