We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 97 Quebec City hotels

Chateau Fleur de Lys - L'HOTEL

2.0 of 5 Hotel   |   15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
Hotel website
Hotel amenities
Special Price
15% off room rate
Save Saved
You added Chateau Fleur de Lys - L'HOTEL to your Saves list
Chateau Fleur de Lys - L'HOTEL
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
77%
Ranked #40 of 97 hotels in Quebec City
A recent review
5 of 5 stars reviewed 2 weeks ago
MarkNoff St. John's, Canada
Write a Review

22 people have reviewed this hotel

Traveler rating
    7
    9
    5
    1
    0
See reviews for
4
13
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
St. John's, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Me and my girlfriend wanted to take a trip away from Newfoundland for a few days and found this hotel on hot wire! Staff were amazing and the location was great. Olivier one of the owners is an amazing man and accommodated us however he could! He even gave us a bottle of wine for my girlfriends Birthday. I would... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Meghan, Dear Mark, First of all we would like to thank your for your stay at Château Fleur de Lys and we hope that your journey back to your home was not too difficult due to big storm of last week. We are pleased to read your comment and to know that we are on your top list. Be... More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 5 weeks ago

On a last minute whim my girlfriend and I decided to stay a 3rd night in Quebec and chose Chateau Fleu de Lys...we were not disappointed. The price was great, the location within the city was where we wanted to be, and the room as comfy as one could want. I almost felt how a writer would in a quaint... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Thank you so much to taking the time to share your experience with other travellers on Tripadvisor. We are sorry for your troubles with Internet, since we have totally changed our installation last month this should not happen, but be sure that we are going to follow very closely the situation. For your next stay, please don't hesitate... More

Brossard, Canada
1 review
3 of 5 stars Reviewed February 26, 2014

great location. nice place, modest accommodations because the washroom was very small and in the common hallway, but very clean. the staff was professioanal and friendly. good value. I would return or refer friends and family perhaps this summer.

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for your comment on Tripadvisor. We always appreciate to receive feedback from our customers. In order to complete and avoid any misunderstanding, we only have 2 rooms (on 17) with private washroom outside of the room in our hotel - Our Guest rooms (Chambre d'Ami in French). These 2 small rooms are clearly identified on our... More

Banff, Alberta, Canada
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 12, 2014

This was the third hotel that we stayed in as we travelled Parts of Ontario and Quebec last winter. It was by far the best choice of hotels that we made during our trip. - Breakfast was a great bonus - FrontDesk staff was freindly - Nothing really to complain about but hair found in the tub. Only a few... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, You stayed at Chateau Fleur de Lys few months ago and you have appreciated you stay. We would like to advise you that the hotel have been sold during the winter 2013-2014, and is currently changing in order to reach higher confort standards. We have by example changed all bed clothing, curtains, aminities products, all our rooms are... More

Ottawa, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 7, 2013

Just the basics, friendly service, room is a room. For the price it was perfect. A 3 minute walk from the Chateau Frontenac and Vieux Quebec. 15 minute walk to Grande Allee restaurants and The Plains of Abraham. Basic breakfast was included in our price. I'll give the hotel a 4/5. It was just lacking the proper room amenities.

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, You stayed at Chateau Fleur de Lys few months ago and you have appreciated your stay. We would like to advise you that the hotel have been sold during the winter 2013-2014, and is currently changing in order to reach higher confort standards. We have by example changed all bed clothing, curtains, aminities products, all our rooms are... More

Orangeville, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2012

You can't beat the location of this hotel for the price; right beside the Chateau Frontenac and all of the central Quebec City sites. Room was clean and charming; beds were comfortable, (only criticism was the bathroom was very small); staff were very friendly and helpful; breakfast was offered at a sister B & B, 40 meters away...croissants were excellent!... More

Was this review helpful? Yes 2
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, You came 2 years ago at Chateau Fleur de Lys and have appreciated your stay,, but do you know that the hotel has been sold in Winter 2013-2014 and offers now more confort, service and is still considered as a good value. Don't hesitate to come to see the changes... Looking forward to welcoming you soon, La direction,... More

Ottawa, ON
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 2, 2011

Hard to find but once you have, you will be pleased on how central it is, for the price. We are family of 4 in a double room, so a bit tight, but good enough. Breakfast was great, lots to choose from !

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, As new owners (since Dec.2013) we have read carefully you advise dated on Mai 2011. As most of the hotel's guests you have particularly appreciated our location and have liked the breakfast during you last stay. Let yourself be surprised and come to visit us again you will love the new breakfast, more choice, a better quality and... More

Olympia, Washington
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 10, 2010

I've been staying at this hotel for over 25 years, and at all seasons. The best thing it has going for it is location - right across from the Chateau Frontenac and the rest of Vieux Quebec. Price is reasonable and there is parking available for a fee behind the hotel. It has a European flavor: no frills, concierge can... More

Was this review helpful? Yes 2
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, We are agree with you the location of Chateau Fleur de Lys L'HOTEL is perfect, that why we have decided to buy it in Winter 2013-2014, but since its re-opening (February 2014) it is not anymore its single quality. We are now focusing all our efforts to make it confortable in a warm and friendly atmosphere in order... More

moncton
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 29, 2010

We arrived from Ontario..very tired and having travelled most of the day. The "Madame" who received us seemed nice...until we couldn't find any parking. We looked for another parking spot for hour and a half, to no avail. We checked in with her periodically to find out where else we could possibly park. She became impatient with us at one... More

Was this review helpful? Yes 2
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, We have read carefully your advise on our hotel and we would like to inform you that the hotel has been sold in Winter 2013-2014. Since the re-opening in February 2014, we focus all our efforts on providing better services, better confort in order to make the stay of each of our Guest as enjoyable and as memorable... More

Elgin, IL
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 1, 2010

Spent two evenings at the hotel. The room was clean and comfortable. As a previous reviewer mentions, the shower is strong and you won't have any problems getting the shampoo out! Also , the TV was 13" and no remote, but there was cable. No breakfast in the morning but they give you coupons for $5 per person at a... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, As you already know our hotel Chateau Fleur de Lys, we would like to inform you that the hotel has been sold in Winter 2013-2014, and since its re-opening (February 2014) you can come and stay with us not only for our locafion We are now focusing all our efforts to make our Hotel confortable in a warm... More

Been to Chateau Fleur de Lys - L'HOTEL? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chateau Fleur de Lys - L'HOTEL

Also Known As:
Au Chateau Fleur De Lys Hotel Quebec City
Au Chateau Fleur De Lys Hotel
Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
Address: 15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
Phone Number:
Location: Canada > Quebec > Quebec City
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#29 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Chateau Fleur de Lys - L'HOTEL 2*
Official Description (provided by the hotel):
Nestled in the very heart of the Old Quebec city, at the corner of the Governors' garden, facing the Chateau of Frontenac, the Dufferin Terrace and the Saint Lawrence river, the Chateau Fleur de Lys - L'HOTEL is a Victorian style house from the 19th century. Recently purchased in 2014, the hotel is evolving everyday to offer better comfort to its guests: all rooms have now an all new set of bed linen (4 star hotel standard sheets, quilt and quilt covers) and bathroom towels of high quality, free WIFI, hairdryer, and a up-to-date fire safety system. By summer, all rooms will be equipped with flat screens with cable television (over 40 channels). Thanks to its great location, you can access the most popular attractions by foot in just a few minutes : Quebec Parliament, Quebec Convention Center, Plains of Abraham, the Citadelle. If you are looking for theatrical entertainment, the Capitol Theater and Quebec's Grand Theater are also within walking distance. The hotel is dedicated to travels and guests seeking a key position to visit the city for business or pleasure with the quaintness of a garden. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Fastbooking, Expedia and Venere so you can book your Chateau Fleur de Lys - L'HOTEL reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Chateau Fleur de Lys - L'HOTEL, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.