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Chateau Fleur de Lys - L'HOTEL

Certificate of Excellence
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15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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Chateau Fleur de Lys - L'HOTEL
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211 Reviews from our TripAdvisor Community

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Traveler rating
    147
    48
    11
    3
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (38)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (34)
All months
New York City, New York, USA
1 review
5 of 5 stars Reviewed 2 days ago NEW

After a 4 night stay, I can say that I would return to this hotel. It is in a beautiful, quiet area that is adjacent to the main sights in the old town. It is within short walking distance to the boardwalk, and all of the restaurants in the old town. Breakfast is 10 dollars per person and is worth... More 

Was this review helpful? Yes 1
Tecumseh, Canada
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed 5 nights in June. The hotel staff were delightful, helpful, knowledgeable about surrounding areas and did all they could to make our stay really enjoyable. Our sink sprang a leak the first evening, a plumber fixed it the next day. We were in room 24, which was very small. Its 'private' bathroom was across the main hall and... More 

Was this review helpful? Yes
Ottawa, Canada
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at this hotel for our 3rd wedding anniversary and it was the perfect location. The room was exquisitely decorated and had so much rustic chic French charm - perfection! We stayed in the "black room" (room 26). While smaller than a lot of chain hotel rooms - it more than makes up with style and... More 

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for choosing our hotel to celebrate your 3rd wedding anniversary and for your sweet words on Tripadvisor. We are really very happy that you have loved our black room, our last renovated room. As you said, this room is not very large but we have tried (and if we understand you correctly we have succeeded) to... More 

London, United Kingdom
4 of 5 stars Reviewed 1 week ago NEW

This is a great hotel in a perfect location. The staff are so friendly and welcoming and were flexible to our late arrival time. The hotel decor is great fun and we felt at home very quickly. The staff made great recommendations of where to eat and activities to do.

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thank you very much for your recent stay and for these kind words on Tripdavisor. Even if your review is short, it expresses exactly what we desire to offer to our guests : a hotel different from the others leads by friendly and professional staff with a keen sense of the hospitality. To illustrate this desire we have... More 

Ottawa, Ontario
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I made a last second reservation at Chateau Fleur de Lys for a business trip back in May and was astounded by the attention of the staff and the beauty of the property. The receptionist was wonderful and very patient as I stumbled through conversations in French. Of course she spoke English fluently, but allowed me to practice French which... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for this review on Tripadvisor and for your recent business stay in our hotel. We are very happy that you have appreciated you room with its private bathroom outside. This type of room (we only have 2 rooms of this type), so called on our website Guest Room or Chambre d'Amis en français, is the perfect... More 

Peabody
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We Enjoyed a Wonderful stay here!!! The Staff and owners showed exceptional personal attention and took care of all our needs, making us feel so welcome. We had many questions and if they did not know the answer off hand they would research it and find the answers for us. We chose Quebec City to spend our 25th Wedding Anniversary... More 

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Karin and Darrin, Many thanks for your recent stay at Château Fleur de Lys and for your very warm review on Tripadvisor. We are delighted to have contributed to make your 25th wedding anniversary memorable and we hope that you will come with your childrens in fall. About this next stay, if you plan to come this year, you... More 

Deltona, Fl
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this hotel with Tripadvisor reviews and not disappointed. We arrived in Quebec City early in the day with lots of rain & traffic. We used our emergency flashers while parked in front of the hotel. Hubby ran in to find out about parking & came out with one of the owners, who collected our luggage & directed us... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for have written a so nice 200th review on Tripadvisor, we have all received it like a gift. We are delighted to read that you have spent a wonderful stay at Château Fleur de Lys and in Quebec City (more especially your experience at the iX - we have also read your review about them). Regarding... More 

Berlin, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights in this hotel and loved the location, the atmosphere and the friendliness of the hosts. We received good restaurant recommendations, were able to do laundry and enjoyed the breakfast. Our room was not luxurious but clean and charming. We would certainly come back again !

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Beatrice, Many thanks for your recent stay at Château Fleur de Lys and for taking the time to write this review. If we remember correctly, you should be back at home now, and we hope that you don't miss Québec too much. We are pleased to read that you have appreciated your stay in our hotel, its warm and... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 3 fantastic nights at Chateau Fleur de Lys on a trip to Quebec with my mom. This hotel is being lovingly restored by it's new owners (who purchased 1 year ago). Even though we didn't get a fully renovated room, our room was very comfortable with wonderful beds.The restoration work they are doing is marvelous..they are taking their... More 

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, First of all many thanks for your stay at Château Fleur de Lys, and for your very kind review on Tripadvisor. I'm very happy to see that our suggestions for your trip in the Charlevoix have been helpful (I was wondering few days ago if you enjoyed your trip, apparently yes :-). I am also happy to read... More 

New Jersey, USA
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel in a great location (with public parking only 1 ½ blocks away). The Hotel adds to the European flavor of Quebec. The owners and staff could not be more helpful. The Hotel is clean and well cared for. We could not have been happier with our decision to stay there.

Was this review helpful? Yes
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your stay and for your nice review on Tripadvisor. We are happy to read that we have fulfilled your expectations and that you have appreciated our way to welcome our guest and to manage our hotel. Please, do not wait too long before to come back to see us , Warm regards, Olivier & Romuald... More 

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