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All 103 Quebec City hotels

Chateau Fleur de Lys - L'HOTEL

2.0 of 5 Hotel   |   15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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Ranked #17 of 103 Hotels in Quebec City
A recent review
5 of 5 stars reviewed 5 days ago
Jamie M Vancouver, Canada
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91 reviews from our community

Traveler rating
    56
    24
    8
    1
    2
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25
45
3
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent 6 nights here and thought this little hotel (15 rooms) was wonderful. I had a room on the top floor with a view and it was a deal at $85.00 CDN per night as the toilet and shower (for my use only) were 10 meters down the hall and the room had only a sink. Each morning, the... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Jamie, First of all, many thanks for choosing Château Fleur de Lys for your long stay in Quebec City, but also, of course, for taking the time to write this fully detailed review. We are pleased that you have appreciated your stay in one of our 2 "Guest Rooms" ("Chambre d'Amis" in French). Indeed, these rooms provides a very... More

Keswick, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our family stayed at Chateau Fleur Lys this past week-end Sept.12 & 13 2014 and the hotel was fantastic.It is very quaint with a lot of charm.When you walk in you see the beautiful staircase and the perfect lighting to give it that old charm atmosphere.Our rooms were spotless and had everything we needed.The staff were so helpful and were... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Marilyn, Some days start better than others, and thanks to your comment, we have all started this one very well. Indeed, your comment underlines the daily efforts done by a whole team, housekeeping, reception desk, hotel management to make as pleasant as possible the stay of our guest, and at the end of a very demanding summer season it... More

Rochester Hills, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

5 Stars!!!! Our stay at Chateau Fleur de Lys will always be a memorable one! It was our first ttrip to Quebec city and the hotel was really the perfect location. Right in the center of Old quebec, the hotel is a 2 minute walk from Chateau Frontenac, Plains of Abraham, Saint Lawrence river, and an endless selection of restaurants.... More

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Diana, Thank you so much for taking the time to share your opinion about our Hotel with some other Tripadvisor travellers. We are delighted to read that you have appreciated our nice city but also of course our Hotel. To contribute to making memorable the stay of our guests is our main goal and we are always pleased to... More

Lucerne, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and used the hotel for exploring Quebec City - which was very easy as the hotel is nearby the historic part of the city. We felt very welcome from the very first moment, the staff did everything to make us feel like home. As we were roadtripping through Canada, we really appreciated the warm... More

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Matthias, Thank you so much for sharing your opinion about our hotel on Tripadvisor. When we have decided to operate an Hotel, we knew precisely what we wanted to deliver to our guest, and this can be summarized by these words : create a hotel where the visitor will have pleasure to have a rest and to enjoy a... More

Paris, France
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a very positive experience in Chateau Fleur de Lys hotel in Quebec City, from 12 to 14 August. As we are a family of 4, we stayed in the room # 25, just above the breakfast room. The room was very clean, the two queen beds were extremely comfortable and the bow window offered a very nice view... More

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Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Betrand, Many thanks for your comment on Tripadvisor, we are delighted to have participated to make memorable your stay in Quebec city. August is a very busy period for us, and it is sometimes difficult to be sure to have fully satisfied our guests, that is why we always appreciate to receive feedback. We hope to welcoming you soon... More

Bilbao, Spain
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Would you call a hotel to a place with no reception during all night long? Would you call a hotel to a place with the restroom out of your room? Would you call a hotel to a place with a noise from the air conditioning so absolutely unbearable that you are unable to sleep? Besides, if you add that the... More

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, We read carefully your comment on Tripadvisor and we would like to answer to its different points : - Would you call a frequent traveller someone who does not read his room description, where it is clearly indicated that the bathroom is outside the room, before the book it? Certainly not. You booked room with a bathroom outside... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location can't be beat, and the Governor's Park I think is the loveliest and quietest area of all Quebec City. The views of the Frontenac are august, and the surrounding old buildings lend an incredible charm to the place. BUT, my goodness has nobody thought about renovating? The rooms, while clean, are out of the 1950s. If you're going... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, We read your comment and are dissaspointed that you have not appreciated your very short stay in our hotel (less than 24 hours). Regarding the renovations, they are in progress, as we have already explained on Tripadvisor and to your parents. To renovate a hotel takes time, we bought the hotel less than one year ago, and even... More

Toronto
Contributor
19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My three most important factors for judging hotel stays are value, cleanliness, and comfort. Hotel Château Fleur de Lys delivers on all of these. We spent three nights in room 24 on the second floor at $99/night. We didn't mind going across the hall to use the private washroom, which was small but immaculate. The room itself was not large... More

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for taking the time to describe your stay in our hotel. We really appreciate. It is always a pleasure to read that people have understood our project and that it takes time to restore an historic building. We only own the hotel for 9 months. Even if a lot people already find our hotel very pleasant,... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location behind the Chateau Frontenac. The lady at the reception desk was very nice and helpful upon our arrival. There is no parking at the hotel nor close to it. It's about a 2-3 block walk uphill to the hotel from most parking lots. As for the room, although we appreciated the older style,... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for taling the time to share your opinion on tripadvisor. Regarding the parking, as most of the hotels of the Old Quebec and as indicated everywhere on Internet, the hotel has no parking. Nevertheless, 3 public parkings are between 3 to 7 minutes walk from the hotel, which is not a problem for most of guests... More

Long Island, New York
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are not really small hotel/inn/B&B fans. However, in order to truly experience old Quebec City, a stay in this hotel is recommended. This hotel is in a terrific location, a block away from the Frontenac, where we parked our car ($35/day), two blocks from the boardwalk, near the Citadel, and steps away from restaurants and shops. It sits on... More

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for taking time to comment your stay at Château Fleur de Lys, and also for your very kind words. We all appreciate them. Indeed, we are perfectly located, very close to the most important attractions and points of interest of the Old Quebec City, and as we use to say to our guest, from our Hotel... More

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Additional Information about Chateau Fleur de Lys - L'HOTEL

Address: 15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
Phone Number:
Location: Canada > Quebec > Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Chateau Fleur de Lys - L'HOTEL 2*
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Also Known As:
Au Chateau Fleur De Lys Hotel Quebec City
Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City

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