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Chateau Fleur de Lys - L'HOTEL

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15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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1 room 1 guest
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Portland, Oregon
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place to stay in old town Quebec City. Centrally located, a very charming old building, great front desk staff. Our room had an outdoor balcony and A/C as well as our own bathroom. They offer breakfast for $10 a person which we declined, but the dining room looked nice at breakfast time and it looked like a good choice... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Vida, Many thanks for your recent stay and for taking the time to write this nice review on TripAdvisor. We are very pleased to read that you have appreciated your room and its private deck, newly installed, on which you can enjoy a drink while admiring the roofs of the Old Québec City... Looking forward to welcome you soon,... More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Quebec City is full of charm and this hotel does not disappoint. From the decoration to the service I was surprised we payed as little as we did! The location is right in Old Quebec with parking less then a 5 minute walk away. Our room was clean and the washroom was a little out dated but everything worked which... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your recent stay and for your very nice review on TripAdvisor. We are very happy to see that you have appreciated your stay with us, and that you estimate that the hotel is worth the money you paid for. Offer a great experience at the right price is something that we are looking for but... More 

Albany, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our visit to this hotel was a very nice experience. The location was perfect. Most of the sights in the Old Port were within walking distance. The hotel was very,very,clean. The focus on service to guests was evident. The owners were very helpful recommending restaurants and things to do. They made us feel welcome. I would recommend this hotel to... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your recent stay at Château Fleur de Lys and for your very warm review on TripAdvisor. We are delighted to read that you have appreciated all the aspects of your stay in our hotel and we have transmitted your special mention concerning the cleanliness of the Hotel, to Sabrina our valuable housekeeper and to her... More 

Sydney, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed Quebec and our stay at Chateau Fleur de Lys. The Old City is so beautiful. This charming and comfortable hotel, in a quiet street, is perfectly located for easy walking to many of the historic sites, cafes and restaurants and green public spaces. Our hosts were very friendly and helpful. The delicious homemade pastries for breakfast, served... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your very nice and kind review on TripAdvisor and for your stay in our hotel. Apparently we made happy another Australian and we are very happy about that, more especially because a lot of Australien choose our hôtel for their stay in the Old Quebec City, in summer but also in winter. If you have... More 

Boston, Massachusetts
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay very much. The room (a junior suite) was large and comfortable. Breakfast was lovely. The location inside the old city, close to everything, was just perfect. Staff were all very nice. Be prepared for the lack of an elevator - though it was only tough on us when bringing bags up. Decor was really sweet. Overall,... More 

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your stay at Château Fleur de Lys and for your review on TripAdvisor. We are delighted to see that you have spent a great stay with us. Regarding the lack of elevator, this is a reality for us and for a lot of small hotels in the Old Québec district (even 3 or 4 stars... More 

Beaufort, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

In my opinion the number of stars that a hotel is rated should not be based on whether the room has a coffee machine or not. This hotel is a delightfully converted Victorian era residence next to a park in Old Quebec so a room or two, such as the one we stayed in, have the wash room across the... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Gary, Many thanks for your stay at Château Fleur de Lys, for your review on TripAdvisor and for your kindness. The star classification is an endless debate and to be fully honnest we prefer to focus our energy to enhance our hotel, to suprise our guest and make them happy than to run after the stars. A comment like... More 

Sydney
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, good service, clean room, very good breakfast and all provided with a smile and willingness to help. We walk a lot and the hotel is perfectly located above the main touristy area, a quick walk and it was all there, shops, restaurants, etc. Following the street into which the hotel is situated, got us to the city walls... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your recent stay with us and for your warm review on Tripadvisor. We have particularly appreciated its title. Indeed, our european origins help us to give an even more european taste to the stay of our guest in the most european city of North America. Regarding our location in one of the quietest streets of... More 

Peterborough, Canada
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights and enjoyed our visit. Our room was small but comfortable and the breakfast is strictly continental. The croissants were fresh baked and delicious. Suggestion: Perhaps among the cereals offered (special K and corn flakes) perhaps something more substantial like granola or bran flakes. The location is great, an easy walk to everything in old Quebec. A... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for choosing our hotel for your recent stay in Quebec City and for your nice review on Tripadvisor. We heard your point about the breakfast and could consider it in the future. That said I take the opportunity you give me to remind that our continental breakfast already includes 3 types of cerales, fresh pastries baked... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

In May 2015, we stayed for 8 nights at this great hotel. The staff at the front desk were helpful even before we arrived. Throughout our stay the staff provided tailored recommendations for us and they really showed that they care about their guests having a good time and enjoying their stay. Their recommendations really 'made' the trip. The rooms... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, First of all, many thanks for your recent and long stay in our Hôtel. Make our guests happy is what it makes us happy...and when it happens after a long stay it makes us even happier :-)) Thanks also for your compliments about our hospitality and the ambiance of the hotel. Regarding the ambiance, someone said once on... More 

Melrose, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband, son, and I stayed in the Governor's Suite for 3 nights in July. It was a great room with funky furnishings, two queen beds, and two comfy chairs in a gorgeous bay window overlooking a park and the Hotel Frontenac. There was plenty of room for the three of us and although it was hot outside the room... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your stay in the Governor Suite and your nice review on TripAdvisor. Until now the Governor Suite has been refreshed and better equipped (Queen bed, refrigerator, and newly installed a Nespresso Machine) but no major works have been done yet. We are currently thinking about the project and have a lot of ideas for this... More 

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