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Auberge Casa de Mateo

2.0 of 5
438 St Francois Xavier, Montreal, Quebec H2Y 2T3, Canada
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Auberge Casa de Mateo
Ranked #72 of 142 Montreal B&B and Inns
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61 reviews from our community

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Date Rating
Schenectady, New York
Top Contributor
182 reviews 182 reviews
11 hotel reviews
Reviews in 40 cities Reviews in 40 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 21, 2013

There is absolutely no service to be found here. The first and last time you will be helped is when you check in. They give you extra pillow cases and what ever soap and shampoo you get is it. We stayed three nights and I can assure you there is NO maid service and no clean towels or anything else.... More

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See 9 more reviews by Upperny for Montreal
Goderich, Canada
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 19, 2013

I was looking for a Mexican spot that was more of a sit-down meal than a fast food joint, and this did the trick. Its in the old port, which is nice, and there is a nice atmosphere inside. We were there on a cold night, and we did feel a little chilled, but the margaritas and mojitos made us... More

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See 21 more reviews by tellulaB for Montreal
Montreal, Quebec, Canada
1 review
5 of 5 stars Reviewed December 13, 2012

As a president of Pars Plumbing and on behalf of all my employees and guests, I would like to thank the Casa de Mateo's Management , Chefs, and Staff Which have made an amazing Christmas & New Year Party for us. In last Five years we have been in different restaurants but Casa de Mateo was extra ordinarily good. Thanks... More

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New Brunswick, New Jersey
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 8, 2012

The Auberge Casa de Mateo in the Old City of Montreal is in a great location, within a short walk of the Notre Dame Cathedral, Rue St Paul, and is surrounded by many galleries, cafes and restaurants. I arrived by the 747 bus from Pierre Elliott Trudeau International Airport, and it is a 10 minute walk into the hotel from... More

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casademateo, General Manager at Auberge Casa de Mateo, responded to this review
October 19, 2012

Thank you, we appreciate your stay at Casa de Mateo. We will be very happy to see you again. More

Vancouver, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 25, 2012

This hotel has two good things going for it: it's superb location in Old Montreal and the welcoming, service-oriented attitude of the staff. The rooms have most of the basics covered: queen bed, lots of hot water in shower, air conditioner, individual heating, cleanliness, television, nice finishing touches in the room such as free standing full length mirror and kettle.... More

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casademateo, General Manager at Auberge Casa de Mateo, responded to this review
October 19, 2012

We thanking you for your stay, and we are working to satisfy all our customers, we appreciate all of your comments. More

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 14, 2012

We stayed for 2 nights and were welcomed by 'Arrie' who was very helpful. The things that were not so delightful were a broken toilet tank seat, non working phone in the room and the washroom door which got locked (!! somehow) and had to be broken to get in! The continental breakfast had only 1 piece of bread (with... More

Was this review helpful? Yes 1
casademateo, General Manager at Auberge Casa de Mateo, responded to this review
October 19, 2012

Hi, Sorry for the inconvenience, we are working on it, and we apologize. We love to work hard to keep our customers happy at Casa de Mateo. Thank you so much for your time, nice to see you again. More

Kelowna, Canada
1 review
2 of 5 stars Reviewed August 20, 2012

We stayed at Casa de Mateo in June 2012 for a family party. Myself, two siblings, and our families made our booking together - two rooms for seven nights, and one room for five nights. My sister even phoned later to confirm the reservation. However, when we arrived, all except for three of these nights had been overwritten in their... More

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casademateo, General Manager at Auberge Casa de Mateo, responded to this review
August 27, 2012

We apologize again for the mistake that was made through our system. But as you said this auberge is located in a very good location in Old Montreal, and because of the mistake that happened in the system, we offered you the best price that we could, quiet lower than our original price. We tried our best to make your... More

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Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 3, 2012

we visited Montreal in June 2012 with a large group. we had received email confirmation of our reservations at casa de mateo but upon our evening arrival, we discovered that they had lost several of these and could not accommodate all of us. the reservations that were not lost were at least mixed up resulting in families being separated. the... More

Was this review helpful? Yes 1
casademateo, General Manager at Auberge Casa de Mateo, responded to this review
August 27, 2012

As I explained to your other family member, We apologize again for the mistake that was made through our system. But as you said this auberge is located in a very good location in Old Montreal, and because of the mistake that happened in the system, we offered you the best price that we could, quiet lower than our original... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2012 via mobile

The staff at Casa are the best - genuinely kind and friendly. Daniel accommodated my request to come early on one of the busiest weekends in the year. The location can't be beat. The rooms are simple which I loved. I will always remember the experience! Thank you Fanny and Daniel!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 22, 2012 via mobile

For the price ipaid and the starts of hotel they gaive me verry good service and i recomend this place to everyone

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Additional Information about Auberge Casa de Mateo

Also Known As:
Auberge Casa De Mateo Hotel
Auberge Casa De Mateo Hotel Montreal
Address: 438 St Francois Xavier, Montreal, Quebec H2Y 2T3, Canada
Phone Number:
Region: Canada > Quebec > Montreal
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #72 of 142 B&Bs / Inns in Montreal
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Located in picturesque Old Montreal, Auberge and Restaurant Casa de Mateo are in the heart of all the attractions of the Old Port. The 22 rooms in the auberge are exceptionally cozy and equipped with a small kitchenette, air conditioning and cable TV. Our Luxury Suite offers all the convenience of an apartment, with full kitchen and bath as well as a living room and separate bedroom. ... more   less 
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Auberge Casa de Mateo
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