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All 102 Quebec City hotels

Hotel Louisbourg

2.5 of 5 Hotel   |   68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
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Ranked #68 of 102 hotels in Quebec City
A recent review
3 of 5 stars Reviewed July 10, 2014
bensagle Waterloo, Canada
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93 people have reviewed this hotel

Traveler rating
    15
    39
    27
    8
    4
See reviews for
12
60
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Stayed at Hotel Louisbourg recently. Items were stolen from our room. We reported the incident to the front desk immediately upon discovering the theft. Perhaps coincidentally, the items went missing after the only time the cleaning staff cleaned our room. There are no lock boxes in rooms. Managment accepted no responsibility for the theft. Extremely disappointed with our visit and... More

Was this review helpful? Yes 3
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear Customer, We had the occasion to discuss about this situation together. Again, we are really sorry that you think you were theft in your room. We asked the employee to see her personal bag (effects). We cannot accuse without any clue. We talked with the manager of the cleaning company and he told me that this employee work for... More

Waterloo, Canada
Top Contributor
407 reviews 407 reviews
271 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed July 10, 2014

Part of the Nouvelle-France owned hotels that surround it (4 properties in total). Don’t forget that you have to check-in at the Hotel Acadia around the corner; there is no one stationed at the Hotel Louisbourg. In comparison, I have only been to the Hotel Acadia as well, and it would seem that the Louisbourg is the low-cost budget option.... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed the perfect location of the hotel But as you mentioned the Louisbourg has more economic rooms than the Acadia, that is responding to another kind of demand. We hope to see you again in one of our establishment, Kind... More

Sunnyvale, California
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 3, 2014

We stayed here the last weekend of June 2014. We are American, so we wanted a place where we could park the car and not have to drive due to our inability to read French street signs. The check in procedure was a bit of a hassle. It took a little while to find the hotel, once we finally found... More

Was this review helpful? Yes 1
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you have enjoyed most part of your stay. We do apologize about the Wi-Fi we had difficulties with it during this week end. :( We hope to have the chance to welcome you again. Regards, Sébastien Collin More

Massachusetts
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 30, 2014

My adult daughter and I just finished a four day three night stay at the Hotel Louisbourg and would definitely recommend it and stay again. The room is small in comparison to chain hotel rooms but there was plenty of room for two plus all of our baggage and very clean. The closet did have an iron and ironing board,... More

Was this review helpful? Yes
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel Louisbourg. We're really pleased to see that you enjoyed your stay and this will be a real pleasure to welcome again! Best regards, Sébastien Collin More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 28, 2014

I went to Quebec City for a business conference. My train arrived at 9pm and I took a taxi to the Acadia hotel for check-in. It was a struggle opening the door as I had many bags, laptop, umbrella, etc. The concierge stood there in front of door and did not bother helping me. I checked in, was given keys... More

Was this review helpful? Yes 2
Sebastien_Collin, Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your experience, We do apologize for what happen during your brief stay at our hotel. We're not able to find any information to contact you, So please join me at 418-694-0918 #143 Regards, Sébastien Collin More

Victoria, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 18, 2014

We arrived by taxi with baggage in the middle of a cold and rainy afternoon. The taxi left and we discovered that the doors were locked and that the check-in was a block away. This should have been explained in our confirmation email. When I suggested it would have been nice not to lug our luggage back and forth in... More

Was this review helpful? Yes 3
FBergeron-Ouellet, General Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share you comment about our hotel. We're really sad to see what happened to you during your vacation. We work hard to offer a great service and this comment will push us to work harder. But there is a little thing, about the check in information, this is written down on Expedia... More

Dartmouth, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 12, 2014

We booked the Hotel Louisbourg through a Travelzoo special in January. Neither of us had been to Quebec City before and it was on our list of places to visit. We booked for $79/night and included parking and breakfast. From check in to check out we had great service. All hotel employees we had contact with were helpful and professional.... More

Was this review helpful? Yes 1
FBergeron-Ouellet, General Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay and it will be a real pleasure to welcome you again. Regards, François Bergeron-Ouellet More

Saint John, Canada
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2014

In the heart of Old-Quebec, we could leave the 'hotel' and stroll to everything we wanted to see. We stayed for three nights on the top floor facing the street. You can hear the horse-drawn carriages go by and it was like taking a step back in time. This is more of a bed-and-breakfast style house with rooms than a... More

Was this review helpful? Yes 1
FBergeron-Ouellet, General Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay and it will be a real pleasure to welcome you again! Regards, François Bergeron-Ouellet More

Waterloo, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2013

Beautiful historical building in Old Quebec. Everything was a short walk away. We stayed for three nights and never bothered to retrieve our car until check-out. Everyone was very helpful at check-in. Valet service was a life-saver given the narrow streets, and they'll carry your bags for you. What more could you ask?

Was this review helpful? Yes
FBergeron-Ouellet, General Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your experience at our hotel Louisbourg. We're pleased to see that you enjoyed all aspects of your stay. Hoping to welcome you again. Regards, François Bergeron-Ouellet More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

Fabulous location in Old Quebec, close to main visitor sites and great restaurants. Rooms clean, quiet and compact, not there to stay in a spacious modern room. Good wifi and very friendly staff especially Louise who was very helpful. Would stay there again.

Was this review helpful? Yes 1
FBergeron-Ouellet, General Manager at Hotel Louisbourg, responded to this review

Dear guest, Thank you for taking time to share your comment about our hotel Louisbourg. We're pleased to see that you enjoyed your stay. Hoping to welcome you again during your next visit. Regards, François Bergeron-Ouellet More

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Additional Information about Hotel Louisbourg

Address: 68 Saint Louis Street, Quebec City, Quebec G1R 3Z3, Canada
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Louisbourg 2.5*
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Also Known As:
Hotel Louisbourg Quebec/Quebec City

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Class
Official Description (provided by the hotel)
Hotel Louisbourg is a 22 room hotel located in the heart of Old-Quebec. All our rooms combine an historic ambiance with a more modern comfort. ... more   less 
Number of rooms
22

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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