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Novotel Montreal Aeroport

#61 of 162 Hotels in Montreal
Certificate of Excellence
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2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
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Novotel Montreal Aeroport
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Novotel Montreal Aeroport
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294 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Cloud, Florida
Top Contributor
211 reviews 211 reviews
76 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I wasn't sure if I should write a review or not. I mean I have nothing good or bad to say about this hotel. It delivers EXACTLY in accordance to the Novotel brand. Clean, Comfortable, a little Contemporary, a bit of French flair, Comfortable and decent food/drink. If that's what you need, this is what you'll get. NOTE : This... More 

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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel to Montreal frequently and alternate between Novotel downtown and the airport. My most recent stay was at the airport. It's close to the terminal, but in the techno park so not much to do. If you have a car, there are restaurants nearby. The hotel restaurant is decent for dinner, but kind of depends on the chef that... More 

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Cedar Grove, New Jersey
Contributor
20 reviews 20 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After waiting 30 minutes for the van, I was told I should have called (nothing about that on their site), no apology. The buses in Mexico are better than the van that ultimately picked me up. The hotel is quite far from the airport and there is no where to eat other than the substandard restaurant. My room must have... More 

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Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Thank you for taking the time to tell us about your experience.Novotel Montreal Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Checked in around 10pm, staff was courteous, polite and fast. Suprised with a stocked and free minibar. Room was clean and tidy. The bathroom was clean and filled with soaps, shampoos anD lotions. Checked out early no problems.

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed March 13, 2015

Unfortunately I can corroborate Tony L.'s experience as my family and I stayed here for 1 night on March 10th, 2015. My whole family was assaulted out of a deep sleep at around 12:45 AM by the loud blasting of what sounded like freight train horns. We thought the building was coming down around us it was that loud. I... More 

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Richmond Hill, Canada
1 review
1 of 5 stars Reviewed March 12, 2015 via mobile

The hotel is clean and tastefully decorated. However.... Unbelievable and astounding is the screaming blow horns of the trains that passed through the night during my recent one night stay. I was awoken the first time at 2:30am, followed by another, and then another at 4:00am. I couldn't believe my ears so I got up and stared at the train... More 

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Halifax, Ns
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed here for 2 nights when we all flights were cancelled due to a storm. Rooms are clean and modern, pool was small but nice and the restaurant was good. Shuttles need to be pre booked but were good. We were coming back from the Caribbean so we weren't able to venture out much and there was absolutely nothing... More 

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San Francisco, California
Top Contributor
177 reviews 177 reviews
144 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed February 4, 2015

This (10 minute taxi drive from the airport) hotel tends to break the traditional mold in that the rooms are large and have an airy feel with somewhat minimalist but attractive modern decor. The service was generally good both at the reception and the restaurant,, and the 24 hour gym, while being on the small side was well maintained. Individual... More 

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Toronto, Ontario, Canada
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 4, 2015

We stayed for one night with several other family members on the same floor. The front desk was very accommodating in getting us 3 rooms next to each other. We were visiting relatives who live in the area. I don't think I would choose this hotel as a home base for touring around Montreal though. The rooms are clean, spacious... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

Feels very clean and new. Rooms are large and well lit. Wi-Fi is free and open to all. Ironing equipment and in room safe. Shuttle available to the airport. Only complaint is that they used tiles in the shower and grout gets really hard to clean over time and it's very obvious there's perma-dirt caked in there. The rest of... More 

Was this review helpful? Yes 4
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Dear CY, First of all, thank you for taking the time to share your experience at the Novotel Montreal airport. Your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. I have reviewed your comments about the tiles in the shower, and I want to assure you... More 

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