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All 165 Montreal hotels

W Montreal

4.0 of 5 Hotel   |   901 Victoria Square, Montreal, Quebec H2Z 1R1 , Canada
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83%
Ranked #27 of 165 Hotels in Montreal
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
AlbertoMay Rancho Santa Fe, California
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930 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Rancho Santa Fe, California
Top Contributor
100 reviews 100 reviews
30 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just average !!! The service is not there, no one is really trying to make things great for the guests, although they all look like models they are as unfriendly as any one can be. The only good personnel is at the concierge desk, they really went out of their way to help. Very nice rooms although on the small... More

Was this review helpful? Yes 1
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to give your feedback from your last visit at W Montréal. We are sorry to hear you didn’t enjoy your W experience. For your next visit, make sure to pass by AWAY Spa, it’s located on level SS1, sorry you missed it! Feel free to contact us at wmontreal@whotels.com to discuss further.... More

New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

A strength of the W Montreal is the outstanding service, with one noticeable exception. When I requested a late checkout, the desk clerk very kindly said she could allow me to check out at noon. When I asked what the regular checkout time was, it turns out the answer was also noon. The hotel is very dark and very club-like,... More

Was this review helpful? Yes
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to give your feedback from your last visit at W Montréal. We are sorry to hear you didn’t entirely enjoy your experience at our property. Feel free to contact us at wmontreal@whotels.com to discuss further. Sincerely, Your W Montréal Manager More

Montreal
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the W Montreals' Wow Suite. Wow indeed! Two floor suite! 2 bathrooms. Upstairs/bed"room" bathroom being the first of those little things. No shower curtain. I get it, that's modern, and two other rooms I've stayed in in the past at the same hotel also didn't have shower curtains, but seriously, water splashed on the floor, carpet, wooden moldings... More

Was this review helpful? Yes
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to give you feedback from your last visit at W Montréal. We are really sorry to hear you didn’t enjoy your experience at W Montréal. Feel free to contact us at wmontreal@whotels.com to discuss further. Sincerely, Your W Montréal Manager More

Orange County, CA
Top Contributor
64 reviews 64 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying at Le Westin but went to W hotel for cocktails. As we entered, we didn't find the bar right away. We must have looked confused because out of the blue, Daniel appeared and asked how he can help us. We told him "we need a drink!". He enthusiastically led us to the bar and engaged us in... More

Was this review helpful? Yes 1
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to post such a positive review on our hotel! We are glad to read that you had a great moment at W Montréal and enjoyed our delicious cocktails. Be assured we will pass along your kind words to our Talents, especially to Daniel. Sincerely, Your W Montreal Manager More

Rosholt
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the W in Montreal for 3 nights with my 12 year old son. As usual the decor is trendy however as other reviewers mentioned, it is very dark in the public areas. Although the staff were nice, there were a few hiccups that I have not experienced at a W property before. Although not earth shattering, disappointing... More

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MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to give you feedback from your last visit at W Montréal. We are happy to know that you appreciated our location. However, we are disappointed that your experience didn’t meet your expectations, please contact us at wmontreal@whotels.com to discuss further. Sincerely, Your W Montréal Manager More

New York, NY
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As an SPG member, I frequently seek out Starwood properties for my family stays. The W did not disappoint, with a wonderful staff, large spacious room, wonderful amenities. This may not be the best place for young children, but they really enjoyed the modern décor. It is within walking distance (for a New Yorker, at least) to Old Montreal. There... More

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MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to post such a nice comment on our hotel! We are really pleased to know that you enjoyed your stay with us and appreciated our spaces’ design. It is always a pleasure for us to provide the best service and make your stay a memorable one! Be assured we will pass along... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I usually do not write reviews but W montreal was a unique experience for me out of all spg hotels I've stayed in. I arrived at the hotel around 1pm and requested an early check in, was informed something will be available shortly and that they will give me a call as soon as room is ready. Room was not... More

Was this review helpful? Yes 1
MtlWInsider, Manager at W Montreal, responded to this review

Dear guest, Thank you taking the time to share your concerns. We cannot emphasize how important our guest feedback is on improving our overall service. We read your comments very carefully and notice right away you did not enjoy your experience. Given the nature of our business, it is our expressed commitment to make every guest’s experience an enjoyable one.... More

Watertown, Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are booking a W hotel you have to know what to expect. The hotel is very dark and the rooms are quite small with an open set up. We had a suite so it had a bit more space and I was very happy with the room. The location is great close to some terrific restaurants and nightlife.... More

Was this review helpful? Yes
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to post such an enthusiastic review of our hotel! We are really pleased to know that you enjoyed your stay with us. It is always a pleasure for us to provide the best service and make your stay a memorable one! Be assured we will pass along your kind words to our... More

Geneva, Switzerland
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If there is something I really like about W Hotels is that staying at a W is all about the experience. It is about giving a twist to the most common things -from the check-in til the most generic reception call- and giving them a certain high standard freshness. That's why I generally look for a W whenever I am... More

Was this review helpful? Yes
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to give you feedback from your last visit at W Montréal. We are sorry to read that you didn’t enjoy your stay. Feel free to contact us at wmontreal@whotels.com to discuss further. Sincerely, Your W Montréal Manager More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is awesome. I used the fitness room a couple of times, and it was great - treadmills, elipticals, bikes and some weights. The staff is very helpful and friendly, and the room was amazing. The bed was really comfortable, and the bathroom was huge! I will definitely stay at this hotel again when I return to Montreal.

Was this review helpful? Yes
MtlWInsider, Manager at W Montreal, responded to this review

Dear Guest, Thank you for taking the time to post such an enthusiastic comment on our hotel! We are really glad to read that you enjoyed your stay with us as well as the overall W experience! We look forward to welcoming you back soon! Sincerely, Your W Montreal Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • Great location(10)
  • Mega room(6)
  • Friendly and helpful(5)
  • Fantastic suite(3)

Additional Information about W Montreal

Address: 901 Victoria Square, Montreal, Quebec H2Z 1R1 , Canada
Phone Number:
Location: Canada > Quebec > Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Montreal 4*
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Also Known As:
w Montreal Hotel Montreal
w Hotels Montreal
w Hotel Montreal

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