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Chateau Fleur de Lys - L'HOTEL

Certificate of Excellence
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15, avenue Sainte-Genevieve, Quebec City, Quebec, Canada (Formerly Chateau Fleur de Lys)
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Chateau Fleur de Lys - L'HOTEL
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Chateau Fleur de Lys - L'HOTEL
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179 reviews from our community

Traveler rating
    123
    42
    10
    2
    2
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48
91
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
148 reviews 148 reviews
61 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful experience in our two nights stay in Chateau Fleur de Lys. I can understand bad reviews only from inexperienced travelers that are confused about what to expect. The place was bought by the current owner less than 2 years ago and they´re trying to remodel the hotel as much as they can without disturbing the business.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our family of four arrived for our first visit to Vieux Quebec from Calgary for a short vacation. Our entire trip was a great experience, and a big part of our enjoyment was our stay at Chateau Fleur de Lys. The hotel itself is loaded with the old world charm and it felt like we were transported back in time,... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A charming hotel with a friendly staff and in a great location. The room was clean and very nice. Would definitely recommend to friends and anyone looking for a small but very nice place in Quebec City.

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location and nice rooms, very pricely if you compare around the area. We decide to take breakfast once there, and didn't regret. Good food and fresh bakery. I think they were renovating some parts, so now must be even better. Very good choice!

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New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I planned a last-minute drive to Quebec and booked Chateau Fleur de Lys a few days before arriving. I requested a water view if possible. Upon arrival, after 9 hours in the car, was pleasantly surprised to have them tell us they had upgraded our room and we went up to a water view. We also had... More 

Was this review helpful? Yes 2
Sao Paulo
Top Contributor
144 reviews 144 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long flight from Brazil and train from Montreal, arriving late at night, I was delighted to arrive at the Chateau Fleur de Lys. I was even happier that they had upgraded me to a better room. I had booked a double with external private bathroom, but they upgrade me to an ensuite. The reception closes at 9:30pm ,... More 

Was this review helpful? Yes 3
Jersey
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this little hotel in the heart of old Quebec City. We had a refurbished ensuite room that was exceptionally clean, warm and comfortable. Breakfast was served in the main ground floor charactful lounge with a choice of cereals, croissants, toast, cold meats and cheese, fresh fruit and yoghurt. As the room is also the lounge it has a... More 

Was this review helpful? Yes 3
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Christine, First of all, many thanks for you stay in our Hôtel, but also for having took the time to write a review on Tripadvisor. We are particularly happy to read that you have appreciated the informal feel of our hotel, because this is exactly what we want to offer to our guests : A confortable place where the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Awesome place....we had room 31 ...not the greatest view from window...but not bad...knowlagable staff...nested in old city with beautiful view of the river...id go there again if i visit quebec....worth it

Was this review helpful? Yes 1
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Norman, Many thanks for taking the time to share your opinion about our hotel on Tripadvisor. We are glad to read that you have appreciated your stay in our hôtel and that we have contributed to make your honey moon a unforgettable moment. Please do not hesitate to come back to see the evolution of Château Fleur De Lys.... More 

Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This little hotel is beautifully situauted right on a square with a view of the river and the Hotel Frontenac, whose evening light display is captivating. Very romantic! We had a two-bed room in the front. Spacious, spotless with very comfortable beds and pillows. The owners were very attentive and gave us great advice for our wanderings. Breakfast had the... More 

Was this review helpful? Yes 2
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guest, Many thanks for taking the time to write a review about our hôtel on Tripadvisor. It is always a pleasure to read that our guests have had a great stay in our hôtel and in Quebec City. About our advices we always try to customize them according to the guest expectations (type of cuisine, budget etc...) and all... More 

St. George's Parish, Bermuda
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My travelling partner and I truly enjoyed our stay at Chateau Fleur de Lys. I selected it after looking at numerous other places and know that I made the right choice. As a fan of Downton Abbey, I really wanted the view of the Chateau Frontenac, and was not disappointed as our room was on the third floor, and we... More 

Was this review helpful? Yes 4
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Kimberley, First of all, many thanks for for having chosen our hotel for your last stay in Québec City, and thank you very much for your very positive, and extensive review on Tripadvisor. We are very happy to read that you appreciated the charm of our hotel (and ours!) and the efforts we are currently doing to enhance the... More 

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