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All 164 Montreal hotels

Novotel Montreal Aeroport

4.0 of 5 Hotel   |   2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
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78%
Ranked #50 of 164 hotels in Montreal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
bp_thegolfpro Ontario
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236 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Ontario
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked it based on reviews (and lets face it, price) through expedia. Free shuttle from the airport arrived fairly promptly after a very pleasant call to the front desk from the airport. Staff were very pleasant, and very efficient. The room was very nice for an airport hotel - modern, enough space, clean, and a well appointed bathroom. The... More

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Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear bp_thegolfpro, We appreciate your time in writing your review of the hotel, and very pleased that everything was to your liking. Our staff is always at the front of assisting our guest's with any needs they may have, and glad to hear that you enjoyed our hotel. Hope to see you again soon. Best regards, Leslie Major General Manager More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

Modern and Neat. The restaurant food was very good and the waitress and the staff were excellent. they served us although we arrived 10 min before closing. Location is great. Not too close to airport and not too far.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Wegester, Thank you for staying with us recently, and we appreciate your positive comments . We are very delighted to hear that everything was to your satisfaction, and look forward to welcoming you back again. Best regards, Leslie Major General Manager More

Mississauga, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is excellent, well decorated, clean, staff is friendly, breakfast is good. Restaurant is excellent! TV could be better and the remote control was not working.(I didn't complain about that. Probably they would fix it if I did.) The thing is, get a car or don't leave the premises. Taxi would cost $50 CAD dollars both ways to downtown,... More

Review collected in partnership with Accorhotels.com

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Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear DhomCarvalho, We thank you for choosing the Novotel for your recent stay, and sharing your experience with us. I appreciate the kind words on the hotel and we are very pleased that you enjoyed your stay with us and got to experience our great customer service. We are indeed 10-15 minutes away from the airport, I apologize if the... More

Melbourne, Vic
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself was nice enough, newish. The service was pretty good and the breakfast was good too. But what really brassed me off, was that there was some sort of railway line in front of the hotel. I was awoken just after midnight by a freight train, that sounded as though it was coming through the room! When I... More

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Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Slinky, thank you for your review and choosing to stay with us. I am pleased to hear that you enjoyed the hotel despite your mentioned annoyance. We apologize if you were awoken by the passing train, and indeed our staff was correct in stating that it a rare occurrence. Once again our apologies for the incident. Kind regards, Leslie... More

Montreal, Canada
Top Contributor
83 reviews 83 reviews
58 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as we were attending a wedding in the area.. Checked in at .5.30 pm and the room was really hot... Put the A?C down and off we went.Came back at 3am and room was still really warm Tried to fix it and then had to call front desk.. Sent someone right away which was nice... More

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Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Nancy, We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Delray Beach, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I do not recommend this as an "airport hotel" as its services currently exist. The earliest airport shuttle is 6:30 AM which, for an international flight at Montreal airport, means that if your flight is 9:00AM or earlier, you will need a taxi at @$25. I complained to Novotel and have been assured that "appropriate action" will be taken. You... More

Was this review helpful? Yes 1
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Maxisme, Thank you for taking the time to tell us about your experience at the Novotel Montréal Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you... More

Toronto, Ontario
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have been in several Novotel hotels around the world but this one was the worst ones. The room was not really what I had seen before in other Novotel. The shower was terrible, water could not drain and it was disgusting. I informed hotel reception but nothing was done. This is my first time and last time staying at... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Amir, Thanks for your comments, I am very disappointed to hear of the issues with the shower drain. I would like to apologize as this definitely is not satisfactory on our behalf. I am sorry to hear that we missed the mark as well in not offering you a solution or alternate accommodations. Guest comfort is paramount for us,... More

Barrie, Canada
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I chose this hotel as it was the cheapest option of the choices close to where I was staying. They had beat out the other hotels by at least $50 a night, I thought it was a good deal, but you really do get what you pay for. The hotel looks new and is nice inside and out, but there... More

Was this review helpful? Yes 1
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear Christopher, We thank you for your comments and we value our guest's opinion of the hotel. I would like to apologize for the recent issues with the wifi, as we experience some unforeseen technical issues, however the hotel does offer complimentary wifi. Regarding your air conditioner unit, we are truly sorry if the unit was noisy as they generally... More

Rome, Italy
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night in Montreal and we picked this hotel because is very close to highway 40 and to the airport and it provides free shuttle service from and to Trudeau airport which was exactly what we needed. Unfortunatly the public transportation to downtown at week-end aren't very frequent but by cab it's about 40 to 50$ which is... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear a_mealli, Thank you for great review and we appreciate you taking the time to share your opinion. We look forward to welcoming you back again! Kind regards, Leslie Major General Manager More

Montreal, Canada
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at this hotel was excellent. The staff was helpful, the check-in was without issue. The hotel advertises a shuttle which does run but make sure that the hours are the same as you need it. We assumed that it ran at all time but I didn't (we needed to be at the airport a 5am). The receptionist called... More

Was this review helpful? Yes
Leslie M, General Manager at Novotel Montreal Aeroport, responded to this review

Dear WorldTraveller, We appreciate you sharing your stay with us. Fantastic news to hear of your great comments and as always, our staff are dedicated to our guest needs and are a true success of our hotel. Hope to see you again in the very near future. Best regards, Leslie Major General Manager More

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Additional Information about Novotel Montreal Aeroport

Address: 2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Montreal Aeroport 4*
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Also Known As:
Novotel Montreal Aeroport Hotel Montreal
Novotel Saint Laurent
Novotel Hotel Saint Laurent
Novotel Montreal Airport
Saint Laurent Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Best Value Hotel in Montreal #22 Luxury Hotel in Montreal #28 Business Hotel in Montreal #31 Family Hotel in Montreal
Hotel Class
Official Description (provided by the hotel)
The Novotel Montreal is located in the heart of the Montreal Technoparc, just 10 minutes from Pierre E. Trudeau International Airport and 15 minutes from the city centre. The hotel offers 120 superbly decorated standard and executive rooms with 1 king size bed or 2 queen beds. All rooms feature a plasma screen television, wireless high speed internet access, a bar fridge and a safe. The hotel also offers room service, an indoor swimming pool, a gym, a bar, a restaurant and seven meeting rooms. ... more   less 
Number of rooms
120

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