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Chateau Fleur de Lys - L'HOTEL

Certificate of Excellence
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15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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1 room 1 adult
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284 Reviews from our TripAdvisor Community

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Asheville, NC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel twice now. It is a very small, quaint place in an ideal location in Quebec City. The place is very simple, with no frills. Staff has always been very friendly and the place is always very clean. I slept better in this hotel than I've slept at home in a long time! If I... More 

Helpful?
Thank Karen128765
Flamborough, Canada
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this hotel room. It was big enough for our family. We opted to have the washroom outside our room, it was still private to us, but saved money in the end. The location is so central to everything that we did not need to move our car at all until we left. A $20 parking fee per day... More 

Helpful?
Thank genna2016
Southern Ontario
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three nights at the Chateau Fleurs de Lys. My initial emails to the hotel were returned immediately and they were very responsive throughout the booking process. This is not a "hotel" per se, but a typical bed & breakfast in an historic building in old Quebec, across from the jardin du Gouverneur, with the Chateau Frontenac just... More 

Helpful?
1 Thank travellingundertaker
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Many thanks for your stay at Château Fleur de Lys last september and for all these compliments. Regarding the family room where you stayed in, it has not been yet renovated and we are agree with you the bathroom is a bit dated. On the other hand this large room with 3 double beds is a very good... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location; outstanding service (Audrey is worthy of Les Clefs d’Or for the job she did on recommending & booking restaurants and where to go, and other assistance); bright, generous sized room; period furnishings, very comfortable bed; adequate (and quaint) washroom ( they will be upgrading). Generous wardrobe, but no drawers. A long standing business under new ownership two years... More 

Helpful?
Thank bacchus05
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your recent stay and for this very positive and precise review on TripAdvisor. We all have appreciated it, and Audrey even more :-) As you said after two years the hotel has already changed a lot, but we are going to accelerate the renovations. If you look on our website or on our Facebook... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel had a really nice at-home atmosphere. Christmas decoration was very pretty and the hotel inside and the room were designed with antique taste very clean and quiet. The staff were very nice as well. We felt very welcomed and of course the price was very reasonable. Unfortunately we were not able to take a shower at night because... More 

Helpful?
1 Thank tomoko1878
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Thanks a lot your stay at Château Fleur de Lys few days ago, and for sharing your experience with other travellers on Tripadvisor. Thanks also for your understanding about the problem that you encoutered with the hot water. What happened ? We have 2 systems for the hot water in the hotel and we used to close one... More 

Gold Coast
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been meaning to write this review for a while. We visited this charming establishment in September, 2015. It was towards the start of a three-month tour and we were carrying heavy bags with clothes for cold and hot climates.Imagine our dismay after dragging said bags up the front steps and through the heavy,weather-proof door, to find our room... More 

Helpful?
Thank LionessGoldCoast
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, What a pleasure to receive news from you and to read your very extensive and positive review. We hope that you have enjoyed your trip and that you are back home with a lot of good memories. About our renovations, we are currently working on them. We have opened, just before Christmas, a new category of rooms :... More 

Mt Mee
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quaint room in a very quiet location. Parked car at local undercover park and walked everywhere from where we stayed. Secret to the hotel is Audrey who bends over backwards to accommodate your every need. Through email communication prior to our arrival she booked us a table at local pub for Christmas day and arranged other activities for us during... More 

Helpful?
Thank BobMtMee
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, First of all, we wish you a great year 2016 full of travels... Thanks a lot for choosing our hotel for your last Christmas vacation. We are delighted to read that you have appreciated your room and the quality of service of our unparalled Audrey. Do not hesitate to visit us again soon, but in the meantime you... More 

Sanibel Island, Florida
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 weeks ago

My room was newly renovated and was lovely with new bath and furnishings. The staff was friendly and helpful. Our breakfast was very nice. The location was perfect. I would highly recommend staying at this hotel.

Helpful?
Thank sirodnparadise
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for you recent stay in our hotel and for taking the time to share your experience with the other Tripadvisor users. We are very pleased to read that you have appreciated the confort of your room and we would like to thank you for recommanding our hotel. We hope to welcome you soon for another stay,... More 

Fredericton, Canada
1 review
5 of 5 stars Reviewed January 3, 2016

Me and my boyfriend came here for a romantic Christmas vacation and with the help of Audrey from Chateau Fleur de Lys the vacation became the best of life! She went above and beyond to book restaurant reservations for us and she helped my boyfriend set up a proposal treasure hunt! We got engaged here!!!

Helpful?
Thank StephLee2016
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Steph, Thanks a lot for your feedback on Tripadvisor and for your recent stay at Château Fleur de Lys. We are all so happy to have contributed to your engagement, your return at the hotel in the snowstorm after the treasure hunt will remain one of the best memories of this end of the year, it was so nice... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

What a charming place! Forget the Chateau (in spitting distance and much more expensive!) This is the place to stay if you want cozy and warm, personal attention. Thank you Audrey and Simona. You two need to give lessons on how to b hospitabable, although I suspect it's second nature with you; not at all contrived. If you have the... More 

Helpful?
Thank Paula Y
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Paula & Stephen, Thanks a lot for your recent stay and for your kind words about our team and our hotel. We are very happy to have offered you the opportunity to enjoy a perfect winter stay and hope to have the pleasure to welcome you soon at the Château Fleur de Lys. Please do not hesitate to follow... More 

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