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All 169 Montreal hotels

Candlewood Suites Montreal Centre-Ville

2.5 of 5 Hotel   |   191 Rene-Levesque Blvd E, Montreal, Quebec H2X 3Z9, Canada (Ville-Marie)
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Ranked #77 of 169 hotels in Montreal
A recent review
3 of 5 stars Reviewed March 15, 2014
charlyyy123 Ottawa, Canada
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We spend 6 nights at this hotel last week as part of a group travelling to Montreal for a National level sports competition. Our athletes wake up early -5am is normal and often get home late -9/10pm. When we get back to the hotel the athletes need to eat and sleep and that is why we book hotels with kitchen... More

Was this review helpful? Yes 1
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear eileentoronto, My sincere apologies, this was in fact a very unique and awful situation. Being an extended stay hotel, where our guests usually stay for long periods of time and want to have more of a "feel at home" experience. We are very careful of the business we book in our hotel for that reason. We are a limited... More

Ottawa, Canada
1 review
3 of 5 stars Reviewed March 15, 2014 via mobile

Descent room but woke up the next morning to a whole bunch of ants crawling in almost every corner of the room, all over the carpet, living room space and entrance to the bathroom. Brought it to the attention of the front desk staff, but all they said was "sorry about that, we will have someone take a look". Lack... More

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Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Charlyyy123, We would like to thank you for taking the time to give us your feedback on your stay at the Candlewood Suites. We apologize for the inconvenience that you experienced during your stay. Our Housekeeping manager was already advised of the situation. You can contact us at your convenience to discuss more of the situation that occur. Again... More

Dubai, Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

It was my first exposure to the concept of a home like hotel, where you do everything by yourself! No Room service, concierge, bell boy, daily housekeeping, etc... you know your usual hotel experience. However, it was sincerely a pleasant one, the 1 bedroom suite was adequate for 2 persons and the fully equipped kitchen can fulfil magic with the... More

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Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello AYousef, We would like to thank you for taking the time to share your comments. We are pleased to know that you enjoyed your stay. The standard of the brand Candlewood Suites is to offer weekly services to our guest. It allows them to have their privacy. We are glad to hear that the location was convenient for you.... More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 29, 2014

This is a "suites" property, which means they only clean your once a week! Since I booked this as a "3 star hotel" through Hotwire, I was very disappointed. In my book, hotel has a daily cleaning service. The fact the staff is very nice, and that the room is spacious and nice is no help When I am on... More

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Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello UpForTravelGuy, We woul'd like to thank you for taking the time to give us your feedback on your stay.The standard of the brand Candlewood Suites is to offer weekly service to our guests. It allows them to have there privacy and to be environmentally friendly. Sorry for the inconvenience. Again thank you for your comments. Julie S.- Guest Service... More

Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 18, 2014

My husband and I stayed at Candlewood Suites for a month, this was our first "home" in Montreal. Service was okay, though not stellar. Staff were generally friendly and polite. What we appreciated the most: ~ Complimentary items, like coffee and kitchen stuff (diswashing liquid, etc.) Those little things helped us a lot while we were still settling down, all... More

Was this review helpful? Yes 1
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello VeeMeow, First of all i would like to thank you for your review. We are happy to see taht you enjoyed your stay at the hotel. It is great that the location was convenient for you.We will take note of your comments about the housekeeping and with your feedback we will make the improvement on the service towards are... More

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 12, 2014

Our 2 night stay here was just ok. The staff was helpful but did not go out of their way. The rooms were dirty and the bathroom sink was stopped up. The room was quite and big however. If we return to Montreal, I do not believe I will be booking here again.

Was this review helpful? Yes
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello Charles K, We would like to thank you for taking the time to write us a comment. We are very sorry that you have experience problems during your stay. The manager of housekeeping is already aware of the issues and they are making the follow up so that this problem does not happen again. With your feedback we can... More

London, England
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 7, 2014

This hotel is a suite hotel aimed at longer term residents, but we got a good deal (about $50/night including taxes) through the Hotwire secret hotel function. The hotel itself is pretty basic but modern and clean, with quite large rooms. I would be happy to stay here again. My only minor quibble is that the check in staff are... More

Was this review helpful? Yes
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear FarTravellingJames, I would like to thank you for taking the time to give us your comments about your stay. We are pleased to see that the hotel was convenient for you. Unfortunately the room type when booking online, is never guaranteed. We are doing are best to honour every reservations. Again thank you for your review and we will... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed January 3, 2014

I checked in on New Year's Eve because I wanted to be in Montreal for the changing of the year. It was bitterly cold outside. The check-in was quick and efficient and my room was nice and warm. I found the room to be spacious. I had a King suite as I was on my own and meeting friends. My... More

Was this review helpful? Yes
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello LeeWhitmore, First of all we would like to thank you for taking the time to give us your feedback on your stay. It is great that you enjoyed the hotel and that the location was convenient for you. Thank you for your review and we hope to see you next time you come to Montreal. Sincerely, Julie S. Guest... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2013 via mobile

Positives Felt safe. Mostly family kind of crowd.Close to Rue Catherine. Cabs available outside. Metro 4-5 blocks away. Room was clean. Nice view and very quiet. Was on the 10th floor. Well planned kitchenette. Good wifi connectivity. Laundry and a small store ( expensive but convenient ) in house. There is a DVD player in room and they had a... More

Was this review helpful? Yes
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello GanuNY, We would like to thank you for taking the time to give us your feedback on your stay. We are glad to see that you enjoyed your time at the hotel and that the room corresponded to your need. To have information about restaurants and activities to do the frontdesk can always give good suggestions. Again thank you... More

Newfoundland
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2013

The location was great being close to all the downtown sights. We booked this hotel last minute and got it for just $98 so for the price it was a great deal. The room was clean and we loved the corner windows that gave us a great view of downtown Montreal.

Was this review helpful? Yes 1
Julie S, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Hello CSHickey72, I would like to thank you for taking the time to give us your feedback of your stay at our hotel. I am glad that the location was convenient for you and that you enjoyed the nice view of Montreal. Hope to see you next time. Thank you once again for your comment. Sincerely, Julie S, Guest Service... More

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Additional Information about Candlewood Suites Montreal Centre-Ville

Address: 191 Rene-Levesque Blvd E, Montreal, Quebec H2X 3Z9, Canada
Phone Number:
Location: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #77 of 169 hotels in Montreal
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Montreal Centre-Ville 2.5*
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Apartment Hotel Montreal DowntownThe Candlewood Suites Hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites. The Candlewood Suites Hotel Montreal offers apartment like suites to government, business, relocation , training & extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Candlewood Suites Hotel Montreal is within walking distance to the Old Port of Montreal, Chinatown, Place des Arts, Contemporary Art Museum & St. Catherine Street Shopping. Walk to nearby businesses including Bell Canada BCE, CGI, Bomardier, Hydro Quebec, Desjardins Financial, SNC Lavalin, Complex Guy Favreau, IBM, CBC, Alcoa, Alcan, ING, VIA Systems Standard Life, London Life Power Corporation & CHUM Hospital Project. Enjoy your evening dining on St. Laurent Street before retiring to your spacious suite. Our pet friendly hotel (fee) features studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD player, free high-speed wired Internet access, two phone lines with personalized voicemail. Other apartment like conveniences include 24-hour business center offering free Internet access, printing, faxing & copying capabilities, complimentary guest laundry facilities, fitness center, courtyard & lounge. ... more   less 
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Also Known As:
Candlewood Suites Montreal Centre-Ville Hotel
Candlewood Suites Montreal Centre-Ville Hotel Montreal
Candlewood Suites Montreal
Candlewood Montreal
Montreal Candlewood
Montreal Candlewood Suites

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