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All 102 Quebec City hotels

Chateau Fleur de Lys - L'HOTEL

2.0 of 5 Hotel   |   15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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84%
Ranked #25 of 102 hotels in Quebec City
A recent review
5 of 5 stars reviewed yesterday
karine t Dubai, United Arab Emirates
  • Overview
  • Reviews (48)
  • Photos (74)
  • Amenities
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  • Room tips (7)
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48 people have reviewed this hotel

Traveler rating
    26
    14
    6
    1
    1
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8
27
2
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed for 4 nights and loved our white bedroom. We were delighted to discover our bedroom with a decoration balancing Quebec style and French touch ambiance. Location is great and all is within reasonable walking distance. Owners were highly supportive and always keen to help us to organise our stay. We discovered very good restaurants thanks to their advices.... More

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Quakertown, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service and ambiance at the Fleur de Lys Hotel was excellent. Our room was spacious, clean and comfortable. Access to the center of old Quebec and the boardwalk make this hotel one we will recommend to other visitors.

Review collected in partnership with this hotel

Was this review helpful? Yes
New Milford, New Jersey
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed for three nights after staying in Montreal for three nights. The Chateau Fleur de Lys was a fantastic place to stay and one I can't recommend enough. It is just off the main square behind the Chateau Frontenac and easily within walking distance of Upper Town, Lower Town, and the Plains of Abraham/Citadel. Yet being just a block... More

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Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Brett, Many thanks for your extensive and very positive feedback about our Hotel. We hope to welcome you soon for another stay. The renovation will continue step by step in the coming months and we are sure you will be suprised by our new realisations. Warm regards, Olivier, Romuald (The owners), and Audrey (our highly committed assistante) More

New Mexico
Top Contributor
51 reviews 51 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Americans who pursue an active lifestyle, appreciate functional and clean lodging with easy-in and easy-out access. We avoid grand hotels and approach chains with care. Notable positives (in no particular order): owners are renovating property well in a European style, a quiet location close to cultural sites, excellent front staff, large room, contemporary linens, good value, fast wifi... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for taking the time to share your opinion about our hotel with other travellers. We also would like to thank you for you kind compliments, it is always pleasant to receive encouragements especially during demanding and busy period. We are looking forward to welcoming you soon, Olivier & Romuald (The owners) More

Rockland, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights in this charming hotel. Room was small, but I was expecting that. Staff was very helpful and patient. Perfect location to walk to all the attractions, yet quiet and peaceful too. I love the beautiful city of Quebec. Will definately return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, We are pleased to read that you have appreciated you stay in our hôtel, especially our service and it location in the heart of the Old Quebec. You will always be welcome at Château Fleur de Lys, Warm regards, Olivier & Romuald (the owners) More

Bathurst, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I stayed here for my bachelorette party. The hotel was to be a surprise for me, being in a classic building with Victorian details... completely my style. We were treated as a rowdy group from the start, told to be quiet when we would return that evening, were not allowed to take an iron/ironing board to our room but had... More

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Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Madam, First of all, let me to remind you that Bachelorette party are not allowed in our hotel and this is clearly indicated on Booking.com the website that you used to reserve your room in our hotel. This rule is to guarantee to all our other guests a peaceful and restful stay. We have only accepted to welcome you... More

Tampa, Florida
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could not have been more pleased with the welcome extended to me by Audrey at the front desk and by Olivier who is the owner. Moreover, the room was crisp, clean and beautifully arranged...and although this top floor room was a serious climb up the stairs everyone helped to get my luggage up and down. The view from this... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for your feedback on Tripadvisor, we are delighted to read that you have appreciated your stay in our hotel, the quality of our linen and the availability and good advice of Audrey. We look forward to welcome you soon for another stay, Warm regards, Olivier & Romuald. More

1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located in old town and is within short walking distance to all the attractions in old town. Staff was very friendly and helpful. We're especially happy that we can keep our bikes in the garage and didn't have to carry them up the stairs. The breakfast room is nicely decorated and offers a nice view of... More

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Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Crystal, Many thanks for taking the time to share you opinion about our Hotel with the Tripadvisor users. We are happy to read that you have appreciated your stay in our hotel and the efforts we have done to make it comfortable. Regarding the bikes, we find indeed more convenient for our cyclist guests to keep their bikes in... More

Albany, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We took the route that Arnold took,thru Maine then up to Quebec. What a pleasant surprise, to be welcomed to an original place in history. The room was spotless. The staff was willing to meet any demands, including a room change. I am looking foward to our return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Michael, Many thanks for your kind words. We really appreciate to read such comments, because for us each guest is a challenge and our job is to transform the challenge into a victory by making our guest happy. To be fully honnest we love to make people happy. We look forward to welcome you again and again, Warm regards,... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

beautifully renovated chateau, spotless, very comfortable. great location. hostess very knowledgeable about the area, places to visit and dine,etc. had lots of patience! with our many questions. would stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for these compliments and positive feedback, we are happy to read that you have had a pleasant stay here at Chateau Fleur de Lys, and have appreciated the suggestion and recommendations of the staff and more particularly the one of Audrey. We are working hard to prepare your next stay and to have even better answers... More

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Additional Information about Chateau Fleur de Lys - L'HOTEL

Address: 15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Chateau Fleur de Lys - L'HOTEL 2*
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Also Known As:
Au Chateau Fleur De Lys Hotel Quebec City
Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City

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Amenities

Free High Speed Internet ( WiFi )
Hotel Style
#28 Family Hotel in Quebec City #29 Romantic Hotel in Quebec City
Hotel Class
Official Description (provided by the hotel)
Nestled in the very heart of the Old Quebec city, at the corner of the Governors' garden, facing the Chateau of Frontenac, the Dufferin Terrace and the Saint Lawrence river, the Chateau Fleur de Lys - L'HOTEL is a Victorian style house from the 19th century. Recently purchased in 2014, the hotel is evolving everyday to offer better comfort to its guests: all rooms have now an all new set of bed linen (4 star hotel standard sheets, quilt and quilt covers) and bathroom towels of high quality, free WIFI, hairdryer, and a up-to-date fire safety system. By summer, all rooms will be equipped with flat screens with cable television (over 40 channels). Thanks to its great location, you can access the most popular attractions by foot in just a few minutes : Quebec Parliament, Quebec Convention Center, Plains of Abraham, the Citadelle. If you are looking for theatrical entertainment, the Capitol Theater and Quebec's Grand Theater are also within walking distance. The hotel is dedicated to travels and guests seeking a key position to visit the city for business or pleasure with the quaintness of a garden. ... more   less 
Number of rooms
17

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